Trusted Agent profile
Verified
★★★★★
520 reviews across 1 platform
172 Benton Road, Benton Road, NE7 7UH
Bowes Mitchell Estate Agents's Benton office at 172 Benton Road is rated 4.8 out of 5 across 520 reviews on 1 platform, including 520 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
Bowes Mitchell Estate Agents have been successfully selling and letting properties for more than 25 years’ in and around Heaton (NE6), High Heaton, Benton (NE7), Longbenton, Killingworth and Forest Hall (NE12) as well as surrounding areas of Newcastle upon Tyne and Northumberland. We are a locally owned family-run business all of whom have a minimum of 10 years experience and knowledge of these areas. We endeavour to provide the very best customer service, a key part to our success since 1994. With property sales across the region we have a successful track record in marketing homes irrespective of their location. Continuity plays an important part in getting you moved and every member of the team have worked for the company for over 10 years, some for almost 25! As well as continuity, technology is equally as important to our approach and while our roots are in our local community our reach is far wider than your traditional local estate agent. Thinking of Selling, Buying, Letting or just require some initial advice please get in touch with us by email, telephone or social media; we'd love to hear from you.
The Trusted Agent 2026 results for Bowes Mitchell Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Benton office, from every platform, shown as written. First names only.
5/5
GoogleAlways friendly and helpful staff, they are all a pleasure to deal with but I have predominantly dealt with Emma in the Benton office who is a pleasure to deal with and I cant speak highly enough of her....well done all!
Thank you for your review and mentioning Emma great customer service, it means a lot to the team!
5/5
GoogleClaire and Caitlin were like Batman and Robin when it came to supporting us in selling our property. They ensured that no jokers turned up without doing their due diligence first. Our property was sold within a 3 month period and ensured the process was as smooth as can. I'd highly recommend them.
5/5
GoogleKatie was AMAZING help throughout the process made it so stress free especially as a first time buyer , super prompt with her replies and getting everything sorted. Definitely recommend , keep doing what you’re doing katie you’re smashing it :)
5/5
GoogleClaire and Owen have done a great job of getting my flat sold within a week of being advertised with multiple offers. Great photos added, keen to help and communication was excellent. Couldn’t recommend anymore great service
Thank you so much for taking out the time to leave us a review :) We wish you all the best in the future
5/5
GoogleFantastic service from start to finish. Lindsey and team were constantly in contact with us and gave us up to date information during a very important time for our family. We couldn't of asked for anymore support. Amazing. Thanks all.
Thank you so much for leaving this review. Lyndsey also says a massive thank you for the champagne you left :) We all wish you all the best for the future :)
5/5
GoogleNo messing around, got my house on the market straight away and sold within 48 hours. Any questions the team were happy to answer and were on hand to help liaise between everyone. Wouldn't hesitate to use them again, thank you Claire and Michael and the Bowes Mitchell team!!PositiveResponsiveness, Professionalism
Thank you for your review:)
5/5
GoogleA big thanks to John, Lynn and the rest of the Bowes Mitchell team who completed the sale of my house with reassuring ease despite the COVID-19 lockdown. The service was first class and always packed with humour and friendliness. It was a pleasure meeting you all.PositiveResponsiveness, Quality, Professionalism, Value
Once again Ian, thanks for your kind words and compliments, which I have forwarded on to the rest of my team. I'm just delighted we were able to resolve everything to everyone's satisfaction considering the "Covid lock-down" & the distances involved. Good luck for the future John
5/5
GoogleRecently sold a house through Bowes Mitchell and met their mortgage advisor Thelma who is based at the office. Thelma was a fantastic support when applying for our new mortgage and sorted everything out with minimal fuss and hassle for me. Defiently use Bowes Mitchell again and Thelma.PositiveProfessionalism
Thank you so much for taking out the time to leave us a review :) We wish you all the best in the future
5/5
GoogleThey never gave up hope that I’d eventually sell my house even though I often lost the faith. A year later I’ve finally got a completion date! Thanks to all the team for the ongoing support
5/5
GoogleBowes Mitchell Benton have been brilliant all the staff have been professional but above human I would highly recommend them if you buying or selling. A special thank you to Claire who has been great since day one.PositiveResponsiveness, Quality, Professionalism, Value
:)
5/5
GoogleGreat Estate Agents, helped us through the whole process from start to finish and achieved a very quick sale. We were kept in the loop during the sale process. Will definitely be using them again and recommending them to friends and family. Thanks for your help Claire, Michael and the team!
