Trusted Agent profile · Bedford

Waldens Bedford reviews

4.9

★★★★★ Excellent

349 reviews across 2 platforms

188-190 Road, Bedford, MK42 8BL

Part of Waldens Estate Agents, see every office.

Waldens's office in Bedford, at 188-190 Road, is rated 4.9 out of 5 across 349 reviews on two platforms, including 235 Google reviews rated 4.8.

Google logo

4.8 / 5

235

Reviews on Google

This office

Trustpilot logo

114

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bedford office, from every platform, shown as written. First names only.

1/5

Google

I like waldens but recent experience with sales agent ROB GOLDSMITH was not good as i want to view the property he said if i want to give them offer that is low it’s no point but i never had experience with any other estate agent , it’s sad you can’t give any offer as they want only buyers who can offer listing price or nearby, it’s not fair for people who want to view the property and give offer , we don’t mind they reject the offer but how he said like they not interested in us to view the property.It’s sad that company like these there is no equality for buyers.This type of behaviour totally violates Estate Agents Act 1979 and the Consumer Protection from Unfair Trading Regulations 2008.

John · 18 February 2024

Agent replied · 17 June 2024

Dear Mr Victor regarding your review, you can call our office to discuss this further or email us at sales@waldens.co.uk.

4/5

Trustpilot

Waldens have managed my property for 7…

Waldens have managed my property for 7 years whilst I have been living abroad. Any problems are brought to my attention immediately and dealt with promptly. Shelley Janine and Tom make a very efficient team but I must just mention that Janine (my first point of contact) always goes above and beyond her duties.

Mrs · 8 April 2025

Agent replied · 26 May 2026

Thank you for your review. We enjoy working with you and look forward to continuing to do so in the future.

5/5

Google

Very happy with the service I received selling my family home. Sharon was brilliant, always happy to help where she could, but all the team were very friendly and helpful. Would definitely recommend 100%

Kathryn · 20 December 2023

Agent replied · 17 June 2024

Thank you very much for your kind words Kathryn, it was a pleasure working with you. Sharon & The Team

5/5

Trustpilot

Great service and very good value

Shelley and the Walden's Lettings Team prepared all the paperwork required to ensure that my property is compliant with the new Renters Reform Act. They paid great attention to detail while not making the process overly beaureacratic or expensive. Would definitely recommend them.

Alison · 4 May 2026

5/5

Google

Waldens have been fantastic throughout the entire process of selling our home. Not only did Sharon manage to sell our house in 7 days, she has also been a great support throughout the past 3 months. Always super communicative and helpful. I would recommend anyone to use Waldens if you are buying / selling a home.

Lydia · 12 February 2025

Agent replied · 16 April 2026

Thank you very much for your kind review Lydia, it is very much appreciated. Wishing you and your family every happiness in your new home. Sharon & The Team

5/5

Trustpilot

Fantastic Letting Company

We have been renting a premises for over 5 years now from Waldens and they have made those 5 years a pleasure. Great communication, any issues solved immediately. They really do go the extra mile to make sure everything runs smoothly in your property. I'd recommend them highly 100%

Simon · 22 April 2025

Agent replied · 26 May 2026

Thank you Simon. We hope to continue working with you and your family in the future.

4/5

Trustpilot

I've had a fantastic experience with…

I've had a fantastic experience with Waldens Property Letting agents!! Their team is professional, responsive, and helpful. They made the process so smooth and stress-free. Highly recommend! 👍🏼⭐️⭐️⭐️⭐️⭐️"

AnamikaPallivalappil · 29 November 2025

Agent replied · 26 May 2026

Thank you Anamika, I hope you will be very happy in your new home.

5/5

Google

The Waldens team were absolutely great in handling our house purchase. They were responsive and communicated well throughout. Rob was our agent and was open and up front from the start. Overall a very professional and happy experience.

