Mulberry Homes Bedford reviews

★★★★★ 5/5

Trustpilot

Great experience

Great experience going through this process. George and Rabia helped in anyway they could. Would recommend Mulberry to others.

Callum · 1 May 2026

★★★★★ 5/5

Trustpilot

So pleased with our new home

Francesca was always happy to take our calls and represented the company in a friendly manner at all times. We have only just moved in and are very pleased - and the little touches on moving in day were really appreciated. The process of reserving and selecting our choices were easy.

Samantha · 22 December 2024

★★★★★ 5/5

Trustpilot

Amazing customer service and quality newbuild

We have recently moved in to our new Mulberry home in Braintree and could not be happier! From the moment we walked into the marketing suite in January, we have received nothing but excellent customer service. Caroline especially has been outstanding and we could not have asked to be made feel more welcome! No ask is too big or question is too small for her, she replies promptly to all our queries and is extremely knowledgeable about the site and the homes. We have been impressed with the quality of the build compared to other new builds we have seen and have been more than satisfied with the care we have received after moving in. Overall, it's been a wonderful experience buying our first home with Mulberry so thank you very much!

Mrs · 22 May 2024

★★★★★ 5/5

Trustpilot

Fantastic moving experience

I couldn’t be happier with my move into a Mulberry home in Middleton Cheney. From the very beginning, the whole experience has been exceptional, and all members of the team at Middleton have been incredible.

N · 11 December 2025

★★★★★ 5/5

Trustpilot

Most amazing New build developer and customer service!

We recently bought a house from Mulberry homes Houlton and it’s one of the best decisions we’ve ever made. We didn’t expect such outstanding quality based on other developments in the area but we were blown away by the build quality and excellent customer service. Faye and Karen from the Houlton marketing suite have especially made the process very smooth and as stress free as possible. We’ve been through a house purchase in the past but we didn’t get half as much support and care as we did from Faye and Karen. We’ve been in our new home for nearly a month and we still can’t get over how amazing our house is and how much thought was put into it. The ladies at the marketing suite are so thoughtful and they have truly made the experience a lovely and unforgettable one. I would definitely recommend mulberry homes in Houlton to anyone looking for great quality new build homes and excellent customer service. I would do it all over again if I had to. Thanks again to the site and marketing team at Houlton. We are super grateful for all your efforts and hard work.

Anna · 15 May 2024

★★★★★ 5/5

Trustpilot

Great experience

Buying my first new build home with Mulberry Homes has been a genuinely positive experience from start to finish.

Tom · 16 April 2026

★★★★★ 5/5

Trustpilot

Faye was amazing throughout the whole…

Faye was amazing throughout the whole transition always keeping us informed and up to date with any progress through the purchase. Even after the purchase we found her very supportive and helpful. Faye very friendly and we happily call her our friend

Lisa · 8 September 2023

★★★★★ 5/5

Trustpilot

I would like to start how lovley my…

I would like to start how lovley my home is and the journey into my home, it has been finished to a very high standard and we are so pleased for our forever home.

Onkar · 2 December 2025

★★★★★ 4/5

Trustpilot

Quick response

After a slow start with my snag list, I can’t thank Steve Kelly and Richard King enough for their swift response to all my house needs. Only one thing remains on the snag list which is pretty good going!

Clare · 1 November 2023

★★★★★ 5/5

Trustpilot

Very clear and patient explanation of…

Very clear and patient explanation of house purchasing process and options available by sales person Helen.

