Every review we hold for the Bexley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe are in the process of selling our house with Robinson & Jackson and I'm over the moon with the level of communication and updates that Jane Wilkinson (our sales progressor) is providing. I wish our Solicitors were as efficient. Keep up the great work R&J and I will definitely be recommending you.
Caroline · 13 January 2024
Agent replied · 8 November 2024
Hi Caroline thank you for your kind words regarding our sales progressor Jane. With her wealth of knowledge and experience we are pleased Jane is able to help make the process as smooth as possible. We always welcome and appreciate recommendations. All the best with your sale and your next move.
★★★★★ 5/5
TrustpilotI found Robinson Jackson in Swanley ok…
I found Robinson Jackson in Swanley ok to deal with, apart from Matt (Matthew Henry) who was polite, told us what we needed to know and kept us informed and helped us when we needed it. He also popped in after we moved to make sure everything was ok.
For him five stars
Nikki · 20 July 2026
★★★★★ 5/5
GoogleVince has been so professional and friendly throughout our encounter with him about our process from the very first time we met him. We are looking forward to completing our process with him and the team and wouldn’t want it anywhere else! Keep up the good work!
Frimpong · 13 March 2024
Agent replied · 8 November 2024
Hi Daniel its great to hear how happy you are with our service and in particular our branch partner Vince. We have a friendly and experienced team who always aim to make the process as hassle free as possible. We look forward to helping you move into your new home. R&J Team
★★★★★ 5/5
GooglePaula and other staff were really helpful throughout the whole process and made everything easy to understand what was going on and what the issues that arose were
Sam · 10 May 2026
Agent replied · 10 October 2026
Hi Sam, we are delighted you had a good experience with us. Our staff are always on hand to help make the process as smooth as possible. We wish you every happiness in your new home. Joe Buckle - North Heath office
★★★★★ 5/5
GoogleThe team at Robinson and Jackson were brilliant, they answered all our queries and gave good insight into the market and kept us up to date enquiries during the sale of our property.
Lewis · 26 March 2026
Agent replied · 16 April 2026
Hi Lewis thank you for your review. We are glad you were happy with our service. All the best in your new home. R&J Team
★★★★★ 5/5
GoogleSelling my house with Robinson Jackson was a straightforward and positive experience. The team was professional and kept us updated at every stage. Their advice on pricing and marketing helped us achieve a great result, and the whole process was handled efficiently. We would definitely recommend them to anyone looking to sell.
Lauren · 10 October 2025
Agent replied · 10 October 2026
Hi Lauren, congratulations on the sale of your house. Thank you for your recommendation, our experienced team are always on hand to make the process as smooth as possible. All the best in your new home. R&J Team
★★★★★ 5/5
TrustpilotHouse Purchase
When buying my first house recently, the house was being sold via the Robinson Jackson branch in Gillingham. Although there were ups and downs, and delays (not because of them, because of my solicitors), the sales progressor: Kay Young, was absolutely amazing. She is honestly a credit to the company. She always kept me in the loop, did the most that she could for me and to get updates for me, and just went above and beyond! I would highly recommend this estate agents, and especially Kay. She is a gem and they should be lucky to have her!
Georgia · 7 January 2024
★★★★★ 5/5
GoogleThe team were responsive and supportive through the whole process of buying our home. They were informative and updated us on the process which only took 8 weeks - thanks again!
Emma · 2 April 2026
Agent replied · 16 April 2026
Hi Emma, we are delighted to have assisted you with the purchase of your new home. We have a well organised and experienced team which helps make the process as smooth as possible. We appreciate your kind review. We wish you every happiness in your new home. R&J Team
★★★★★ 5/5
GoogleVery friendly and helpful
Harpreet · 7 October 2026
Agent replied · 10 October 2026
Hi Harpreet. Thank you for your kind review. We are pleased to have found your first home for you. We look forward to getting you moved in ASAP. Robinson Jackson North Heath office.
★★★★★ 5/5
GoogleGarry and the team at the Erith branch have been absolutely fantastic, i had a buy to let flat in Erith that i needed to sell and i dont live anywhere near local to the area so i wasnt really looking forward to the process. They had it sold within a week for full asking price, i even got another offer for 2k above, but i stuck with the 1st as it meant a quicker process. I was able to leave keys with Garry and he took care of the lot for me. I had it sold within a week for full asking price on 28th September, exchanged contracts today and completion due 29th November. Now for me living and running a busy company over 2 hours away, i have to give credit where its due they went over and above to get the deal done, and i am very grateful to them for that. Old school excellent customer service. Thank you.
Michael · 9 November 2023
★★★★★ 4/5
GoogleWe are very happy with the professional service provided by everyone involved in the selling of our house.
Cousins · 10 June 2026
Agent replied · 10 October 2026
Thank you for your review, we are pleased that you were happy with our service. Best wishes for the future.
★★★★★ 3/5
TrustpilotLike
Like - Near the end I liked the way Jo Rossiter was following up and assisting in the same. This made the process efficient.Dislike - If someone is temporarily filling in for the person dealing with the sale then that person should be upto speed with all the information related to the customer such as exchange of emails, conversations etc. that has happened till that time. It saves the customer from having to explain it again.
Kamini · 17 December 2023
★★★★★ 5/5
TrustpilotProfessional and knowledgeable
Learna came to do a valuation , , her professionalism and kind friendly manner helped a difficult situation feel so much more relaxed .