Johnathan · 18 June 2023

Agent replied · 17 June 2024

Thank you very much for your kind words Jonathan, it was a pleasure working with you. Rob & The Team

5/5

Google

Great service from Sharon, Rob and all the team at Waldens. Very happy with the speed of responses and updates from the team as the sale progressed. Knowledgable of the area and the market and were very helpful with all aspects of the sale.

Andrew · 17 June 2025

Agent replied · 23 October 2025

Dear Andrew, thank you very much for your kind review, it is very much appreciated, we would like to wish you all the very best for the future. The Waldens Team

5/5

Google

I've recently bought a house through Waldens - very professional, and knowledgeable. Buying a house was extremely stressful for us, Waldens made it a whole lot easier. Excellent communication, kept me updated regularly throughout, and always returned my calls and emails promptly. A big thank you to Waldens - would highly recommend.

Riyadh · 12 March 2025

Agent replied · 12 June 2025

Thank you very much for your kind review, wishing you and your family every happiness in your new home. The Waldens Team

5/5

Google

I recently sold a property with Waldens help. Personal thank you to Nick for his professionalism. He promised to sell within 4 weeks and he did it even earlier. He sounded very confident. I was happy as buyers didn’t have any chain to deal with and the sale should be quick. But it was an unexpected obstacle on my way. Nick knew how to manage situation. Luckily the obstacle was sorted and the deal reached the point of completion. I would definitely recommend Waldens if you need to deal with the property.PositiveResponsiveness, Quality, Professionalism, Value

Iryna · 18 June 2022

5/5

Google

Having used Waldens for a purchase back in 2019, there was no question about choosing them again, this time for a sale and purchase. Nick Webb has been personable throughout, and has felt like a friend as well as our estate agent. Me and my family are still relatively new to Bedford and really struggled with areas when viewing properties to purchase. Nick has given his honest advice and opinion, based on our individual requirements, which has helped us tremendously in securing a perfect home. In fact the whole team have been helpful, from start to finish, always being available to offer reassurance and advice. (He knows Bedford like the back of his hand it seems!). Our first purchase fell through but the team at Waldens were fantastic and kept in contact regularly with updates as well as putting us forward for suitable viewings very quickly. In Nick’s absence due to annual leave etc, Steve took over and stayed in touch with updates the whole time, again with a friendly and professional approach. Sharon has been of utmost help when I’ve called in the office with queries and has always taken the time out to explain things and reassure me. As mentioned, we have used Waldens in the past and would have no hesitation in using them again in the future. If you want to receive an honest, reliable, friendly and professional service, I would highly recommend using Waldens.

Dawn · 18 June 2022

5/5

Google

Nick and team at Waldens were great. A smooth sale from start to finish. Great commuications made the process stress free and professional. Would recommend them for sale or purchase. Well done Waldens.

Kam · 21 October 2023

Agent replied · 17 June 2024

Thank you very much for your kind words Kam, it was a pleasure working with you. Nick & The Team

5/5

Google

We have just moved and we cannot fault the friendly, professional service of Waldens Estate Agency staff. The clients that were brought round were serious buyers and therefore, we did not have any time wasters viewing the property. When our …

Terri · 16 July 2025

Agent replied · 23 October 2025

Dear Terri, thank you for your kind words, it is lovely to hear that you recommend our services, we would like to wish you all the very best. The Waldens Team

5/5

Google

The sale was completed in a smooth and timely manner. Any queries we had were dealt with promptly by Rob and Sharon.

Derek · 16 January 2026

Agent replied · 16 April 2026

Thank you so much for your kind review, it is greatly appreciated. Wishing you all the very best for the future. The Waldens Team

5/5

Trustpilot

Great service - recommended!

Walden's have been looking after our property for about 5 years now. Shelley and the team are always quick to respond to issues and went above and beyond in dealing with some tricky tenants.Their network of tradespeople ensures that jobs get fixed in a timely and cost-effective manner.Recommended.

Michael · 31 May 2022

Agent replied · 24 August 2024

Thank you Michael for your kind words and look forward to working with you again on your property.

