Every review we hold for the Benton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI’ve got to say how brilliant the whole team was!
Lynn was brilliant from the time we booked the viewing - Claire assisted on booking a third booking and Michael kept me sane when covid slowed everything down!
I couldn’t of met a nicer bunch of staff and we thank-you with all our hearts for all the support and assistance you all provided - was as if there was no covid complications going on- well done you are a brilliant team!
Anne · 19 January 2021
Agent replied
Thank you so much for your glowing review! Reading comments like these make all our hard work seem worthwhile. We genuinely wish you all best in the future :)
★★★★★ 5/5
GoogleWe recently sold our house with Bowes Mitchell. They managed viewings on our house and found a buyer for us within 1 week. The house sold for the full sale price. When the buyers hit some hiccups with the applciation, Bowes Mitchel were quick to offer their support and resolve, keeping us informed every step of the way. All staff were highly professional and friendly. Highly reocommended.
Peter · 13 December 2022
Agent replied
Thank you for your review Peter
★★★★★ 5/5
GoogleHaving just handed the keys back from a house we rented for two years where Bowes Mitchell in Benton, Newcastle Upon Tyne were the lettings agents, I felt it necessary to comment on how Bowes Mitchell have performed from beginning to end. From day one, they have been courteous, friendly and so helpful, nothing was a problem and if we had any issues whatsoever, they would act on it immediately. Having never rented a propoerty before we were slightly nervous of the process but Bowes Mitchell were always a phone call away and made the journey a very pleasant one. I would wholeheartedly recommend Bowes Mitchell to anyone interested in renting or buying a property in the future, you will not regret it, we certainly didnt !! They deserve every one of those five stars !!
Moira · 20 December 2020
Agent replied
Thank you so much for yor kind words. We pride ourself in looing after all of our tenants and with tenants like you, it makes it so so much easier!
We wish you all the best in the future
★★★★★ 5/5
GoogleReally nice people to work with in sales. Clare is a big character, we got on from the offset! She is really knowledgeable of the local and surrounding areas, has strong integrity and is super supportive. Her young team that work with her …
Connor · 20 August 2025
★★★★★ 5/5
GoogleI’d like to think everyone at Bowes Mitchell, and particularly Lynn, for all their help selling my flat, even in the midst of the coronavirus outbreak. From the start they were really helpful and responsive, and helped walk me through the whole process. They very quickly got the advert online (with great photos, I highly recommend the photographer they suggested!) and arranged several viewings immediately. Within the first week I was very happy to accept an offer above the asking price. Throughout the lockdown they remained in touch and kept the sale moving and were friendly and professional throughout. I would definitely recommend Bowes Mitchell and would certainly use them again!PositiveResponsiveness, Quality, Professionalism, Value
Ben · 26 August 2020
Agent replied
Many thanks for your review! We are over the moon that you were happy with the service that you received.
★★★★★ 5/5
GoogleThank you John, Christine, Lynn, Clare and Michael for all the help we received in selling my late mother's house. From Clare and Michael coming to carry out the valuation and take photos to the final completion, we have received a seamless service from a professional team.
The house was quickly under offer. During the lockdown period, the team kept in touch throughout and were a credit to their industry. I would definitely recommend Bowes Mitchell and would use them again if the occasion arose.
Thanks again for all your help.
Ron · 17 August 2020
Agent replied
As I said when we met Ron, it was a team effort. I'm just delighted we were able to bring completion to a satisfactory conclusion despite lockdown & the problems that came with it. I shall pass on your compliments to the rest of the team. Many thanks for taking the time to post your 5 star review.
★★★★★ 5/5
GoogleWhat can I say to truly reflect the gratitude I have for Claire , Lyn , Michael and all the staff at Bowes Mitchell for helping myself and the wife move into our dream property which we thought was never going to happen due to a supposed lack of interest in the property we had to sell first.
We had tried 4 different estate agents over a 12 month period without any success which according to them was due to properties in this price bracket not moving.
Well I’m sorry but they were wrong ? , along comes Clair and the Bowes Mitchell team and I’m not exaggerating here we had an offer within 24 hours of putting the property up with Clair for the full asking price and all went through without any hitches.
The saying “you have tried the rest now try the best “ is so true here.
I just wish I had tried the best first, thanks Clair and all the team .
