Karl Tatler Estate Agents Bebington reviews

★★★★★ 5/5

Google

Amazing team to work with, kept me up to date through the whole process and were very friendly and informative. Can’t fault the team ✨

Adele · 10 July 2024

★★★★★ 5/5

Trustpilot

KT Wallasey branch

KT Wallasey branch assisted me extremely well from the start, with Hannah doing the valuation, market report, thoughts on sale price etc backed up very well by Jack and Pippa throughout the viewings, queries through to completion today. Very ably co ordinated by Di the sales progressor pulling all the strings, controls and liaison between the buyers, both solicitors and myself. This wasn't an easy process as my late Aunt's property was in Wallasey and I live in Surrey. All in all a very good experience, efficient and professional Highly recommended

Charles · 16 December 2022

★★★★★ 1/5

Trustpilot

Bad experience

I was encouraged to use Karl Tatler for my sale as they were the master agent on the new build I was purchasing. Initial marketing and number of viewings good. They found a buyer who was presented as non dependent with funds in place 18k below asking price and I had already reduced by 20k however given his preferential position I accepted subject to a quick sale. Long story short he wasn’t qualified correctly he did indeed have a related sale and no deposit funds it took 5 months of me & my solicitor desperately chasing and trying to get updates, the sales progressor allocated to my case only worked 3 days and had no control at all was unable to get updates from the buyer or his solicitor and refused to answer my emails (93 sent 10 replies throughout process) I ended up missing 2 completion dates due to an ever changing scenario with my buyer which constantly contradicted what I had been told and incurring an additional 6k of costs throughout the process leaving me and my family out of pocket and stressed, not the service I had expected or worth the large commission. I did raise a complaint and was told they have been overstretched, however I am in the industry and the difference is we have gone above and beyond for our clients, stayed late, worked through lunches to ensure standards remained high. The progression team are ineffective, antiquated and unaccountable, save yourself the misery of having to beg people to do their job & sell on line. Had it not been for my solicitor going above and beyond I have no doubt the sale would still be ongoing or would of collapsed.

Emma · 20 October 2022

★★★★★ 1/5

Facebook

Dreadful communication, unhelpful. The sales progression manager did not keep me updated and should be sacked, what on earth does she do all day? Would not recommend to anyone. Infact after the poor service I received they wont get any business from my family or friends. Even on the day of sale NOTHING!

Wendy · 22 January 2022

★★★★★ 5/5

Facebook

Excellent service from the Prenton branch. Efficient friendly infrastructure that provides customers with very good lines of communication at all times. They also sold my property in days. Big thank you to Joe and his team. Would definitely recommend.

Phil · 25 September 2021

★★★★★ 5/5

Facebook

we dealt with the west kirby sales office earlier in the year. They really did go above and beyond our past experiences with estate agents, especially Kate who really was very professional but also a lovely person to deal with . Thank you Joanna & Paul Harvey

Joanna · 20 December 2014

★★★★★ 5/5

Facebook

I would like to thank Kevin Cargill at liscard branch. He has been absolutely fantastic sending us properties through email. Organising visits and keeping in touch with us by telephone. You really are a credit to Karl Tatler

Ally · 13 January 2021

★★★★★ 5/5

Facebook

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Aboki · 24 January 2022

★★★★★ 5/5

Facebook

Just bought through Karl Tatler , whilst their sealed bid offer system was horrendously stressful as a buyer their after sales progression team especially Rosie was just brilliant. So helpful and professional, staff very driven . Full recommendations

Lau · 29 October 2020

★★★★★ 5/5

Facebook

I can recommend Karl Tatler letting team without hesitation. Their level of customer service exceeds that of any other real estate we dealt with Max at the West Kirby office deserves a particular mention. He is a credit to your Company

Karen · 5 September 2019

★★★★★ 1/5

Facebook

I’ve booked 2 houses to see on Sunday 12/12/2021 , I’m based in London ,is a 4 hours drive , non of the agents was there I’ve drove from house to house 3 times until realised that no one will come , office was closed . Second thing that I’ve realised that most of the houses that they have on the market ,the photos are done on photoshop ,to look bigger , One of the houses that I’ve seen only from exterior because the agent didn’t came , had parts from the roof in the front garden , and the window frame was rotten , in the description of the house they are saying double glazing :)) Unprofessional