5/5

Google

Waldens have been excellent throughout the whole process of buying our house. Rob Goldsmith was lovely, honest, reliable, always available for whatever we needed and offered support where ever he could. Nothing was ever an issue and he kept excellent contact between both us and sellers! Waldens are extremely professional, and thanks to Rob we are now the owners of our new family home and are so pleased! We would recommend Waldens for a smooth buying and selling process.

Heather · 18 June 2022

5/5

Trustpilot

Great Letting Agency

Have been using Waldens for past 9 years and have found them to be absolutely great. Any problems reported by the tenant are forwarded to me and in the main Waldens are contacted to remedy. You will have difficulty in finding better agents, Shelley, Janine and Tom are great.

Mr · 4 April 2025

Agent replied · 22 September 2026

Thank you Roger. It has been great working with you over the years and we look forward to continuing working for you in the future.

5/5

Trustpilot

Great lettings company!

I have been letting a property with Waldens for a number of years now. They are very friendly professional team.Everything is looked after with little fuss and Shelley has a direct friendly approach.Wouldn't use anyone else!

Danny · 5 July 2023

Agent replied · 24 August 2024

Thank you Danny, it has been a pleasure working with you over the years and I hope to keep up our high standards going forward.

5/5

Trustpilot

Waldens made the process of renting out…

Waldens made the process of renting out my property as a new landlord very easy, they explained all the details I needed to be aware of and ensured it was rented out quickly! Since the tenant has been in they have dealt with any issues quickly and efficiently.

Katie · 13 April 2025

Agent replied · 26 May 2026

Thank you Katie. We strive to give the best customer service that we possible can. Thank you for your kind comments. We look forward to continuing working with you in the future.

5/5

Trustpilot

Very 'Pleased'!!

WALDENS PROPERTY SALES !!I have recently purchased a property through Waldens, and, Sharon Marshall, was, very, 'through', and 'professional' throughout the above process: she, even, helped me choose my carpet for the above!! I think Waldens has that 'element' of the more 'traditional' Estate Agent, in that, I think their Customer service is the 'equal' of their 'desire' to sell their Properties, rather, than this more 'high volumed' approach, that MANY 'Newer' Estate Agents seem to 'favour' now!! Surely, it can't, just, ALL be about selling 'stats'??

Peter · 2 October 2023

Agent replied · 24 August 2024

Thank you Peter for you kind words, we aim to give the best experience to all our clients in a professional friendly manner. Thank you for using our experts at Waldens Estates Agents Ltd. We appreciate your feedback. We hope you will be happy in your new home.

5/5

Trustpilot

I contacted Waldens regarding a query with a property.…

I contacted Waldens regarding a property that I was interested in and spoke to a lovely agent called Max! After discussing my family size, Max let me know the property wasn't going to be big enough due to the size of the bedrooms. I appreciated his honesty. I also wanted some advise on renting through an estate agent and he was more than happy to answer my queries, along with listen to my predicament with professionalism and compassion.I couldn't fault the 10 minute phone call with Max and wish him all the best with his career in property.

Sally · 14 August 2023

Agent replied · 24 August 2024

Thank you Sally for your review, we also try to go the extra mile. i am glad Max could be of assistance.

5/5

Trustpilot

I rented a property for nearly 6 years

I rented a property owned by Waldens between December 2018- September 2024. I received great service, never waited long for repairs and both Shelley and Janine are really lovely, approachable people that helped me alot over the years. I am sad to say goodbye, but very grateful for the service along with my little home. Thanks again, Sarah

Sarah · 23 October 2024

Agent replied · 30 October 2024

Thank you Sarah. It was a pleasure working with you for so many years. We wish you well in all your future endeavours.

5/5

Google

Would like to say a huge thank you to Rob and the team, who helped with the sale and purchase of our house in December last year. In such a saturated market it was difficult deciding on who to go with, but Rob really made the difference, fully understanding our needs, fears and helping us every step of the way. We can’t praise you enough for your hard work in selling and finding our dream home.

Micah · 18 June 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Waldens's Google reviewsLeave Waldens a review
The Trusted Agent

Is this your office? Claim your page.