Every review we hold for the Benton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat support and customer experience. Everything went smoothly that led to a successful completion and hand over.Very impressed.Thanks a million.
Charity · 23 September 2023
Agent replied · 21 March 2024
Thank you so much for your kind words and 5-star review! We are so grateful for your business and your support.
We are especially pleased to hear that you had a great customer experience and that you were impressed with our support. We strive to provide our clients with the best possible service, and we are glad that you were happy with the outcome of your transaction.
We understand that buying or selling a property can be a complex and stressful process, so we are committed to making it as smooth and easy as possible for our clients. We are grateful for your feedback, and we will continue to work hard to provide our clients with the best possible service.
Thank you again for your kind words and your business. We appreciate your trust and support.
Sincerely,
Inde
★★★★★ 5/5
GoogleClare and her team were fantastic, our house sold in no time at all thanks to their marketing strategy. Communication was prompt and helpful. I would have no hesitation using them again or recommending to others, thanks.
Tom · 26 July 2024
★★★★★ 5/5
GoogleGreat service, I have dealt with Clare through purchasing and sales. Very professional and competent. Will definitely use again!! Thanks to all the team!!
Laura · 30 May 2023
Agent replied · 26 August 2023
Thank you so much :)
★★★★★ 5/5
GoogleA highly organised, supportive , friendly team based at four lane ends. I can’t praise Clare, Lindsey and the rest of the team highly enough in both helping us to sell and buy our homes. They make the process so much more easier than other companies and go out of their way to help us whenever needed.
As a family we will always use their services in future.
5 stars every time ⭐️⭐️⭐️⭐️⭐️
Sharon · 30 April 2023
Agent replied · 26 August 2023
Thank you!
★★★★★ 5/5
GoogleReally great service! Caitlin kept me updated on all of the proceedings up until completion, I would definitely recommend!!
Alex · 23 September 2023
Agent replied · 21 March 2024
Thank you so much for your kind words and 5-star review! We are so grateful for your business and your support.
We are especially pleased to hear that you were happy with the service you received from Caitlin. She is a valuable member of our team, and she is known for her dedication to her clients and her commitment to providing excellent customer service.
We understand that buying or selling a property can be a stressful and emotional time, so we are committed to keeping our clients informed and up-to-date throughout the entire process. We are glad that Caitlin was able to keep you updated on all of the proceedings up until completion.
We appreciate your feedback, and we will continue to work hard to provide our clients with the best possible service. Thank you again for your kind words and your business. We appreciate your trust and support.
Sincerely,
Inde
★★★★★ 5/5
GoogleClare and Owen both were exceptional. They replied efficiently to emails and my calls to provide frequent updates and help with chasing the other side. They made the whole process much smoother and less stressful, so thank you!
Esther · 20 January 2026
★★★★★ 1/5
GoogleOn the 4th of January, I saw a 2-bed apartment has been advertised at the long Benton area. I have rung the Bowen Mitchell in the morning to ask if I can view it. The staffs (I am not going to name her, but I will call her the women although her behaviour is very unprofessional) told me she needs to contact the tenant about the viewing hours the tenant is available. In the afternoon on 5th January, I made 2 calls to chase up to see if there is any update. The woman tells me that she will contact me when she gets the answer from the tenant and assure me, I am on the waiting list.
I make another call on the 6th January, asking her if I can get an update today. She told me that she will ring me when she got the keys this time (instead of informing me the tenant availability). I decided stop giving her calls as I was told that she will contact me, but I have found out (on the website and no calls from her) today (11th January) it has been let agreed.
I would expect an honest respond from her instead of her claiming I am at the bottom of the waiting lists when I ring in 30 minutes after the listings is uploaded on the letting’s website. I understand that on the current market the renting business is busy and if I was told that the bedroom is on the lists on other tenants, I will be totally okay with it, but she chooses to tell me she will give me a call and hold me on the side like an idiot.
This is definitely a disappointed experience and unprofessional. I have been dealing with other agency with renting and I never had this problem- they will update me and be HONEST on every situation.NegativeResponsiveness, Quality, Professionalism, Value
Ling · 21 June 2022
Agent replied · 20 June 2024
I am sorry, Lettings properties are being let very quickly and access was difficult. We are sorry we did not respond to you to view but one of our current tenants who were given notice on their property moved in so we didn't contact anyone. . We are sorry you were disappointed.
★★★★★ 5/5
GoogleAfter what ended up being a rigmarole of a house purchase, the blame of which lies entirely on my solicitors (they were useless at a) doing things and b) picking up the phone), Clare and Michael at Bowes Mitchell were incredible patient and responsive. They helped us with the initial property viewing and answered all of my questions in a knowledgeable manner, and now that it is purchased, they have helped supply me with the names of some trusted local contractors to help with our renovations. Thanks guys!PositiveResponsiveness, Quality, Professionalism
Harry · 21 June 2022
Agent replied · 20 June 2024
Harry, thank you for leaving this review. Means the world to us to be able to give great service and for it to be appreciated.
We wish you all the very best in the future.
Best wishes
Bowes Mitchell
★★★★★ 5/5
GoogleI contacted many estate agents in my area, but found this one the best, hence this reviewer. Clare came out discussed the way forward. Very polite and extremely knowledgeable, which gave me confidence as I’m new to this. Came out second time took pictures and I was online within 24 hours. An offer was made. No stress at all and very reasonable compared to others. They kept me up to date all the way through. I don’t have any negative reasons at all, the reason for the 5 stars.PositiveResponsiveness, Professionalism, Value
Robert · 21 June 2022
Agent replied · 20 June 2024
Robert, many thanks for the review we wish you all the best in the future.