Cristian · 13 December 2021

★★★★★ 5/5

Google

Very happy with the performance of all the staff at the Bebington office a very professional team. I was kept informed of all viewings and updated promptly great communication from Lauren

Andre · 23 March 2025

★★★★★ 1/5

Facebook

One star is being generous... Been meaning to review for a while since we washed our hands of this company finally. We rented a flat through them whilst we were saving to buy. If buying wasn't already hard in covid times, it was even harder when we lost our mortgage due to an incorrect outstanding balance on our credit reports which stated rent had not been paid during a period prior to when we were actually tenants there! Unprofessional to mishandle confidential information in this way. Took weeks for it to be taken off, and caused a reduction in our scores due to a hard check on our reports. When we emailed our months notice, no one replied so i had to call to chase up. Due to the property being above a business, we had no boiler access and had numerous wasted workman visits as they never informed then. And finally on the day to hanging the keys back, nothing but a 'just leave them there' in a cold and rude manor. Nothing signed to confirm hand over. Then had a call a few days later to check if the keys had been handed back. A complete shambles from start to finish... We finally have bought a beautiful home, but if we were interested in a property in the future listed with these cowboys, that would be enough to put us off.

Lauren · 13 November 2021

★★★★★ 5/5

Facebook

We had the pleasure of Sarah Graham from the Moreton office and couldn't recommend them enough. Sarah was professional, efficient and great to deal with. We felt fully supported in selling our property and They couldn't have made the process any easier. Thanks guys

Kelly · 13 October 2016

★★★★★ 1/5

Facebook

After asking on initial consultation wheather the property allows pets and mentioning we have dogs, we were lead to belive that it was permited to have them and proceded with all legal aspects, only to find out when it was due to sign the purchasing contract that pets are not allowed ( sorry cats are and only indoor). thank you for wasting 2 months of constant stres and over 2k in solicitors for false advertising. wish I had our conversations in writing so I can sue you!

Larisa · 22 September 2021

★★★★★ 5/5

Google

Used Karl Tatler for our sale. Very efficient, professional and friendly service from Sophie and Darren. Would recommend.

Little · 8 May 2024

★★★★★ 5/5

Google

Great service! Max & Sophie have been amazing, they have guided and updated us throughout. Very professional and friendly service. Would highly recommend using Karl Tatler.

Zoe · 10 October 2023

★★★★★ 5/5

Facebook

Superb service from the Heswall office. Sale and purchase went very well with somebody always there to answer my queries. Special mention to Kirsty, Caleb, Nicola and Ellie. Thank you for everything.

Anna · 25 February 2021

★★★★★ 5/5

Google

Constant communication with Sophie who was clear, helpful and friendly throughout. Great experience all round.

Ceri · 8 May 2024

★★★★★ 5/5

Google

Amazing service from all the team - would recommend them to anyone looking for an estate agent. They were great at communicating and went above and beyond to help

Charlotte · 8 May 2023

★★★★★ 1/5

Google

Would not recommend to anyone, they wasted our 8 months with millions of excuses.

Gonca · 22 April 2024

★★★★★ 5/5

Facebook

Recently bought our new house through Karl Tatler and can’t thank them enough. Having sold our property (in a different area) with another estate agent, I can’t describe the difference in levels of service! From the house hunt where the lovely Clare looked after us right through to the completion of the sale (Di was fab) everything was great. It feels like they genuinely care about finding you your perfect home, and they go out of their way to try to limit any stresses that come with buying and selling houses! If you’re considering an estate agent, you won’t be disappointed with Karl Tatler - massive thanks again to Clare and Di in particular!

Caitlin · 22 November 2019

★★★★★ 5/5

Facebook

Recently bought a property through Karl Tatler. Negotiated a good price with the team at the greasby office and the sales progression team where great, keeping us well informed all the way through the process. Thanks again, we love our new home 🏡 😁

Dave · 12 January 2021

★★★★★ 5/5

Facebook

Friendly, professional - did a great job marketing our property - the photographs were fantastic - we had two offers within 24 hours of property going on the market. Many thanks to Christine and team.

Julie · 10 August 2017