Thomas Morris Biggleswade reviews

★★★★★ 1/5

Trustpilot

Seriously terrible referencing process

The staff I dealt with were generally welcoming and friendly. My issue with this estate agent is their shocking referencing process. First of all the referencing process itself was literally a conversation with an AI bot on some website. I never even spoke with a real person from their so called ‘referencing team’. This AI bot they have doing their referencing checks found that my partners mum had a CCJ from six years ago (when my partner was a mere seventeen year old boy). As far as I know this should not affect us because the ccj was related to my partners mum- who would not have any part in renting the property! Following this they, *without checking with us*, immediately offered the flat we had applied for to somebody else and kept our holding deposit ‘as a forfeit for providing misleading information’ (which we didn’t even do). Yay! To my understanding you do not need to disclose that you have adverse credit just because a family member *who is not applying to rent the property* has adverse credit. Let me reiterate this ccj had nothing to do with us. We think it flagged up because it’s related to his current address as he currently lives with his mum. All they had to do was call us first and say ‘are you aware you have a ccj from 2019?’ Before offering the flat to somebody else. We could have got to the bottom of it pretty quickly. But never mind. Anyway it’s a shame because the people we dealt with up until this point were totally fine. They just need an actual referencing team (and if they do have one they need one that actually does their job) and I think it would be good practice for them to double check before offering your property to somebody else based on poorly checked information.

Caitlin · 3 July 2025

★★★★★ 5/5

Google

We have had such a lovely experience using Thomas Morris, India has been such a pleasure to work with keeping us up to date every step of the way. We are first time buyers and had no idea what we were doing, India put us at ease and made it …

Vicky · 8 October 2022

★★★★★ 5/5

Google

Thank you very much for your support at all stages of the preparation of documents. Very attentive agent Billie Wigley, helped us at all stages, always answered emails and supported.

Александра · 20 December 2025

★★★★★ 5/5

Google

Good service from Josh, professional, informative and efficient. No complaints, would definitely recommend.

Lorenzo · 8 May 2026

★★★★★ 1/5

Trustpilot

Do avoid Thomas Morris at all costs

My process of purchasing a property started in April 2022. From my first viewing I mentioned to the agent, I got a pet, I also mentioned it on my second viewing with the manager of the branch ( with my friend being a witness) who said that they have known the landlord and the vendor ( deceased) and ensured me that it shouldn't be a problem. Nothing was noted in the advert either. The office recommended me a mortgage adviser but we had an issue getting a decent mortgage due to location and therefore lower price was proposed and accepted. Paid £490 for the mortgage advisor. Meantime I started the process with the solicitor, paid for the search ( approximately £350) and the nightmare began. It took 5 months to go through the process. At one point the solicitor 'disappeared' without even sending an email or someone from the office having the courtesy to contact me that she is on long leave. I could not reach out the office ( message on the phone about how busy they are and I should contact my solicitor), and my solicitor not answer( another message about how I will hear from her when she is back but not said when) and the estate office did not even bother to check on the process - why would they, it is not high purchase, right? If I remember correctly it was for about a month. Absolute nightmare in communicating, yeah emails were sent out if I chased it, the estate office would send their email but that was it, weeks and weeks of waiting but no one really got to the bottom. I raised my concerns with my solicitors and the agency so many times but I hardly got any reasonable advice apart from 'it's up to me how Am I supposed to know what the process is like - isn't that the reason why people hire professionals to make the process safer and easier for them? 5 months in, in addressing last two enquiries, suddenly the landlord does not accept pets. Where was my solicitor and what kind of job was she doing when this was the potential risk? Where was the estate office in communicating with the landlord who they knew to know this in the first place so I would even bother to start the process? Why was this not in the advert? So about £850 shorter, wasted 5 months of my life on this, with a rapid increase in the mortgage rates atm where I could move on and buy something by then, the solicitor did not even bother to forward me the last communication with the vendors' solicitor so I can see how things were closed off. We agreed she would not address one point, totally dismissed. Basically I hired a admin for sending the emails in and out but when I suggest a meeting with the vendor and landlord, I was told that I could say something inappropriate. Interestingly, there is no problem to communicate with the sellers with other properties, they often show you around. Very unprofessional. Maybe you jump around people who buy expensive properties, but you should be ashamed of yourself - both offices for dealing with clients this way. Disgrace. Everyone was aware I got a pet, and no one was bothered. The estate office did not even have the guts to call and say we are sorry. In 2022 there are landlords who think that dog barking is an unjustifiable reason while barking is a natural way of communicating for canines and I work from home full time. Plus there was a change in law recently on this so where was my solicitor and where was the agency???????? Never ever. Shame on you, all of you.

