Every review we hold for the Bedford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI chose to go with Walden’s as they are a long established Estate Agents in Kempston and thank goodness I did ! From selling my house in July 25 to completion of sale in January 26, Rob and Sharon supported me every step of the way through a very complicated and stressful experience. Rob and Sharon were always available to talk to and would call me to explain every step. I cannot recommend them highly enough!!
VAL · 16 February 2026
Agent replied · 16 April 2026
Thank you for your kind review. We really do hope you are settling into your new home & wish you all the best in the future. Sharon & Rob and the rest of the team.
★★★★★ 5/5
TrustpilotBest letting agents I've ever worked with!
Absolutely fantastic team to work with. Rented with them for just over 2 years and am heartbroken to have had to leave. (Got a dog and needed to move to a place with a garden.) Shelley is an absolute sweetheart, but the whole office are friendly and helpful. They use a portal website which makes things so much easier!! Will always recommend them to anyone looking to rent!
Lauryn · 15 February 2026
Agent replied · 26 May 2026
Thank you Lauryn. We are sorry to lose such an excellent tenant who became a friend over the two years. Always here if you need another property.
★★★★★ 5/5
GoogleSharon and Rob were the absolute light and ease in what became a long, drawn-out move. They were consistently responsive, kind, and incredibly helpful at every stage. Nothing was ever too much trouble, and their calm professionalism made the whole experience so much better. I wouldn’t hesitate to recommend Waldens as the place to go if you want genuine support and outstanding services.
Sarah · 16 December 2025
Agent replied · 16 April 2026
Thank you very much for the lovely review Sarah. The Waldens Team
★★★★★ 5/5
GoogleRob and the team were fantastic. My mum's retirement bungalow was a complicated sale due to lots of red tape via the housing association and took 2 years to go through with the first sale falling through after 8 months due to the housing association not doingitsadequatecheckson whether the buyer owned another property not allowed under the agreement! But Rob stuck it out and got a new buyer and chased everyone constantly, remaining calm under pressure and was a joy to work despite the housing association delaying things further and taking a year for the next sale to go through! Thank you Waldens I don't think we'd have got the sale over the line without you all - 5 star service!
Helen · 9 April 2026
★★★★★ 5/5
TrustpilotSmooth and hassle-free tenant experience
We had a very smooth and hassle-free rental experience with Waldens Letting Services. The process was clear and efficient from start to finish. A big thank you to Thomas, who was my main point of contact, he was always professional, friendly, and quick to respond to any questions I had. Really appreciated how easy he made everything. Highly recommend!
PAULINA · 4 July 2025
Agent replied · 23 October 2025
Thank you Paulina for your lovely review. We hope you will be happy in your new home.
★★★★★ 5/5
GoogleThank you Nick of Walden solicitors, you made my first time house purchase an experience to remember. From start to finish you remained professional, honest and up front which in my experience has been a far cry from other big name agencies. Buying my first house seemed like a forgone dream as other agents just kept playing politics with the price of the house and promising to get back to me but fail.
Nick kept to his word and communicated enough to keep me grounded and confident in the process. I hope you and your team get the flowers you deserve for an amazing job. Thank you.
Dawari · 3 August 2024
Agent replied · 24 August 2024
Thank you for the 5* review & sharing your fantastic experience with Waldens Estate Agents on your 1st property purchase.
Wishing you all the very best in your new home.
Nick & the team at Waldens
★★★★★ 5/5
TrustpilotWalden Property Lettings Ltd
Walden Property Lettings Ltd were a recommendation of a friend and my experience to date has been brilliant. They have managed my property since the beginning and Shelley and Janine have been professional and timely in dealing with any matters in relation to the letting of the property including any maintenance work which needs to be undertaken. I would highly recommend them.
CH · 6 April 2025
Agent replied · 26 May 2026
Thank you for your kind words. We have enjoyed working with you and look forward to continuing to do so in the future.
★★★★★ 5/5
GoogleWe had a few estate agents over to sell our house in Kempston but no one compared to Walden's with their knowledge of the local area and clear recent sale success. They marketed and sold our home within a week and we're brilliant throughout the entire process. I'd highly recommend Sharon, Rob and the team and would use them again.
Tee · 24 April 2025
Agent replied · 12 June 2025
Dear Teela, thank you very much for your kind review, it is very much appreciated. We would like to wish you and your family every happiness for the future. The Waldens Team
★★★★★ 5/5
TrustpilotWaldens are fantastic agents!
