5/5
FacebookGreat service and very helpful
Agent replied
Thank you Alex
Trusted Agent profile
Verified
Williams and Donovan Benfleet reviews
★★★★★
442 reviews across 2 platforms
Phoenix House, 211 High Road, Benfleet, SS7 5HY
Part of Williams and Donovan, see every office.
Williams and Donovan's Benfleet office at Phoenix House is rated 4.9 out of 5 across 442 reviews on two platforms, including 257 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Williams and Donovan, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Benfleet office, from every platform, shown as written. First names only.
Facebook5/5
GoogleAll the staff were very professional, friendly, and helpful from start to finish. They kept us updated with progress at all times which helped to make selling the house a lot less stressful. We would highly recommend them.
5/5
FacebookGreat service, I didn't really do a lot, they did everything and mad it flow easy,
5/5
GoogleExcellent. Knew the local market so gave us good advice and we achieved a good sale. Conducted our viewings efficiently and always kept us informed. Very helpful when dealing with solicitors. Would recommend them.
5/5
FacebookFriendly efficient service
Agent replied
Hi Denise, thank you for your comment - we've been delighted to help you with two house sales and wish you all the best in your new life away from Essex.
5/5
GoogleReally friendly staff, I didn't end up buying through them as the house I bought was advertised with another agent. However when I do come to sell I will definately be in touch.
5/5
GoogleWilliams and Donovan were so helpful when we sold my mums house . . Lots of difficult questions from the buyer bit always helpful and my mum is safely in her lovely bungalow . . Thanks
5/5
GoogleWilliams & Donovan acted for my good friend Kath Daly when she moved after being in her old home for 30+ years. Their service was excellent from start to finish. We cannot recommend them higher.
5/5
GoogleWe found Williams and Donovan to be professional and courteous at all times. Would have absolutely no hesitation in recommending them to anyone. What they promised they delivered. Ron and Helen S
5/5
FacebookReally happy with the service we have recieved at Williams and Donovan, they are very professional and responded to all of my enquiries really quickly!!
5/5
GoogleI would definitely reccomend Williams and Donovan to anyone thinking of moving. Kept us updated regularly by email and phone, and in person they were always happy and enthusiastic.
5/5
GoogleProfessional and friendly service, all staff are a pleasure to deal with, and are always happy to speak to you. I certainly would recommend to everyone!
5/5
FacebookBig thank you to All The Team on helping us with our recent sale and purchase, much appreciated. We are loving our new home, thank you.
5/5
GoogleLloyd and everyone at Williams & Donovan Benfleet couldn't have been more helpful in arranging the sale of our mother's bungalow .
5/5
GoogleVery helpful and took some great photos. When we lost our buyer they had found another within 1.5 hours
5/5
GoogleAn estate agent you can actually trust! Guided us through the whole process and communication was 10/10. Highly recommend.
5/5
GoogleExcellent service from the Benfleet branch. Always helpful and ready to advise. Very friendly staff. Highly recommend.
5/5
GoogleVery helpful and friendly staff. Nothing is too much trouble for them. Would highly recommend.
5/5
GoogleSelling or finance. Paul Cross and Dean Neagen, legends. Even if one is a gooner
5/5
FacebookVery prompt service and jack was very reliable and helpful.
5/5
GoogleNothing is too much trouble for the staff. Excellent service, efficient and good value for money
5/5
GoogleSimply the best estate agent without any doubt, quite superb in every way
5/5
FacebookVery helpful and professional
5/5
GoogleThe service is efficient prompt and polite.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Williams and Donovan Benfleet
How many reviews does Williams and Donovan Benfleet have?
Williams and Donovan's Benfleet office has 442 reviews across two platforms: 257 on Google, 185 on Facebook (across the whole business).
What is Williams and Donovan Benfleet's rating?
Williams and Donovan Benfleet is rated 4.9 out of 5 across all 442 reviews, and 4.8 out of 5 on Google from 257 reviews.
Has Williams and Donovan won any awards?
Yes. In The Trusted Agent 2026 awards: Williams and Donovan, Benfleet won Trusted Agent.
Where is Williams and Donovan's Benfleet office?
Williams and Donovan Benfleet, Phoenix House, 211 High Road, Benfleet, SS7 5HY.
