Trusted Agent profile · Beverley

Linley & Simpson Beverley reviews

4.6

★★★★★ Excellent

2,378 reviews across 2 platforms

18 North Bar Within, Beverley, HU17 8AX

Linley & Simpson's office in Beverley, at 18 North Bar Within, is rated 4.6 out of 5 across 2,378 reviews on two platforms, including 159 Google reviews rated 4.3.

Google logo

4.3 / 5

159

Reviews on Google

This office

Trustpilot logo

2,219

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Beverley office, from every platform, shown as written. First names only.

5/5

Trustpilot

Spoke to Grace

Spoke to Grace, she was really welcoming, friendly and helpful. Made me feel positive about our chances of moving forward as a couple. Thank you! Looking forward to the viewing 😊😊

Chloe · 30 July 2024

Agent replied · 24 August 2024

Thank you for leaving Grace this 5 star review, we are happy to hear she could help you with your property search!

5/5

Trustpilot

Hamaad Khaliq was very helpful and…

Hamaad Khaliq was very helpful and managed to put me at ease being my first time renting and getting me a viewing so quickly. I really appreciate your kindness and efficiency.

Zaynab · 30 July 2024

Agent replied · 24 August 2024

Thank you Zaynab, I’m glad I was able to help you out!

5/5

Trustpilot

Amina is a star!

Booked a viewing with Linley & Simpson and was booked in with Amina on Tuesday to view a couple of flats. Immediately we clicked and it was a pleasure to walk around the city centre looking at apartment options. She was very knowledgeable and I could tell she had loads of experience in negotiating and dealing with clients as she was very professional and helpful. When chatting whilst walking to an apartment she said she liked her job because she enjoys helping people, and I really felt that as she called back later on and checked in with how I was getting on with my decisions. Overall, superstar customer service!

Gabby · 12 July 2024

Agent replied · 24 August 2024

Thank you, Gabby, for your lovey review, I am glad I was able to be helpful and answer all your questions, I hope everything goes well with your move in.

5/5

Trustpilot

My partner and I have recently just got…

My partner and I have recently just got the keys for our first flat. Chelsea made the whole process smooth sailing, informative and enjoyable; with a friendly and helpful attitude. I cannot thank her enough!

Lucy · 18 May 2024

Agent replied · 24 August 2024

Thanks for taking the time to write a review Lucy. It was lovely meeting you both and was a pleasure helping you find your new home.

5/5

Trustpilot

Thank you to Ellie and Alex for all…

Thank you to Ellie and Alex for all their hard work! Great comms from start to finish and a brilliant result in renting out our property.

Daniel · 18 October 2024

Agent replied · 23 December 2024

Thank you Dan for your taking the time to leave a review. It was a pleasure helping you find new tenants for your property! Best wishes from Ellie and Alex in Headingley

5/5

Trustpilot

House viewing

During my house viewing, I went with Grace, she was polite, friendly and very professional, Kate also came in the scene and she was very good, working with her was great , Alexander also came into the scene , he was good too and Megan also did a great job. There are alot of people who came in the scene that I can't remember their names, a very big thanks to the office team they were always ready to pick up my calls , calls were being answered quickly and you always get what you want. I enjoyed working with you guy . Please keep it up.💯

Ruth · 11 July 2024

Agent replied · 24 August 2024

Thank you for your kind words for the Horsforth branch. If we can be of any further help do not hesitate to contact us. Thanks

5/5

Trustpilot

I'm satistied in finding the property…

I'm satistied in finding the property from the company and with your agent Amina and her colleague Luke. Amina had been a great help as she gave us 4 viewings in a day which helped us rent the property in a short span of time. She has been actively communicating and replying to us. Further, I asked for some additional information like utility stuffs which were timely provided and made me easy to make my decision to rent the property.

Haseeb · 11 July 2024

Agent replied · 24 August 2024

Thank you Haseeb for your lovely review, I hope everything goes well with your move in, feel free to get in touch with me or Luke if we can help with anything else.

