Thomas Morris Biggleswade reviews

★★★★★ 5/5

Google

Great service from the whole team. Special thanks to John, India and Evan who dealt with my purchase throughout!

Peter · 13 May 2023

★★★★★ 5/5

Google

The kindness, from all the staff was wonderful. Their consideration, knowledge and the help I received for my sale and purchase was professional with a personal touch. I highly recommend them.

Cheryl · 20 March 2025

★★★★★ 5/5

Google

Jenny was probably one of the best estate agents I worked with in my search for a new home. She's so genuine and honest. She didn't bombard me with phone calls and communicated in a way that fitted around me.

Marie · 22 June 2019

★★★★★ 5/5

Google

The "team" were great. Continually follow up feedback and comments relayed throughout. Very professional friendly helpful and knowledgeable about the property market. No hesitations in recommending them to anybody else.

Cheryl · 20 March 2025

★★★★★ 5/5

Facebook

I have used the Sawtry branch in the past to help me with a property let, the service was first class. I have recently been looking to buy and Millie was fantastic. Once I had found Sarah the mortgage consultant was able to find me a great mortgage and the whole process was hassle free, I received my mortgage offer very quickly. A great professional service from start to finish

Mark · 27 March 2020

★★★★★ 5/5

Google

Absolutely excellent help when purchasing a property via this company. Their Senior Property Consultant Jen Newton was particularly helpful in ensuring that the sale went through.

Michael · 22 June 2022

★★★★★ 1/5

Trustpilot

Do not trust Thomas morrris is something goes wrong

As a homeowner who is currently renting from Thomas morris I would advise to avoid at all costs! Numerous issues reported and nothing has been done, the list is below: Mould in a room that has caused loss of furniture and clothes! Caused by a leaking roof that has been reported more than once! But still nothing has been repaired Block pathway that is sinking due to subsidence and is a safety hazard to all who enter on to the property. Washing machine reported ripping clothes and leaking from the drum! Yes we had to replace this with one we purchased and fitted ourselves. Fridge freezer that failed due to over freezing? Apparently our fault? But yet again all our food had to be thrown away and we was left without a fridge for 3 days. Previous owner property? Even a disabled metal ramp that is so dangerous we have had to block off the garden to one side. Cracks in the ceilings and the carpet underlay being of poor quality with stains all over the carpets, that in the end we cleaned as it was disgusting. Greasy blind in the kitchen and lights that don’t work under the kitchen units. A toilet that continues to leak, that we have fixed ourselves and also had to replace the faulty toilet seat and shower holder. Staff members entering the property without authority and notice? Extremely disturbing considering my partner had just given birth and also was in bed at the time? Carbon monoxide alarm located in the wrong location ie next to a door and not within a gas appliance location as per manufacturer’s instructions. Smoke alarms that were never in date, hence the alarms going off because they had passed the date of use! Then to not having any alarms for more than 8months! Illegal and not to the law. A consistent harassment from the agent, when I have helped keep the boiler in a safe condition. However the heating system is default and does not work as it should. All these issues while still charging a price! I don’t think they care about the tenants at all, in fact we are treated in disregard and that think because we rent we don’t have any money or sense. Well guess what you have my notice now. Avoid this letting agent at all costs! They are rude and cannot handle any issues at all! Thankfully me and my partner never have to use them again! I’ll await my deposit(no doubt they will try to avoid paying).

Michael · 3 June 2024

★★★★★ 5/5

Google

Bought a house through TM. Dealt with Jon in the Biggleswade branch. Always a pleasure to speak to and always there to help. Thank you for making a stressful process pretty painless

Y · 22 June 2021

★★★★★ 5/5

Google

It was a pleasure to purchase a property using Thomas Morris. All the staff on the team were efficient, approachable, knowledgeable and professional. We were kept apprised at each stage of the process and the purchase moved quickly and …

Julie · 8 October 2024

★★★★★ 5/5

Google

Thomas Morris Biggleswade were very good throughout the process of buying our house with them, we have used their all in-house services and very happy.