Philip · 25 April 2026

★★★★★ 5/5

Trustpilot

Brilliant at braintree

Trustpilot reviewsReview of Mulberry EnglandMrs Alston7 reviewsGBRated 5 out of 5 stars2 days agoMulberry team Braintree We recently had the pleasure of working with the Manager and assistant site manager, Matt and Ashley, at the Braintree development in the process of moving into our new build home, and I must say, their performance was exceptional. From the moment we met, they displayed a remarkable level of attentiveness, ensuring that all our concerns and queries were promptly addressed. Their helpfulness was truly commendable, as they went above and beyond to assist us with any issues that arose during the move-in process.Moreover, their thoroughness was evident in their attention to detail. They meticulously inspected every aspect of the property to ensure that everything was in order before we settled in. Their commitment to ensuring our satisfaction was truly reassuring and greatly appreciated.Additionally, we cannot overstate how friendly and approachable they were throughout our interactions. They consistently maintained a positive attitude and made us feel welcome in our new home. Their friendly approach helped alleviate any stress associated with the moving process, making the experience much more enjoyable.Overall, I would highly recommend both Matt and Ashley for their exceptional performance. Their attentiveness, helpfulness, thoroughness, and friendly demeanor made the transition into our new build home a seamless and pleasant experience. They are a true asset to the Mulberry team, and we are most grateful for their outstanding service Date of experience: 16 March 2024EditTrustpilot reviewsChoose countryUnited KingdomAboutAbout usJobsContactBlogHow Trustpilot worksPressInvestor RelationsDownload the Trustpilot iOS appCommunityTrust in reviewsHelp CenterLog inSign upChrome AppBusinessesTrustpilot BusinessProductsPlans & PricingBusiness LoginBlog for BusinessFollow us onLegalPrivacy PolicyTerms & ConditionsGuidelines for ReviewersSystem statusModern Slavery Statement© 2024 Trustpilot A/S. All rights reserved.

Mrs · 18 March 2024

★★★★★ 5/5

Trustpilot

A fantastic experience with Mulberry Homes

We started our journey with Mulberry Homes at Houlton in May 2025, and the experience has been nothing short of exceptional. From the beginning, Karen and Faye have been brilliant, supportive, approachable, and always going the extra mile to make the process smooth.

Florence · 20 August 2025

★★★★★ 5/5

Trustpilot

Kingsbury Park - New Home!

We have just bought a new home with Mulberry at Kingsbury Park, Lutterworth. Leisa, the sales manager, was lovely and really helpful through the entire process. Richard, the site manager, and Steve / George, the assistant site managers, have been great since moving in. Only a couple of small snags to fix, which they were on immediately. Really pleased with our home and the experience Mulberry have provided us. We would recommend them if you’re looking for a new build either Houlton or the last few houses at Kingsbury Park! George and Kloe

George · 26 February 2024

★★★★★ 5/5

Trustpilot

Highly Recommend!

Great experience all round with the team at Manor Heath when buying our house this year. Faye was amazing throughout the purchase phase and the aftercare team in Greg and Steve resolved our snagging list swiftly and professionally.

Dan · 13 October 2023

★★★★★ 5/5

Trustpilot

Mulberry Homes Houlton

After 40 years we have decided to move, Karen & Faye have taken the stress out of finding our dream home. From walking into the Sales office to reserving our new home they have been supportive, helpful and have embraced our excitement 🥰. The detail and quality that goes into the build is apparent and we would recommend anyone considering a move to check out a Mulberry home. if your lucky enough to meet Karen, she makes a cracking cup of tea 😀

Linda · 24 February 2024

★★★★★ 5/5

Trustpilot

I would just like to say what a…

I would just like to say what a wonderful site at Mulberry Homes. Site always kept very clean and tidy.

Keith · 13 March 2026

★★★★★ 1/5

Trustpilot

Dissatisfied, Disappointed and Distressed

Awful company. Moved in to our house just over two years ago and hired a professional snagging company who identified over 200 faults, quite a few of which were major. Faults included multiple walls out of alignment, incorrect items fitted against what was requested, nails sticking out and a nail straight through a water pipe that caused flooding and structural damage to our ceiling. Two years later and still not all snags have been resolved. We've given up. The problem is Mulberry sub-contract out the building work to tradesman that don't care. For example our kitchen cupboards can't be straight because our kitchen walls are not straight. The estate has a sign that states "no construction vehicles" but this is currently being ignored leaving increasing amounts of mud on the roads of occupied houses on a daily basis. If you complain they promise to send a street sweeper round but the sweeper vehicle just dilutes the dirt with the smallest amount of water I've ever seen, leaving muddy puddles in the place of piles of dirt. We were promised a dream home but the sales team and honestly it's been nothing but stress, upset and disappointment. Talking to other residents there are numerous talk of leaks, flooded gardens with inadequate drainage and shambolic painting. I honestly don't understand anyone being satisfied with a Mulberry home, I think satisfied customers must have either got very lucky, be bogus reviews or are not looking closely at their property. Try to remember please this would likely be one of the most costly purchases you ever make. Ask yourself would you accept a brand new car with so many faults? I notice many of the genuine reviews are hidden by positive reviews for fun days and events. It's a real pity Mulberry don't put any money into quality control and ensuring a home is acceptable in the first instance. I look forward to reading Mulberry homes copy-pasted auto response which will no doubt either accuse me of not being a resident (Kingsbury Park, Lutterworth) or that they will look into my comments. You've had more than enough time to resolve issues but have chosen a path of evade, ignore and delay, hence my honest review.