Peter Beaton
Peter · 17 August 2020
Agent replied
Many thanks for your very generous 5 star review. After so many attempts I'm delighted we were able to get you moved and will pass on your praise to my team. Here's another saying: "There's no I in team!".
★★★★★ 5/5
GoogleWe owned an apartment in Benton which we rented out through Bowes Mitchell for around ten years. The service from BM was fantastic from finding tenants to managing the property. Any problems requiring minor repairs or visits to the property for other reasons were dealt with promptly and efficiently.
Our rental agent Claire was brilliant : approachable, friendly and very efficient as were all the other staff in the Benton Office.
In May this year we put the apartment up for sale and by July we had a buyer at not much below the asking price due to the negotiation powers of the team. The the sale was completed this month. Once again many thanks to Michael and the sales team including Christine, Clare and all of the other staff at Benton, a great team which BM can be very proud of.
In the event that we need an Estate Agent in future Bowes Mitchell will be THE ONE !!
Joe · 17 August 2020
Agent replied
Mr Lalor
Thank you; that's some review and we'd be delighted to act for you again in the future. I'm lucky to have such an experienced and conscientious team & will certainly pass on your compliments. Thanks again.
★★★★★ 5/5
GoogleClare and the team were amazing from start to finish. We were on the market in under 24 hours and sold in 72. Clare kept checking on the progress and the solicitors right up to the exchange and she seems to know everyone involved in house sales in the North East. Picking Bowes Mitchell was the best decision we could have made and we’d give more than five stars if we could.
Phil · 26 July 2024
★★★★★ 5/5
GoogleTwo things you'd want from an estate agent - someone who knows their stuff and who will go out of their way to fight your corner. One thing you DO NOT want is to be treated like a coloured pin on a map ready to be chalked off as another commission earned!
In Clare Messner, you have the first; in the sales director you have the second. The latter put me on speaker phone while he packed up at the end of the day, akin to the thing you have on both sides of a door; begins with a K.
Clare lost sleep because she left my lights on after a viewing. That's the kind of agent you want - someone who cares! And Clare knows her stuff, having been around a bit (!!) and she has that rarest of qualities among estate agents (and solicitors) - HONESTY. She will fight you corner, even if the opponent is a demented, money-grabbing ex!
So, if you are after an estate agent who will get you what you want, talk straight to you and treat you like a human being, Clare is the one you should ask for. If the Sales Director answers the phone, put him on speaker and then hang up!
Peng-Kit · 20 February 2024
★★★★★ 5/5
GoogleWe sold two properties with BM throughout one of the most challenging periods in recent history. Lynn James, manager at the Benton office could not have done anything more to help the selling process, she has such an in depth knowledge of the market and local tradesmen which allowed us to prepare fully for the sale. When Lynn wasn’t available John Steele was equally helpful and responsive, we couldn’t have asked for more from an estate agent.
Kathryn · 21 October 2020
Agent replied
Thank you so much for your positive words. Its lovely to hear that our hard work doesn't go unrecognised.
We wish you all the best in the future!
★★★★★ 5/5
GoogleMany thanks to Claire, Muno, Owen and team. Friendly and professional throughout and I'd gladly recommend them 😊 …
Simon · 6 March 2026
★★★★★ 5/5
GoogleReally helpful and responsive estate agents. We recently bought a house which they let us view several times at times that suited us. They responded to emails and calls the same day. Very happy with the service they provided and would use them again.
Zoe · 20 August 2026
★★★★★ 5/5
GoogleClare Messner Has been amazing. She found the perfect buyer for my flat in Heaton. Clare always kept me updated and worked so hard to get me the best price with her great advice and guidance. It’s not ideal selling a property remotely, when living in London, but Clare and her team sorted everything for me. Thanks guys x
Lee from London.
Skin · 13 December 2022
Agent replied
Thank you Lee for leaving this lovely review
★★★★★ 5/5
GoogleMichael and the team at Bowes Mitchell were fantastic throughout my whole house hunting process. They really listened to what I was looking for and found me the perfect home! They made excellent recommendations for other services I needed throughout the process and helped keep all on track throughout to ensure a quick move. They are so knowledgeable of their area and how to fulfill their clients needs. Would definitely recommend for buyers and sellers!
Lauren · 17 August 2020
Agent replied
Hi Lauren. Many thanks for your feedback & kind words; it's lovely to hear of from another satisfied client and I will pass these onto Lynn, Clare & Michael.
