Trusted Agent profile Β· Bexhill-On-Sea

Burgess and Co Bexhill-On-Sea reviews

β˜…β˜…β˜…β˜…β˜… Excellent

560 reviews across 2 platforms

3 Devonshire Square, Bexhill-On-Sea, TN40 1AB

Burgess and Co's office in Bexhill-On-Sea, at 3 Devonshire Square, is rated 4.9 out of 5 across 560 reviews on two platforms, including 260 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

260

Reviews on Google

This office

Trustpilot logo

300

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Burgess and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bexhill-On-Sea office, from every platform, shown as written. First names only.

5/5

Google

Welcoming and approachable staff. A named representative as a contact. Really good verbal and written communications. I felt informed of buying and selling situation at all times. I highly recommend Burgess estate agents. They have surpassed all other estate agents in enabling me to move after nearly 2 years of wasted time with other agents. Highly recommend !

Ralph Β· 12 August 2024

Agent replied Β· 26 August 2024

Thank you very much for your 5 star review, it is really appreciated. We are so glad to hear you were happy with the service you received & we hope we can assist you again in the future. Wishing you all the best.

5/5

Google

Communication with me was perfectly balanced. Burgess kept me updated regularly. I never felt as though I had been forgotten about. Prompt, cheery replies to my questions and a weekly update on the progress of the sale. No marketing emails; I have never been sent emails other than information regarding the sale. The staff at Burgess have a good local knowledge and constantly update themselves with the latest market trends. So they were able to answer any questions regarding the current market situation straight away and with skill. The staff were honest and transparent even if they knew I would not like the replies. My kind of people! Of course lovely photos and advertising are important and I was pleased with the photos used but, sales are often lost after an offer has been accepted. For me one of the most important roles of an estate agent is to keep the offer moving forward, unblocking any tricky situations and keeping everyone in the loop. Burgess did not let me down here. Without a double they are the best estate agents I have ever used and I have no hesitation in recommending them.

Sue Β· 2 January 2025

5/5

Google

Been brilliant start to finish :)

Archie Β· 17 March 2026

Agent replied Β· 17 April 2026

Thank you for your review. All the best.

5/5

Google

We bought our house in Bexhill through Burgess and all the team were really helpful and friendly. When it came to making our decision to buy on our second viewing, we were given lots of time to make sure we were completely happy. Between making an offer and moving, they continued to stay in touch and we could always get assistance/info when needed. We would highly recommend Burgess to anyone.

Ruby Β· 30 November 2023

Agent replied Β· 26 August 2024

Thank you for leaving us a review, it is greatly appreciated. Wishing you all the best in your new home and for the future.

5/5

Google

Siobhan and her team did everything possible to make a very difficult sale go as smoothly as possible. I never once had to ring for an update as this was done on a weekly as well as need to know basis. When viewings were undertaken the staff always left the property secured as they found it and I was immediately updated after each viewing. The whole chain was held together by their efficiency and expertise. I would highly recommend them and will not use any other Agents in any future sales or purchases.

Alan Β· 27 August 2020

5/5

Google

Everyone has been very helpful especially Ben Davey who has worked hard to bring the transaction to a successful conclusion including liaising with all parties.

John Β· 27 August 2023

Agent replied Β· 26 August 2024

Thank you for your review, we really appreciate it. We are glad you were satisfied with the service you received, especially from Ben. Wishing you all the best.

5/5

Trustpilot

Very professional service

Very professional service, great communication and support from all at Burgess. Big special thanks to Ben for assisting in purchasing a property. Highly recommended indeed. Really appreciate all the help and guidance given.

Tori Β· 21 December 2022

Agent replied Β· 16 June 2024

Thank you so much for taking the time to leave us a review. We are so glad you were pleased with the service you received, especially from Ben. Wishing you all the best for the future.

5/5

Trustpilot

Excellent service from start to…

Excellent service from start to completion.Ben and Arthur was outstanding in there customer service. Efficient helpful and always in regular contact. The whole selling expo was stress free. Outstanding knowledge of the property market business.πŸ’― Professional amazing value

Offa Β· 31 May 2022

Agent replied Β· 16 June 2024

We are so happy you were pleased with the service you received from the team here at Burgess. It is so important to us that our customers receive the best service. Wishing you all the best in the future.

5/5

Trustpilot

We recently purchased a property with…

We recently purchased a property with Burgess&Co. Paul and his team were brilliant - the best estate agent we've ever come across! They were super friendly, professional and constantly kept us updated with progress on our property purchase.We can't thank them enough!

Tee Β· 12 October 2021

Agent replied Β· 16 June 2024

Thank you so much for your extremely kind words! We are so pleased you were happy with the customer service you received from us, it was a pleasure helping you. If we can ever be of any further assistance please do contact us.Wishing you all the best in the future.

5/5

Trustpilot

Professional, friendly and supportive - a great team!

Paul and the team handled my house sale impeccably. They were very professional throughout but also friendly, helpful and supportive, with an eye on every detail. I honestly couldn't have asked for better service. Thanks guys!

Chris Β· 8 August 2022

Agent replied Β· 16 June 2024

Thank you very much for your lovely review. We are so pleased you were happy with the service you received from our team. It was a pleasure dealing with you. Wishing you all the best.

5/5

Trustpilot

Happy with the service

Well informed on the progress. Ben was chasing daily for updates and pushing the chair along

Tom Β· 5 March 2024

Agent replied Β· 12 June 2024

Thank you for taking the time to leave us a review. All the best.