Ryan · 15 February 2024

★★★★★ 5/5

Trustpilot

Kingsbury Park, Lutterworth

We have recently moved into the Kingsbury Park development in Lutterworth. From the beginning we have been extremely impressed with the service and attention to detail provided by Mulberry. Leisa in the sales office was particularly helpful and responsive to our queries, questions and requests, we really appreciated her dedication throughout the process. We were impressed with the welcome and attention to detail on moving day and were made to feel very special. Since moving in, Site Manager Steve Kelly, has been extremely helpful and always available to help with any issues and deal with the snags. Throughout the process to date we have been impressed with the level of service and communication. Definitely recommend Mulberry.

Sonia · 15 February 2024

★★★★★ 5/5

Trustpilot

Amazing, Amazing, Amazing

Honestly this has been the most pleasant developer we have worked with so far. We had Faye and Karen helping us all through the process from reservation to completion was a smooth and exceptional experience. Even the home we bought was made with love, care for the customer and to the highest standards. I would 100 percent recommend mulberry to everyone that cares to hear. They are 10/10 in customer service and duty of care.

Emmanuel · 27 April 2024

★★★★★ 5/5

Trustpilot

Mulberry Houlton - Thank you

I’ve recently reserved a property at Mulberry Homes Houlton. I have to say Donna must have been fed up seeing my face constantly and answering all my questions, but she always does it with a smile on her face and is very helpful. She was a big part of the reason I chose Mulberry.You get the chance to personalise your home with Mulberry at Houlton which has been fantastic, what an idea. I did spend a lot of time with Faye going through it all bless her, very patient and accommodating. Then today going through the checklist, Donna again was very informative and answered all my questions, she is a gem. Thank you. I’m hoping the next few months go as smoothly so I can look forward to moving into my new Mulberry Home.

Sharon · 7 January 2024

★★★★★ 5/5

Trustpilot

Amazing Customer Service

We bought our first home at Kingsbury Park, Lutterworth and the customer service from start to finish was exceptional. Leisa in the sales office was very knowledgeable and was always available whenever we had questions or wanted to go to site last minute to see the house. We’ve not long moved in and can’t fault the build quality. Yes there are a few snags, but Steve Kelly and Richard King have been on hand to ensure they are amended within 24 hours of us reporting them. A great experience throughout!

Luke · 14 December 2023

★★★★★ 5/5

Trustpilot

Thank you Mulberry Homes!

We moved into our house at Manor Grange nearly a year ago. We were helped significantly by Faye during the buying process - she kept in constant touch and did everything she could to keep our chain moving. I'm not sure we would be living here today if it wasn't for her! Greg has also been brilliant at promptly resolving any snagging issues once we had moved in. The team hosted a Christmas event yesterday with mulled wine, mince pies and Santa. It was a lovely gesture and provided an opportunity for us to chat with neighbours who we hadn't met before. Thank you Mulberry Homes!

Sabrina · 11 December 2023

★★★★★ 5/5

Trustpilot

Mulberry wreath making

I am hoping to buy a new Mulberry house but need to sell our own! Whilst waiting, Helen at the site office has been really kind and has made us feel like she’s rooting for us, which is great! In the meantime Mulberry invited me to a wreath making event which I thoroughly enjoyed. They’d laid on food and drinks, and provided the florist to show us how it’s done, and all the items we would need to create our own Christmas wreaths. It was a lot of fun and so nice to meet other potential home buyers.

Customer · 7 December 2023

★★★★★ 5/5

Trustpilot

I had to leave this review for my…

I had to leave this review for my parents as they are not technology savvy.

Kaydon · 19 March 2026