★★★★★ 5/5
GoogleClaire is absolutely wonderful, friendly and down to earth. The customer service was excellent, highly recommended by me!
Martyn · 27 February 2026
★★★★★ 5/5
GoogleLindsay Chipchase was extremely professional and took onboard exactly what I wanted from an agent... After having 3 more local agents out to value my home it was not a difficult decision to pick Lindsay. My instinct was right Lindsay and the team have gave me the best service I could of asked for which I know is difficult as I am quite hard to satisfy. Thank you so much.PositiveResponsiveness, Professionalism
Adele · 21 June 2021
Agent replied · 20 June 2024
Adele, thank you so much for taking the time to leave this lovely review. I will pass these comments onto lindsay who I am sure will be over the moon :)
★★★★★ 5/5
GoogleI used Bowes Mitchell to sell my property recently. Clare and the team were really friendly, prompt at getting my property on the market and working as a team to deal with any queries I had. Clare's years of experience meant that she was able to get me the sale price I hoped for in a short amount of time. Thank you for your help and support in the process.PositiveQuality
Danielle · 21 June 2021
Agent replied · 20 June 2024
Thank you so much Danielle :)
★★★★★ 5/5
GoogleA brilliant service from start to finish from the lovely Emma from your Benton Branch. Her customer care and attention to detail was second to none, nothing was ever a problem for her and everything we contacted her about was dealt with really promptly. Thanks Emma!
Aimee · 25 October 2023
Agent replied · 24 October 2024
Thank you so much, Emma is over the moon!
★★★★★ 4/5
GoogleEmma was the lettings negotiator responsible for agreeing a let on a property for my son. From start to finish she was extremely helpful and attentive to all the questions we had during the whole process. She was quick to respond with emails and phone calls keeping us up to date with the progress of the let. I was very impressed with her professional approach and she did it all with a smile.
Yvonne · 18 August 2019
Agent replied
It's very rare that clients go to the trouble of complimenting either the company or the individual so many thanks & I shall pass these onto Emma. John (Managing Director)
★★★★★ 5/5
GoogleRecent house sale. Bowes Mitchell in Benton were a brilliant team. I cannot thank Michael, Lindsay and the rest of the team enough for making a very stressful time more manageable. We looked at cheaper online agents but having someone to call and help throughout the whole sale process was a godsend. I cannot recommend using them enough. Thank you.
E · 21 June 2022
Agent replied · 20 June 2024
Thank you so much for leaving such a great review :)
★★★★★ 5/5
GoogleClare, Michael and team are fantastic. I have used Bowes Mitchell on a number of occasions to both buy and sell and found them to be professional, knowledgeable and friendly.
They had people in to view my house within 24 hours of going to market and sold within days.
100% recommend and would use again.PositiveResponsiveness, Quality, Professionalism, Value
Martyn · 26 August 2022
Agent replied
Martyn, its been great working with you! hopefully it will be a smooth sale and if not we will be with you every step of the way.
Kind regards
Bowes Mitchell
★★★★★ 5/5
Google5 Star and more ! From Clare viewing my property to completion of the sale took 5 weeks. Amazing service and professionalism. Clare is an absolute delight, like having a personal Estate Agent with so much warmth and charisma. Will definitely use for the next sale :-)
Barbara · 28 July 2023
Agent replied · 21 March 2024
hank you so much for your kind words and 5-star review! We are so grateful for your business and your support.
We are especially pleased to hear that you had such a positive experience with Clare and our team at Northwood (Bowes Mitchell). Clare is a valuable member of our team, and she is known for her dedication to her clients, her professionalism, and her warm and friendly approach.
We are also glad to hear that you were able to sell your property in just 5 weeks. This is a testament to Clare's hard work and expertise, as well as to the strong demand for properties in your area.
We appreciate your feedback, and we will continue to work hard to provide our clients with the best possible service. Thank you again for your kind words and your business. We appreciate your trust and support.
Sincerley
Inde
★★★★★ 5/5
GoogleRecent house sale. Bowes Mitchell in Benton were a brilliant team. I cannot thank Michael, Lindsay and the rest of the team enough for making a very stressful time more manageable. We looked at cheaper online agents but having someone to call and help throughout the whole sale process was a godsend. I cannot recommend using them enough. Thank you.
Elizabeth · 17 April 2022
Agent replied
Thank you so much for leaving such a great review :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
