Every review we hold for the Beverley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSpecial thank you to Tyla at the…
Special thank you to Tyla at the Holmfirth branch - after plenty of phone calls it was so nice to finally meet, Tyla came to do a routine inspection on the property that I rent and was incredibly patient with me when I had to reschedule due to eye operations and such like. I would recommend Linley & Simpson to any of my friends or family looking to rent a property. The whole team are lovely and always willing to help you wherever they can, and look after their tenants well. Thank you Tyla for all your recent help Jon :-) :-)
Customer · 11 September 2026
Agent replied · 28 October 2023
Thank you Jon for your lovely review! Its always a pleasure to help.
- Tyla
★★★★★ 4/5
TrustpilotIssues resolved
Thank you so much to Kayleigh who, since her arrival at the Ripon branch has communicated promptly and professionally and has managed to resolve an ongoing issue I had . She has reassured me and made me feel listened to . I am very encouraged that the branch is now in good hands and I want to thank Kayleigh for helping to sort things out in such an efficient manner.
Catherine · 15 September 2026
Agent replied · 25 September 2026
Thank you Catherine for your kind words.
I'm so pleased we were able to come to a resolution for you! As I've mentioned previously, I wish you all the best in the letting of your property and you know the door is always open to work with us in the future should you wish!
- Kayleigh
★★★★★ 5/5
TrustpilotWe have had a very positive experience…
We have had a very positive experience with Linley & Simpson in managing our rental property. Most recently, Mia Barker handled the replacement of a cooker very efficiently, keeping us well informed, obtaining alternative quotes and helping to coordinate the work through to completion. Communication throughout was clear, responsive and professional, which made the process straightforward for us as landlords. Many thanks to Mia and the team for their support.
Alex · 14 September 2026
Agent replied · 25 September 2026
Thank you so much for taking the time to leave such a lovely review. I am delighted to hear that you were pleased with the service provided during the cooker replacement and that the process was made as straightforward as possible for you.
- Mia
★★★★★ 5/5
TrustpilotExcellent Service from Linley and Simpson…
We have let our property through Linley and Simpson the past four years which has been an effortless process. They provided a very efficient and professional service, solving any problems with ease. We decided to sell the property due to retirement and Linley and Simpson could not have been more helpful in arranging redecoration, viewings and managing the whole sale process. We are very grateful to Steven Noble who was outstanding in helping us sort problems with the property before it was sold. Nicola Sharples was also excellent as the sales coordinator and very professional managing the buyer . Thank you both.
Veida · 28 May 2026
Agent replied · 8 June 2026
We are so pleased to hear about your positive experience with us over the past four years, from letting to selling your property. It's wonderful to know our team provided such efficient and professional support throughout your retirement transition. Thank you for sharing your kind words.
★★★★★ 5/5
TrustpilotLinley & Simpson were great to work…
Linley & Simpson were great to work with. They came out to discuss our sale promptly, were knowledgeable about the area and friendly, not pushy. They worked swiftly and managed to get our photos done and on the market extremely quickly for us, at our request. Thomas Barker was our main contact and he was responsive, professional, friendly and efficient, and the rest of the team were great too. Would use again and recommend them.
Sophie · 21 September 2026
★★★★★ 5/5
TrustpilotRepairs
Reported a problem on Thursday last week with my shower. Sophie called within 12 hours for extra info and within 2 hours of that call a contractor called me to arrange a visit. Someone came on Monday to fix it and it was fixed within half an hour. Sophie was extremely professional, polite and engaging and got my problem fixed within a couple of days. Thankyou so much
Rebekah · 21 September 2026
★★★★★ 5/5
TrustpilotGreat service
Great service! Claira Benwell was very helpful and responded quickly to my enquiry. She resolved my issue efficiently and made the whole process smooth and easy. I really appreciate her prompt and professional support. Highly recommended!
Manman · 11 September 2026
Agent replied · 25 September 2026
Thank you for taking the time to write such a lovely review. I am delighted to know your issue was resolved efficiently, and I would be happy to help with anything in the future.
- Claira.
★★★★★ 5/5
TrustpilotKarla was great throughout the entire…
Karla was great throughout the entire process. We really appreciated how helpful, supportive and approachable she was throughout. She went above and beyond to make the whole experience as easy and stress-free as possible.
Roxanne · 4 September 2026
Agent replied · 25 September 2026
Thank you for your lovely message, it was a pleasure helping you find your new home, and I wish you all the best!
- Karla
★★★★★ 5/5
TrustpilotLynley & Simpson: a great team effort :)
Lynley & Simpson in Harrogate have sold 2 houses for my partner and myself recently with no issues at all. They got us both a good price in very little time and were very professional and friendly in their dealings with us. Their Sales Progressors (Cal Siswick and Courteney) in York have been a massive support in terms of communicating with solicitors and other people in the chain which has made a big difference when negotiating the stressful phases of exchange and completion.
