Trusted Agent profile · Bedford, Bedfordshire

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Lenwell Property Services Bedford reviews

3.9

★★★★★ Good

100 reviews across 3 platforms

103 High Street, Bedford, Bedfordshire, MK40 1NE

Part of Lenwell Property Services, see every office.

Lenwell Property Services's office in Bedford, Bedfordshire, at 103 High Street, is rated 3.9 out of 5 across 100 reviews on three platforms, including 78 Google reviews rated 3.9.

Google logo

3.9 / 5

78

Reviews on Google

This office

Facebook logo

1.5 / 5

8

Reviews on Facebook

Business-wide

View Agents logo

4.9 / 5

14

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Lenwell Property Services Bedford

Since 1990 Lenwell have been delivering the highest standard of residential letting and management services for landlords throughout Bedfordshire and Northamptonshire. With Offices in Bedford, Dunstable, Milton Keynes, Northampton & Luton, Lenwell manage over 2800 properties and employ 35 full time staff. We are full members of ARLA (Association of Residential Letting Agents), have achieved the quality standard ISO9000 with the British Standards Institute and ensure all staff work towards and achieve the ARLA 2000 qualification.

Reviews

Every review we hold for the Bedford office, from every platform, shown as written. First names only.

1/5

Google

Completely untrustworthy. Really bad experience.

A · 16 April 2018

Agent replied

Thank you for your feedback. We are sorry to hear that this was your experience, and it is disappointing that you have not had the standard of customer service from Lenwell that we pride ourselves on. Please could I ask you to email me directly at robw@lenwell.com with more information and I will ensure that this is investigated asap. Kind regards Lenwell

4/5

View Agents
Landlord

Finds good tenants who pay top rents.

Ruth finds me good tenants and handles all enquiries professionally. She arranged workmen to do any necessary work at a high standard. Once I let them know how I wanted the Statements produced they complied with my request.

Roy · 4 February 2016

1/5

Facebook

DISGUSTING MANNER IN WHICH MY CALL WAS HANDLED BY THE BEDFORD OFFICE TODAY- should be ashamed of yourselves if you think it’s acceptable to speak to people in such a way.

Hollie · 26 September 2018

1/5

Facebook

The worst agenty aver !!! When you have a problem they don t do nothing !! Never..shame

Oana · 20 November 2019

5/5

Google

Thank you Lenwell Bedford, you have been extremely helpful and I cannot fault the service received.

Emma · 22 May 2019

4/5

Google

Great service and friendly although didn't feel welcomed by one employee

Al · 28 July 2019

1/5

Facebook

Be professional, refund deposit amount on time.

Anant · 26 September 2019

1/5

Google

lenwell company does not return deposits

Mateusz · 28 July 2019

1/5

Facebook

Poor communication and service

Caroline · 28 May 2019

5/5

Facebook

Lovely people, great company!

Michele · 13 December 2018

1/5

Google

Rating only, no written review.

Cosimo · 4 August 2020

Agent replied

Hi Cosimo what is the reason for this very low score :-(. Was it an accident

3/5

Google

Rating only, no written review.

Adam · 8 June 2020

Agent replied

Thank you for your review Adam, moving home can be a tough time. I am glad we helped to make it easier for you.

4/5

Google

Very good Agent

Faisal · 29 May 2020

Agent replied

Thank you for the 4 star review Faisal. What could we do to make it 5 :-)

5/5

Google

Rating only, no written review.

Mahmoud · 10 February 2020

Agent replied

Thank you Mahmoud. Have a great day :-)

4/5

Google

Rating only, no written review.

Monique · 12 October 2019

Agent replied

Thank you for taking the time to give us a review :-)

5/5

Google

Rating only, no written review.

Nui · 23 September 2019

Agent replied

Thank you for your five-star review. We really appreciate it.

4/5

Google

Rating only, no written review.

Monique · 16 September 2019

Agent replied

Thank you for taking the time to give us a review :-)

4/5

Google

Rating only, no written review.

Abhishek · 31 August 2019

Agent replied

Thanks for the review Abhishek

4/5

Google

Rating only, no written review.

Tomasz · 28 July 2019

Agent replied

Dear Tomasz Thank you for giving Lenwell a 5* rating, it is greatly appreciated.

5/5

Google

Rating only, no written review.

Adrian · 28 July 2019

Agent replied

Excellent, thank you :-)

5/5

Google

Rating only, no written review.

Milena · 28 July 2019

Agent replied

Thank you for your five star review. It's much appreciated. Kind regards Rob Wellstead

5/5

Google

Rating only, no written review.

Asmat · 28 July 2019

Agent replied

Dear Asmat Thank you for giving Lenwell Bedford office a 5* rating, it is greatly appreciated.

4/5

Google

Rating only, no written review.

Jade · 28 July 2019

Agent replied

Dear Jade Thank you for taking the time to rate us. It means a lot. Kind regards

4/5

Google

Rating only, no written review.

Maria · 28 July 2019

Agent replied

Thank you Maria for your 4* rating. It's very much appreciated.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Lenwell Property Services's Google reviewsLeave Lenwell Property Services a review

Questions about Lenwell Property Services Bedford

What do landlords say about Lenwell Property Services Bedford?

6 reviews from landlords, rated 4.8 out of 5 on average. For example, Jonathan wrote: "I would like to thank the Lenwell team for their excellent service and the professional manner in which they deal with my property. The whole team are extremely ..."

What do tenants say about Lenwell Property Services Bedford?

8 reviews from tenants, rated 4.9 out of 5 on average. For example, Gary wrote: "I'd just like to say how amazing these two were. When it came to a massive hurdle Ruth must have worked in overdrive to sort is out and that she did ..."

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