Waldens are fantastic agents! I have been with them for a number of years as a tenant. Any issues or problems that have occured have always been dealt with rapidly and with great service. If i've needed further information or advice with my tenancy Shelley has been able to offer and answer any questions. I would highly recommend Waldens.
Toni · 15 April 2025
Agent replied · 24 August 2024
Thank you Toni for your kind words. We are happy you feel happy with our service. We look forward to continuing working with you in the future moving forward.
★★★★★ 5/5
GoogleHi, I am in the process of purchasing my property through Waldens Estate Agent. I am extremely grateful to Sharon and Nick for all their effort they have put in order for me to secure this property. I believe without Sharon, today I’d be still looking for a property. I am extremely grateful. She’s gone far and beyond just so I can secure this property. She personally notified me well before the property hit the market and booked me in as the first viewer. She knew this was the right and type of property I’ve been looking for.. I have nothing to say but full of gratitude and praise for Sharon and her colleagues. As well as being experienced in her role, she’s an amazing person too. I found both Sharon and Nick polite, honest and genuine two individuals. Enjoyed going out viewing properties with them for sure. Hopefully, once I settle in my new property I plan to invite them for tea and some biscuits. Just to show my appreciation :).
Anyways, I couldn’t thank Sharon and her team enough. I will be ever so grateful to them. Thank you Sharon.
Best and warmest regards.
Payel
Payel · 20 May 2024
Agent replied · 17 June 2024
Thank you for your kind words Payel, it really is very much appreciated, wishing you every happiness for the future, Sharon & the Waldens Team
★★★★★ 5/5
GoogleI wanted to take a moment to express my gratitude for the exceptional service I received from Waldens Team, specifically from agent Rob Goldsmith. Throughout the entire process, Rob was fantastic. From the initial house viewing to every step of the way, he was there to provide support and guidance.
What stood out to me the most was Rob's approach - he never forced me to accept anything and always took the time to listen to my needs. He was never tired of answering the same question and made the whole experience worthwhile. I truly believe that Waldens Team has the best agents, and Rob Goldsmith is a shining example of that.
Thank you for providing such a positive experience. I will definitely recommend Waldens Team and Rob Goldsmith to anyone in need of real estate services.
Teniola · 18 May 2024
Agent replied · 17 June 2024
Thank you very much for your kind words Teni, it has been a pleasure working with you and we wish you every happiness in your new home. Best wishes, Rob & the Waldens team
★★★★★ 5/5
GoogleWaldens Estate Agents have been a godsent to us! Buying a house can be such a stressful experience, but we felt so well looked after from the initial contact to completion. Sharon was wonderful, always on top of her game - in fact we wouldn't buy our beautiful house if she didn't suggest the viewing in the first place! She kept the communication going between ourselves and the vendors which resulted in an extremely smooth transaction and completion in less than 80 days. AMAZING! Thank you so much to the entire Waldens team, but especially to Sharon who, honestly, is incredible. Should we ever find ourselves buying another property we will most definitely come to you!
Monika · 18 May 2024
Agent replied · 17 June 2024
Dear Monika, thank you very much for your kind words, it was a pleasure working with you, best wishes, the Waldens Team
★★★★★ 5/5
TrustpilotThe experience I had with Walden has… Been a very professional and competent company
The experience I had with Walden has been fantastic, Shelley and the team are very professional and they get things done competently.
B · 19 March 2026
Agent replied · 26 May 2026
Thank you for your kind words, we are constantly in training to keep up with the ever changing laws and regulations and we are always happy to help.
★★★★★ 5/5
TrustpilotI’ve had a great experience with…
I’ve had a great experience with Walden. The team is friendly, professional, and always quick to respond. They made the whole letting process simple and hassle-free. I really appreciated their clear communication and attention to detail. Highly recommend Walden to anyone looking for a reliable letting agency!
Ruhi · 23 July 2025
Agent replied · 23 October 2025
Thank you Ruhi for such a lovely review, we hope you will be very happy in your new home. Kind regards, Shelley
★★★★★ 5/5
GoogleWaldens lived up to their great reputation when they handled the sale of a home for us. Very polite and attentive staff who listened, and reacted, to our comments and went out of their way to be helpful. They kept us updated at every stage and we never felt the need to chase them. Thank you all for your help and you will certainly be our first choice when we next have a home for sale. Bill & Maddie.