Jana · 7 November 2022

★★★★★ 5/5

Google

Great service, with prompt response times to queries

Bek · 1 June 2026

★★★★★ 5/5

Facebook

My coworker referred me to MRS Kirkland Tina. He and his family spoke highly of her and said she was military friendly, so I decided to reach out to her. From out first interaction, I was very pleased. She was clearly very knowledgeable and seemed dedicated to her clients. As a first time of my investing, I was anxious about the process, but MRS Kirkland Tina took the time to provide me a virtual orientation that covered everything one would need to know to get started. I ended up investing with her with $5,00 because of the area I was looking to purchase in. MRS Kirkland Tina was also phenomenal! MRS Kirkland Tina checked in with me and I'm now earning $6,900 weekly and always available anytime I had questions. MRS Kirkland Tina ensured that I felt comfortable through the entire process and made it enjoyable! I highly recommend this realty company! Contact her viaEmail:kirklandtina7@gmail.comWhatsApp: +1 (970)638-3982

Yõüng · 5 October 2022

★★★★★ 5/5

Facebook

Excellent trading platform and great overall trading experience, I have been using this broker service for quite some time and I am truly satisfied with the services, Swift withdrawals, and prompt customer service Perfect and honest broker company, I really had a great time trading with this broker company Withdrawal is fast and services are all efficient I invested $500 and made a profit of $6,050 within a week if you are looking for a good investment platform quickly contact Mr. Ethan Payne Via,Email: ethanpayne700@gmail.comWhatsApp:+44 7862 075181

Pamela · 22 September 2022

★★★★★ 5/5

Google

Had an absolutely fantastic valuation experience with Jen. She was extremely professional and took the time to explain the selling process and provided us with all the information we needed.

Daniella · 20 November 2025

★★★★★ 5/5

Google

Our house isn't on the market at this time. However, Jon willing came round to appraise our house. Completely followed Covid 19 protocol and even took his shoes off! We were impressed with his demeanour, overall attitude, complete honesty and sharing of information. No hesitation to recommend Jon.

Mrs · 22 June 2022

★★★★★ 4/5

Google

Excellent service from India and the other sales agent. The one negative being the affiliated home insurance company I was put onto, First2Protect, who tried to pull the wool over my eyes with an outrageously high quote. I would recommend that Thomas Morris break their association with this company.

Paul · 20 March 2025

★★★★★ 5/5

Google

Supportive and explaining every process clearly

Ngozika · 8 May 2026

★★★★★ 5/5

Google

Thomas Morris were acting on behalf of my seller so technically not acting for me but without them and their help I don't think my purchase would have completed. As a retired conveyancer, I found them knowledgeable and always helpful and friendly, would definitely recommend them.

Carol · 20 April 2025

★★★★★ 5/5

Google

We did not sell with these guys, but as a buyer they were phenomenal! Really good comms, they did their main customer proud, if we sell in the future we would use them! Genuinely great and far better than the people we sold with for comms and info.

Christian · 20 March 2025

★★★★★ 5/5

Google

Very helpful and responsive staff

Anthony · 8 May 2026

★★★★★ 5/5

Google

The team at Thomas Morris/Biggleswade were so helpful with the sale of my mum's house. Particular mention to Karla and Ryan who were so helpful when mum's original buyer had to pull out. They were well informed and responsive in keeping …

Sarah · 8 October 2022

★★★★★ 5/5

Facebook

Its not only the huge profit you helped me earn in one week for that I am grateful for Mrs. Sherry, my most joy is that I have finally found the expert trader to trust with my money and invest with, I really appreciate your honesty and hard work, I found you almost at the point of giving up on trading because of scammers, but you proved you are different, and I am most grateful, I invest $500 and got $7,000 in just one week, I can boldly tell you Mrs. Sherry is the right expert to work with, contact Mrs. Sherry Murphy directly on theseMurphysherry303@gmail.com WhatsApp: +13618573869

Ade · 17 December 2021

★★★★★ 5/5

Google

I have had great support throughout the whole process of selling my home and have been kept in touch of progress along the way. I have been very impressed by the professionalism and kindness shown to me at all times and would highly recommend using Thomas Morris.

Christine · 20 March 2025

★★★★★ 5/5

Google

We cannot explain how good Thomas Morris are, they sold our house within 3 weeks, the aftercare has been more than excellent! Ryan Coyne and his team have ensured everything has gone through smoothly. Ryan has such a wealth of …

Paul · 8 October 2022

★★★★★ 5/5

Google

The staff at the Biggleswade branch have supported and guided us through what has been a very long and difficult process. When vendors have let us down their guidance, knowledge and professionalism has kept us going. All of the staff have been really helpful but special thanks to Karla and Ryan, your hard work is appreciate

Nikky · 22 June 2019

★★★★★ 3/5

Google

Overall, the communication with the agent was friendly and easy. They offered additional services to go through the purchasing process.

Isabel · 20 December 2025

★★★★★ 5/5

Google

Thomas Morris Sales Biggleswade were brilliant during the sale of my property. From India, who dealt with my initial enquiry and got me a evaluation to Jon, who was the most enthusiastic, passionate and respectful sales advisor. Jon took …

Maiher-Un-Nisa · 8 October 2022

★★★★★ 5/5

Google

From the very start, through to the day of completion, TM Biggleswade were fantastic! Everyone was friendly, knowledgeable and helpful and every question we had was answered. …

Alf · 8 October 2023

★★★★★ 5/5

Google

Very professional service from Daniel and his team. From the initial meeting and the presentation of our property to the sale the communication was excellent we are extremely happy with the service provided.

David · 12 May 2023