2/5
TrustpilotGraham Ashby was a really helpful guy
Graham Ashby was a really helpful guy, however the sales staff were an absolute nightmare
Trusted Agent profile · Beaconsfield
Romans Beaconsfield reviews
★★★★★
1,425 reviews across 1 platform
13 The Highway, Station Road, Beaconsfield, HP9 1QQ
Romans's office in Beaconsfield, at 13 The Highway, is rated 4.1 out of 5 across 1,425 reviews on 1 platform.
Reviews
Every review we hold for the Beaconsfield office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotHelpful staff
Had a very helpful team member called Tom Bath, he was quick with his response and helpful.
Agent replied · 19 September 2023
Dear Cieran,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
5/5
TrustpilotFriendly and helpful staff
Friendly and helpful staff, great deposit scheme
Agent replied · 19 September 2023
Dear Kweku Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
TrustpilotIf i could give them 0 stars I would
If i could give them 0 stars I would. What an absolute money grabbing farce of a company!!! Wanted to move into 1 of their properties on the same site as we live now but they wanted to charge myself and partner a whopping £600 in fees!!!!! What an absolute joke. They already have credit checks on file for us.Avoid avoid avoid
5/5
TrustpilotAlways available and helpful
Always available and helpful. Made the transaction easy.
Agent replied · 19 September 2023
Dear Mr SmithCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotEma antalova was so lovely and…
Ema antalova was so lovely and attentive when searching for our home , would definitely recommend . Very professional.
Agent replied · 19 September 2023
Dear Ana Macias,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotCourtesy
Courtesy Always treated with the utmost respect and given plenty of information!!
Agent replied · 24 March 2024
Dear Mary Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotSincerely appreciate Nathan and the…
Sincerely appreciate Nathan and the entire team of Romans Tilehurst. The process was easy and professional. You get to view your on-boarding process online and make payment. I will recommend them anytime. Thank you Romans Tilehurst
5/5
TrustpilotRenting an apartment
The service was fast and efficient. I had to do many viewings and they were always willing to accommodate my time. All my requirements were also communicated to the property owner in a timely manner. So all the facilities I have asked for were provided before my move date. I thank them immensely and would recommend them to anyone unreservedly. Mustapha
5/5
TrustpilotRomans Caversham first class service
Romans Caversham have always given us excellent service with our BTL investment portfolio in finding us good tenants and offering competitive rates. Anais in the Caversham branch is responsive and efficient.
1/5
TrustpilotTry to avoid if you can
I am not going into details but find another agency or even purple bricks just to avoid this crooked agency.
Agent replied · 19 September 2023
Dear NaimWe appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
5/5
Trustpilothelpful advice at all times with sensible property matches
so far Romans have listened to my queries with looking for a new property.Answered all my questions clearly and truthfully.
Agent replied · 19 September 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
TrustpilotA really good agent Saffron Willmott
I found a very nice house in Bath City Center thanks to the help of the agent Saffron WiIllmott who helped me through the journey
5/5
TrustpilotFantastic team!
It was a long haul with everyone doing their bit to ensure that we finally sold the property. Lots of ups and downs but we always felt the team were there to support us .
1/5
TrustpilotAbsolute scumbag of a company
Absolute scumbag of a company, I wouldn't trust romans and there employees as far as I could throw them. Thieving scumbags
Agent replied · 19 September 2023
Dear DinaWe appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. If you would like to raise this formally through our complaints procedure, please email us on customercare@lrg.co.uk.Kind regards, Customer Care Team
5/5
TrustpilotBrilliant!
Lovely experience from start to finish. Very professional and very helpful throughout.
Agent replied · 19 September 2023
Hi Ew, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
5/5
TrustpilotRomans of Wokingham
Have used Romans in Wokingham before and am now selling with them.I have always had a good experience with them. They are all friendly and helpful and not pushy. I would strongly recommend them.
5/5
TrustpilotRomans Basingstoke Lettings Inspection
Had my second inspection from the lovely Jo a really lovely and professional lady.
Agent replied · 19 September 2023
Dear Claire,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
5/5
TrustpilotProperty Management
Property ManagementThank you to Kimberley at Romans for looking after my rental property.Landlord in Reading
Agent replied · 19 September 2023
Dear Alison,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
5/5
TrustpilotEverytime Jo visits its great
Everytime Jo visits its great. Lovely woman. She is always friendly and makes everything easy and comfortable.
Agent replied · 19 September 2023
Eunice Danso, we are so happy to read such a great review about Romans Estate Agents Basingstoke and Jo in particular! Thankyou.
5/5
TrustpilotProfessional business
Professional, friendly team, staff know their trade and gets things done.
Agent replied · 19 September 2023
Dear JoCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotExcellent service
Couldn’t have asked for better service. Responsive professional and personable.
Agent replied · 19 September 2023
Dear LindaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotOutstanding service from Taylor…
Outstanding service from Taylor Hepworth at Romans Clifton. I had had long standing problems with a previous agency which he sorted for me within a few days. Extremely professional and very friendly would highly recommend him.
5/5
TrustpilotProperty Manager very responsive
Aston Busby responds to our queries and problems very promptly and efficiently
Agent replied · 19 September 2023
Dear Jill, We are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Romans Beaconsfield
How many reviews does Romans Beaconsfield have?
Romans's Beaconsfield office has 1,425 reviews across 1 platform: 1,425 on Trustpilot (across the whole business).
What is Romans Beaconsfield's rating?
Romans Beaconsfield is rated 4.1 out of 5 across all 1,425 reviews.
Where is Romans's Beaconsfield office?
Romans Beaconsfield, 13 The Highway, Station Road, Beaconsfield, HP9 1QQ.
