5/5
GoogleI emailed Red Rock querying any outstanding balance that I may have owed and was replied to promptly by Stacy Head in credit control. I appreciated the quick response and answers to my questions.
Trusted Agent profile · Beaumont
Red Rock Estate Agency Beaumont reviews
★★★★★
859 reviews across 2 platforms
Red Rock House, Oak Business Park, Wix Road, Beaumont, CO16 0AT
Red Rock Estate Agency's office in Beaumont, at Red Rock House, is rated 4.6 out of 5 across 859 reviews on two platforms, including 658 Google reviews rated 4.6.
Reviews
Every review we hold for the Beaumont office, from every platform, shown as written. First names only.
Google5/5
Googlegreat people to work for quick to respond to us and update us and very helpful and polite staff
5/5
GoogleWe’ve been with Red Rock since last summer (2021) and they have always been very responsive to any questions we may have. Our point person at Red Rock is Stacy Head, and she always follows up on any queries within minutes, and is always reachable and proactive in helping us if we have any issues.
5/5
TrustpilotExcellent Services
Always extremely helpful and very good at managing sites we attend for them. Contacts are always friendly and efficient.
5/5
GoogleWe needed a matter dealt with urgently and Tia Nicholson was extremely helpful and made it happen. Thank you, much appreciated.
5/5
TrustpilotStacy Head Red Rock Property Management
Excellent service from Stacy Head at red rock. Great communication, swift responses and helpful in every way. Gold star 🌟
5/5
GoogleStacy H. (Credit controller) has been extremely patient and helpful with advising me in regards to service charge. She helped me to set up service charge payments on a monthly basis. She has been amazing and is a great asset to your company.
5/5
TrustpilotRed Rock Stacy Head
I recently had correspondence with Stacy Head at Red Rock who I found very professional and with a friendly clear spoken manner she dealt with my queries swiftly.
5/5
GoogleRed Rock recently took over the management of our Apartment block and I have to say my first impression has been one of pleasant surprise. They have responded to queries and enquires swiftly and efficiently, and a special call out to Stacy for her proactive service. Long may it last and thank you. TS
5/5
GoogleHad a lovely conversation with Beverley today who managed to find what I needed quickly and efficiently and sent it over within 5 minutes. Excellent service! Very much appreciated, thank you!!
5/5
TrustpilotStacey Head
Dear StaceyThanks again for your professionalism and your follow up in helping me sort out what I needed to do reference my property.All the bestTarik
5/5
GoogleSpecial thanks to Laura Fox. Red rock are always easy to deal with and get the job done without fail.
5/5
GoogleTracey is so helpful and friendly. Makes a change to find someone happy to assist you. Thank you.
5/5
TrustpilotI had query regarding payment of my…
I had query regarding payment of my service charge and left a message for Stacy Head to call me. She responded and solved my query and was quick to response with an email too.
1/5
GoogleAwful, unprofessional company. Trying to overcharge me constantly and have sent numerous emails and phone calls for over 6 weeks and still not received anything back at all.
5/5
GoogleCharlie Wildney at Red Rock estate and management company has been a great help! Excellent service, Thank you so much!
5/5
GoogleI have spent over 10 years living in a block of flats managed by Red Rock and I am very pleased with the responsiveness and quality of service provided. Georgia helped quickly sort a parking issue for me.PositiveResponsiveness, Professionalism
5/5
GoogleKim Humphrey’s was really helpful and prompt with her responses. Very polite and respectful customer service. Responsive and supportive at all time.
5/5
GoogleContinue to be impressed with Red Rock Mgt Group - when it comes to management companies. They are super responsive and the team(s) are incredibly diligent and pleasant. Stacey in Accounts for instance is a star, who epitomes those values.
5/5
GoogleStacy Head (in the finance department) has been so helpful in responding to a few queries that myself and Heather had. She kept us in the loop and went out of her way coordinating with other teams to resolve our problem.
5/5
GoogleRed Rock took over management of our block of flats in December 2018 and they have been amazing! Naz who looks after our property keeps me updated continuously with what is going on and has supported us with all of our decisions and making the place a much better place. I would highly recommend Red Rock to anyone looking for estate and property management.
5/5
GoogleI am in contact with Red Rock from the contractor side of the fence so to speak, and I have been very impressed with the overall quality of contact, attention to detail and general helpfulness of their staff. Megan, Senior Purchase Ledger, is particularly friendly and helpful - many thanks!PositiveResponsiveness, Professionalism
5/5
GoogleAlways super quick to respond and action, working with Ellie K is always wonderful!
5/5
GoogleGreat property management, fast to respond and find solution. We really enjoy working with Ellie. Truly recommend
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
