8 reviews from tenants, from every platform, shown as written. First names only.
★★★★★ 5/5
View Agents TenantRuth Carter and Hannah Frost
I'd just like to say how amazing these two were. When it came to a massive hurdle Ruth must have worked in overdrive to sort is out and that she did, outstanding and we are very grateful. Polite, professional and efficient. Couldn't have asked for more.
I also mention Hannah as when Ruth wasn't available (no doubt doing an equally great job for someone else) Hannah was always there to answer any queries and also made it to our viewing on late notice.
All in all fantastic job by the ladies and we couldn't have asked for more. GOOD WORK!
Gary · 16 November 2015
Agent replied · 25 November 2015
Wow!!
I'm delighted Ruth and Hannah were able to assist and I'm really pleased you have been happy with the service provided. Everyone at LENWELL continue to try and deliver the best service we can and your review recognises this effort. Thanks for taking time to feedback!
Kind regards,
Rob Wellstead
Managing Director
★★★★★ 5/5
View Agents TenantI've been with Lenwell as a tenant now for 4 years (I think!). I have found them to be professional and caring at all times. Coming from a Property Management background myself, I know what a challenging environment it can be to work in so a really big thank you from me to all at Lenwell, especially Kate who never fails to reply to emails and offer help. If I had a property to rent out in the area I would choose Lenwell.
Julie · 26 January 2017
★★★★★ 5/5
View Agents TenantFirst time Rental Dream!
I recently have moved back to Bedford and after many years of owning my own house needed to rent a property.. After speaking with several rental companies I was shown unsuitable properties and left confused at the entire process and feeling that I would have to settle for somewhere that I was not going to feel happy in.
However, once I called Lenwell all of this changed. Hannah, Kate and Ruth were simply brilliant. They explained the process, listened to my requirements and then came up with the perfect property for me, in the right location and right price.
As a first time Tenant I had a lot of questions and needed a lot of guidance and re-assurance through the process. Every time I called or emailled things were dealt with conscientiously and efficiently.
Once the arrangement was concluded the hand over was dealt with very well and follow up calls to make sure I was settled really made me feel valued as a Tenant and that I could approach them with any issues.
I am so lucky to have rented my property through Lenwell and cannot recommend them highly enough. Professional and fun to deal with - if you have a property to lease or are looking to rent - do yourself a huge favour and let these fabulous ladies take the stain away from you!
Matthew · 20 December 2016
★★★★★ 5/5
View Agents Tenantfantastic service from people who care
I came in looking for a property to rent and straight away Kate and the team were helpful and friendly. They found me a place really quickly, knew exactly what I'd like and they moved heaven and earth to make sure I could move in that weekend! Really happy with the service - thanks especially to Kate and Hannah.
Philippa · 8 June 2016
★★★★★ 5/5
View Agents TenantProfessional friendly staff make moving home easy.
Had to move home in quite short order recently after a split from my wife. The staff i dealt with at the agency were very polite, courteous, professional and most importantly during this time, patient.
they were able to hook me up very quickly with a beautiful one bedroom flat for a very reasonable price.
a fast, friendly and easy experience all round and ,should i have to move again in the near future, i will be knocking on their door once again.
Philip · 20 April 2016
★★★★★ 4/5
View Agents TenantLENWELL BEDFORD
I have been very impressed with the positive approach from the entire team in Bedford. They have all been very quick to respond to my queries and in making the opportunity to move in quickly very easy
David · 23 March 2016
Agent replied · 13 April 2016
Thank you David for your kind words, we're delighted your move went so well.
Kind regards,
Rob Wellstead
Managing Director
★★★★★ 5/5
View Agents TenantRating only, no written review.
Jonathan · 8 October 2016
★★★★★ 5/5
View Agents TenantHelpful, precise, available!
Rating only, no written review.
SF · 11 November 2015
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.