Every review we hold for the Berkhamsted office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookThank you won’t be enough for what you’ve done for me Mrs Kelly Robert. But, thanks for being the shoulder I can always depend on when it comes to Forex and Bitcoin trade.I was able to earn $6,000 in just 7 days with an investment capital of $500 with the help of your Expert trading skill. let me try and help others reach out to you for them tohave the best trading experience too. contact Mrs Kelly for your safe and secure trade.Via WhatsApp: + 1 (323) 628-7351Email: Kellyrobert11009@gmail.com
LS · 18 May 2023
★★★★★ 5/5
GoogleAlthough in the end we didn’t purchase via Castles, I can’t recommend India in the Sales office highly enough. She was super proactive and helpful - I really felt I had an ally in the cutthroat Berko property market!
Laura · 26 August 2022
★★★★★ 5/5
GoogleDealing with my Dad's house move on his behalf was made so much easier because the staff at Castles were all so efficient, helpful and friendly, the communication line was excellent. A big thank you to Sam who kept in close contact with me throughout the whole process! Thank you all so much!
Julie · 27 August 2019
★★★★★ 5/5
GoogleA very knowledgeable and down to earth team. We appreciate that Felix takes his time to really understand what you’re looking for, which I’ve found to be very inconsistent with other agents in the area. We found immediately that Castles is not pushy and off-putting, which only makes us trust their expertise; we have total confidence in their ability to find us the perfect house!
Dana · 16 April 2024
★★★★★ 5/5
GoogleCallum was extremely helpful and responsive, nothing was too much trouble.
Kiera made all viewings easy to arrange and kept us up to date with progress.
Together they were a good team
Debbie · 16 April 2023
★★★★★ 5/5
GoogleReally excellent process from start to finish. Ian and his whole team were great at communication and we felt like the sale of the property was in very safe hands. Highly recommend Castles.
Robin · 16 July 2025
★★★★★ 1/5
TrustpilotUnwelcoming agency
An agency that seems quite behind London's diverse and international market, unable to even contemplate an expat as a potential client, to my utter shock. As a Relocation Agent I help families who are being trasferred into London regularly, and with no issues from the vast majority of estate agents. It is a shame to come across a company so inflexible and conservative.
Mariana · 15 May 2024
★★★★★ 5/5
GoogleA very knowledgeable and down to earth team. We appreciate that Felix takes his time to really understand what you’re looking for, which I’ve found to be very inconsistent with other agents in the area. We found immediately that Castles is not pushy and off-putting, which only makes us trust their expertise; we have total confidence in their ability to find us the perfect house!
Dana · 28 March 2024
★★★★★ 5/5
GoogleThanks to India and Callum and everyone at Castles for helping with the sale of my house. Quick under offer, great marketing approach and supported me through exchange and completion.
KM · 16 April 2023
★★★★★ 5/5
GoogleJust wanted to say that Matt was a really good estate agent when showing us around a home we were interested in. Very helpful and felt very trustworthy. Thank you.
Irene · 16 April 2023
★★★★★ 5/5
GoogleReally friendly and informative. They came to provide a no obligation valuation and helped me understand all my options and the pros and cons of listing my property before / after finding one to purchase. They listened to my requirements and responded to any questions and concerns I had. Absolutely wonderful service.PositiveProfessionalism
Helen · 26 August 2022
Agent replied · 25 August 2024
Thank you for your kind words and for taking the time to review us Helen. We really appreciate it.
★★★★★ 5/5
GoogleCallum was super helpful in our house search and was by far the most enthusiastic and diligent agent we came across, actively scouring the market for our perfect home!
Oliver · 16 April 2023
★★★★★ 5/5
GoogleVery helpful and professional staff as well as an all-round great service. Steve was particularly supportive in helping me with a property that I had a viewed a few months earlier but then had gone off the market - a good display of initiative and customer service.
Andrew · 27 August 2019
★★★★★ 5/5
GoogleMax and his team were very friendly and helpful throughout our property sale, with Sam regularly liaising with us during a tense time with Exchange & Completion - this was much appreciated. Thank you Max, Keira, Steve & Sam, and hope you all enjoyed a celebratory chocolate!
W · 27 August 2019
★★★★★ 5/5
GoogleWe had a fantastic experience with Castles. As first-time buyers, they made the entire process smooth and stress-free. They were professional, helpful, and always kept us informed. Thanks to them, we found our perfect home. Highly recommend!
Ines · 22 March 2025
★★★★★ 4/5
GoogleVictoria and India were great to deal with, really friendly and knowledgeable! We Legally completed 12 weeks after putting our property on the market so we are really happy with that. Thanks!
Abi · 26 August 2022
★★★★★ 5/5
GoogleAfter a shaky start and unpredictable market I achieved a full market price offer/sale with the excellent support of the entire office staff.
Every viewing was accompanied and their conduct was highly professional. The staff are always well presented which creates a good first impression to potential buyers.
After sale coordination was informative and lead to a successful completion. All in all a great performance by the team and highly recommended. I would be very happy to use their services again.
David · 26 August 2022
★★★★★ 5/5
GoogleGreat estate agents. They have been communicative and really helpful during the ongoing sale of our property in Berkhamsted. Definitely recommend Kiera and the team.
Sophie · 16 April 2023
★★★★★ 5/5
GoogleGreat to see that Agent's invested in some very professional "New Blood" Associates: Viewing by Matt Waters was informative, enlightening and relaxed. Top marks.
Gordon · 16 April 2023
★★★★★ 5/5
GoogleI had a very good experience selling my home through Castles. The team was friendly & always professional and kept me informed all the time. Most importantly, they sold my house very quickly!
Pauline · 16 April 2025
★★★★★ 5/5
GoogleThanks to castle estate agents in berkhamsted for all they have done for us in our move they went above and beyond. Ian Allison and the rest of the team thank you all
Stewart · 16 April 2025
★★★★★ 5/5
FacebookHow lovely to see local businesses supporting the Community groups within the area they serve - so happy to meet you today at our Coffee Morning. It was a bit hectic so thank you for your donations & time spent with us all - Jane
Wednesday · 12 October 2022
Agent replied · 23 August 2025
Thank you won’t be enough for what you’ve done for me Mrs Kelly Robert. But, thanks for being the shoulder I can always depend on when it comes to Forex and Bitcoin trade.
I was able to earn $6,000 in just 7 days with an investment capital of $500 with the help of your Expert trading skill. let me try and help others reach out to you for them to
have the best trading experience too. contact Mrs Kelly for your safe and secure trade.
Via WhatsApp: + 1 (323) 628-7351
Email: Kellyrobert11009@gmail.com
★★★★★ 5/5
GoogleCastles Berkhamsted sold my house on the 1st viewing The whole team were very professional many thanks to Callum for conducting the viewing and making the sale happen !
Jonny · 26 August 2022
★★★★★ 5/5
GooglePatient viewings, excellent service and process management.
A really good agent to deal with.
Alan · 16 October 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
