Trusted Agent profile · Beaconsfield
★★★★★
1,425 reviews across 1 platform
13 The Highway, Station Road, Beaconsfield, HP9 1QQ
Romans's office in Beaconsfield, at 13 The Highway, is rated 4.1 out of 5 across 1,425 reviews on 1 platform.
Every review we hold for the Beaconsfield office, from every platform, shown as written. First names only.
4/5
TrustpilotDonna-Marie looks after my letting
Donna-Marie looks after my letting, she’s very helpful and efficient Since signing up with the over a year ago I haven’t had any problems with Donna or Romans
Hi Jhody, we are very happy to have provided you with such a positive experience!
5/5
TrustpilotAndrei Csomortani was extremely…
Andrei Csomortani was extremely efficient and helpful in securing my tennancy and very fast to deal with the paperwork. Highly recommend.
Dear JoCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
TrustpilotTerrible service
Terrible service. You can never speak to anyone. They are only interested in the money. They charge a fortune in tenant fees and extra for "check-in" that they subcontract out at your expense. They need to be chased constantly to get anything done. Very rarely get worked up by bad companies but this one has been one of the worse, despite all their advertising and email saying how caring and efficient they are. Avoid.
5/5
TrustpilotProfessional and consistent service…
Professional and consistent service from Darren Leung at Romans Woodley, always got back to us promptly with any questions we had and good communication throughout. Would recommend him.
Dear Suzi,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
TrustpilotRomans - block management
Had Romans for a year managing my block of flats. They were terrible. Could never get hold of them despite lots of attempts. Then the account manager then left and we had no one to look after us but they still took our money. Utter Bandits!
5/5
TrustpilotFantastic support all the way
Fantastic support all the way through the sale. Could not have done it without them, and I cannot thank the team enough for all they have done.
Dear Rachel,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotI am in the process of moving and I…
I am in the process of moving and I have to say that AYSE YERLIKAYA who has been helping us has been brilliant. Able to answer every question I had quickly and efficiently. I hope if ever I move again she will be the one to help.
5/5
TrustpilotSelling my home of 45 years
Professional people doing their job well and working and communicating every step of the way. You feel you are in safe hands.
Good afternoonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotAppreciation to Romans, Hannah Russel
I would like to give my appreciation to Hannah Russel, who was chasing the solicitors and kept me up to date all the time
Dear ElenaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
TrustpilotMy word,look at all the 5 star ratings…
My word,look at all the 5 star ratings that superseded my review five days ago.Do you think everyone that they have been found out!Totally astonishing.
Dear Paul Griffiths,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
5/5
TrustpilotDealing with the team at Romans was a…
Dealing with the team at Romans was a very enjoyable experience. Especially dealing with ceri evans and Elise Jenner.
Dear Mr WebbCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotWe had a fantastic experience
We had a fantastic experience. Romans are great at communicating and pushing the sale forward. They are very professional and helpful.
Dear CarolineCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotDoor not locking
I had an issue with front door not locking. Contacted Romans and Patrick Boydell sent someone round to fix it really quickly. Great service
Dear Mel,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotHave had Romans in Swindon manage a…
Have had Romans in Swindon manage a property for me for 5 years, have had nothing but good service from them. I recently dealt with a lady called Rebecca, she was very kind and helpful and I couldn't have received better service,
5/5
Trustpilotare for Donna-Marie…
The five stars are for Donna-Marie Brant who was the only person in Romans who I could rely on to get things done when there were problems.
Dear Michael,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
5/5
TrustpilotTimely communication
Our property manager Lisa communicates regularly with us and keeps us informed about the progress of maintenance issues.
Dear AnnaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotI have been dealing with Denise Hurn…
I have been dealing with Denise Hurn for a number of years and have always found her exceedingly helpful and very professional..Patricia Gasson
Dear PatriciaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotExcellent Service from Amy and the Team…
Excellent Service from Amy and the Team at Romans Bath, I have dealt with a lot of Estate Agents in Bath, Amy and the Team are by far the most professional and provide a consistent service level with a real attention to detail. MA
4/5
TrustpilotFirst time buyer
Being my first experience of the Property market I was impressed with Romans' especially Mr. Lewis Potter who dealt with it. He was helpful and knowledgeable making the process pretty smooth (!)
Hi Gordon,Thank you for taking the time to review your recent experience. It's pleasing that we could provide you with a positive experience.Don't hesitate to be in touch if you require anything further.Kind regardsCustomer Care Team
5/5
TrustpilotFlat Sale
always keeping us up todate with our sale and helping and chasing Solicitors when needed
Dear Katrina WoodleyCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotHelpful and efficient
We have been impressed with the help provided by Jessica. She is always prompt courteous and efficient
Dear MikeCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotLloyd and Luke
Lloyd and Luke in the sales team were professional, patient and thorough in managing to sell our home. These two gents did a great job.
Dear Jonathan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotVery happy
From start to finish we was dealt with very professionally by Nathan renting a property. He was brilliant and his communication was superb!
Dear DanCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotGreat to choose Romans
Very kind team. I can always get very prompt response and professional support about my property. No doubt I'll cooperate with Romans as always.
Dear Simon,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Romans's Beaconsfield office has 1,425 reviews across 1 platform: 1,425 on Trustpilot (across the whole business).
Romans Beaconsfield is rated 4.1 out of 5 across all 1,425 reviews.
Romans Beaconsfield, 13 The Highway, Station Road, Beaconsfield, HP9 1QQ.
