Trusted Agent profile · Bedford

Lane & Holmes Bedford reviews

★★★★★ Excellent

195 reviews across 2 platforms

66-68 St Loyes Street, Bedford, MK40 1EZ

Lane & Holmes's office in Bedford, at 66-68 St Loyes Street, is rated 4.9 out of 5 across 195 reviews on two platforms, including 194 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

194

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Lane & Holmes, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bedford office, from every platform, shown as written. First names only.

5/5

Google

When we first got the house valued we decided to wait and at no time did Nik or Lane and Holmes pester us. A few months later we got in touch with Nik to his surprise. Within a couple of days he had a viewer. Through out this time he kept us updated. We were impressed that we had sold our house even before we had put it on the market. During all this time Nik and other members of staff at Lane and Holmes have been approachable and if we had any queries would always chase up and get back with answers. We would recommend Lane and Holmes to sell your home and if we were to do it again, we wouldn't think twice to go back. Thank you.

Pina · 2 December 2023

Agent replied · 1 January 2024

Thank you for your glowing review Pina. We are so pleased everything worked out so well for you.

5/5

Google

We have just bought our new home through Lane and Holmes. Ross and the team were fantastic throughout the process and made sure everything kept moving forwards. When things stalled they were on top of it all, regularly chasing up to make sure that things stayed on track and their efforts were invaluable. I would highly recommend them!

Janet · 6 July 2020

Agent replied · 6 July 2023

Thank you Janet, I shall pass on your compliments to the team. Best wishes, Nick

5/5

Google

Lane and Holmes have been incredible with our house sale. From the moment Andy and Nik stepped into the door to take the property on the market and give a valuation, through to viewings hosted by the team, and then the sales progression of Cathy, we have been extremely impressed with the service. We went on the market mid June and completed at the beginning of October. Considering it "appears" to be a difficult market at the moment, this didn't stop the team achieving a great price for our home and quick turn around time with moving. Thanks so much again!! We would 100% recommend Lane and Holmes.

Natalie · 15 October 2023

Agent replied · 29 October 2023

Thanks Natalie. A lovely review.

5/5

Google

Just brilliant. I can't fault any element of the service we received from Lane & Holmes - Ross and Cathy made the whole process stress-free and we would always go back to them. They're friendly, not pushy, professional and just really, really good at what they do. Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Katie · 27 August 2021

Agent replied · 6 July 2023

Hi Katie, many thanks for your 5-star review. We really appreciate the feedback.

5/5

Google

Couldn’t recommend these guys more highly. They’re really empathetic, they don’t push, they juggle difficult chains with ease and always smoothed over any difficulties with a smile.

Helly · 14 November 2025

Agent replied · 14 April 2026

Thank you Helly and thank you for putting your trust in us.

5/5

Google

I chose Lane & Holmes to sell my house as they seemed to be the estate agents of choice for my estate. I was not disappointed. Nik K has been brilliant. The very first people he sent to see it ended up buying it! He and the rest of the team have always kept me appraised of developments and have acted as intermediaries where necessary. All in all, I am extremely satisfied with the way they have dealt with everything.

Mike · 3 September 2023

Agent replied · 1 October 2023

Thanks Mike, it was a pleasure to act for you.

5/5

Google

Would recommend Lane & Holmes to everyone. Ross has been an absolute dream to work with and kept us up to date and on track at every stage of the process. We wouldn't hesitate to use them again.

Jennie · 6 February 2023

Agent replied · 6 July 2023

Thank you Jennie. It's the depth of experience that we have that makes the difference. It's been a pleasure to act for you!

5/5

Google

Land Holmes was exceptional whilst I was selling my flat. The communication from them was excellent, a particular thanks to Cathy who was always offering help and was a great liaison. I would certainly recommend this business who their professional and responsive nature

Kate · 6 July 2022

Agent replied · 6 July 2023

Thank your for your endorsment Kate, very much appreciated. Cathy's sale's progression skills are a key part of the overall service that we provide in getting every sale over the line. Good luck and thank you for placing your trust in us.

5/5

Google

Nik Kershaw was amazing from start to finish. He was always very responsive and quick to help, he made our process a lot smoother. Also a big thank you to Kathy who was also very helpful during the transaction. Thank you!!

Katherine · 6 July 2022

Agent replied · 6 July 2023

Thanks Katherine, I shall make sure that the team get your message and I'm delighted that you were so pleased with the service that we provided.

5/5

Google

Great estate agents! Our chain was very rocky at times, Lane & Holmes did so much chasing and went above and beyond when solicitors were being very difficult! Wouldn’t hesitate to recommend, all of the team are very friendly and professional ⭐️

Kelly · 14 April 2025

Agent replied · 26 August 2024

Thank you Kelly. Lovely review.

5/5

Google

Lane & Holmes provided an excellent service with regards to our recent house purchase. Nick Kershaw has been a delight to work with. Great communication and helpful service from the initial viewing to exchange. Would highly recommend

Sara · 9 September 2022

Agent replied · 6 July 2023

Thank you Sarah and good luck in your new home!

5/5

Google

I have just completed a house sale with Lane and Holmes. I would like to recommend them. They were excellent from start to finish. I liked their advice, and they kept me fully informed all the way through. Thank you.

