Your Move Bexleyheath reviews

★★★★★ 5/5

Google

Recently been in contact with this agency as I was buying a property through them. I found them to be extremely helpful and on top of everything EVEN THOUGH I WASNT EVEN SELLING THOUGH THEM! When it comes to selling in the future I will definitely be using these guys. One agent in particular I found to be more helpful than anyone during this whole process goes by the name of Karen.

Jack · 22 June 2023

★★★★★ 5/5

Google

Ben and Karen were great, helped us find the perfect home when we had nearly given up! Would recommend them to anyone. So friendly, approachable and knowledgeable. Thanks to the both of you!

Lauren · 22 June 2022

★★★★★ 5/5

Google

Excellent service! We are extremely grateful to Dan and his team for guiding and supporting us throughout the process. We received an honest and realistic valuation, the advice provided was spot on and the communication was frequent and collaborative. It has been a long year, with several difficulties to overcome, and it is thanks to the perseverance of this wonderful team that we managed to arrive at completion. It is a real achievement. Thank you 🙏

Shirley · 24 January 2020

★★★★★ 5/5

Google

Your move have been renting our properties now for over 5 plus years and not once have they let us down. Chloe,Charlie and Sanam are a good team and will always be on the other end of the phone if you need them. They make renting a property very easy and always go that extra mile to make sure everything goes smoothly. Always updating you and communication is second to none. Could not recommend them enough. Thank you guys for all the hard work you do to make it easy for us. We really appreciated it.

Savvas · 22 June 2022

★★★★★ 5/5

Google

I would like to express my appreciation and a big thank you to Chloe and the team, who always go above and beyond in helping me with my rented properties, very reliable, fast and friendly. especially Chloe who always available to answer all my questions even on her days off. I could not have asked for a better service. Thank you Your Move Bexleyheath

Thavy · 22 June 2022

★★★★★ 5/5

Google

We would like to thank all the staff at the branch for their help and professional approach in achieving the sale of our property. Without their knowledge of the market their experience and expertise in recommending the best method to achieve the sale I do not believe we would have had a successful outcome I cannot recommend Your move more highly and will not hesitate to use them again

Cliff · 22 June 2023

★★★★★ 5/5

Google

I purchased a property via auction with Your Move. I met Karen at the property she was lovely, very professional, and she was able to answer any questions I had regarding the auction process. Upon collecting my keys after completion, I also met Dan who was also really professional. Based on the above my overall experience with Your Move was incredibly positive, and I would highly recommend.

Jade · 22 June 2023

★★★★★ 5/5

Google

My lettings negotiator was Maya, really nice girl, helped me immensely from start to finish. I am very grateful, as I was struggling to find a property and she suggested a flat that I am now in. Couldn't have asked for a better experience.

Migle · 8 October 2024

★★★★★ 5/5

Google

I wanted to take a moment to express my sincere gratitude to our lettings negotiator M.J for all the assistance in securing our new home. The professionalism, dedication, and unwavering support throughout the entire process.From our initial meeting to the final signing of the lease, you went above and beyond to ensure that every detail was taken care of seamlessly.I am absolutely thrilled with our new place, I will be sure to recommend your services to anyone in search of a new home.

Belle · 22 June 2024

★★★★★ 5/5

Google

The experience was excellent. Dan Carlisle was proactive in sorting out the obstacle that could have delayed completion on our sale. We are very pleased with the outcome and enjoying our new home.

Francis · 22 June 2021

★★★★★ 5/5

Google

I purchased a property via auction with Your Move. I met Karen at the property she was lovely, very professional, and she was able to answer any questions I had regarding the auction process. Upon collecting my keys after completion, I also met Dan who was also really professional. Based on the above my overall experience with Your Move was incredibly positive, and I would highly recommend.

Jade · 29 March 2023

★★★★★ 1/5

Google

I wanted to buy a property through YourMove, at first they were very nice and professional. I made a reasonable offer on a property and had to increase it a few times before it was finally accepted. Once it was accepted, a couple of days later I received a phone call to say that someone came back with a "substantially higher" bid and that I had few hours to think about what to do. They also force you to come in and speak to their instore financial specialist to try and hard sell mortgage offers to you (and not telling you all the added fees upfront) - thankfully I already had a broker lined up. I really liked the property so I wanted to proceed and asked how much was needed to secure the property. Obviously the Agent said it was confidential and that even though my previous offer was accepted, she could not disclose the amount and I had to come back with a higher bid. A scare tactic to earn themselves more money. I decided not to proceed. I found another property with a fantastic agent and managed to complete/collect my keys shortly after. I have walked passed the property on multiple occasions and whilst it is listed as sold, it has been that way for months - too bad :-) Dishonest greedy Agents.