Artur · 22 June 2022

★★★★★ 5/5

Google

Very helpful and responded to enquiries outside hours, Jen was very professional and helped push things along when required. Would recommend again. This is a second property purchased from Thomas Morris.

Abdul · 22 June 2021

★★★★★ 5/5

Google

We've just had a fantastic experience with the Biggleswade Branch buying our first house. Karla was very attentive and went out of her way to provide useful information, and the entire team are friendly and approachable. …

Hannah · 8 October 2019

★★★★★ 5/5

Google

Amazing! The Biggleswade team have gone above and beyond at every opportunity and have supported us during the whole process. I would like to thank you for everything the team have done and we will be forever grateful. …

Ben · 8 October 2024

★★★★★ 5/5

Google

I can’t fault the level of customer service I received from Thomas Morris (mainly Jen, who was my main point of contact) who dealt with the process of me and my partner who bought our first new home within the local area moving from London it wasn’t easy due to the distance and was kept in the loop with consistent updates via email and phone calls as the person in the middle they did a great job of communicating between both parties to provide the correct information at all times. If you are buying a house in the local area I would highly recommend using Thomas Morris, I know I will when it comes to selling this property in the future. Thank you for all your help and support especially during these tough times it goes to show Thomas Morris and team can cope with a challenge whilst providing exceptional service.

Peter · 14 March 2021

★★★★★ 5/5

Google

Excellent and highly recommended. I found the team to be proactive, knowledgable, efficient, agile and organised. They always knew where things were at and were always thinking ahead and chasing as required to keep things moving. A …

Christopher · 8 October 2024

★★★★★ 5/5

Google

We sold our property with Thomas Morris and we couldn't fault their service. Daniel was friendly and we felt he really understood our property and how to …

Stephanie · 8 October 2021

★★★★★ 5/5

Google

I’m a First time buyer... great support and regular contact from Karla from the start, couldn’t have asked for much more! Karla was always ready to answer all questions and check through all my paperwork! Thanks!

Melissa · 22 June 2019

★★★★★ 5/5

Google

Excellent service. Friendly and helpful staff. Prompt replies to queries.

Bernie · 5 June 2026

★★★★★ 5/5

Google

I cannot recommend Thomas Morris in Biggleswade enough! They have been supportive, helpful and professional throughout the whole process of selling my property, always available to provide guidance. They also went over and above and …

Stef · 8 October 2024

★★★★★ 5/5

Google

Karla and the team were really on the ball with all the issues that arose and successfully helped to get the sale completed. Great communication and experience of working with them.

Adam · 22 June 2020

★★★★★ 5/5

Google

A five-star rating given to a fully committed team of professionals Ryan, Jen, India, Jonathan at Thomas Morris. They totally smashed it when it came to service along with being very informative and helpful. …

Steve · 8 October 2024

★★★★★ 1/5

Trustpilot

I've been a client of Thomas Morris…

I've been a client of Thomas Morris Property Management for 25 years. During the last five years the service has declined, but today, they can't even answer the telephone. Are they going into Administration?

Adrian · 6 November 2025

★★★★★ 5/5

Facebook

Would highly recommend Becky from Thomas Morris. She went over and above what she needed to throughout the course of our lengthy sale and purchase. Nothing was too much trouble and her communication was consistent and prompt every step of the way. Thank you Becky for playing a huge part in finally get us into our New Home 🏡

Jane · 6 May 2021

★★★★★ 5/5

Facebook

Sarah Mercer (mortgage advisor) was so helpful when I bought my first property three years ago that I sought her out again when looking to move. She goes above and beyond to solve even the smallest issues, and is always quick to respond to any queries. Sarah is lovely to work with, and I would fully recommend her services.

Alice · 5 May 2021