5/5

Google

Great experience with the team, as first time buyers we had very pleasant experience with Burgess and co, highly recommended.

Sajina Β· 29 October 2025

Agent replied Β· 12 November 2025

Thank you so much for your review. We hope you will be very happy in your new home. Wishing you all the best.

5/5

Google

We purchased our house through Burgess & Co and were kept informed at all times. Ben was always helpful and approachable. Would definitely recommend.

Laila Β· 27 August 2023

Agent replied Β· 26 August 2024

Thank you for your kind review. All the best.

5/5

Google

Absolutely brilliant service, the team work tirelessly to get the best buyer for you, they contact you weekly to let you know where you are every step of the way and answer all your enquiries quickly to take the stress out of your sale. I would definitely recommend Burgess & Co to anyone thinking of selling or buying. The Team work exceptionally well exactly what you want an Estate Agent to be!

Paula Β· 27 August 2023

Agent replied Β· 26 August 2024

We really appreciate your kind words, thank you so much. It is so important to us that our customers receive the best service. It was a pleasure dealing with you. Wishing you all the best!

5/5

Google

A very hard working company that goes the extra mile to arrange the sale and purchase of property. This a property that both I and my wife had been seeking for a period of time and could not thank the staff more for their dedication in both showing us the property and keeping us informed during the purchase period.

Peter Β· 28 May 2024

Agent replied Β· 26 August 2024

Thank you so much for taking the time to leave us a review, it is greatly appreciated. It was a pleasure helping you with your purchase and we wish you all the best in your new home.

5/5

Trustpilot

Empathetic, accessible, and clear communication

Customer Β· 3 March 2026

Agent replied Β· 12 June 2024

Thank you for your review.

5/5

Trustpilot

Thank you Burgess & Co Bexhill

I would like to thank Ben, Arthur And the rest of the great team at Burgess & Co Bexhill for all there help on our purchase in Bexhill, we are loving the Bexhill life.

Peter Β· 5 September 2022

Agent replied Β· 16 June 2024

Thank you so much for taking the time to leave us a review. It was a pleasure dealing with you. We are glad to hear you are loving the Bexhill life. Wishing you all the best!

1/5

Google

We were not impressed by the service we received from this estate agency. Initially they seemed keen to sell us a property that we wanted to buy but they then proceeded to play us off against another customer. We lost the property and felt very let down by this company.

Rosemary Β· 15 October 2024

Agent replied Β· 22 October 2024

We are disappointed to receive this review as it is an unfair statement. We did assist you in finding a property 6 months ago, we conducted the viewing and presented your offer to the sellers, who eventually decided to proceed with another buyer's offer. This was their decision to make and not ours as an estate agent. We accept that this it was upsetting for you but it was unfortunately out of our control.

5/5

Google

Burgess and co made buying our first property a breeze, Ben was always very fast at responding to our queries and he helped us right the way through excellent customer service thank you Ben.

Ben Β· 27 August 2022

Agent replied Β· 26 August 2024

We are so happy you were pleased with the service you received from the team here at Burgess & Co, especially Ben. We hope we can assist you again in the future. Wishing you all the best.

5/5

Google

Burgess and Co have been excellent throughout the sale of my Mother's flat. They have kept us informed throughout and dealt with several tricky situations professionally. The team are all friendly, proactive and obviously communicate with each other about sales. Ben in particular went the extra mile. I would recommend them 100%. Thank you for a brilliant service.

Chris Β· 28 May 2024

Agent replied Β· 26 August 2024

Thank you so much for your review, we really appreciate it. We are so pleased you were happy with the service you received from the whole team, especially Ben. We would like to wish you all the best for the future.

5/5

Trustpilot

Professional Excellent Outstanding service

I am writing this review as I am very impressed and satisfied with the excellent, professional service the staff of Burgess have provided throughout. They have gone above and beyond in a kind and compassionate way to secure the sale of my elderly parent’s property. I would like to thank all the staff at Burgess for all and for the exceptional way they have provided such an excellent and outstanding service!

Lisa Β· 10 August 2023

Agent replied Β· 16 June 2024

Thank you so much for taking the time to leave us a review, it is appreciated. We are glad you were happy with the service you received by the team. We wish you and your parents well for the future.

5/5

Trustpilot

Fantastic Service From Start to Finish

We’ve just sold our home through Burgess & Co and honestly couldn’t be happier.

Nettie Β· 29 November 2025

Agent replied Β· 25 December 2025

Thank you very much for leaving us a review, we really appreciate it. We are pleased to hear that we made the process easier for you and it was a pleasure dealing with you. We wish you all the best for the future.

5/5

Google

Outstanding work and better than bigger agents. Personal approach,professional approachable and friendly

Sonya Β· 17 December 2025

Agent replied Β· 17 April 2026

Thank you so much for taking the time to leave us a review. Wishing you all the best for the future.

5/5

Google

I used Burgess & Co to sell a property after having a terrible experience with a different agent and they were a complete breath of fresh air. Every single person I dealt with was amazing and the level of communication was brilliant. Couldn’t recommend the team more!

Louise Β· 4 November 2024

Agent replied Β· 10 December 2024

Thank you so much for taking the time to leave us a review, we really appreciate it. We are so glad to hear you were pleased with the service you received. We would like to wish you all the best for the future.

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Questions about Burgess and Co Bexhill-On-Sea

Has Burgess and Co won any awards?

Yes. In The Trusted Agent 2026 awards: Burgess and Co, Bexhill-On-Sea won Trusted Agent.

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