Trusted Agent profile · Beaconsfield

Romans Beaconsfield reviews

4.1

★★★★★ Great

1,425 reviews across 1 platform

13 The Highway, Station Road, Beaconsfield, HP9 1QQ

Romans's office in Beaconsfield, at 13 The Highway, is rated 4.1 out of 5 across 1,425 reviews on 1 platform.

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1,425

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Beaconsfield office, from every platform, shown as written. First names only.

5/5

Trustpilot

Kimberley has managed my propery with…

Kimberley has managed my propery with care and professionalism , great to work with.

Katie · 17 March 2023

Agent replied · 19 September 2023

Dear Katie Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Had a 6 month home check up by Jo Hunt.

Had a 6 month home check up by Jo Hunt.Jo shows exceptional professional experience and made me feel comfortable on the inspection. She is very friendly and helpful and suggested a few garden tips for my lovely lawn. I would like to thank Romans for sending Jo . See you again in 6 months. Adam watts

Adam · 27 January 2022

5/5

Trustpilot

Ceri at Romans has been the best

Ceri at Romans has been the best! We love our little flat and she’s really helped It feel like Home! Any issues or questions and she’s there as quick as she can! THANK YOU CERI AND ROMANS!

Vicky · 16 November 2023

1/5

Trustpilot

AVOID ROMANS ALDERSHOT !

Rubbish experience dealing with Romans Aldershot Sales team TWICE now.Poor and incompetent serviceUnprofessional conductLack of decent work-ethicsNon-serious attitudeDiscrimination!!!AVOID ROMANS ALDERSHOT !

Customer · 21 June 2022

Agent replied · 19 September 2023

Dear Customer,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team

4/5

Trustpilot

Professional service

Professional service, notably from Ceri Evans and Kim Bone who are experienced and knowledgeable.

Richard · 12 March 2023

Agent replied · 19 September 2023

Dear Richard We are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team

5/5

Trustpilot

Romans Bristol

Nicole, Jack and Scott are a real asset to the Romans team. They have been extremely helpful with our property searches and very responsive.

M · 22 January 2022

Agent replied · 19 September 2023

Dear M R,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

We let our property through Romans…

We let our property through Romans reading branch and Kayleigh who deals with managing the tenancy is always very helpful and efficient

Andrea · 29 April 2022

Agent replied · 19 September 2023

Dear Andrea,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team

5/5

Trustpilot

Excellent service from Tomans Estate Agents Woodley

The fact that the dedicated agent at Romans, Leighton Richardson, was a pleasure to deal with and worked very hard on our behalf to bring the sale to a satisfactory conclusion. Thanks to all the team at Romans and in particular to Leighton.

John · 7 June 2023

1/5

Trustpilot

Terrible organisation

Terrible organisation, think about theirselves and not their customers. Always have an excuse why they cannot provide the correct service.

Chad · 23 July 2022

Agent replied · 19 September 2023

Dear Chad,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team

5/5

Trustpilot

Abbey ViewEma Antalova assisted me to reestablish…

Ema Antalova assisted me to reestablish my vacant flat. Always responsive, efficient and gets things done. My best contact person at the Roman's Bath office.

Martin · 5 November 2021

Agent replied · 19 September 2023

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Trustpilot

Really friendly

Really friendly, quick responses, and get a little moving pack when you pick up your keys!

Ella · 20 December 2022

Agent replied · 19 September 2023

Dear EllaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Great estate agents for sale

We had the service we wanted from Romans from start to finish.

Rahul · 25 April 2023

Agent replied · 19 September 2023

Dear RahulCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

I find Kimberley Garcia Jones excellent…

I find Kimberley Garcia Jones excellent to deal with and have done for years.

Aidan · 20 February 2023

Agent replied · 19 September 2023

Dear AidanCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Thank you for everything that you have…

Thank you for everything that you have done for me its been really helpful with everything you have done

Adam · 18 August 2022

Agent replied · 19 September 2023

Dear Adam,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Romans Estate Agents

Very happy with the recent property inspection carried out by Aston. Professionally undertaken and very pleasant to deal with.

Duncan · 15 August 2022

Agent replied · 19 September 2023

Dear Duncan,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Really lovely guys

Really lovely guys, very friendly and nothing was too much trouble. Both Max and Matthew in the Sandhurst branch i can't recommend enough.

Lisa · 4 February 2022

Agent replied · 19 September 2023

Dear Lisa,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Fantastic experience

Fantastic experience! Their service has been amazing! James, Sapphire and Stephanie are a credit to Romans!

Zenab · 6 December 2022

Agent replied · 19 September 2023

Dear ZenabCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Super efficient and professional

The apartment I have rented if managed by Isabella York. What a fantastic professional, super efficient, excellent communication skills and always accessible and helpful. What an asset to the Romans team!

Mazhar · 5 March 2024

5/5

Trustpilot

Owner

I let a property through Romans for the last 26 years. The property was let on a fully managed basis. The service received has been good, knowledgeable and helpful with the last property manager Denise exceptional.

Simon · 16 November 2023

5/5

Trustpilot

great service

great service, super helpful and ready to answer all questions

Mariana · 8 June 2023

Agent replied · 19 September 2023

Dear Mariana FerreiraCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

1/5

Trustpilot

Worst company to go with

Worst company to go with! Never respond to any emails and over all poor communication. I would avoid

Sian · 7 September 2022

Agent replied · 19 September 2023

Dear Sian Goodall,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team

5/5

Trustpilot

Great communication

Great communication. Happy to answer any questions I asked feel happy that they will see through till the end.

Julie · 22 July 2022

Agent replied · 19 September 2023

Dear Julie,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Great Support!

Romans were amazing at helping myself and my partner find our first home! Mark supported us every step of the way, we couldn’t have asked for a better experience! Thank you Romans!

Paige · 6 February 2024

1/5

Trustpilot

Appalling service from the start

Appalling service from the start, felt very let down and lied to. Will never use Roman's again

Becky · 7 October 2022

Agent replied · 19 September 2023

Dear Becky Cox,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Questions about Romans Beaconsfield

How many reviews does Romans Beaconsfield have?

Romans's Beaconsfield office has 1,425 reviews across 1 platform: 1,425 on Trustpilot (across the whole business).

What is Romans Beaconsfield's rating?

Romans Beaconsfield is rated 4.1 out of 5 across all 1,425 reviews.

Where is Romans's Beaconsfield office?

Romans Beaconsfield, 13 The Highway, Station Road, Beaconsfield, HP9 1QQ.

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