★★★★★ 5/5
GoogleDespite an incredibly long process, Michael and Claire couldn't have been more helpful. At the initial point of sale, Claire brought energy and enthusiasm and helped us sell the house for well over our asking price in just two days, with 10 viewings booked within an hour of the listing going live.
Following that, Michael worked as a middle man between us, the buyers and the solicitors, and was always on hand to help when required, despite my constant frustration throughout the process. His help continued right up until the point of completion, and I could not recommend him more highly.
If you're selling in the North East, look no further than Bowes Mitchell.PositiveResponsiveness, Quality, Professionalism, Value
Adam · 21 June 2022
Agent replied · 20 June 2024
Adam, thank you for your amazing review we wish you and your partner all the very best in Middlesbrough :)
★★★★★ 5/5
GoogleAmazing service! Really friendly staff who made me feel very supported throughout the purchase of my new flat, especially Clare who really came through to help me secure the property. Couldn't be more grateful!
Laura · 13 March 2022
Agent replied
Thank you Laura!
We are sure you will love your new place and should you need anything else don't be afraid to ask.
Kind regards
Bowes Mitchell
★★★★★ 5/5
GoogleI bought my house 15 years ago and have now sold it with Bowes Mitchell. Always a very professional company . Thanks to Michael and Clare for their smiling faces and good advice.
Matty · 17 April 2022
Agent replied
Thank you so much for leaving such a great review :)
★★★★★ 5/5
GoogleClare was super helpful and a great communicator and made the process much less stressful than it could have been 👍 …
David · 30 May 2023
Agent replied · 29 July 2023
Thank you so much :)
★★★★★ 5/5
GoogleClare, Caitlin and the rest of the team are absolutely amazing! First time selling a house and they all helped us through the process and made it go as quick and smooth as possible. Arranged a free valuation from Clare with no pressure at all to go with them. The house was listed quickly and sold within a few days!! Very friendly team & 100% recommended them. Thank you again!
Danielle · 30 May 2023
Agent replied · 29 July 2023
Thank you so much :)
★★★★★ 5/5
GoogleExtremely helpful and professional
Michael and the team were amazing giving us guidance and support all the way through the process.
I couldn’t have asked any more of them :)
M&J · 29 July 2022
Agent replied · 26 August 2023
Mark, thank you for leaving a review :)
★★★★★ 5/5
GoogleThe team at Northwoods Bowes Mitchell were proactive, friendly and professional. Claire undertook a visit to my property , where she came fully prepared and offered to advertise my property the following day. Within the a day I had multiples requests to view the property, and within a week I had sold STC. The team have been very helpful throughout the journey of my sale to completion, and are always willing to help with any queries or concerns.
Sarah · 16 July 2022
Agent replied
Thank you so much for this kind review
★★★★★ 5/5
GoogleI have used bowes Mitchel for a number of years on a fully managed rental property and trhey looked after my interests re my obligations as a landlord that of my tennants in a very professional and business like manor
Naturally when i decided to sell my house and downsize \i relied on Bowes Michel
In hindsight i can say it was a very wise choice
well Done to both the sales and lettiing teams
William MckiePositiveResponsiveness, Professionalism
Bill · 21 June 2022
Agent replied · 20 June 2024
Bill
Thank you for your lovely review.
it was an absolute pressure doing business with you.
Kindest regards
Bowes Mitchell
★★★★★ 5/5
GoogleThis company cannot be praised enough, especially when you cannot speak to a real person, all being blamed on Covid.
They are the most professional and efficient company I have had dealings with in years.
There friendliness and keeping us upto date on what is happening with our sale was superb.
Praise must go to Claire and Michael, although I would think that back room staff need praise as well.
Good luck for the future and many,many thanks.PositiveProfessionalism
William · 21 June 2022
Agent replied · 20 June 2024
William, thank you for takling the time out to leave such a glowing review! we wish you the very best in the future!
Best regards
Bowes Mitchell team
★★★★★ 5/5
GoogleAfter our first deal was becoming a nightmare, Michael and the team gave us some great advice and support which ultimately led to a quick sale with another buyer. Nothing was ever too much trouble. Highly recommend!
Alexandra · 19 April 2021
Agent replied
Thank you for taking your time out to leave us such a wonderful review! we wish you all the best in the future!
★★★★★ 5/5
GoogleA platinum service.
They were helpful, advisory, nothing was to much bother, experts in getting tenants. Would highly recommend the Company.
Claire was such a great help. A credit to BM.
Paul · 17 April 2022
Agent replied
Thank you so much for leaving such a great review :) Claire will be over the moon
★★★★★ 5/5
GoogleRecently bought a house through Bowes Mitchell, they were great. Really quick at responding to queries, friendly and professional. Thanks Clare and Michael, I've a lot of work to do but I love my new home
Ruth · 19 May 2021
Agent replied
Thank you :)
★★★★★ 5/5
GoogleCan't thank the staff enough especially Lindsay for going above and beyond to sell my Grandad's house. Would definitely recommend and use again. Thank you.
Louise · 13 November 2022
Agent replied
Thank you so much!
★★★★★ 5/5
GoogleOur second time using Bowes Mitchell and both times can't fault the service. Very professional and efficient throughout. Thanks to Michael, Clare and everyone.PositiveProfessionalism, Value
Charlotte · 25 October 2022
Agent replied
Thank you so much for leaving such a great review :)
★★★★★ 5/5
GoogleClare and the team have exceeded all expectations, a great first class service
we would definitely recommend using Bowes Mitchell a first class service indeed.PositiveResponsiveness, Quality, Professionalism, Value
Tracey · 21 June 2022
Agent replied · 20 June 2024
Thank you so much for leaving such a great review :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
