Every review we hold for the Beckenham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFantastic experience! Everyone at KFH was excellent throughout the whole process, in particular Siobhan. Siobhan has great local knowledge and was able to accurately assess my property and bring in a steady stream of genuine buyers making the sale a breeze!
Even though the sale was mired in the usual complications caused by solicitors and housing associations Siobhan and the KFH team worked incredibly hard to keep things moving and ensure I was always aware of what was going on.
Always responding to emails the same working day (but almost always within the hour!) and rang me when when she said she would - can't recommend highly enough!
Rich · 19 April 2021
★★★★★ 5/5
GoogleJonathan Walker was great at getting back to me quickly even when I myself was at fault for the delay. He completely understood my reasoning and congratulated me on my new property, will gladly use in the future if needed!
Marc · 24 September 2024
★★★★★ 5/5
GoogleThe conveyancing process was a nightmare due to my solicitor not communicating properly. Catherine Wood was absolute amazing through it all - replied emails promptly, proactively helping sort out issues and getting things moved forward. During a few days when Catherine was out, Steph Baker helped out and she was amazing. Thank you both for all your help! Happy customer here.
Ciprian · 22 June 2023
★★★★★ 5/5
GoogleWe worked with Sonny to find out next home. He went above and beyond to ensure that we were able to get a flat in the area we wanted and was at the end of the phone if any question or needs I had.
He helped with all of my question and problems professionally and kindly and I felt like he was genuinely trying to support me and my partner.PositiveResponsiveness, Professionalism
Sian · 22 June 2022
★★★★★ 5/5
GoogleA huge thank you to Siobahn for truly going above and beyond in what was a protracted, fraught and delicate sales process (and in the middle of a global pandemic to boot!). Without her sensitive intervention and proactive management of the negotiations, I really think the sale would have fallen through permanently . Thank you for getting things back on track and for your careful handling of a very difficult situation. Not that I'm planning on selling anytime soon, but I know who I will want to market the house in the future!
Samantha · 28 October 2020
★★★★★ 5/5
GoogleI cannot recommend Lily enough!! She truly goes above and beyond. I have been struggling in this current lettings market to find a home and I had a lot of criteria for renting but Lily was outstanding! Not only was she patient and understanding but she found me my dream home and I am so very grateful.
Mia · 26 August 2023
★★★★★ 5/5
GoogleWe have just sold our house with KFH and I must say they were absolutely fantastic from start to finish. The house had got to the point of exchange twice, only for the buyers to pull out for various reasons (Nothing to do with the house).
Our agent Siobhan kept a real positive mind to it all and the house sold in a matter of days again.
I can not speak highly enough of Siobhan even through the difficulties with COVID-19. Her manager Maxine was also great through all of it and had the same mindset. I would highly recommend KFH of Beckenham if you are selling your property as the service is second to none. I wish Siobhan and all the team all the best for the future.
Declan · 30 June 2020
★★★★★ 5/5
GoogleKFH @ Beckenham gave us a superb experience in selling our house. Siobhan was our first contact. She came to see us and was confident our house would sell fast. She weren’t wrong. The next day we had 4 viewings. The lads Aaron and Dan also got involved, they all had there contacts and between them we lost count on how many viewers we had in a week. Eventually after only 11 days our house was sold. It was Anca who made the sale and we can not praise her enough. She took control and did everything for us. Constant updates and communicating with both solicitors making sure everything run smoothly. Today we exchanged contracts.(8 weeks) And people say selling can be very stressful, not with these guys on board it’s not. Thanks to all of you but a special thank you to Anca.
Highly recommended professional service.
Elvis · 22 June 2020
★★★★★ 5/5
GoogleOriginal review was for a rental - this review is for a sale.
We also note that we have been using KFH for years and have bought, sold and rented with them.
Maxine was always straight with us from the beginning. During brexit negotiations it was hard to sell our house due to the bad market. Maxine and the team were patient and allowed us to wait for the right time to sell. They were more like consultants than estate agents and did everything they could for us to sell at the right time for a reasonable market value.
This is why they deserve a solid 5 star rating. (They are not the cheapest but in my opinion are worth every penny for the support given throughout).
Thanks for the patience and for making this an easy sale in the end.
We appreciated the help, good advice and honesty throughout .
all the best
*******************************
As estate agents go I don't think you'll get better in South East. We have bought sold and rented from kfh Beckenham and always receive a decent service. Rentals could be a little more thorough as the property we rent although new had a lot of issues that needed sorting and continue to do so. Although granted that they are only a middle man and the true responsibility lies with the landlord - communication could have been better handled and the promise of a cleaned house should have been executed. Note that if it hadn't been for the rental would have give 5 stars.
We've had good dealings with Maxine and Jack - both calm and knowledgeable personalities.
Sara · 22 June 2020
★★★★★ 5/5
GoogleDan Chapman at KFH helped us find a home to buy and every moment was a pleasure. In my opinion Dan went above and beyond his responsibility to keep us fully updated on the process and ensured the chain progressed. Communication was great, knowledge and information was always spot on and most importantly he was a really nice guy that both me and my partner enjoyed talking to. Wouldn't hesitate to use Dan if we ever decide to move. Thanks for everything!
Mathew · 22 June 2020
★★★★★ 5/5
GoogleAmazing!
We would just like to thank Lily Elvery and the KFH team for everything they have done for us. From start to finish Lily has helped us so much. It has been such a smooth process, her customer service and communication skills are impeccable. We are extremely happy in our new property.
