Trusted Agent profile · Beverley
★★★★★
2,378 reviews across 2 platforms
18 North Bar Within, Beverley, HU17 8AX
Linley & Simpson's office in Beverley, at 18 North Bar Within, is rated 4.6 out of 5 across 2,378 reviews on two platforms, including 159 Google reviews rated 4.3.
Tell us what you need and we'll put you in touch. Linley & Simpson Beverley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Beverley.
Every review we hold for the Beverley office, from every platform, shown as written. First names only.
5/5
TrustpilotKarl was incredibly helpful when we…
Karl was incredibly helpful when we reached out for assistance. He provided clear guidance and made the process much smoother. Thank you, Karl, for your support!
Hi Megan, thank you for your review, I was happy to help. Best of luck with your new property!
1/5
TrustpilotUnprofessional, unresponsive and uninterested
L&S City branch took over our property in Leeds and things instantly took a turn. They are only interested in protecting the landlords earnings and see you as £££. They (Luke) offered us no support when we had a dispute over overcharges with the landlord and kept telling us to just pay (luckily the TDS rightfully sided with us). They didn’t fix our boiler for months, meaning we’d have to manually fire it up every time we wanted water, giving us a £700+ electricity bill which they refused to help us with. L&S are only interested in profiteering from the housing crisis and not being fair or transparent with tenants. Please look to avoid them if you want a less stressful life.
Hello SamWe no longer manage this property and haven’t done so for some time, which is why we’re a bit puzzled by the content of your review.Regarding your deposit, the landlord requested that we pursue any claims through the TDS, and a full cleaning charge was awarded to the landlord.As for the boiler issue, we cannot find any related reports on our maintenance portal, Fixflo.If you believe any of this information is incorrect, please email us at feedback@linleyandsimpson.co.uk with more details, and we will investigate further for you.
5/5
Trustpilotrebecca well done
rebecca who has been dealing with my issues has gone above and beyond keeping me updated with the progress on the works and chasing up the aftermath with the contractors who left the rubbish behind. she has been nothing but friendly and informative and a credit to Linley and Simpson. with all the interactions i have had with her she has been really supportive and follows through with what she says she is going to do which is also a credit to her. very happy with the level of service she has given to me since being a customer of Linley and Simpson. :)
Thank you for the feedback. If you have any further concerns, please let me know I will be happy to assist.
5/5
TrustpilotMarie Hrymalak and Courtney Benson Stars of Linley and Simpson
This review is about Marie Hrymalak and Courtney Benson in York Branch. We are so thankful for the professionalism, keeping us sane in our search for a property to rent, and today we are signing a tenancy lease because of these two ladies. Th support they gave us is beyond expectation. They kept us posted with all the developments for us to get to the stage if signing the tenancy agreement. Also they were counselling us putting us at ease. Well done ladies your hard work has now been accomplished. You are professionals for sure. Since 2021 we have been working with Marie who is always smiling and determined to get job done, and now Courtney too, she is also a lovely team player and calmly delivers. We are so happy and thank you ever so much.
Thank you so much for your incredibly kind review. Working with you both has been lovely and knowing that we found the best place for you makes all the effort worthwhile. Your happiness and satisfaction mean the world to us, and it’s so rewarding to hear that you are pleased with your new home.If there’s anything else you need or if you have any questions, please don’t hesitate to get in touch. We’re always here to help and support you.
1/5
TrustpilotReally frustrating.
Really frustrating.We viewed a property. It was up at one price. We then proceeded with our application, to which 4 days after submitting our application we get an email to say that they had apparently made an error with the price and have now increased the rent price and would we like to proceed. This then took us over our max budget and was a complete waste of our time. They obviously increased the rent due to the popularity of the property which I think is ridiculous and un professional.
Thank you for your feedback. We understand your frustration and apologise for any inconvenience caused. Initially, the property was listed at the same price to avoid disadvantaging the tenant in their early termination situation. However, after conducting viewings and receiving applications, the landlord decided to adjust the rent to £850, as he had the property also listed with another agent. This is something beyond our control. We reached out to all applicants to inform them of the change and offer them the option to proceed at the new rate. We understand this might have been frustrating, and we're sorry it impacted your experience. Another agent is now proceeding with an application therefore, we no longer manage the property.