Michael · 14 April 2025

Agent replied · 26 August 2024

Thank you Michael and thank you for the business.

5/5

Google

We had an excellent service in a difficult market. Very professional and supportive. Ross kept the momentum of the sale and helped to keep us sain throughout. Lane and Holmes did a great job for us and we have no hesitation in recommending them to sell your house .

Kerry · 6 July 2020

Agent replied · 6 July 2023

Thank you for your kind comments Kerry and we are delighted that you were pleased with our service. Best wishes. All at L&H

5/5

Google

Really helpful, we had a few difficulties but lane & Holmes did everything possible to make it happen which it did. Great company.

Ryan · 14 October 2025

Agent replied · 14 April 2026

Thank you Ryan.

5/5

Google

I can thoroughly recommend Ross and the team…..excellent communication and support from the start of the process right through to completion. I last used Lane & Holmes in 1997 and they continue to be a very professional organisation.

Karen · 6 July 2022

Agent replied · 6 July 2023

Thank you Karen. We do our best to continue to maintain the high standards that our regular clients expect. Thank you for placing your trust in us again.

5/5

Google

This is the third time I have used this estate agency and each time they have been fantastic! They work really hard to ensure everything goes smoothly, and step in swiftly to resolve issues, if they crop up, to keep us on track. Many thanks to Cathy and Ross in particular

Mandy · 7 July 2019

Agent replied · 6 July 2023

Thanks Mandy

5/5

Google

Have been working alongside Nik Kershaw in a number of transactions and as a Conveyancer could not ask for more assistance and progression to ensure the transactions run and complete as smoothly as possible, absolutely great to work with.

Sophie · 14 April 2025

Agent replied · 28 April 2024

Thank you Sophie. Having good relationships with the conveyancer in the process is essential to successful swift outcomes!

5/5

Google

Excellent service from the team at Lane and Homes. Would recommend. Kept me up to date with the progress of the sale. Would like to especially thank Cathy for being amazing throughout the whole process.

Michael · 6 July 2022

Agent replied · 6 July 2023

Thank you Michael for your kind words. I shall ensure that Cathy knows that you appreciated her efforts. Very best wishes from all at L&H.

5/5

Google

Brilliant service and great support. I would like to thank the staff, but especially Cathy and Lucy in getting through a protracted sale, but we got there! Thank you so much for your help and persistence. ColinPositiveResponsiveness, Professionalism

Colin · 13 January 2022

Agent replied · 6 July 2023

Hi Colin, thank you so much for providing us with a review on here and also on Facebook. We're so pleased you enjoyed the brilliant service from Cathy & Lucy.

5/5

Google

Nik Kershaw went above and beyond to give us an easy process. I will always use Lane and Holmes. They have been excellent. Thank you so much.

Emma · 7 April 2023

Agent replied · 6 July 2023

Thanks Emma, we shall be sure to let him and the rest of the team know!

5/5

Google

Nik Kershaw showed us around the property which we decided to purchase. Although it has taken a long time to get through all of the small details, the occasional false start and bearing in mind they are working on behalf of the vendors and not me - Nik, Ross & Cathy have each gone above and beyond ensuring that we, as buyers, were kept in the loop with various pieces of information and regular progress reports. I sensed a collective sigh of relief in their office when we finally exchanged contracts earlier today. Thank you!!

Dave · 9 October 2022

Agent replied · 6 July 2023

Thanks Dave. They work well as a team! We wish you every happiness in your new home.

5/5

Google

Lane and Holmes sold my house for me this year. It was a challenging time with buyers panic buying, and after a couple of false starts, they matched my property with a buyer who was really committed to the purchase and who could actually afford it. Their sales brochure was superb, they pitched the price absolutely spot-on and they accompanied all viewings (and there were a lot!) and kept me informed of progress at all times. My property was in the Prime Minister's area and Lane and Holmes have a wealth of local knowledge which is crucial (online agents can't beat this). They were able to answer all kinds of weird and wonderful questions from prospective buyers. The best thing about them, is that they all work as a team, each member familiarized themselves with me and my property and knew me on first name terms. I will definitely be recommending them to anyone who is considering buying or selling.

Peggy · 9 September 2022

Agent replied · 6 July 2023

Thanks for your glowing review Peggy. It was a pleasure working with you.

5/5

Google

Ross was extremely helpful and responsive throughout the entire process. He removed a lot of the stress and was always transparent. I would highly recommend Lane and Holmes because my experience with Ross.

Parish · 6 July 2022

Agent replied · 6 July 2023

Thank you Parish. That’s very good to know. So pleased you had a good experience throughout. It’s what we are here to provide.

5/5

Google

This agency is top-notch. They are the first agents to return my deposit in full. They addressed all my concerns promptly- and with a bit of professional humour. I would have rented with them longer if I had the perfect property. Do not hesitate to rent with them if you do not want any headaches with rentals.

Ocha · 24 April 2024

Agent replied · 28 April 2024

Thank you. Good to know and also that good service is appreciated.

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Questions about Lane & Holmes Bedford

Has Lane & Holmes won any awards?

Yes. In The Trusted Agent 2026 awards: Lane & Holmes, Bedford won Gold.

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