M · 2 September 2026
Agent replied · 25 September 2026
Thank you for your review, we do appreciate your very kind words. All the best in your new home.
- Cal and Courtney
★★★★★ 5/5
TrustpilotEverything up to this point in our…
Everything up to this point in our house purchase has been straightforward. Kieran has been very efficient and has communicated everything to us very clearly.
Louise · 13 September 2026
Agent replied · 25 September 2026
Thank you for your review Louise. All the best with your house purchase!
- Team North Leeds
★★★★★ 1/5
TrustpilotLandlord review
I have been a landlord with Linley and & Simpson for over 10 years and never had any issues but this last year has been terrible. They only communicate by email, they take forever to respond to simple tasks and significantly over charge for any work being done by their contractors so I have had to get my own contractors involved which then makes me wonder why I pay a management charge?
Sara.humphriesoutlook.com · 16 September 2026
Agent replied · 25 September 2026
Thank you for taking the time to share your feedback, and firstly, we are very sorry to hear that your experience with us over the last year has not been to the standard you have come to expect from Linley & Simpson.
We really value the fact that you have been a landlord with us for over 10 years, and we are disappointed that your recent experience has left you feeling frustrated, particularly around communication, response times and maintenance.
We are aware that Matthew Ferguson, our Maintenance Manager, has since spoken with you directly and was able to talk through the issues you have raised. We hope that this conversation has helped to resolve your concerns and provided some reassurance around the management of your property.
We appreciate your feedback and hope that we can rebuild your confidence in our service and provide you with a much better experience going forward.
★★★★★ 4/5
TrustpilotLIsa Halifax was very helpful at all…
LIsa Halifax was very helpful at all times. Very informative and responded when she said that she would. Thank you.
Richard · 11 September 2026
Agent replied · 29 August 2024
We are so pleased to hear that you had such a positive experience with our team member. It's wonderful to know that you found her helpful and informative.
★★★★★ 5/5
TrustpilotI had a fantastic experience…
I had a fantastic experience working with Karla Land at the Harrogate branch. Karla was incredibly proactive and 'on the ball' throughout my entire search. She went above and beyond by staying late to show me an apartment when she could have finished her shift, which made a huge difference to me. She kept me consistently updated on the status of my applications and alerted me quickly to new properties as they hit the market. Her communication and responsiveness are top-notch, highly recommended!
Chris · 21 January 2026
★★★★★ 5/5
TrustpilotI recently moved into a Linley and…
I recently moved into a Linley and Simpson rental and the experience was great. Magni, Morgan and Michelle made the process really simple, from identifying the right property, supporting during the viewing then though the application process and final process. I'm happy to recommend them.
Dan · 15 September 2026
★★★★★ 5/5
TrustpilotI highly recommend Charlotte Ferguson…
I highly recommend Charlotte Ferguson in Property Maintenance, Ripon Branch. She has recently dealt with a maintenance problem for my tenants which she has handled with professionalism and care. She always replies to emails within the day (something increasingly rare these days) and is always able to come up with a suitable alternative or a solution. Thank you Charlotte.
Caroline · 3 June 2026
★★★★★ 5/5
TrustpilotMy experience with Terry Wallace
I recently had the pleasure of working with Terry Wallace for my home inspection, and I couldn't be more satisfied with the service. Terry was incredibly thorough, professional, and friendly throughout the entire process. He patiently addressed all my concerns and questions, making sure I understood every aspect of the inspection. His expertise and attention to detail were evident, and he provided a comprehensive report that gave me great peace of mind.
Bianca · 23 February 2026
★★★★★ 5/5
TrustpilotGreat customer service
Great customer service. Really appreciate the help and advice, given. Big thanks to Paula Dunham. For keeping me informed on work being done. From start to finish.
Andrew · 27 May 2026
Agent replied · 24 August 2024
Thank you for your wonderful feedback! We are so glad to hear that we kept you informed and provided great customer service.
★★★★★ 5/5
TrustpilotLauren at the Sheffield office provided…
Lauren at the Sheffield office provided exceptional service throughout the entire tenant finding process. She handled all the legwork professionally and efficiently, making what could have been a stressful experience completely seamless. From the initial property listing to securing the right tenant, Lauren's expertise and dedication were evident at every step. Her communication was excellent, keeping me informed throughout the process. I highly recommend Lauren and the Linley & Simpson Sheffield team for their outstanding property management services.
Bharat · 23 December 2025
★★★★★ 5/5
TrustpilotAnother Success!!
