Every review we hold for the Bedford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI contacted Waldens regarding a query with a property.…
I contacted Waldens regarding a property that I was interested in and spoke to a lovely agent called Max! After discussing my family size, Max let me know the property wasn't going to be big enough due to the size of the bedrooms. I appreciated his honesty. I also wanted some advise on renting through an estate agent and he was more than happy to answer my queries, along with listen to my predicament with professionalism and compassion.I couldn't fault the 10 minute phone call with Max and wish him all the best with his career in property.
Sally · 14 August 2023
Agent replied · 24 August 2024
Thank you Sally for your review, we also try to go the extra mile. i am glad Max could be of assistance.
★★★★★ 5/5
TrustpilotI rented a property for nearly 6 years
I rented a property owned by Waldens between December 2018- September 2024. I received great service, never waited long for repairs and both Shelley and Janine are really lovely, approachable people that helped me alot over the years. I am sad to say goodbye, but very grateful for the service along with my little home. Thanks again, Sarah
Sarah · 23 October 2024
Agent replied · 30 October 2024
Thank you Sarah. It was a pleasure working with you for so many years. We wish you well in all your future endeavours.
★★★★★ 5/5
GoogleWould like to say a huge thank you to Rob and the team, who helped with the sale and purchase of our house in December last year. In such a saturated market it was difficult deciding on who to go with, but Rob really made the difference, fully understanding our needs, fears and helping us every step of the way. We can’t praise you enough for your hard work in selling and finding our dream home.
Micah · 18 June 2022
★★★★★ 5/5
TrustpilotAll the team at Waldens are stars…
All the team at Waldens are professional, helpful and kind. I was kept informed throughout the process of marketing and sale . Nothing was too much trouble . Nick, Sharon and Rob especially always brought me back down to earth if and when needed , lets face it selling and moving can be very stressful at the best of times but this team have your back and work well together to help make the whole experience run smoother . Highly recommend, need an estate agent? then look no further .
Beverley · 4 July 2023
Agent replied · 24 August 2024
Thank you Beverley for you kind words and I will pass your review over to the Sales Team. I am very happy you received outstanding customer Service and we would like to wish you well in the future.
★★★★★ 5/5
TrustpilotI've been with Waldens for about 5/6…
I've been with Waldens for about 5/6 years now, and I could have never chosen a better agency. Anytime I need anything, they are always available to help. Any questions are answered quicker than we can expect. I highly recommend waldens !
Medusah · 24 April 2025
Agent replied · 26 May 2026
Thank you. We have loved watching you and your family grow in our property. We look forward to continuing working with you in the future.
★★★★★ 5/5
GoogleWhat an impressive company to do business with. I would highly recommend Walden’s to anyone buying or selling property in Bedfordshire. Steve and his team looked after everything for me and my Sister from start to finish, during a very difficult time for us.
Totally professional, went above and beyond, nothing too much trouble, a thoroughbred estate agent in every sense. Blew the competition out of the water in every possible way.
Use Walden’s over all of the major chains in the area - you won’t regret it.PositiveResponsiveness, Quality, Professionalism, Value
Su · 18 June 2021
★★★★★ 5/5
GoogleAmazing experience, as first time buyers, we couldn't have come across a better estate agent. Nick was very welcoming and very helpful with any queries we had. He helped us pick out our perfect first home, gave us multiple viewings whenever we wanted, and gave sound advice and updates. (walking us through the process) They were very prompt over the phone, or if they weren't available, they would call back quickly. He even helped us decide on a carpet colour.
Couldn't be happier, thank you so much Nick for all the help.
Ben and Lauren.PositiveProfessionalism
Ben · 18 June 2021
★★★★★ 5/5
GoogleI have used Waldens a few times in the past and just recently. I have found all the staff to be very professional and always keep you up-to-date with things concerning the sale of my late mother’s house.
I mainly dealt with Nick who always kept me in the loop, is professional especially as he understood how hard it is to sell under the sad circumstances of my late mother.
I also dealt with Steve, Sharon and Rob, who have been equally just as great
Thank you all, especially Steve and looking forward to dealing with yourselves when you find me a suitable 2 bedroom house for me to rent out
VickyPositiveResponsiveness, Quality, Professionalism, Value
VICKY · 18 June 2021
★★★★★ 5/5
GoogleWaldens were recommended to us to deal with the sale of our late fathers house, we live in Plymouth so we needed someone we could trust and rely on as the distance that separated us was long. Waldens did not disappoint, Nick provided a First class service And kept us informed from start to end and made a very difficult time easier to deal with. Thank you so much guys for all your help and support, all the very best - Maria
Craig · 18 June 2021
★★★★★ 5/5
GoogleHaving dealt with Walden’s for nearly 3 years now I would recommend them to anyone. At 1st they were very friendly and assisting in our move making it a very smooth process. Any issues we have are sorted out very promptly and is very reassuring to have them to go to when and if we have an issue. Craig is always our go to man, is always a pleasure to deal with, helps with everything and also makes sure we are also happy. Great team and great letting agentsPositiveResponsiveness
Kevin · 18 June 2021
★★★★★ 5/5
GoogleHighly recommend Waldens Estate Agents! Sold my property within a week of being on the market. Sharon communicated all through the sale process and was motivated to get the sale over the line.
