5/5
Cathy has been an absolute star at keeping us posted on the update of this sale process.
Agent replied · 6 July 2023
Thank you Narvin, I shall make sure that Cathy knows!
Trusted Agent profile · Bedford
★★★★★
209 reviews across 2 platforms
66-68 St Loyes Street, Bedford, MK40 1EZ
Lane & Holmes's office in Bedford, at 66-68 St Loyes Street, is rated 4.9 out of 5 across 209 reviews on two platforms, including 208 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Lane & Holmes Bedford hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bedford.
The Trusted Agent 2026 results for Lane & Holmes, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bedford office, from every platform, shown as written. First names only.
5/5
Cathy has been an absolute star at keeping us posted on the update of this sale process.
Thank you Narvin, I shall make sure that Cathy knows!
5/5
We selected on reputation and weren’t disappointed. Competitive rates and they certainly worked for their fees. The team took the time to view our house and opine on the best way to market the house before a fantastic brochure was produced which showed the house at its best. The personal service from one of the partners and full sales team put us at ease and delivered the best possible result for us in a very short time. We went to market full of confidence and the team delivered a long list of viewings and offers in a very short time. The support continued right up to moving out day and took most of the stress away from us. We will use the team again if we need to, and would highly recommend them to anyone.
Dear Andrew. Thank you very much for your kind comments. We are delighted that you were pleased with the service that we provided and look forward to offering our services to you again should you need them. Good luck in your new home! Best wishes. Nick
5/5
Lane and Holmes have just sold our property, Nik Kershore, has guided us through the whole process, the property was marketed nicely with great photography, and we had several viewings within days. thank you, Neil.
Thank you Neil. Good to know!
5/5
Lane & Holmes offered a fantastic service throughout the sale of our property. The team kept us fully updated during the process and dealt with any requests quickly and professionally. Would definitely recommend and will use again (if we decide to move in the future!). Great Estate Agents with much local knowledge and understanding of the housing market.
Thank you Damian. We hope you enjoy your new home.
5/5
Fantastic communication throughout the process of selling my home, from discussing the valuation all the way through to completion. Highly recommended.
Thanks Nick!
5/5
Great service and very helpful staff that are very responsive. Thanks to Nik and Kathy for all their help.
Thank you Sabrina. Lovely review.
5/5
Great all round service from the team during the pre and post sales process. Having first purchased and then sold a house through Lane & Holmes. I would say the post-sales support offered by Cathy makes a big difference; especially if you end up in a chain.
Thank you Matthew. We do our best to offer and end to end service.
5/5
We have just completed the sale of my late mother-in-law's house - Ross and all the team at Lane and Holmes could not have been more helpful and professional. We were out of the UK for several weeks during the process but were kept up to date via email at every stage. Ross even recommended and engaged appropriate tradespeople on our behalf to deal with minor maintenance issues on the house while we were 4000 miles away - incredible service! We would recommend Lane and Holmes without hesitation to anyone in the Bedford area looking to buy or sell a house. We will be considering a house move ourselves in the next few months and wouldn't think of using any other estate agent.
Thanks Di
5/5
Problems elsewhere in the chain made our house sale a protracted affair. At every stage Lane and Holmes provided a service that was professionally efficient and sympathetic and gave us support both practical and moral; we appreciated their reassuring manner. We are particularly grateful to Ross and Cathy who kept abreast of developments, dealt with questions promptly, intervened with suggestions where appropriate and, critically, kept us informed. We were also impressed with the marketing of our house. We cannot recommend Lane and Holmes highly enough.
Thanks Colin
5/5
Ross was great throughout, kept me informed. Communication was always very clear. The purchase went through smoothly.
Thanks Faheem. We wish you the best of times in your new home.
5/5
Excellent service and friendliness of staff. Supportive and great communication throughout the sale of my property. Thank you!
You are very welcome! Thank you for trusting us with your business.
