5/5
Very professional service. Clear and quick communication. We dealt with Ethan, who was very nice and helped us with everything we needed.
Agent replied · 25 August 2024
Thank you for your 5* review Kevin! It's very much appreciated.
Trusted Agent profile · Belfast
★★★★★
311 reviews across 2 platforms
147 Stranmillis Road, Belfast, BT9 5AJ
GOC Estate Agents's office in Belfast, at 147 Stranmillis Road, is rated 4.7 out of 5 across 311 reviews on two platforms, including 306 Google reviews rated 4.7.
Every review we hold for the Belfast office, from every platform, shown as written. First names only.
5/5
Very professional service. Clear and quick communication. We dealt with Ethan, who was very nice and helped us with everything we needed.
Thank you for your 5* review Kevin! It's very much appreciated.
5/5
Best experience with an estate agents possible. So professional and efficient. Their first priority was to get us into a good house as fast as possible. No bureaucracy and Kirby was very friendly. Couldnt ask for more from an estate agents.
5/5
From the initial consultation with GOC the staff were great help ! Paul in particular has been amazing help and easily contactable . Paul answers all of our queries asap and has been a great help throughout the whole process. Now that we are officially moved in the staff at GOC are always at hand to help with any queries we have and have made the moving in process a breeze. We are grateful for all their help.
Thank you for taking time to tell how how we did Emily. Your 5* review really does help us.
5/5
We worked closely with Kirby on the sale of our house in Belfast BT9 back in January 2021. We had an excellent experience and this review is long overdue. Kirby was professional and supportive throughout the process. She provided immensely useful feedback and enabled the sale despite the challenges of the pandemic, our own individual circumstances forcing us to handle this sale remotely and the local housing market. A five star review does not do them justice, GOC are excellent, experienced, professional and empathetic agents. It was a great pleasure to work with them.PositiveResponsiveness, Quality, Professionalism, Value
5/5
I used GOC Estate Agents (dealt with Dara) to sell my apartment and I was very happy with the service i received. I needed some work completed on the apartment (painting, carpentry and plumbing) in advance of the sale, Dara arranged the tradesmen and the scheduling of the work. It was extremely useful to me as a remote seller. After the apartment went sale agreed Dara kept me informed of progress and was always quick to reply to any queries I had. Very impressive.
5/5
GOC Estate Agents were very helpful in assisting me with buying my first home. Their communication and professionalism was second to none, and especially Jonathan who was the agent dealing with myself - he was very informative during the viewing and any outstanding questions I had afterwards were answered promptly. The team at GOC made purchasing my first home as headache free a process as possible and can not be thanked enough. Many thanks to all involved!PositiveResponsiveness, Quality, Professionalism, Value
5/5
Excellent service provided by Kirby and her team as this property only suited a certain type of client due mainly to it's size
5/5
Darrell made everything easy for us moving in to our new house, highly recommend.
1/5
They are so unprofessional. Do not use.
I'm very sorry you found our services to be unprofessional. We always aim to be at appointments on time, unfortunatley, traffic can sometimes impact on our arrival time.
5/5
Really great experience with GOC estate agents! Both Kirby and Arthur were very helpful and communicated exceptionally whilst I sought a new apartment, highly recommend!
Thanks for taking time to give us 5*'s Niall! We really appreciate your feedback.
5/5
Eve was so helpful, professional and a joy to deal with. Being a first time landlord she was able to take me through the process and put my house up for rent. She made this a very seamless process and I would recommend Eve to anyone! Thanks again Eve, I really appreciate all your hard work helping me.
5/5
Kirby and the team are fantastic. So attentive to every detail. Kirby is an absolute expert in her field and I wouldn’t go anywhere else!
Thank you for your 5*'s Shauna, we really do appreciate your feedback and business.
5/5
Thank you Kirby & Jonathan for handling sale of my property. You made it look so easy. You are someone who makes the difference everyday. So grateful. Your commitment & professionalism mean more than you know.
Thank you for your kind 5* feedback. It really does make a difference to the team to read your kind words.