Hi Luke thanks for your great review for my great team. You know what they say about no "I" in team? Don't forget us when you move on. Best regards John (& my team)
5/5
GoogleWas amazing from start to finish was 6weeks from sale to completion. Very professional and kept me informed every step. Highly recommend
5/5
GoogleThank you to the Team at Bowes Mitchell Estate Agents, Benton. The Team marketed our house well by listening to what we wanted. Michael went above and beyond to support and advise us during the sale. Lynn, Clare and Michael sold our house quickly and were friendly and enthusiastic throughout.
Good afternoon Lee, I would like to thank you personally for your complimentary review & kind words. Please be reassured that I will pass these onto Lynn, Clare & Michael.
5/5
GoogleKnowledgeable, honest and pleasure to deal with. Clare and the team have been fantastic from my first viewing, to stepping through the sale process and finally completion. They are honest and transparent with excellent communication. I look forward to collecting the keys!
5/5
GoogleA big thank you to Claire Wakeling from Bowes Mitchell Estate agents. Claire went above and beyond her job title, also if you are a landlord Bowes Mitchell will take good care of your property. Always checking and caring that nothing happens to your rental. All the best Bowes Mitchell!!
A belated “thank you” for your compliments. I will tell Claire how much you appreciate her being able to resolve your issues
5/5
GoogleReally positive interactions with this group of agents. Claire was friendly and very efficient dealing with any queries in a timely manner - made purchasing a property that bit smoother! Thank you.
Thank you so much for your kind words! 😊
5/5
GoogleA big thank you to Claire Wakeling from Bowes Mitchell Estate agents. Claire went above and beyond her job title, also if you are a landlord Bowes Mitchell will take good care of your property. Always checking and caring that nothing happens to your rental. All the best Bowes Mitchell!!
A belated “thank you” for your compliments. I will tell Claire how much you appreciate her being able to resolve your issues
5/5
GoogleThank you Katie for all your help dealing with the sale of my property - very quick to respond to queries!
5/5
GoogleThankyou to Chloe the mortgage advisor at Norwood the Benton branch Newcastle. My grandson and his partner has purchased a property with Norwood. And found it very difficult getting a mortgage. From numerous places. If it wasn't for Chloe the mortgage advisor from Norwood estate agents Benton who went above and beyond. They would of lost the house they so wanted. Chloe managed to Secure a mortgage within two days. She kept them in the loop at all times of the day. Thankyou Chloe you are an asset to the company. I will definitely be coming to you when my fixed rate mortgage is up for renewal. Also thankyou to claire the valuator that showed us all around the property she was very helpful. A very nice lady. I have no hesitation in recommending this estate agent to Anyone seeking a mortgage. Or buying or selling a property.🏡
So pleased Chloe could help, she is great at what she does!!
5/5
GoogleFrom initial valuation to final sale staff have been thorough and professional. I had dealings with Claire, Michael and Lynne. All were very friendly and helpful. Always did what they said they would do and remained in contact throughout the selling process. Would highly recommend.
Many thanks for your review! i will pass on your kind words onto Claire, Michael and Lynne. We wish you all the best in the future!
1/5
GoogleTerrible customer service. Requested to view a publicly listed property over two weeks ago, no contact until we chased it up several days ago. Appointment made to finally view said property today only to be contacted 5 hours before saying the house had been bought. Not the first time we have been completely neglected by this letting agency before we've even looked round a property. If the attentiveness is this poor before even viewing a property I dread to think how they function with actual tenants.
5/5
GoogleSmooth as clockwork. Claire was amazing in helping selling my own home and buying another. An absolute pleasure. Thank you. I’d definitely use again… but not for a few years x
Fantastic thank you! If you have any friends and family that we can help you could bag yourself a £100 referral fee!
5/5
GoogleClare and Michael were first class in the purchase process for my new flat keeping me updated every step of the way , and actively progressing the sale all the way. Thanks again.PositiveResponsiveness, Professionalism
Neil thank you for taking the time to leave this wonderful review. We wish you all the best in the future. Bowes Mitchell team
5/5
GoogleRecently bought a house through Bowes Mitchell, they were great. Really quick at responding to queries, friendly and professional. Thanks Clare and Michael, I've a lot of work to do but I love my new home
Thank you :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bowes Mitchell Estate Agents's Benton office has 520 reviews across 1 platform: 520 on Google.
Bowes Mitchell Estate Agents Benton is rated 4.8 out of 5 across all 520 reviews, and 4.8 out of 5 on Google from 520 reviews.
Yes. In The Trusted Agent 2026 awards: Bowes Mitchell Estate Agents, Tyne & Wear won Gold.
Bowes Mitchell Estate Agents Benton, 172 Benton Road, Benton Road, NE7 7UH.