3/5

Trustpilot

Great individual staff, terrible property management

Had really good experiences with individual members of the team - notably Holly Searchfield - as our tenancy was coming to an end, my partner unfortunately ended up in intensive care, so I couldn’t move out of the house by the pre-agreed date. She was so patient with the whole situation and really made such a stressful time that little bit easier to deal with. She even followed up a couple of weeks later to check in on him, which was so unnecessarily kind. On the other hand, we had a lot of disappointing experiences with Linley and Simpson as a whole - it took them weeks to sort out a leak that was causing black mould to form around our electrical socket and that was warping all our floors. Our bed broke and needed replacing but all they did was send a handyman that screwed a piece of wood into the bottom of it. The 3 seater sofa that came with the flat needed replacing (simply due to old age/wear and tear), but they replaced it with a two seater chair that is closer to a dentist waiting room chair. When I got in touch with them, their reply was essentially “well there’s two of you on the tenancy and it’s a two seater” - the chair literally wasn’t big enough for us to sit next to each other side by side (we’re of average build). Ended up biting our tongue a lot because it felt like arguing with a brick wall over something that could and should have been so easily fixed

Sophia · 10 July 2024

Agent replied · 24 August 2024

Thank you for your detailed feedback. We are truly sorry to hear about the challenges you faced during your tenancy, but we're glad to know that Holly Searchfield was able to offer you support and kindness during such a difficult time. It’s heartwarming to hear that her patience and follow-up made a positive difference.We apologise for the delays and unsatisfactory resolutions you encountered. Your feedback is invaluable, it helps us improve our service going forwards. If you have any additional details or if there’s anything further we can do to address your concerns, please feel free to reach out directly. Thank you again for bringing this to our attention, and we appreciate your understanding.

5/5

Trustpilot

Lisa is brilliant!

I am a first time mover and have been in my new property for almost 4 months now and I have never had an issue whatsoever. Any time I have made a call through for a maintenance issue or advice, I always get exactly what I need from Lisa.Recently I've had an issue with my bills as a third-party company have been less than competent at their job and I discussed it with Lisa and even though it is something that Linley and Simpson do not deal with or are a part of, she answered every question I had and I'm now hopefully completely sorted with the pesky third party and can enjoy stress free living hopefully!

Scott · 10 July 2024

Agent replied · 24 August 2024

Thank you taking the time to write this lovely review, your feedback is appreciated!

5/5

Trustpilot

Lea Brear has helped finalise my…

Lea Brear has helped finalise my tenancy with the process only taking an hour or so. It was very straight forward and all my questions have been answered clearly. Thank you Lea!

Ellie · 9 July 2024

Agent replied · 24 August 2024

I am delighted to hear about your positive review, Ellie! We at Linley & Simpson strive to deliver the best customer experience possible. Thanks again!

5/5

Trustpilot

Great viewings!

Bradley was extremely helpful in my search for a flat and although we ended up going with a different place, I really appreciated his hospitality and help. He was friendly and informative.

Charlotte · 9 July 2024

Agent replied · 24 August 2024

Thank you for your lovely words. All the best with everything and if we can help in the future please let us know.Kind regards,Bradley

5/5

Trustpilot

Great Support from Linley & Simpson

We’re first time renters and Linley & Simpson have been great with us. Hayley is really supportive and answers queries really quickly. Any maintenance requests have been sorted really quickly too.

Emma · 26 July 2024

Agent replied · 24 August 2024

Thank you for taking the time to leave your review. I'm always happy to help and I'm pleased to hear that you are happy with the service we provide!

5/5

Trustpilot

All the team at Linley & Simpson Hessle…

All the team at Linley & Simpson Hessle branch have been amazing, Sharon was very helpful on the 2 occasions I spoke to her and very friendly. You all do an amazing job, thank you.

Karen · 14 May 2024

Agent replied · 24 August 2024

Thank you very much Karen for your kind review. It’s much appreciated!

5/5

Trustpilot

Nothing too much trouble any issues…

Nothing too much trouble any issues they go above and beyond. Especially Megan who has now essentially become my sole point of contact and if she doesn't know the answer she finds it for me.

Samantha · 14 May 2024

Agent replied · 24 August 2024

Thanks so much for your review about Megan!

5/5

Trustpilot

Thanks Ellie!

Thanks Ellie!Really helpful, answered questions honestly and helped me check out the blinds etc. Helped me confirm it was somewhere I wanted to live very quickly.

