5/5
GoogleI have been dealing with Hollie Appleby in relation to my matter and the service received is first class. Always polite, clear and helpful. Great service!
Trusted Agent profile · Beaumont
Red Rock Estate Agency Beaumont reviews
★★★★★
829 reviews across 2 platforms
Red Rock House, Oak Business Park, Wix Road, Beaumont, CO16 0AT
Red Rock Estate Agency's office in Beaumont, at Red Rock House, is rated 4.6 out of 5 across 829 reviews on two platforms, including 628 Google reviews rated 4.6.
Reviews
Every review we hold for the Beaumont office, from every platform, shown as written. First names only.
Google5/5
GoogleRed Rock Estate & Property has a friendly approach and proved to be efficient, informative and very supportive in the service they provide.
5/5
GoogleI have left the message to call back and Stacy call me back and resolve my issues, very helpful thank you Red Rock
5/5
TrustpilotQuick response
Quick response, clear and friendly communication. Stacy showed great customer service skills.
5/5
GoogleI contact and talk to Charlie regarding I have got the car park ticket, she is very humble and kind person and solved my problem accordingly. Thank u Charlie 🙏 …
5/5
GoogleReally pleased with the customer care given and time attending to raised issues / concerns. Really appreciated the service offered by Cherise who was very helpful on several occasions. Thanks again.
5/5
GoogleCharlotte and charlie were amazing and helpful, they literally solve the issue within 1hour, so happy with the service provided by the Red Rock Management Team. Thanks again Charlotte and Charlie
5/5
GoogleI am rating this company based on service I have recently received from Stacy Head in Finance Team, very helpful and prompt service, thanks again
5/5
TrustpilotEfficiency
Stacy took the time to look into my enquiry and responded very swiftly.
5/5
TrustpilotI've found Redrock to always be very…
I've found Redrock to always be very prompt and contentious with their communications
1/5
TrustpilotExuberant costs for very lackluster…
Exuberant costs for very lackluster service. Avoid using this company all costs. Hopefully you don't get stuck with them as we have.
5/5
GoogleVery friendly and supportive customer service.
5/5
GoogleI am a resident at a property managed by RRPM. Whilst I've only dealt with one person at Red Rock, Gareth B. has been extremely helpful and responsive, always willing to help and feels like he is on our side. Thanks for the ongoing support Gareth.PositiveResponsiveness, Quality
5/5
GoogleI recently had some issues with the parking operator of the complex I am staying in, which is managed by Red Rock. After contacting Red Rock, Louise Penn promptly resolved the issues on the same day. Very understanding and helpful, and really appreciated her help. Would recommend!
5/5
GoogleThey do a great job, much improved from the previous agent who ran the development into the ground. I have recommended them to other sites looking for a new agent and they too have been pleased with the service they have received. I'm really surprised by the negative reviews, certainly not my experience at all.
5/5
GoogleGood assistance provided by Hollie Appleby. She is very polite and humble to answer my queries and provided on time reply for my emails. Keep up the good work.
5/5
GoogleAll calls answered promptly and always get back to you when they say. Karen and shevett in particular are brilliant with how they communicate in a polite and respectful mannerPositiveResponsiveness
5/5
GoogleMegan & Emma in the accounts team are very friendly and efficient when dealing with my email queries I would recommend contacting them if you have any issues with payment
5/5
GoogleI have been dealing with Ellie for various repair works She is always super helpful, prompt on her responses. Pleasure dealing with you Ellie Thank you for all your help.
5/5
GoogleLiaised directly with Louise Penn regarding access issues for delivery of parcels and mail. She was both polite and understanding and helped resolve my issue expediently and professionally. Fantastic service and really world class. A pleasure to deal withPositiveResponsiveness, Professionalism
4/5
GoogleHistorically I have had less than positive experiences with Red Rock. But, in recent months I have noticed a change and working with Ellie and Jane most recently has proved particularly easy and refreshing, with quick turnaround of work requested.
5/5
GoogleIn a few months, Red Rock have surpassed what our previous managing agent accomplished in 18 months . This is a company who care and listen to their clients' needs. Nothing is too much trouble . Feeling extremely optimistic and happy to have Red Rock on-board.
5/5
GoogleStacey and Leonie have been great with the management and resolutions at our flat/block!! ☺️
5/5
GoogleThanks Lesly for your recent efforts
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
