Every review we hold for the Bexhill-On-Sea office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWhat can I say? Brilliant service.
What can I say? Brilliant service. Burgess and co are a cut above the rest of the agents in the St Leonards and Hastings area. I’m not related to anyone that set up the company, but credit where credit is due. All the staff are friendly and efficient. The directors go the extra mile to work out a solution, if there are problems, after an offer accepted rather than just forwarding emails for comment. I had a particularly stressful chain with anything that could go wrong-going wrong! I always felt I could rely on Ben to give me an honest appraisal whilst maintaining calm whilst I was panicking. I’ve moved 9 times in my life and never thought I’d find an honest estate agent, I think I just did.
L · 14 December 2023
Agent replied · 16 June 2024
Thank you so much for your wonderful review. We are so pleased to hear that you were happy with the service you received from the team. We hope you are very happy in your new home. Wishing you all the best.
★★★★★ 5/5
TrustpilotHighly recommended
After a traumatic London sale, I thought I was put off from house buying ever again, but the team at Burgess & Co came into my life. From the first viewing with Jesse, I knew I was in good hands, on second visit, owner Paul patiently answered all my questions and really knows the local area and its nuances. They negotiated the sale and superstar Ben just did the hard graft on my behalf all the way to completion. The communication/service was amazing and faultless. Proper professionals and I would highly recommend them as estate agents. Thank you, guys.
Lorna · 10 December 2023
Agent replied · 16 June 2024
Thank you ever so much for your wonderful words, we really appreciate it. We are delighted to hear that you were pleased with the service you received from the team. We hope we can assist you again in the future. All the best.
★★★★★ 5/5
GoogleGreat bunch of people. Always there to talk to. Answered any questions I had. Always there to help and assist. Genuinely felt like they cared. Would 100% use again. Special shoutout to Ben, Arthur and Paul.
Ryan · 27 August 2023
Agent replied · 26 August 2024
We really appreciate your kind words, thank you so much. We hope we can assist you again in the future. Wishing you all the best.
★★★★★ 5/5
GoogleBurgess and Co, particularly Ben have been exceptional throughout the process of the purchase of my new home. Ben has been extremely vigilant in keeping me up to date and has always been willing to help.
Christine · 27 August 2023
Agent replied · 26 August 2024
Thank you for taking the time to leave us a review. We are so pleased you were happy with the service you received, especially from Ben. Wishing you all the best in your new home.
★★★★★ 4/5
GoogleVery good keen knowledgeable
Merlin · 11 June 2026
Agent replied · 11 October 2026
Thank you for your review
★★★★★ 5/5
TrustpilotBurgess & Co - Highly recommended!
Burgess & Co recently sold my parent's home for my brother and I as part of our inheritance. The house went on the market at a difficult time, with prices falling and the market very quiet.The advice about the sale they gave to my brother and myself was extremely useful and professional. Despite losing one sale after many months of trying, they continued to work hard to get us the best price, and kept us up do date with all progress even when there was little to report. We never had to chase them for any information and always felt they were "on the case".I would highly recommend Burgess & Co for their guidance, hard work, and professionalism throughout the process, and for their friendly attitude at all times. I have moved house many times, but seldom had such a good experience with any other estate agent.
MARTIN · 9 November 2023
Agent replied · 16 June 2024
Thank you for taking the time to leave us a review, it is greatly appreciated it. We are so glad we managed to sell your parent's home for you both and that you were happy with the service you received from the team here. Wishing you all the best for the future.
★★★★★ 5/5
GoogleVery happy with the whole team at Burgess and Co friendly professional and got full asking for my property after just 5 days of listing a special thanks to Paul who has always provided and amazing service and above all else honest I would highly recommend
Tina · 27 August 2022
Agent replied · 26 August 2024
We are so happy you are pleased with the service you received from the team here at Burgess and thank you so much for your kind words Tina.
We wish you all the best for the future.
★★★★★ 5/5
GoogleWe put our house up for sale at a very difficult time in the market. The staff at Burgess and Co were very reassuring and enthusiastic, encouraging us to be positive and confident that a buyer would be found.
Once a buyer had been found Ben guided us through the complexities and frustrations of trying the reach the point of exchange. His local knowledge and understanding of the situation and his working relationship with our solicitor were an enormous help in progressing our sale.
The team at Burgess and Co were very professional and efficient throughout the whole process. I have no hesitation in recommending them to anyone wanting to sell a property
Michael · 31 October 2023
Agent replied · 26 August 2024
Thank you for leaving us a review, it is greatly appreciated. We are so glad you were pleased with the service you received from the team, especially Ben. Wishing you all the best.
★★★★★ 5/5
TrustpilotSuccessful house sale
We put our house up for sale at a very difficult time in the market. The staff at Burgess and Co were very reassuring and enthusiastic, encouraging us to be positive and confident that a buyer would be found.Once a buyer had been found Ben guided us through the complexities and frustrations of trying the reach the point of exchange. His local knowledge and understanding of the situation and his working relationship with our solicitor were an enormous help in progressing our sale.The team at Burgess and Co were very professional and efficient throughout the whole process. I have no hesitation in recommending them to anyone wanting to sell a property
Michael · 30 October 2023
Agent replied · 16 June 2024
Thank you for leaving us a review, it is greatly appreciated. We are so glad you were pleased with the service you received from the team, especially Ben. Wishing you all the best.
★★★★★ 5/5
GoogleWe bought our new house through Burgess & Co and we can't thank Siobhan enough for her professionalism and tenacity in making sure we managed to move in Lockdown. It was a pleasure dealing with Siobhan from start to finish, and she is a credit to the company! We would definitely recommend this estate agency.PositiveResponsiveness, Quality, Professionalism
Claire · 27 August 2020
Agent replied · 26 August 2024
Thank you so much for your lovely words Claire. It was a pleasure to help you If we can ever be of any assistance to you in the future please do not hesitate to contact us.