5/5
The folks at GOC were fantastic to deal with and managed the sale of our home with the utmost professionalism. They took the stress out the whole process. We had our house on the market for only 3 days before we got the offer we wanted. The team at GOC done a fabulous job and we would definitely recommend using them.
5/5
GOC were excellent throughout our renting process. Thanks to Eve & Johnny for all of their help with securing a place. Brilliant service, would definitely recommend.
Thank you for your 5* review Matthew. We really do appreciate all feedback.
5/5
We cannot thank Kirby and the staff of GOC enough for the work they have put in to secure the sale of our house. Communication was excellent throughout and they really did go the extra mile to ensure things were dealt with to a professional standard. We highly recommend them to anyone selling or buying their new property.
5/5
Went through the viewing process very quickly and smoothly. Darrell was lovely when we met him at the property. Kirby was excellent and very quick to respond over extended working hours. Thanks guys.
5/5
We cannot recommend GOC Estate Agents highly enough. We were met with complete professionalism and expertise from the moment we viewed, what is now, our new home. No matter what the issue was, Kirby and her team answered every query instantly. The sale of our property and the purchase of our new house were both conducted seamlessly. Kirby’s personal engagement removed the stress that goes with the process by keeping us informed at every step. Our move was brought forward two days before lockdown was announced. A fantastic service from valuation to completion. Thank you Kirby, and the entire GOC team. Mark and Amanda Robinson
5/5
Kirby and her team did a great job. Nice people who were super-helpful and quick to respond at every stage. Can't recommend them highly enough.
Thanks for taking time to review and give us a 5* rating Shaun, it really is appreciated. Great feedback for the team.
5/5
I recently rented an apartment through GOC Estate Agents and I'm extremely happy with the whole experience. The agent I dealt with was Dara McPeak and found him to be very professional. Dara was expedient in answering my calls, emails and any general enquiries I had.PositiveProfessionalism
Hi Emmanuel, thank you very much for your 5* review. It means a lot to the team. Hope you're settling in well. NL
1/5
From the start, GOC made our lives extremely difficult. When we moved into a flat we rented from them, the bed was supported by cans of paint. The roof was leaking. The cooker hood had a grease leak. And the flat had a severe mould problem. It was only when the Belfast city council got involved did GOC care to do anything at all. Then when it came to moving out, GOC orchestrated a sham to try and take our bond. Once we said we would be raising the dispute with the TDS NI - miraculously - GOC did not seek to take our bond anymore. Everything about our experience with GOC was unbelievably shocking and poor. Awful.
We are very sorry to read this. We always try our best in every situation. If we have fallen short we apologise. We have explained the circumstances around your issues and around a junior member of staff communicating with you in error, which we stood over. We thank you for your feedback and will use it to help better improve our services in the future.
5/5
I have recently moved into an apartment that I sourced through GOC Estate Agents. I was impressed by their professionalism and friendly manner. It was an extremely easy process and Jonathan Killen as well as Dara McPeake were fantastic in keeping in contact and providing me with up to date information in the lead up to the move in date. It was a seamless and excellent service. Thank you Jonathan and the team. AislingPositiveResponsiveness, Quality, Professionalism
5/5
Kirby was fantastic in helping with the sale of our house, especially when there were any problems. Always responsive, reassuring and professional and gave great advice with a cheerful demeanour. Thank you for everything- we really appreciate it!PositiveResponsiveness, Professionalism
Thank you for reviewing your recent experience with us. We're delighted to get 5 stars!
5/5
Our experience with GOC Estate Agents Ltd was exceptional. Communication was so prompt at all times throughout the process, a very high level of personal and focused attention to us as a client, it just could not have been any better.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
GOC Estate Agents's Belfast office has 311 reviews across two platforms: 306 on Google, 5 on Yell.
GOC Estate Agents Belfast is rated 4.7 out of 5 across all 311 reviews, and 4.7 out of 5 on Google from 306 reviews.
GOC Estate Agents Belfast, 147 Stranmillis Road, Belfast, BT9 5AJ.