Every review we hold for the Beverley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThank you Natasha!
Natasha Taylor at L&S Harrogate went above and beyond for my partner and I in what became a very long-winded and stressful moving process! We were not even direct clients as L&S were acting on behalf of the seller, but Natasha consistently stepped in and facilitated communication between solicitors for us when we were not getting the answers and support we needed. We cannot thank Natasha enough for all of her help and also massive thanks to Laura who stepped up when Natasha was out of office! You both gave us so much support when things were incredibly difficult and stressful. Thank you!!!
Lucy · 25 October 2024
Agent replied · 24 August 2024
We are very happy to hear that Megan was helpful on your property viewing. Thank you for the feedback!
★★★★★ 5/5
TrustpilotI've used Linley and Simpson in Headingley for years. …
I've used Linley and Simpson I Headingley for years. They rent out my properties, and I always use them when I sell one. The transition from renting to selling is seamless. They always have great, helpful staff, so I don't need to shop around. My last sale dragged on for months, but it was really good having a constant contact with my sales negotiator, as that gave an additional line of communication directly with the buyer. Paige Ellis was great and was able to chase things up and get things moving when the solicitors were stuck in legal porridge. I'm very happy with services from Linley and Simpson in Headingley
John · 18 October 2024
Agent replied · 23 December 2024
Thank you so much for your review John, I’m so glad we were able to get things over the line for you in the end! Please do let me know if you need anything in the future!, Paige
★★★★★ 5/5
Trustpilot5 star service from 6 star staff!!
I have to say that Linley and Simpson have been a please to deal with during my move into my new flat. Sharon at the initial viewing was a pleasure to speak to, very professional & informative. Richard in the office answered all my questions & queries quickly & efficiently making it a smooth process. Alex-Jay in the referencing team also dealt with me professionally & promptly to move the process on at speed. Tracey and Rachel were brilliant to deal with when it came to the key handover process that went smoothly and quickly.Overall a fantastic set of people at Linley and Simpson that made a potentially stressful experience an effortless task.
Mr · 17 October 2024
Agent replied · 23 December 2024
Thank for you leaving the review. It is great that you have had a positive experience through and we endeavour to continue to do so. Enjoy your new home!
★★★★★ 4/5
TrustpilotReliable, fast, and hassle-free transaction
I have dealt with Spencer Williamson from Linley & Simpson, to help us find our new apartment in the Leeds, UK. As we are new in the country (or city), we were hesitant at first to deal with any agents. I first met Spencer on the day of viewing the apartment, and he was transparent and consistent for everything. It was an easy, quick, and hassle-free transaction, and we have secured the apartment within a week. Hats off to Spencer and his team for making all things possible for us.
Han · 16 October 2024
Agent replied · 23 December 2024
Thank you for your wonderful feedback! We’re thrilled to hear that Spencer made your experience of finding a new apartment in Leeds so positive and hassle-free. It’s great to know that his transparency and support helped ease your transition to a new city. Congratulations on securing your new apartment! If you need anything else as you settle in, please don’t hesitate to reach out. Spencer and the team are here to help!
★★★★★ 5/5
TrustpilotGabby
Gabby is an exceptional person, not only as an estate agent but as a genuinely nice person as well. She’s happy, chatty, enthusiastic and super helpful. She appears to genuinely love her job and that is wonderful to see but it also gives comfort to buyers who are trying to navigate the complexities of buying a property! She’s kept me up to date with the process and answered all my questions promptly and efficiently, she’s an asset to the Linley and Simpson Harrogate team.
Isabelle · 9 October 2024
Agent replied · 23 December 2024
Thank you so much for your heartfelt review! We’re thrilled to hear that Gabby made such a positive impact on your property buying experience. Her enthusiasm and dedication truly shine through in her work, and it’s wonderful to know that she provided you with the support and information you needed throughout the process. We appreciate your kind words and recognition of her efforts. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We're here to help!