Take care,
Siobhan and all the team at Burgess & Co
★★★★★ 5/5
TrustpilotAll of the staff are friendly
All of the staff are friendly, knowledgeable and professional. This is the second time l have used the company.
Christine · 6 February 2026
Agent replied · 4 June 2026
Thank you for taking the time to leave us a review, we really appreciate it. Best wishes.
★★★★★ 5/5
TrustpilotTop class local estate agent.
Was kept regularly up to date throughout the whole process. Everyone involved was approachable, friendly, well informed and always available to answer any queries or concerns and what options were available when problems arose.
Carol · 1 September 2023
Agent replied · 16 June 2024
We really appreciate you taking the time to leave us a review. Wishing you all the best for the future.
★★★★★ 5/5
GoogleExcellent service. Friendly and supportive. Ben kept us fully updated throughout the process of buying our house! Communication was great and we had reassurance at every step. We would highly recommend Burgess and co.
Lindsey · 27 August 2023
Agent replied · 26 August 2024
Thank you for your review. We are really pleased you were happy with the service you received. We hope you are happy with your new home. Wishing you all the best.
★★★★★ 5/5
GoogleJust wanted to say Thankyou to Ben, Paul and everyone else involved in the handling of the buying of our new property etc. You've kept us in the loop all the way through the process and answered all questions quickly, thoroughly and efficiently.
Super happy with the service you have given us and wouldn't hesitate to buy another property from you or sell with you in the future.
Thankyou to you all.
Matt · 29 March 2024
Agent replied · 26 August 2024
Thank you so much for taking the time to leave us a review, it is greatly appreciated. It was a pleasure helping you with your purchase and we hope we can assist you again in the future. Wishing you all the best in your new home.
★★★★★ 5/5
TrustpilotEntire team was professional
Entire team was professional, courteous and adapted to our individual needs from start to completion, thanks.
Dave · 9 October 2026
★★★★★ 5/5
TrustpilotGreat service from start to finish
Great service from start to finish. Kept me updated at all times and always available to talk to. A great friendly and professional team that I would recommend 100%
Colin · 29 October 2025
Agent replied · 4 June 2026
Thank you so much for your 5 star review. It was a pleasure dealing with you. Thank you for the treats! Wishing you all the best.
★★★★★ 5/5
TrustpilotHelped us get moved
Helped us get moved, many thanks!
Andy · 9 May 2026
Agent replied · 16 June 2024
Thank you for your review. Best wishes
★★★★★ 5/5
TrustpilotIt was a very trying time
It was a very trying time. I have never experienced a move which presented so many obstacles. Ben did sterling work to sort through them and made sure we got there eventually. So thank you Ben and team. Just got all these boxes to sort out next! .
Bob · 24 February 2022
Agent replied · 16 June 2024
Hi, Thank you for such kind words. It was our pleasure assisting you with the purchase of your new home.If we can ever be of any further assistance or help please do not hesitate to contact us. We wish you all the best.
★★★★★ 5/5
GoogleWe have recently had the pleasure of buying a property through Burgess & Co Estate agents in Bexhill. All of the staff are very courteous and professional and go out of their way to deliver a 5* service. I would have no hesitation in highly recommending them to anyone looking to sell their property. You will not be disappointed in the service you receive.
Caroline · 12 August 2024
Agent replied · 26 August 2024
Thank you very much for taking the time to leave us a review, we really appreciate it. We are glad you were happy with the service you received from all the staff and we would like to wish you all the best with your new home.
★★★★★ 5/5
GooglePolite, professional and knowledgeable from start to finish - Ben has been a godsend throughout the entire experiencing of buying my first property. Nothing was ever too much and I have had the best support I could wish for. I cannot recommend them enough
Harriet · 27 August 2022
Agent replied · 26 August 2024
Thank you so much Harriet, it was a pleasure assisting you with your first purchase. We wish you all the best and if we can ever be of any further assistance please do not hesitate to contact us.
★★★★★ 5/5
GoogleI can't speak highly enough of the service offered by Burgess and Co from start to finish in purchasing my first home. Ben and his team were able to help me through the process right the way through with impeccable professionalism. Would definitely recommend!
Luke · 27 August 2022
Agent replied · 26 August 2024
Thank you so much for taking the time to leave us a review, it is greatly appreciated. We hope you are very happy in your new home. Wishing you all the best for the future.
★★★★★ 5/5
TrustpilotVery fast and smooth transaction
Jochen · 11 May 2026
Agent replied · 4 June 2026
Thank you for your review. Wishing you all the best for the future.
★★★★★ 5/5
GoogleI would highly recommend Burgess & Co for selling your property. Having just exchanged on our new house and selling my property, Burgess have done a brilliant job at supporting us through a pretty challenging and rocky road! From bringing genuine advice and expertise to the table when valuing the property and agreeing a price to explaining each stage of the process, to being very helpful and supportive when problems arose. I thank all the staff at Burgess, for being our first port of call when times were tough, for their honest and trustworthy advice and information.
Lauren · 27 August 2023
Agent replied · 26 August 2024
Thank you very much for your kind words and for leaving us a review, it is greatly appreciated. We are so pleased you were happy with the service you received. Wishing you all the best in your new home!
★★★★★ 5/5
TrustpilotAndy and Helen are brilliant
Andy and Helen are brilliant, they go above and beyond to help you through the process of buying a house.
In my opinion, the only mortgage company you’ll ever need.
Philip · 29 June 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.