5/5
I recently used L&H to sell my house. They've been fantastic, the whole team are super friendly. Someone always answers the phone,a lways gets back to you when they say they will. They actually did a lot of chasing and admin with regards to the solicitors and finalising details too, couldn't have done it without them. Glad i didn't!!!PositiveResponsiveness, Quality, Professionalism, Value
Thanks for your review and your kind words Rowan, we are delighted that you were so pleased with our service. We try and do our best every time!
5/5
Really impressed by the service provided by the Lanes and Holmes, especially when the whole country has got an excuse not to work , Lanes and Holmes helped us massively in securing the property and then helped every inch of the way till completion. Very impressed by Lucy and Ross for their support throughout the process and made the whole experience of buying a house easy.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for providing us with a review and so pleased you enjoyed the good service. Nick
5/5
I'm so glad we were lucky enough to purchase a property through Lane & Holmes. They made the process so easy by being clear, honest and personable. We worked very closely with Cathy and Ross and both members of the team were exceptional. We wouldn't hesitate to to recommend Lane & Holmes to friends and family.
Thank you so much for your kind review. We hope you are happy in your new home.
5/5
Excellent service all the way through our sale from start to finish. Marcus was very knowledgeable and extremely helpful about the whole process.
Dear Ross. Thank you so much for your kind comments. We are very proud of all of our team from top to bottom. Best wishes, Nick.
5/5
Nick Kier is totally professional, human, brilliant. Fully recommend.
Thanks Sue. You are very kind and were a pleasure to act for.
5/5
We put our house on sale with Lane and Holmes and had Ross look after us. We felt he was extremely professional and not overly forceful like some estate agents. Kept us updated throughout and easy to contact which we feel is essential when selling a house. We hope we won’t move again but if we did we would be contacting RossPositiveResponsiveness, Quality, Professionalism, Value
Thank you Matt, good to know.
5/5
Local independently run company with a friendly, approachable, knowledgeable team. I wouldn't hesitate in recommending Nick, Andrew, Ross and the team.
Thank you Alice. We do our best!
5/5
I sold my property through Lane & Holmes, dealing mainly with Ross, Marcus and Cathy. From start to finish it took just over 12 weeks which with 4 in the chain was pretty good going, they did their very best to keep things moving and progressing and kept me well informed along the way. They are a very professional and efficient team, Well done Guys, great service !
Thanks Donna, good to know!
5/5
Outstanding and highly professional service, even during the difficult period of lockdown. They were spot-on with the estimated price our house would fetch, excellent in all dealings with us and in communicating with us at all stages and were particularly helpful because of our inability to get on location (or even to get into the UK) during lockdown. I would highly recommend them.
Thank you so much for very kind endorsement, we do our best! Thank you for placing your business and your trust with us. Nick
5/5
We have just completed on our fourth transaction with Lane and Holmes (three sales and 1 purchase). Without hesitation we would recommend the professional, knowledgeable and personable service provided. Ross has always been our go to for calm confident advice and support but we cannot fault any of the team. Lucy in particular has been excellent in her support during our latest sale. Keep up the good work guys!
Martin, thank you so much for your kind words and we are so happy to have acted for you yet again. We are lucky to have such a wonderful team and in Ross and Lucy you have identified two of the very best. Thank you for the business. Best wishes, Nick
5/5
Katherine throughout this whole process has been amazing. Informative, knowledgeable and total repeat for going well and above her job role just to help us exchange. Thank you for all your help with everything I really mean that . Lane and Holmes have a really valuable asset , look after her
Thank you James and we will!
5/5
Ross from Lane and Holmes was very patient and calm during what proved to be an incredibly stressful sale and purchase, he always made time for us to speak about the process and we are very grateful to him for all his hard work!
Thank you Sallie. We are so pleased for you both that you secured your onward purchase.
5/5
Lane & Holmes were involved with my first property purchase, and despite acting for the seller, I found them extremely helpful and professional. As a result, I subsequently used them to sell the property this year, and despite a drawn out and (at times) challenging process, they have remained attentive and motivated throughout - I highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Pippa. We do our best!
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Yes. In The Trusted Agent 2026 awards: Lane & Holmes, Bedford won Gold.
Tell us what you need and we'll put you in touch. Lane & Holmes Bedford hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bedford.