★★★★★ 5/5
TrustpilotExcellent communication from the start
Excellent communication from the start from Hannah, explaining the process clearly for a first time landlord and providing a detailed market analysis report to help support the valuation and decision to let. The property listing was very thorough and stood out online, as evidenced by 3 viewings within 24 hours of being posted online. Rebecca clearly did a great job of the viewings as we had two offers at asking price from the initial viewings. Both Hannah and Rebecca were brilliant throughout the letting process, arranging quotes and contractors for remedial works and keeping me updated on applications and referencing. Having considered 'online only' letting agents, it was definitely the right decision to go with the personal service from Linley & Simpson Wetherby and I wouldn't hesitate to recommend Hannah and the team to potential landlords.
EFB · 2 October 2024
Agent replied · 23 October 2024
Thank you so much for the lovely review- we really appreciate your positive feedback and we look forward to working with you going forward. Thanks again Hannah and Rebecca.
★★★★★ 1/5
TrustpilotHaving to fight to get my deposit back
Having to fight to get my deposit back, unsubstatiated claim against my deposit with no evidence provided. It's been almost a month and a half. This company is laughable, they are purely incapable of managing properties. We had so many issues with them during our tenancy. If you have a choice don't rent with them.
Simon · 8 September 2026
Agent replied · 24 August 2024
Thank you for taking the time to share your feedback. We are sorry to hear that you have been unhappy with your experience and would welcome the opportunity to look into the concerns you have raised.
Unfortunately, we have been unable to identify your tenancy from the information provided in your review. If you could contact us at feedback@linleyandsimpson.co.uk with some further information, including the property address and any relevant details, we will be able to locate your records and investigate the matters you have raised.
We take concerns regarding deposit charges, property management and the handling of maintenance issues seriously, and would be keen to review the circumstances surrounding your experience.
★★★★★ 5/5
TrustpilotChelsea Cullen ⭐️
Chelsea Cullen ⭐️I wanted to thank Chelsea for her incredible support in helping us find the perfect house to rent. Her professionalism, patience, and attention to detail made the entire process so much easier and stress-free.I truly appreciate the time Chelsea took to understand our needs, schedule viewings, and provide valuable guidance. Thanks to her hard work, I now have a place I’m excited to call home.Thank you again for everything, I’m deeply grateful.RegardsAmod
Amod · 10 December 2024
Agent replied · 23 December 2024
Thank you so much for taking the time to leave such a lovely review. It was a pleasure finding you your new home and we wish you all the best for the move- Chelsea
★★★★★ 5/5
Trustpilot5-Star Review for Ella's Contract Renewal Service
I recently worked with Ella Hodson on renewing my contract, and I couldn't be more pleased with the service she provided. From the start, I had numerous concerns about how to navigate the contract renewal process, especially given the rising costs. Ella not only addressed all of my questions with patience and expertise but also offered practical solutions to help ease the pressure. For example, one particularly helpful suggestion was incorporating a break clause into the contract. What impressed me most was Ella’s responsiveness. She always replied promptly, ensuring that I never felt left in the dark during what could have been a stressful process. Her guidance and professionalism made the entire experience seamless.Overall, Ella's contract renewal service deserves a full 5 stars. Highly recommend! And thank you so much, Ella.
Ying · 19 September 2024
Agent replied · 23 October 2024
Thank you so much for your review and your kind words Ying.
★★★★★ 5/5
TrustpilotA very efficiently managed turn round…
A very efficiently managed turn round of tenants. Within a fortnight; the house was inspected, and defects rectified (Included new carpets, full deep clean and broken items fixed), New tenants found/vetted/contract signed. Claire went above and beyond to get trusted contractors in to do the work, swiftly and well priced, to allow the proposed moving in date of the new tenants to be achieved. Super job, many thanks to Claire and the L&S team.