5/5
TrustpilotI had viewings for two apartments in…
I had viewings for two apartments in the same building with Linley and Simpson. Despite driving nearly two hours, it was worth it. The agent I met, Demi Daniel, was incredibly kind and welcoming. She provided honest insights about the property, making me feel confident in my decision to apply. Demi gave me all the relevant information about the flat and the area. After the viewing, I communicated with Emmie Stephenson, who was equally kind and made the process easy and smooth, addressing all my concerns. Her excellent communication highlighted the professionalism of this letting agency. I've been to several viewings with other agencies but have never been this satisfied. Both Emmie and Demi deserve a pay raise!
Thank you for the lovely feedback, we are always happy to help!
5/5
TrustpilotLinley and Simpson Leeds city centre…
Linley and Simpson Leeds city centre branch, we dealt with Spencer Williamson. An absolute pleasure from the start, patient waiting for us when finding a place to park, extremely helpful and chatty and was completely honest with us the whole three flats we viewed. Spencer was patient and great with answering silly questions from us first time renters. We’d been messed about by many different agencies but with Spencer he was straight to the point, lead us to three different properties in speedy time and gave us all the information about location and amenities that we would've needed. This guy knows his stuff! Exceptional experience and so thankful for Spencers help as now we have our dream flat!!
5/5
TrustpilotFantastic service from Emily helping us…
Fantastic service from Emily helping us sort out a council tax issue for one of our properties! Thank you
Thank you for your lovely feedback. We’re so pleased to hear that Emily was able to help resolve the council tax issue for your property and provide such fantastic service throughout. We’ll be sure to pass your kind comments on to her. Thank you again for taking the time to leave a review.
5/5
TrustpilotHouse Viewing, documentation process
House Viewing:The agent was punctual and well-prepared for the house viewing. They provided a comprehensive tour, highlighting key features of the property and answering all questions thoroughly. Their knowledge about the neighborhood and local amenities added great value to the viewing experience. The agent was professional, courteous, and made the process smooth and enjoyable.Documentation Process:The documentation process was efficient and straightforward. The agent ensured all necessary forms were completed accurately and explained each document’s purpose in detail. Communication was clear, and any follow-up questions were promptly addressed. The agent’s attention to detail and organization helped facilitate a seamless transition from viewing to finalizing the paperwork.Overall, the experience was highly satisfactory, reflecting the agent’s competence and dedication.
Thank you Christopher for your kind words I’m glad I was able to help and I look forward to seeing you on your move in day!
5/5
TrustpilotFriendly and efficient
This estate agent has actually been very helpful, speedy, and friendly to deal with as we found a place to rent.Georgia Elsworth was especially efficient and lovely to deal with and processed everything the same morning.
Thank you for your time to complete a review. Your comments are much appreciated and congratulations on your new property.
5/5
TrustpilotSpencer Williamson was an excellent…
Spencer Williamson was an excellent agent for our flat-searching process. Very professional, helpful and kind. He has helped me and my partner twice and we would recommend his services.
Hi Nando,Thanks for the great feedback and the positive comments.It's always nice to help existing tenants find a new home. Hopefully you will enjoy it as much as the current apartment.ThanksSpencer
5/5
TrustpilotMyself and my husband have been going…
Myself and my husband have been going through the process of finding a rental property in the Horsforth area - most of which have been with Linley & Simpson. Every member of staff so far has been so lovely. We have had viewings with both Grace and Megan and they have both been warm, friendly and so helpful. We have now secured a property and are going through the referencing process. Similarly, so far the communication has been great and timely. I feel confident in the further correspondence we will have with the Horsforth office. Thankyou :)
Hi Beth, thank you so much for your kind words, it was a pleasure helping you to find your new home!
5/5
TrustpilotMy first time buying a home in the UK
My first time buying a home in the UK. Gabby was very helpful and gave me all the information I needed. I also really appreciated the very responsive and direct communication.
Thank you so much for your kind words. I hope flight school goes well for you and England’s sunny weather is making you feel like you're in the Netherlands!
5/5
TrustpilotPleasantly surprised by Linley and Simpson...
I am very cynical re real estate agents but Linley and Simpson were great. Their Fixflo process, for reporting issues with my flat, was easy and my issues were always quickly resolved. When I left the flat I accidentally packed up the existing crockery and glassware and was contacted by the Senior Property Manager, Ami, kindly enquiring as to their whereabouts. She could have approached it in a hostile manner but she didn't and expressed gratitude on my return of the items. I even got my full deposit back after getting a professional end of tenancy clean.
Thank you for sharing your experience! We understand that skepticism towards agents is common, so we're especially pleased to hear that Linley and Simpson were able to exceed your expectations. It's great to know that our Fixflo process made reporting issues easy and efficient for you. Ami's professional and kind approach, along with the smooth handling of your end-of-tenancy, reflects our commitment to providing excellent service. We're delighted you received your full deposit back and appreciate your feedback. If you ever need assistance in the future, we'd be happy to help!
