5/5
GoogleI recently called them as a tenant , I contacted them for the security of the building . They are very good. Prompt. They deserve all stars! Thank you!
Trusted Agent profile · Beaumont
Red Rock Estate Agency Beaumont reviews
★★★★★
829 reviews across 2 platforms
Red Rock House, Oak Business Park, Wix Road, Beaumont, CO16 0AT
Red Rock Estate Agency's office in Beaumont, at Red Rock House, is rated 4.6 out of 5 across 829 reviews on two platforms, including 628 Google reviews rated 4.6.
Reviews
Every review we hold for the Beaumont office, from every platform, shown as written. First names only.
Google5/5
GoogleI wanted to make a review because I’m really happy with the service I received from Stacey Head at Red Rock. She answered my queries really quickly and has helped me out of a tricky situation. Thanks again Stacey!
5/5
GoogleMegan in the accounts team helped my partner with a payment query on his invoice and was very helpful. She came across very pleasant and polite and I will certainly contact her in future if I have any issuesPositiveQuality
5/5
TrustpilotPurchase Ledger department dealt our…
Purchase Ledger department dealt our query in a timely manner.
5/5
GoogleHave to say that Stacy and Shevette have been really helpful to me, both always friendly and courteous. Cannot fault their customer service at all.
1/5
GoogleLive at albert court that company is very poor serviceNegativeResponsiveness, Quality, Professionalism, Value
Agent replied · 11 June 2024
Dear Abdo, we cannot seem to locate you at this Property, please can you contact me to discuss, as i am sure you would be aware the Residential Directors of the Building run strict controls over the common parts. My email address is adrian.calver@rrpm.co.uk
1/5
GoogleRedrock managed a block we were living in absolute nightmare I repeat do not use these guys.
Agent replied · 11 June 2024
Dear Mukesh, Thank you for your feedback, having checked our records we do not have you listed as either a Leaseholder or Tenant at any development we manage. Please can you contact me directly so that I can better understand the issues you are having. Adrian Calver
5/5
GoogleI had called Red Rock for a payment query, Stacy Head, solved it promptly. She was very helpful and a great asset to the company. Big Thank you
5/5
GoogleI have been dealing Beverly in the admin team over the last few days, I've found her very helpful and friendly, a credit to the company. 5 Stars
5/5
GoogleHollie you have been amazing. Thank you for all your help, you have saved me a lot of time and effort in this situation.
5/5
GoogleI had a query that Stacey Head dealt with in a very professional manner. She was very accommodating and helpful with finding a resolution to the problem.
5/5
GoogleI recently have had the experience of interacting With Stacy Head when I had a query .She helped me and resolved my Problem very promptly & professionally
5/5
GoogleMs. Chloe Griffin's service is very helpful and friendly to me. So appreciated to her when I needed someone to assist me. 5 Star quality is deserved.
5/5
GoogleRed Rock have used my services as a recruiter for the business. I find both Kelly Frost and Joanne Wigmore a pleasure to deal with. Both are responsive to emails and calls and act quickly to arrange interviews and offer suitable candidates. Look forward to working with you in 2019.
5/5
GoogleFantastic service received from Tia in getting me up and running with gate fobs. I didn't receive any fobs when I purchased the property and Tia has managed to sort it out in super quick time. Keep up the great work Tia :)PositiveResponsiveness
5/5
GoogleI would like to express my thanks to Ms. Charlotte Luck, who has been very helpful in resolving outstanding issues at my property.
5/5
GoogleGreat provider of Property Management services. Previous companies have not had dedicated personnel to deal with our account. Issues that have been outstanding for a long time have been dealt with very quickly and very professionally. Thank you Red Rock.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI found Stacy dealt with my inquiry promptly and professionally with a very friendly attitude.
5/5
GoogleBeverley Barnard, an administrative assistant, was extremely helpful and efficient, sorting out my issues promptly.
5/5
GoogleHi I have had a problem with the builders at Friary Court in Aylesbury which has been on going, I handed the case over to lily at Red Rock and Lily has achieve results in 3 weeks that has taken me 6 months. well done Lily, keep up the good work
5/5
GoogleArandeep Sahota has recently taken over as our property manager, and it has been a huge relief to work with someone so respectful, professional and proactive!
5/5
GoogleI only sent my request late last night and received a prompt response early this morning. The email was helpful and written in a friendly manner.
5/5
GoogleAt times I've struggled to cover the Red Rock service charges but 5*s for Stacy's understanding and payment plan flexibility which has been a great help
5/5
TrustpilotTheir pleasant and professional to…
Their pleasant and professional to deal with.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
