Trusted Agent profile · Bedford
★★★★★
209 reviews across 2 platforms
66-68 St Loyes Street, Bedford, MK40 1EZ
Lane & Holmes's office in Bedford, at 66-68 St Loyes Street, is rated 4.9 out of 5 across 209 reviews on two platforms, including 208 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Lane & Holmes, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bedford office, from every platform, shown as written. First names only.
5/5
GoogleLane & Holmes made our experience of purchasing our first property as easy as it could be. Both Andrew and Lucy especially provided an impeccable service and helped out wherever they could. A special thanks again to Lucy Harper.
Dear Connor. Thank you for your review. A first purchase should be a very exciting time in anyone's life and I am delighted that the team were able to help you on your first step on the property ladder. Best wishes, Nick
5/5
GoogleFantastic experience. Professional and helpful throughout a stressful and sometimes difficult sale. The whole team were fantastic from start to finish. Highly recommend!
Hello Philip. Thank you for your kind endorsement of our service. The team get a huge boost when their hard work is appreciated. Good luck in your new home!
5/5
GoogleCompleted in January 2018. Excellent estate agents with knowledgable staff who are also very approachable, understanding and helpful. Regular e-mail updates on offers and progress being made though out the process. I would have no hesitation in recommending them
Thanks Colin
5/5
GoogleVery knowledgeable team, always someone available to assist and call backs very efficient. Great communication throughout. Very happy with the service.
Thank you. Always good to know.
5/5
GoogleLovely, friendly estate agents. Responded quickly when we had enquiries. Also very efficient when it came to chasing solicitors and getting everything finalised. Thank you for your service.PositiveResponsiveness, Professionalism
Thanks Hannah, so pleased you were happy with our service. Best wishes to you and your family this Christmas.
5/5
GoogleVery supportive and patient , kept us informed all the way. Would use them to sell our place when we decide to move
Thank you!
5/5
GoogleExcellent device. Flexible, available, knowledgeable,friendly and has brilliant local knowledge. I bought four properties and sold two with Lane & Holmes. I strongly recommend them without any hesitation.
Hi Thilaka, many thanks for your review. We really appreciate the feedback.
5/5
GoogleCan't speak highly enough of the service we got especially from Ross. Always quick to respond, patient and professional. Thoroughly recommend
Thanks Linda, great to hear and I'll pass your comments on to Ross. Good luck!
5/5
GoogleVery Helpful staff, that are great with communciating about the House and the move. Really quick with decisions. Would highly Recommend!!!!
Thank you Dean, a lovely endorsement. I shall share with the team.
1/5
GoogleShocking behaviour from the “owner”! Staff lack basic people skills and manners. Very rude and arrogant!
I'm so sorry that you seem to have had a poor experience. We have been unable to match your name in our database and would ask that you reach out to us to discuss your experience so that we might learn where things appear to have gone wrong.
5/5
GoogleThank you for excellent service and advice in respect of the sale of our property in Kimbolton Road. Excellent brochure and marketing leading to a trouble free sale!
Thank you Neil and for trusting us with your business.
5/5
GoogleExcellent service and would recommend to anyone buying or selling their home.
Thanks Ian. Good to know! We hope you are happy in your new home.
5/5
GoogleFirst class service from initial contact to completion. Always kept updated via e-mail and telephone. Would definitely recommend.
Thank you Jayne, I have passed your comments on to the team.
5/5
GoogleLovely staff recommended us to one of there customers thanks jim from atlantis removals bedford
And very happy to do so again Jim!
5/5
GoogleGreat service from freindly staff.
Thanks Andrew, we appreciate you taking the time to post.
5/5
GoogleMost helpful, efficient and honest about property. Pleasure to deal with
Thank you Kyra. Much appreciated.
2/5
GoogleDidn't find the house I was interested in.
Hello David. Very sorry to hear that we didn’t have what you were looking for. If you are still looking please email sales@hea.co.uk with your up to date requirements and we shall keep looking for you. Thanks. Nick
5/5
GoogleThe agency has no objections so far
Thank you.
5/5
GoogleI would definitely recommend Lane & Holmes excellent service.
Thank you Laura and thank you for the opportunity to act for you.
5/5
GoogleVery helpful and knowledgeable.
Thanks Jean
5/5
GoogleRating only, no written review.
Thank you!
5/5
GoogleRating only, no written review.
Thank you Debbie.
5/5
GoogleRating only, no written review.
Thank you Stuart
5/5
GoogleRating only, no written review.
Thanks Vanessa
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Lane & Holmes, Bedford won Gold.
