5/5
GoogleAlways super quick to respond and action, working with Ellie K is always wonderful!
Trusted Agent profile · Beaumont
Red Rock Estate Agency Beaumont reviews
★★★★★
860 reviews across 2 platforms
Red Rock House, Oak Business Park, Wix Road, Beaumont, CO16 0AT
Red Rock Estate Agency's office in Beaumont, at Red Rock House, is rated 4.5 out of 5 across 860 reviews on two platforms, including 658 Google reviews rated 4.6.
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Reviews
Every review we hold for the Beaumont office, from every platform, shown as written. First names only.
Google5/5
GoogleVery helpful and friendly. Problem was dealt with quickly.
5/5
GoogleI recently had some problems with my monthly payments and spoke with Stacy Head in the accounts department who was very happy to help resolve these. She was very prompt at returning phone calls and responding to emails. She was also very patient and clear when explaining the annual statement and payment options to me. Thank you!PositiveProfessionalism
4/5
GoogleIt took a lot of emails for my enquiry to be finally dealt with, most of the emails went unresponded to, however, once Stacy did email back, everything was resolved quickly and all communication from her directly, has been prompt.
5/5
GoogleRedrock manage our building we have had many issues with our estate over the past year. Hitesh our block manager helped to resolve all this and the work and responses were prompt. Thank you
5/5
GoogleRedrock manage our building we have had many issues with our estate over the past year. Hitesh our block manager helped to resolve all this and the work and responses were prompt. Thank you
5/5
GoogleGreat experience with Naz Moursel, wonderfully quick email and responses paired with a great attitude to get things up and running!
5/5
GoogleI've been in contact with Ellie who has, throughout any of my queries, been courteous, helpful, and speedy with her responses and follow-ups. Very impressive.
5/5
Googlewe have been dealing with Red Rock estate since 2016.We always had a good experience and fantastic service Very happy and will always recommend to family and friends
5/5
GoogleThank you very much to Miss Hollie Appleby for helping me.Very kind and professional. I really appreciate. Definitely an example and A*
5/5
GoogleAlways a pleasure to deal with Charlotte Luck from the property management team at Red Rock. Always professional & knowledgable, great attention to the detail. Thank you from the team at Holland Roofing.
5/5
TrustpilotStacy head very helpful and…
Stacy head very helpful and professional. Spoken to her a few times to sort out a few issues. Great asset to your team
5/5
GoogleExcellent and efficient service a mention to Phoebe and Kaine for their assistance.
5/5
TrustpilotStacy at Red Rock
Stacy dealt with my recent enquiry regarding service charge very promptly and professionally.
5/5
GoogleIn our dealings with Red Rock Property Management we have found the firm to be prompt and responsive. In particular we have found Jane Messenger and Stacy Head to be incredibly helpful and professional individuals to deal with.
5/5
GoogleAs a Landlord I often work closely with Red Rock to resolve any issues. Following a conversation with Stacy, she was able to furnish me with the data and information that I required, and we can follow up on any future issues. Thank you for your professional advice..
5/5
GoogleI have dealt with Red Rock many times and they have always been very polite and friendly and always helpful no matter what it is about. Spoke with Kelly this morning and while her colleagues were on annual leave she helped me with what was required! 5* service.
5/5
TrustpilotStacey Head at Red Rock
Stacey Head at Red Rock. Was very kind and very helpful. Everything got answered quickly and very easily. Thank you.
5/5
GoogleI was most impressed that I received an extremely swift response from Kim Humphreys to a request I made which was dealt with professionally and to my complete satisfaction.
5/5
GoogleAlways quick and reassuring responses from the accounts team Meagan and Emma always 5* service even when just acknowledging emails when they are in a busy period letting me know they will respond within a certain time.
5/5
GoogleWe have found Red Rock accounts team very proactive. They are always looking for ways to improve systems to benefit their clients and make the accounting process more transparent. We have been working with Chloe, Paul and Katia, and it has always been pleasant working with them.
5/5
GoogleExcellent communication and speedy response from Ellie Koppenaal and Kaine Howard
5/5
GoogleA huge thank you to Laura Fox. Very helpful and quick at responding.
5/5
GoogleI would like to give Ellie Koppenaal 5 stars for her prompt and efficient service in replying to my query. She came back to me within three hours to confirm and a cheque had been received.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Red Rock Estate Agency hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Beaumont.