This is the second time I have used the Holmfirth office of Linley and Simpson to find tenants for me. Again, I have been exceedingly pleased with their efficiency. I have taken the decision to request that they manage the property on my behalf. It is slightly more expensive this way but I feel that they will do a great job. Huge thanks to Simon, Lisa, Nicola and the nice lady on reception. I will continue to recommend you.
Kate · 13 December 2024
Agent replied · 23 December 2024
Thank you for your lovely review, it’s been a pleasure working with you and we look forward to helping you again in the future!
★★★★★ 5/5
TrustpilotSale back on track after 1y, and got over asking price!
Kieran was a great help! He certainly got our sale back on track, culminating with an offer 2% over the asking price and a wrangling a completion that took around 4 months!, , , , , , , After a year floundering with a smaller estate agent, we opted to use the highest rated estate agent in Leeds and weren’t disappointed.After a frank and honest discussion about a price with a full appraisal with Kieran, we understood what went wrong with the previous estate agents’: approach, price reductions, and communication, so we changed to Linley and Simpson straight away. After a few weeks, the house went back on sale with a clear plan, and a condensed viewing schedule over a weekend. This resulted in a +2% over asking price offer within 2 weeks of the re-listing! The sale did take a while to complete due to a matrimonial spilt and circumstances outside their control, but Kieran kept the buyer informed at all times and kept the sale on track, for over 4+ months, for which, I am very grateful, and it’s great to finally get over the line….
Dean · 26 November 2024
Agent replied · 23 December 2024
Thank you very much for your kind words Dean. We are so pleased with the result we managed to achieve for you on this property. We spend a lot of time with our vendors making sure we have the correct plan and price to get them the best result. All the best, Team Headingley!
★★★★★ 5/5
TrustpilotKatie Allen was outstanding
Katie Allen was outstanding getting my parents purchase across the line. I met Katie on her first day at Linley & Simpson when we first viewed my parents now apartment. She was personable, professional, knowledgeable & down to earth. We hit a bit of a stumbling block with the management company but Katie chased them daily & was actually more successful (& helpful) than our solicitor in getting all the boxes finally ticked. Nothing was too much trouble for Katie. She kept us updated throughout the whole process. She was an absolute diamond. She will be a credit to your team. She certainly went above & beyond & I honestly think we would have still been waiting to complete if Katie hadn’t been on board. Thanks again Katie. You really made the difference 😀
Katie · 11 November 2024
Agent replied · 23 December 2024
Thank you very much for your kind words. It was a pleasure dealing with you and your parents. Glad they are finally settled in. Many Thanks Katie
★★★★★ 5/5
TrustpilotLinley & Simpson - Headingley Branch
We contacted Linley & Simpson - Headingley branch to rent a property. The experience was such a breeze from receiving our call, answering our inquiries, showing us the property not once but twice and ease of communication and referencing, and signing the agreements from the comfort of our home.Special thanks to Chelsea who were very kind and patient with us and met us twice at the property. Chelsea also conveyed our requests to the Landlord and communicated with us very effectively and professionally so Thank you Chelsea!Fayez & Amal
Fayez · 8 November 2024
Agent replied · 23 December 2024
Thank you so much for your lovely review, it was so lovely meeting you both and helping you find your new home. We wish you all the best for the move and for the future- Chelsea and the L&S team.
★★★★★ 5/5
TrustpilotExcellent Service from Maddie Ripon branch
I can’t recommend Maddie from Ripon highly enough! As a lettings agent, her service was excellent from start to finish. She was always in contact and happy to answer any questions I had, no matter how small. Maddie was incredibly prompt at getting all the paperwork sorted and even replied to emails after working hours, which shows her dedication. If you’re looking for a reliable and professional lettings agent, Maddie is the one to go to. Highly recommend!
Kyle · 6 December 2024
Agent replied · 23 December 2024
Thank you for your kind review, I am glad I have made your experience a positive one. Maddie.
★★★★★ 5/5
TrustpilotLinley & Simpson were friendly and helpful
Linley & Simpson were friendly and helpful from the start when I first contacted them. I would like to give a special mention to Gabby who contacted me on the date I returned to Harrogate with suggestions of properties that she considered fitted my criteria including one which I had missed in my online search which turned out to be top of my contenders. Thank you for listening to me. I would also like to mention office manager Laura who handled my offer negotiations with calm professionalism, putting me at ease through a nervous time.
Kerry · 6 November 2024
Agent replied · 23 December 2024
Thank you so much for your kind feedback! We’re delighted to hear that your experience with Linley & Simpson was positive from start to finish. It’s wonderful to know that Gabby went the extra mile to suggest properties that matched your criteria, including one you missed in your search, and that it became a top contender for you. We’re also pleased to hear that Laura handled your offer negotiations with professionalism and care, helping to ease your nerves. Your satisfaction is incredibly important to us, and we’ll be sure to pass on your kind words to both Gabby and Laura.
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