5/5
TrustpilotGreat customer service
Booked in for an hour “show me round some options” and didn’t disappoint: Bradley showed me round several spaces that ticked all the boxes I’d outlined in my consult call and were fairly priced/good. Had a great experience with him as he sensibly outlined positives of each and shared some local intel. Didn’t feel pressured or talked down to. Eventually had an existing offer elsewhere accepted but impressed with the service received and would definitely return to Linley and Simpson in the future.
Hi Samantha, Thank you for your kind words, I am glad you had a great experience, and we would be more than happy to help you in the future. All the best,Bradley
5/5
TrustpilotViewings booked with Brad G
Spoke to Brad G. Lovely guy, very helpful and was more than willing to find out additional information for me. Very smooth process for booking viewings and overall a very pleasant service.
Thanks for your review Will! It was a pleasure speaking to you, and I’m glad we could get you re-booked in. All the best, and good luck with the viewing!
5/5
TrustpilotAlex is my go to for any advice in…
Alex is my go to for any advice in relation to the rental market. He is always helpful, gives me his time and is extremely knowledgeable. Cannot thank him enough. Credit to the company.
It sounds like Alex has been an invaluable resource for you when it comes to navigating the rental market! Having someone who is always helpful, gives their time generously, and possesses deep knowledge can truly enhance your experience. It's great to hear that he has made such a positive impression on you. Credit to him indeed, and to the company for fostering such dedicated professionals. Thank you for sharing your feedback, Natalie!
5/5
TrustpilotThanks to Morgan
Thanks to Morgan for sorting out all the fine details in some transactions this week. Morgan was super helpful, did everything he said he would, and did it all on time. 100% recommend it.
Thank you for the review, glad he could assist you!
5/5
TrustpilotThanks Mark & Ellie
Thanks Mark & Ellie for helping us find out our rented flat. You both were very quick in responding to my emails and queries. Would definitely recommend them to someone who is looking for the house on rent.
Thank you so much for your kind words, we hope your move in process goes smoothly & you enjoy your new home in Leeds!
5/5
TrustpilotI have dealt with Haley Oldfield over…
I have dealt with Haley Oldfield over the past few years she always their to help. Other staff I have spoken to are pleasant to deal with as well Sharon Helm
Thank for taking the time to leave a review, I really appreciate it!
5/5
TrustpilotBrad G
Brad G was very polite in the phone & explained the next steps clearly. Since the initial phonecall I was contacted to say that my price range / properties I wished to view were no longer available & I was told I needed to increase my monthly budget by £200 or I would not get anywhere. This was communicated to me just 2 days prior to viewing. As a result I did not view with L & S.
Thank you for your kind words, your review is much appreciated.
1/5
TrustpilotUnprofessional liars
They’ll solicit a good review and then turn around and treat you like crap. Completely unprofessional and will lie to cover their ass, and then when you call them out on it they demand to know if you have proof, which they’re careful to make sure you won’t have. Refuse to send maintenance, of course, and then blame someone in the office for the “mistake” and act like victims about it, as if you aren’t without power and water and a toilet. Never been so happy to move away from
I apologise for your negative experience and appreciate your feedback. We are unable to find your details in our system and would like to investigate further. Please email Kelly, our branch manager, with additional information about your rental property at kellyboot@linleyandsimpson.co.uk. She will respond to you promptly.
5/5
TrustpilotThe Holmfirth Office have excelled…
The Holmfirth Office have excelled themselves again!Our property was let from start of marketing to tenants moving in 19 days then due to a change in circumstances the tenant needed to be released from their contract early so in stepped the Holmfirth team and achieved the same time scale again. David’s team are a real credit to Linley and Simpson, but a special mention must be made for Sue. She liased with the old tenants, the new ones and us as Landlords in an extremely professional manner enabling all parties to achieve the perfect arrangement!Well done to all the staff in HolmfirthBacon sandwiches all round I do believe David.
Good afternoon, Peter and Gina Thank you very much for your positive feedback it is always a pleasure assisting you and finding you new tenants Kind regards Susan
5/5
TrustpilotOnly had a visit so far but the agent…
Only had a visit so far but the agent (Aiden Hamilton) was lovely and the property seems wonderful. The visit was smooth and Aiden was very clear and helpful.
Thank you, it was great to meet you at the property.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Linley & Simpson Beverley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Beverley.