Bill · 16 December 2025
Agent replied · 16 April 2026
Thank you so much for your kind review & Wishing you all the very best. The Waldens Team
★★★★★ 5/5
GoogleWaldens always recognised our specific needs & didn’t send us to view properties that didn’t meet our criteria; they listened. Rob was particularly efficient at answering all out questions quickly. The whole team are really helpful. We really appreciated the feeling of care they showed us & it felt like we were part of a small family business rather than a big money making corporation. Thank you, we love our new home!
LINDA · 25 July 2024
Agent replied · 24 August 2024
Thank you very much for your kind words Linda, wishing you and Paul every happiness in your new home, best wishes, Rob & The Waldens Team
★★★★★ 5/5
TrustpilotHouse Management
Decided to use Walden's to manage the let on our property. Shelley was brilliant and took care of everything for us. Really friendly and helpful company.
Jackie · 14 January 2026
Agent replied · 26 May 2026
Thank you Jackie, we look forward to working with you on your property and tenancy.
★★★★★ 5/5
GoogleWalden's are an excellent estate agent. They talk with you, not over you, to make sure you get exactly what you want. They are also quick to respond to any query, enabling a smooth journey selling a house. I would recommend Walden's highly.
Helen · 26 July 2025
Agent replied · 23 August 2025
Dear Helen, thank you so much for your kind review, it is very much appreciated, wishing you every happiness for the future. The Waldens Team
★★★★★ 5/5
TrustpilotShelley was fantastic
Shelley was fantastic, extremely helpful and always kept me up to date.
Dan · 24 April 2026
Agent replied · 26 May 2026
Thank you Dan, it has been a pleasure finding your new home. I hope you will be very happy there.
★★★★★ 5/5
GoogleI grew up in Bedford and in the end chose Waldens because I remembered them being around for a long time and figured that said something. I met Sharon for the initial meeting and from the outset was impressed with her friendly, helpful and empathetic manner. I feel that the team went the extra mile to drop into the house for me on a couple of occasions when living over 2 hours away would have been a big inconvenience. They were always at the end of the phone when I needed them, they charged a fair commission and did a fantastic job. I would definitely recommend and would use their services again without hesitation.
Fiona · 5 November 2025
Agent replied · 12 November 2025
Hello Fiona
Thank you for such a lovely review, very much appreciated. Wishing you all the best. The Waldens Team
★★★★★ 5/5
GoogleI can't thank Rob and Sharon enough, especially Sharon...communication throughout has been completely professional. I would not hesitate in recommending Waldens to anyone wanting to sell their property. Thank you so much .
Jennifer · 17 October 2025
Agent replied · 23 October 2025
Dear Jennifer, thank you very much for your kind review, it is greatly appreciated & Wishing you every happiness for the future. The Waldens Team
★★★★★ 5/5
TrustpilotGreat, reliable EA!
Janine and her team were helpful and accomodating throughout my three year tenancy.
Anne · 26 March 2026
Agent replied · 24 August 2024
Thank you for your kind words, we are glad you had a good experience with us. We try our best at all times.
★★★★★ 5/5
GoogleIf I could give more than 5 stars, I would have. Shelley and her team have been amazing from viewing to moving in. The whole process has been the most amazing and the smoothest move I have ever made. Viewing, referencing, and moving in. I couldn't ask for anything better.
I wish other letting agents learn from Waldens. I shall surely recommend them over and over again.
THE BEST. 10000%
Ant · 18 May 2024
Agent replied · 17 June 2024
Thank you very much for your kind words Ant, best wishes from the Waldens Team
★★★★★ 5/5
GoogleWould absolutely recommend Waldens! Especially Rob, who has been incredible from start to finish when we purchased our house recently.
We registered our interest in purchasing a house initially with Rob whilst we were still saving, and he was so helpful. We were added to the mailing list and only sent appropriate listings which were within our requirements (which was not the case with other estate agents).
We were never pressured if we didn’t like a properly, everyone we dealt with at Waldens was amazingly patient and we saw several houses before we found the one we wanted to purchase.
Rob kept us fully updated throughout the whole process, providing regular updates and always getting back to me on any queries as soon as possible. Can’t thank Rob enough for his help and support, which hasn’t stopped even now we’re in the property.
Would recommend Rob and Waldens to anyone - absolute stars! Thank you!
Danielle · 21 September 2023
Agent replied · 17 June 2024
Thank you very much for your kind words Danielle, it was a pleasure working with you. Rob & The Team
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