Jamie · 26 July 2025
Agent replied · 23 August 2025
Dear Jamie, thank you so much for your review, it was a pleasure working with you and wishing you every happiness for the future. The Waldens Team
★★★★★ 5/5
GoogleGreat experience viewing a number of properties with Rob at Waldens. We never felt rushed when viewing and were able to view at our own pace. We eventually purchased our property through Waldens and had great support and assistance with all our queries, leading to an efficient and timely purchase. Great job from Rob and the Waldens team. Highly recommend!, 10/10 thank you!
Nat · 27 May 2024
Agent replied · 17 June 2024
Thanks Natalie for your kind words and taking the time to do the review. I hope you are happy in your new home.
★★★★★ 5/5
GoogleWe can almost guarantee you will never meet a better estate agent than Sharon. As buyers, we only had good experiences with Sharon from viewing on day one to the offer to completion. She made a long and stressful buying process much easier by communicating with all sides, not just the seller's side. Most importantly, Sharon and the agents we met at Waldens always treated us well, which is not something we experienced with other agents elsewhere.
Emeka · 18 June 2023
Agent replied · 17 June 2024
Thank you very much for your kind words Emeka, it was a pleasure working with you. Sharon & The Team
★★★★★ 5/5
GoogleBuying our first house and Sharon has been wonderful. Always there to help us and has made the process really enjoyable. Would 100% Waldens.
Alice · 21 October 2023
Agent replied · 17 June 2024
Thank you very much for your kind words Alice, it was a pleasure working with you. Sharon & The Team
★★★★★ 1/5
GoogleFeels and acts like an old has been estate agent, some staff not helpful, slow, and inefficient to get back to you, the manager Rob? Is the worst and would question whether he actually wants to sell houses as appears to have no motivation, or maybe he just turns up to take the money every month? The younger companies are taking over as they seem to be far more dynamic and efficient compared to this dinosaur.
Don · 18 June 2023
Agent replied · 17 June 2024
I am sorry that you feel you have not had a good experience with us, however we do not have any information about you on file, if you would like to speak further, please contact the office and we will endeavour to resolve any issues you may have. The Waldens Team
★★★★★ 5/5
TrustpilotI highly recommend letting with…
I highly recommend letting with Waldens!Since the beginning, Rhys and the team where very helpful, friendly and quick to answer all my e-mails. They were very supportive throughout the process and made sure that everything went smooth.
Regiane · 29 July 2022
Agent replied · 24 August 2024
Thank you for your kind words, we aim to give excellent customer service to tenants and Landlords alike and look forward to working with you during your tenancy.
★★★★★ 5/5
GoogleVery highly recommended estate agent for selling. Managed to find a solid buyer for our house in good time, and in a slow market. Nick especially was very helpful, with a near super-human memory for details (he remembered us from when he showed us around a different house 5 years previously!) and very quick to return calls. Darren was also helpful and knowledgable of our sale whenever Nick was unavailable. Overall, a fantastic, reliable agency, very safe hands if you're trying to sell a property, and as a bonus were also the best value we could find in our area.
Anthony · 18 June 2020
★★★★★ 5/5
TrustpilotOnly people I trust to mange my property
I have used this particular agent for many years. Over the time we've worked together they've always given me an outstanding level of care and service. Even when there have been problems they have worked tirelessly to correct them.
Laura · 5 April 2025
Agent replied · 24 August 2024
Thank you Laura for your kind words. We strive to give the best customer service that we can and I am delighted you are happy with our service. We look forward to continuing working with you in the future.
★★★★★ 5/5
TrustpilotAmazing staff and support
I had a fantastic experience with Walden's,I would like to thank Rhys and Shelly for all their help and support with my move,Would suggest to anyone to work with these guys as my experience was great.
Jack · 29 July 2022
Agent replied · 24 August 2024
Thank you for your kind words. We pride ourselves on our Customer Service. We wish you well in your new venture.
★★★★★ 5/5
TrustpilotExcellent experience
An excellent experience, they truly went above and beyond to exceed expectations. Their dedication and effort were evident every step of the way.
Bezel · 13 September 2025
Agent replied · 23 October 2025
Thank you for your kind words, we look forward to working with you during your tenancy. We hope that you will be very happy in your new home.
★★★★★ 5/5
TrustpilotNew to letting
As a newcomer to buying to let, I visited many estate/letting agents for advice. At Waldens, Shelley listened to my questions and gave me lots of ideas but more importantly told me what to avoid. I eventually purchased a house and didn’t hesitate to appoint Waldens to manage the tenancy which they have done for many years. They are always helpful, sort problems quickly and are fair to both me and my tenants.
New · 20 July 2023
Agent replied · 24 August 2024
Thank you Irene and we enjoy working with you and look forward supporting you going forward.
★★★★★ 5/5
GoogleBoth Rob & Nick were absolutely brilliant throughout the whole process.
Exchanged today and cant wait to be in the new house in 2 days time!
BenHolliday · 18 June 2023
Agent replied · 17 June 2024
Thank you very much for your kind words Ben, it was a pleasure working with you. The Waldens Team
★★★★★ 5/5
TrustpilotThe team at Waldens made applying for a…
The team at Waldens made applying for a tenancy very quick and easy. They helped me with any queries I had and provided a very warm welcome. Thank you all.
Mr · 7 July 2025
Agent replied · 23 October 2025
Thank you Adam for the lovely review. We wish you well in your new home.
★★★★★ 4/5
GoogleWaldens provided an ok service when I was selling my home in Kempston.
They marketed it well, and advertised it properly with some great photos, which I feel sold it. …
AFJ · 16 June 2025
Agent replied · 23 October 2025
Thank you very much for your kind review, we are so pleased to hear you would use our services in the future, best wishes, The Waldens Team
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