She came totally prepared with all the relevant paperwork and information that I needed . If I decide to sell i will feel very confident knowing I am in safe hands . Thank you .
Joanne · 24 March 2026
★★★★★ 5/5
GoogleWe have used Vince and his team twice over the last few years. On both occasions they were incredibly helpful and displayed expert local knowledge. Trust is important to us as well as experience and professionalism and they more than met our expectations. Highly recommended!
S · 9 November 2023
Agent replied · 8 November 2024
Thankyou for your fantastic review and thankyou for your returning custom!
★★★★★ 1/5
TrustpilotThey stole my £200 holding deposit when…
They stole my £200 holding deposit when I never gave misleading information cos I told them and they not giving me my money back when my tenant reference came back with a slight issue of late rent payments cos they don’t ask wether any late rent payment happened in last 12 months
Jonathan · 10 May 2026
★★★★★ 5/5
GoogleReally helpful. Always kept me updated throughout the move. Great communication.
Gabriel · 10 July 2026
Agent replied · 10 October 2026
Hi Gabriel, thank you for your review. We are delighted you were happy with our service. We wish you every happiness in your new home. Northumberland Heath office.
★★★★★ 5/5
TrustpilotBexley Village Robinson Jackson
Hi,I can't thank the team at Robinson Jackson estate agents in Bexley Village enough for their exceptional support and guidance throughout my home-buying process. Kevin and his team were not only extremely helpful but also went above and beyond, especially when I found myself unsure of what steps to take (which happened quite often!).No matter the time of day, Kevin and his team made themselves available to address my concerns and provide valuable advice. Their willingness to make time for me and their prompt responses truly made a difference during this overwhelming journey. I am grateful for their unwavering support.I must specifically mention Charly-Anne, whose efforts were nothing short of amazing. She consistently gave 100% to ensure that I received the best possible assistance. Her dedication, coupled with her friendly and approachable nature, made me feel comfortable and reassured. I genuinely appreciate her commitment to making my experience as smooth as possible.The entire team at Robinson Jackson are not only highly professional but also genuinely lovely people. Their caring approach and willingness to go the extra mile make them stand out in the industry. If you are considering a move, I highly recommend reaching out to Kevin at Robinson Jacksons. Trust me, you won't be disappointed. They’re simply the best.Thank you once again to Kevin, Charly-Anne, and the entire team at Robinson Jackson for their outstanding service. I am sincerely grateful for their assistance and support throughout the process.Best regards,Anna Spagnoli
Anna · 14 July 2023
★★★★★ 5/5
TrustpilotRobinson Jackson have been a very proactive and approachable
Robinson Jackson have been a very organized and approachable estate agent, with a wide variety of properties in their portfolio. They have worked hard to answer my many questions on multiple properties I was looking into. Isabelle, was also very professional and adaptable in organizing viewings, answering questions during the viewings and following up afterwards to address the concerns of both buyer and seller.
Abel · 27 January 2026
★★★★★ 5/5
TrustpilotAngela and Claire the Dream Team
We want to say an, extreme thank you to Angela and Claire and the team for their amazing work in the sale of our house, from inception right through the process and communication was spot on, our house took almost a year to sell, due to the constant change in interest rates impacting buyers they stuck with us during which was a very frustrating time. The best news of all was the phone call from Angela to say congratulations on our Sale.. I do not hesitate recommended them and a big round of applause to both Angela and Claire we cannot thank you enoughSimon & Cheryl xxx
Chezzer · 19 June 2023
★★★★★ 5/5
GoogleThe team at Robinson Jackson were fantastic. They were easy to work with and kept us updated throughout the entire process. The buying experience was smooth and organised.
Michael · 16 February 2026
Agent replied · 16 April 2026
Hi Michael, thank you for your kind review. We are delighted you were happy with our service. Our experienced and friendly team are really what makes us the number one agent in the area. All the best for the future. If you passing please feel free to pop in. R&J Team
★★★★★ 5/5
TrustpilotHappy customer
Big thanks to Michelle and her team at Robinson Jackson Swanley who have just recently sold our property which only took seven weeks to complete from the stage of accepted offer. We were most impressed by their attention to detail, communication and knowledge of the market and local area. If you are looking to buy, sell or rent in the Swanley and surrounding areas then head to these guys as they have been in the area for decades and know the area like the back of their hands
PJ · 1 May 2023
★★★★★ 1/5
TrustpilotDo not use them to let your property!
Do not use them to let and manage your property! Tyler from Gravesend is managing our property and it’s useless to pay for it. Nothing gets done on time, dates aren’t met, no calls, she isn’t proactive and just causes more stress. What a waist of money! When asking her about things she doenst even have an answer. Plus they only check the apartment once every 6 months and don’t have one letting manager per property. Do not use them!
Elisa · 21 April 2023
★★★★★ 5/5
GoogleI used Robinson Jackson and it couldn't have been smoother, they dealt with all the awkward bits like showing prospective buyers around the property and from start to finish was under 5 months, what more do you want? Totally recommend them!
Mark · 10 October 2025
Agent replied · 10 October 2026
Hi Mark. Thank you for your review. We have a great team in place to ensure the process is as smooth as possible. All the best wishes for the future. Please do come in for a coffee if you are ever passing. R&J Team
★★★★★ 5/5
GoogleThanks to the RJ team for all their help with our purchase, we really appreciate it!
Alice · 10 May 2026
Agent replied · 10 October 2026
Hi Alice, thank you for your kind review. All the best in your new home. Joe Buckle - North Heath office.
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