Paul · 16 December 2024
Agent replied · 23 December 2024
Thank you very much for the great review Paul, you’re a good landlord and it has been a pleasure working with you to get the fast turnaround that we have. Looking forward to working with you for many more years to come! All the best, Claire and the team at Holmfirth
★★★★★ 5/5
TrustpilotA smooth process
Paige is very professional and lovely to work with. I visited two properties with her, went ahead with one. She was always on time, had very good communication and was quick to reply to queries and emails, which made the process much easier. I strongly recommend working with her and her team.
Lisa · 5 June 2026
★★★★★ 5/5
TrustpilotWhat a lovely journey ❤️
I managed to find a property in Sheffield after 2 months of continuous search and arranged viewings. The only agency that really made my dream came true was linley and Simpson Ltd. The team are really professional made everything easy. I was honored to meet Kelly the lovely and very friendly officer in Sheffield branch and she really put big effort in terms of emails phone calls chasing references and so on. Thank you all and will 100% recommend your agency for everyone I know. Thanks Kelly and the rest of the team.
Onaheed · 10 September 2024
Agent replied · 23 October 2024
We have loved been on the journey with you, we hope you and your family settled in to your new home nicely. Thank you for the lovely review!
★★★★★ 5/5
TrustpilotUnique service excellence.
The service excellence, effort, intelligence, empathy and integrity which Katie Allan, who works out of Linley and Simpson's Bingley office, gave to us was extraordinary. We have spoken to the seller of the property we bought. Both parties (us as the buyers) were greatly helped by Katie's willingness to put in extra time and effort to ensure the sale of the property was finalised. We can not speak highly enough of Katie's superb work ethic and her dedication to getting the best results she can for her clients.
Sue · 3 September 2024
Agent replied · 23 October 2024
Thank you for your kind words, it has been a pleasure to help you both through the process. I wish you all the best for the future. - Katie
★★★★★ 5/5
TrustpilotCharlotte at Linley & Simpson Wakefield
Charlotte at Linley & Simpson WakefieldI recently worked with Charlotte at the Linley & Simpson Wakefield branch to find a new tenant for a rental property. From the start, I was impressed by her professionalism and knowledge of the local market. She was always prompt to respond to my inquiries and took the time to understand my specific needs and preferences.Charlotte's expertise in the rental process was invaluable. She guided me through the process, ensuring that I understood my rights and responsibilities as a Lamdlord. She also provided helpful advice on negotiating the rental terms and conditions.Overall, I was extremely satisfied with Charlotte's service. Her dedication and attention to detail made the rental process smooth and stress-free. I would highly recommend her to anyone looking for a reliable and knowledgeable property letting agent in Wakefield.
David · 31 August 2024
Agent replied · 29 August 2024
Thank you David, for taking the time to leave me such a wonderful review. I’m very grateful for the feedback. It was a pleasure to find a new tenant for you and if you ever need anything in the future then please don’t hesitate to get in touch.
★★★★★ 5/5
TrustpilotExceptional Service and Outstanding Staff
I recently had the pleasure of working with Linley and Simpson, and I can't speak highly enough of the experience. Their professionalism and dedication to customer satisfaction are truly exceptional. A special shout-out to Amina, who went above and beyond to ensure everything ran smoothly. Her attention to detail and friendly demeanor made the entire process stress-free. It's rare to find such outstanding service these days, and I’m grateful to Linley and Simpson, and especially Amina, for making my property search so seamless. Highly recommend!
Tosin · 28 August 2024
Agent replied · 29 August 2024
Thank you Tosin for your lovey review, I am glad I was able to make the letting process more straight forward and easier for you. I hope you enjoy living at your new place.
★★★★★ 1/5
TrustpilotA professional scam
I just rented a property from them and they refused to repair electricity in the bathroom for the main reason is is not emergency almost a week I'm dealing with them and they just pass me , carefully with them . They are very lovely people before you sign the contract, but if you have a problem then they forget about you.Kirk Marriott is the person who took care of my journey .