Sophie · 24 November 2023
★★★★★ 5/5
GoogleThis is to say thank you for recent help in buying my maisonette in the area covered by your branch. The staff member who supported me with my purchase was Siobhan Melaugh. I was impressed with her professionalism from the beginning of the process. She has understood well my needs as a buyer and whilst supporting the vendor, she balanced his expectations and mine throughout the process very well. Siobhan was always helpful, flexible in her approach and provided me with clear and very well informed guidance throughout the process, particularly when this process slowed down for a few weeks, due to external factors on my part I could not control. She has patiently supported me and the vendor to help both of us progress with the sale and my purchase, which has now taken place early March this year. I don’t think this would have progressed so well without Siobhan’s expertise and advice. I have also emailed Siobhan to thank her for her support and professional advise provided. It’s been a pleasure working with Siobhan and the team. I will always recommend your agency to anyone interested and I would not hesitate to come back again, should I require your services in the future
Crina · 26 April 2020
★★★★★ 5/5
GoogleAaron has been absolutely fantastic in helping me to buy and secure my dream flat. I have downsized, and the agent dealing with my house sale (at a different company) has been nothing short of useless...Thank goodness for Aaron, without whom the chain would have collapsed. My health has been poor recently but Aaron displayed empathy, patience and care at all times. I would not hesitate to recommend him to anyone looking for a professional, yet personable individual to oversee a home move and shoulder much of the stress associated with it. Thank you Aaron.
Melanie · 26 April 2020
★★★★★ 5/5
GoogleHuge thanks to Ismail Huseyin for helping us try and find the perfect flat to rent. He’s making a very daunting time very easy for us. Even though we must drive him mad with the many questions we have for him, he is very patient and understanding and responds to all of our messages straightaway - nothing is too much trouble for him. I have every faith that he will find us our perfect flat to rent. Would highly recommended him and KFH Beckenham
Nina · 26 April 2020
★★★★★ 5/5
GoogleHaving dealt with numerous agents in the past, we were extremely pleased with the friendly and professional service offered by the KFH Beckenham branch. Dan, who we were dealing with, did an outstanding job of keeping us informed throughout the process. He was very proactive, helpful and offered us valuable advice and support along the way. Dan went above and beyond our expectations and we would like to extend a huge thanks to him and the rest of the KFH team.
Garyth · 26 April 2020
★★★★★ 5/5
GoogleDefinitely recommend KFH Beckenham, especially Joshua. He has helped massively in helping me secure a home for me and my little girl. He has provided full communication through the whole process, which has made this easier for me. With any questions I had if he did not have the answer there and then, I was provided the answer in short time after. If ever I move again, this is where I will go. Thank you to KFH Beckenham and thank you Joshua.
Eleanor · 26 April 2020
★★★★★ 5/5
GoogleKFH, and Anca in particular, were absolutely fantastic throughout our house purchase. We'd dealt with another local estate agent prior to KFH and had a bad experience. With KFH, however, as soon as we spoke to Anca I felt we had someone who was reasonable, clear and transparent - a total contrast to what we'd experienced before. As first time buyers, Anca was always patient, helpful and prompt in her comms as we progressed through the purchase - she even facilitated a couple of house visits after we'd had the offer accepted so we could take measurements etc. I would definitely use KFH again - thank you, Anca.
Mark · 26 April 2020
★★★★★ 5/5
GoogleCouldn’t recommend KFH Beckenham highly enough! With my first time looking to rent somewhere, Ismail was a great help! Always mailing me different and new properties to find what suited me and he’s communication was above excellent.. if you can see this Ismail thank you so so much again! Very professional and dedicated to helping people. Will definitely be back in contact with this agent if I ever want to move again!PositiveResponsiveness, Quality, Professionalism, Value
Laura · 22 June 2021
★★★★★ 5/5
GoogleMy partner and I had a great experience with Lily at KFH! She was so helpful and catered exactly to what we were looking for. Thank you Lily for all your help!
Tia · 26 November 2024
★★★★★ 5/5
GoogleWorking with David has been a pleasure. He has a genuine interest in property it shows.
He has been transparent and helpful throughout my selling and buying. He has also restored my opinion of estate agents! David is a real asset to KFH (he'll be running the show in a few years:).
I would not hesitate to recommend him and indeed KFH. In fact I've already done so!
Najmie · 22 June 2022
★★★★★ 5/5
GoogleI was extremely pleased with Ismail's professionalism and attitude to the whole process which he made as stress free as possible. KFH were quite good to deal with in general and across the board.
We were particularly impressed by the amount of potential Tenants that visited the property in a very short period regardless of the COVID issues that were on-going. We would definitely recommend Ismail to anyone without any hesitation.PositiveResponsiveness, Quality, Professionalism, Value
Tony · 22 June 2021
★★★★★ 5/5
GoogleJonathon Lawrie has been amazing from start to finish, incredibly personable & easy to communicate with. He managed all communication positively & fairly even through stickier times in the sale. He is an absolute asset to the KFH team and you would be in the best hands working with him. A really nice guy! Lydia & Dave
Lydia · 22 June 2023
★★★★★ 5/5
GoogleKFH have helped me get my last 2 rentals. I had the pleasure of working with Kerri Georgiou for my current home.
She was extremely professional, and after a few conversation she knew exactly what I was looking for and quickly came across the perfect flat.
Kerri was easy to work with and made the process simple.
Alana · 22 June 2023
★★★★★ 5/5
GoogleThank you to Anca and Jack for selling us a property that is perfect for all our needs. We were shown around by Jack who provided us with great advice which helped inform our decision to place an offer on the property. Anca expertly managed the process from beginning to end and was informative and professional throughout. Her patience, persistence and negotiation skills resulted in a purchase price that satisfied us and the seller. We were very impressed with the service they provided and would highly recommend them and KFH Beckenham.
Rahima and David
D · 23 June 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