Nigel · 22 June 2021

★★★★★ 1/5

Google

Very unprofessional, didn't follow government guidelines for covid safe. No sanitizer nor did the agent wear a mask. Even though other families waiting outside to view property. We were honest with the agent about our situation and followed all the rules needed to rent a property we even had a guarantor. With the response from the agent was you lied this was unprofessional and rude. With this explained everything and she still continued for us to sign the form and take the holding deposit very quickly and then no response until 2 weeks later. Avoid

Stephanie · 22 June 2021

★★★★★ 5/5

Google

I was previously with another Estate Agents to rent out our flat, unfortunately they did absolutely nothing and our flat was vacant for months. Chloe @ Your Move had been phoning me regularly to try to transfer my business to them. I took a lot of persuading but I’m glad I did. I found Chloe & Charlie @ Your Move very professional, I was kept updated on all viewings via email & any feedback received. My flat was rented out with weeks. It’s not cheap but it got the job done and they did all the viewings and checks. Would definitely use them again.

XX_I'm_A_Buff_Baby_Xx_6ix_9ine · 22 June 2021

★★★★★ 5/5

Google

Karen Patterson was an absolute pleasure, always friendly, knowledgeable and helpful. Despite things not going as plan, she's by far the best estate agent I've dealt with. Highly recommend ☺️PositiveResponsiveness, Quality, Professionalism

F · 21 June 2021

★★★★★ 5/5

Google

Your Move staff are all superb. Dan dealt with us on selling 2 properties recently along with Karen . Both were so helpful and proffesional no negative points at all

Steve · 22 June 2024

★★★★★ 5/5

Google

An excellent service. Your Move Bexleyheath were professional and supportive throughout my purchase. A special mention to Karen and Rick for everything they did to others the transaction, they were great.

Charlotte · 22 June 2021

★★★★★ 5/5

Google

Great help when renting my property out always returning my calls when needed. Chloe was always on the ball, even finding me a roof tiler when I had some slates slip.

Albert · 22 June 2021

★★★★★ 5/5

Google

Karen Patterson was an absolute pleasure, always friendly, knowledgeable and helpful. Despite things not going as plan, she's by far the best estate agent I've dealt with. Highly recommend ☺️

Freya · 22 June 2021

★★★★★ 5/5

Google

The letting process was so smooth, straight forward and direct. Maya gave the letting process a magic touch. I just want to say a big thank you to your move for making letting easy and comfortable.

Ikponmwosa · 7 November 2024

★★★★★ 5/5

Google

A brilliant experience allround... I had struggled with this process since I had returned to the UK after being overseas for a long time and had to settle back 'into the system'. Many estate agents were unhelpful, not responsive and just generally not providing the assistance and support I hoped for. When I walked into Your Move Bexleyheath for the first time, I sat down and briefed the staff member about my circumstances, and she was quick to take my details and explain a little re the requirements and process. My appointed agent was Maya Jacobs. She was friendly, proactive, helpful and most of all listened. I managed to find the property I was looking for and the whole process was clear and smooth. Any concerns I had were addressed and I was not worried at all. The overall experience was easy and I am so grateful to Maya for all her help. Hats off to the Your Move team in Bexleyheath, by far the best service I have received out of the many many bad experiences I have had, and at the same time they managed to find the place that was exactly looking for.

Barry · 9 April 2024

★★★★★ 5/5

Google

So pleased with the service of Your Move Bexleyheat branch. We were first time buyers and had a lot of questions and all of them have been answered immediately. We are so grateful to our agent Ben, so friendly and helpful. He even did some of the lawyer's work.Definitely I would recommend them. Excellent service. Thank you a lot for helping us to buy our first home.

Binka · 22 June 2022

★★★★★ 5/5

Google

Karen and the team were incredible from start to finish. They had my mum’s house sold in a week and kept on top of the Solicitors and the rest of the chain to make sure this went smoothly and through to completion. Couldn’t recommend them enough and Karen in particular was an absolute star dealing with various problems that cropped up. Brilliant!

Pamela · 24 January 2020

★★★★★ 5/5

Google

Purchased and completed on a property via Modern Day Auctions and the estates Your Move. It was a fast and efficient way to buy the property, you get the auction speed and the expertise of the estate agent.

Roger · 22 June 2024