Marian · 10 December 2024
Agent replied · 24 August 2024
Hi Mary,Thank you for taking the time to provide such great feedback.Clear communication with landlords is always important to me, so that you able to make the best decision about your property.It's great to hear that you appreciate that everything we do is in the best interest for you and your property and that we never make decisions on your behalf, but try to offer good choices of well-vetted applicants.Many thanksSpencer Williamson
★★★★★ 5/5
TrustpilotSold my property through Linley’s
Sold my property through Linley and Simpson Bingley office. From start to finish agent Ellie Dunning was amazing! She couldn’t have done more for us if she tried, with the sale. Within 30 minutes of our ad going live we had viewings arranged. We had offers within 48 hours. Brilliant service from all in the office, especially Ellie. She even helped out when there were delays with our onward purchase. Can’t find any fault and would highly recommend. Would also recommend using their preferred solicitors Ison Harrison who are just over the road from L&S office. Thank you for everything, perfect service.
Mr · 21 August 2024
Agent replied · 29 August 2024
Thank you so much for your review, it was a pleasure helping you move and we wish you all the best in your new home. Many thanks, Ellie
★★★★★ 1/5
TrustpilotPlease please please AVOID this branch at all costs
This is my second review on this branch- purely to highlight a few issues I didn’t speak about in my previous review. This will be my final review until I can update once the outcome that is being looked into by our legal team. I cannot speak for the entire company but the Sheffield branch including the manager are all totally corrupt. They pushed us out of our home because they didn’t want to fix the rat infestation and then a week and a half later rented it out to someone else. We are seeking legal action against them and we continue to work with our solicitor who suggests we are in a very strong position and that the agents are at fault. We are also working alongside the housing ombudsman who has withheld our complaint and is doing a thorough investigation into everything we have raised concerns about. Given our extremely strong evidence and timeline of events, I urge nobody to use this branch unless you like being consistently ignored, lied to and coerced into leaving your home. The agents claim it was a mutual decision. We stated numerous times that we didn’t want to terminate the tenancy early (emails to prove this from very early on into our complaint about the rats) and we maintained that we wanted to remain at the property but we needed the works to be carried out to ensure a safe living environment for our family.. which is when they tried to issue us a section 21 however this was stopped by environmental health. Due to the length of time the rat infestation had gone on, not having use of our kitchen or lounge and forced to live upstairs, this alongside our child having a serious health condition and having to live with rat droppings and poison. We wasn’t even staying at the property towards the end because of how bad it had got. We had our own live time stamped cameras capturing the rats just to back ourselves up because we felt dismissed many of times and yet this still wasn’t deemed urgent to the agents as we endured this for almost 4 months. Aswell as the fact we was told the landlord couldn’t afford the repairs, we were constantly told that the landlord would foot the clean of the house if we left, give us £311.68 as a good will gesture?? Not sure where the figures of that came from considering we were paying full rent on a house we couldn’t fully use. We were sent other properties by the branch manager to lure us out quicker and we thought this was helpful at the time however a week and a half later it is rented back out to new tenants despite being told it wouldn’t be as the landlord was selling. It’s an absolute disgrace. I genuinely hope that the new tenants and whoever is using this branch never has to endure what we have had to. We have made ourselves poorly over it all and this is the reason we are going to the lengths we are to rightfully
SAM · 22 February 2026
Agent replied · 24 February 2026
We are disappointed to read this review.
While we do not agree with its content, we do not consider it appropriate to comment on specific details in a public
forum.
We can confirm that all reports were responded to, Pest Control took appropriate action, and all guidance was followed in line with Environmental Health recommendations.
We will continue to cooperate fully with any third-party enquiries, including those conducted by The Property Ombudsman.