El · 15 October 2024

Agent replied · 23 October 2024

Thank you Eleanor for your kind words! So glad I could help you find somewhere suitable finally. Best of luck in your new home. Thanks, Ellie L&S

5/5

Trustpilot

Tyla has been really good with me…

Tyla has been really good with me during the checking out process the landlord hasn’t been cooperating at all but tyla has done the best she can for me

Charlotte · 27 August 2024

Agent replied · 29 August 2024

Thank you for taking time to leave me a review. I am glad we managed to get your deposit sorted. I wish you the very best in your new home.

5/5

Trustpilot

Thank you …

Just to say thank you to John Hanlon for your professionalism in ensuring both I as a landlord & my tenants are happy with everything going forward. Great communication & your advice was much appreciated.

Alison · 11 May 2024

Agent replied · 24 August 2024

Hi AlisonThank you for your feedback and kind words. Always happy to help.- John

5/5

Trustpilot

L&S really helpful as always

L&S really helpful as always. Ebonie went out of her way to provide the information I needed in a timely and competent manner

Chris · 26 November 2024

Agent replied · 23 December 2024

Thank you so much, happy to help you anytime you need only a call away!.

5/5

Trustpilot

My experience

I was in touch with Brad, Declan and Hamaad who identified what I was looking for and offered me a variety of options to choose from. I was pleasantly surprised when on my visited I was updated that I will be able to view more than one option on my visit to Leeds where Declan took the time to update me and show different options available. Seeing their positivity and professionalism makes me feel extremely comfortable liaising with them and further with the company and its branches across the UK. Highly recommed them !!!!!

Nitish · 2 July 2024

Agent replied · 24 August 2024

Thanks for taking time to leave a review Nitish. We are pleased that you enjoyed your viewing experience with us.

5/5

Trustpilot

Linley and Simpso

Linley and Simpson have been great from the start. After my tenancy ended I received my full deposit without any issues thanks to Tyla.

Alex · 8 November 2024

Agent replied · 24 August 2024

Thank you Alex for taking time to leave me a review. I wish you all the best in your new home.Kindest regards,Tyla

5/5

Trustpilot

I am a Relocation Consultant and so…

I am a Relocation Consultant and so deal with Lettings Agencies very frequently with varied results. Spencer was helpful and responsive and made the process as easy as possible.

DW · 21 August 2024

Agent replied · 23 October 2024

Hi Katy,Many thanks for taking the time to leave this feedback. I work with a number of relocation agents and your feedback is especially appreciated as you deal with do many agents across the country. It's good to know I managed to hit the mark and add value to your own very busy process.I look forward to working with you again if I can assist with another relocation search.I appreciate your time ThanksSpencer

5/5

Trustpilot

Spencer was very helpful

Spencer was very helpful ! He really listened to what I was looking for when selecting properties to view. Super responsive and easygoing !

Gerry · 7 November 2024

Agent replied · 23 December 2024

Thank you for your kind words! We’re thrilled to hear that Spencer was so helpful and attentive to your needs when selecting properties. It’s great to know he was responsive and made the process easygoing for you.

5/5

Trustpilot

We had an amazing experience!

We had an amazing experience with Linley and Simpson. Our estate agent is called Amina and we couldn’t have asked for a better person to help us find our first place together! She is super friendly and really helps you to find what you’re looking for. We felt very comfortable with her and we were able to give honest feedback about the properties. She didn’t give up until we had found the one; and we are so grateful! We also had Georgie as our referencing lady and Luke who helped us once we had picked the property we wanted. Thank you to everyone! We are very grateful. Kiera and Mo

Kiera-Lee · 28 June 2024

Agent replied · 24 August 2024

Thank you Kiera for your lovely review, I hope you are well. I am glad you found a lovely apartment, I hope you enjoy living there, feel free to get in touch if I can help with anything else.

5/5

Trustpilot

Being new to the area it was important…

Being new to the area it was important to get the correct information for selecting the flat that suits my family. Spencer was so helpful, I am confident in my selection.

Gillian · 15 July 2024

Agent replied · 24 August 2024

Hi Gillian,Thanks for taking the time to leave some great feedback.Having relocated so far from the States, I'm glad I was able to assist with the final small step of finding a new place to call home in Leeds It was lovely to meet you and hopefully returning to UK sensibilities is not too much of a culture shock for you.Good luck with the new job.ThanksSpencer

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