★★★★★ 5/5
TrustpilotFirst home with the help of Cal
We bought our first house with the help of Cal at Linley & Simpson who went above and beyond to make sure we were looked after and fully understood the process. Cal helped to guide us through the process which is difficult to understand as a first time buyer and make it as stress free as possible, we're very grateful and super happy in our new home.
Declan · 2 June 2026
Agent replied · 8 June 2026
Thank you Declan for your very kind review, it was a pleasure dealing with you through the sale and so pleased you are loving your new home. All the best for the future.
- Cal
★★★★★ 5/5
TrustpilotExceptional Service
I couldn’t be happier with the experience I had working with Amina. They took the time to truly understand my needs and preferences, and they went above and beyond to find the perfect apartment for me and my flatmate.What impressed me most was their knowledge of the local market. Amina’s was always responsive, providing timely updates and answering all my questions with patience and clarity.Their commitment to ensuring I found the ideal place to stay was amazing, and their friendly, approachable demeanour made the entire experience stress-free and enjoyable. I can’t recommend Amina enough to anyone looking for a reliable, dedicated, and highly skilled agent. Thank you for making my move seamless and for finding me a the perfect place!
Neha · 18 August 2024
Agent replied · 24 August 2024
Thank you so much Neha for your lovely review, I am glad I was able to do a good job for you and find you a nice apartment. Feel free to get in touch if I can help with anything.
★★★★★ 5/5
TrustpilotI have recently sold 2 properties…
I have recently sold 2 properties through the Headingley branch and both attracted considerable interest.Paige (Ellis) helped enormously with the negotiation process to select the best-placed buyers for both houses and was most diligent in following up with the solicitors to keep me up to date with progress of the sales. Each sale had its own challenges but this were gradually overcome to produce satisfactory outcomes. These were not the quickest of transactions but much of this was attributed to the inexperience and caution of the buyers. Thanks Paige for all your help - well done!
Nick · 16 August 2024
Agent replied · 29 August 2024
Thank you so much for your kind review Nick, and for allowing me to be part of the two sales. Please don’t hesitate to contact me if you need anything in the future!, Paige
★★★★★ 5/5
TrustpilotNicola was fantastic from start of the…
Nicola was fantastic from start of the process, to the finish. Very friendly and professional, made the process very smooth.
Niall · 22 May 2026
Agent replied · 8 June 2026
Thank you for your wonderful feedback. We’re delighted to hear that Nicola provided such a friendly and professional service throughout the entire process and helped make everything run smoothly for you.
Your recommendation means a great deal to us, and we’ll be sure to pass your lovely comments on to Nicola and the wider team. Thank you again for choosing Linley & Simpson.
★★★★★ 5/5
TrustpilotThe team at Linley and Simpson
The team at Linley and Simpson, Headingley go above and beyond to ensure that they see a sale through to completion. Kieran, Ryan and Paige provided honest advice, feedback and timely communication whilst liaising with the seller and buyer. Kieran is extremely patient during negotiations and an asset to the team. All members of staff are friendly and courteous, even during complex discussions.Many thanks for all your help in recent months and all the best!
Maria-Elena · 30 October 2024
Agent replied · 23 December 2024
Many thanks for your review Maria, we are glad to hear about your positive experience with us. All the best for the future, Team Headingley
★★★★★ 5/5
TrustpilotEasy & Smooth letting process with Jade
We had a great experience with Jade. She called the day before our viewing slot to ask more about what we wanted and only showed us properties that matched our criteria. It was great to see 3 properties in the space of the hour and we ended up applying for one the same day, and having confirmation of the let being agreed. Jade was very personable and is clearly very competent at her job! The wider team were also excellent with quick correspondence regarding our application. Linley and Simpson have (thus far) made our experience very straightforward and I would strongly recommend.
Annabelle · 12 August 2024
Agent replied · 24 August 2024
Thank you for the lovely positive feedback Annabelle, it’s great to hear! It was a pleasure to help with your search, and I hope you’ll be happy in your new flat!, Jade
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