Every review we hold for the Battersea office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleNever use this branch to rent a property or let them manage a property you own. I rented a flat for a few months in 2015 and still receive debt collection letters from various supplier for debt related to the property from time periods to which I've never lived there. Even 2 years after moving out, Marsh and Parsons themselves contacted me to confirm the release of my deposit as I hadn't paid rent!! They don't even know who's living in the properties they manage. I've spoken with the branch many times over the years to complain and have my details removed from their system but clearly this never happens. They probably don't even know what GDPR means.
Katherine · 28 October 2019
Agent replied
Hi Katherine, we are sorry that you are not happy with your experience with us. We cannot find your details on record, so please do direct your query to the correct team who will be able to assist with this matter further. Best wishes, Marsh & Parsons
★★★★★ 5/5
GoogleJaylie Has been a wonderful agent to work with - very attentive and understanding of my requirements to find a perfect home.
Selina · 13 February 2026
★★★★★ 5/5
GoogleWe used Marsh & Parsons to rent out a property we own; they found tenants within in a couple of days and the tenants were processed extremely quickly and able to move in within a week. All the people I dealt with at Marsh & Parsons were extremely professional throughout the process, keeping us informed of progress and following up everything with emails and phone calls.
Victoria · 31 July 2016
★★★★★ 5/5
GoogleEoghan at Marsh & Parson’s was GREAT. So friendly and so helpful. Even after we signed for the property, he kept in communication until our move in date which left us so reassured. Best London rental experience I’ve ever had!
Rachel · 21 May 2024
Agent replied · 20 June 2024
Dear Rachel, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Eoghan. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
FacebookHarriet helped us find a perfect flat! After only meeting us briefly in the office 1 day prior, she put together an amazing tour of the area and showed us 8 properties. We fell in love with the last one and she coached us all the way through the process. She totally nailed it. Very professional and super knowledgeable about the area. Thank you Harriet!
Tricia · 7 July 2016
★★★★★ 5/5
FacebookFantastic service as a buyer, Theo was not only extremely diligent, but listened to what we had to say and then came up with relevant options. During the conveyancing he worked hard throughout to make sure all parties were in communication and knew what needed to be done. I wouldn't use anyone other than Marsh & Parsons. Thanks again Theo! All the best, Jerry
Jerry · 1 August 2016
★★★★★ 5/5
GoogleAs landlords, M&P has been a great partner for our rental needs. They are knowledgable, efficient and responsive. We have been very happy with the service.
Lisa · 19 November 2024
Agent replied · 10 December 2024
Dear Lisa, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Battersea office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Lesley
★★★★★ 5/5
GoogleI couldn't have expected more from Charlie and his team at Marsh and Parsons. I received honest advice upfront and was not let down. Even when things didn't go as planned I was impressed with everyone at Marsh and Parsons, especially their professionalism and tenacity. I would have no hesitation using you again or recommending your team to anyone in Battersea.
Dominic · 29 October 2015
★★★★★ 5/5
FacebookI couldn't have expected more from Charlie and his team at Marsh and Parsons. I received honest advice upfront and was not let down. Even when things didn't go as planned I was impressed with everyone at Marsh and Parsons, especially their professionalism and tenacity. I would have no hesitation using you again or recommending your team to anyone in Battersea.
Dominic · 23 February 2015
★★★★★ 5/5
GoogleWent with these guys when moving to London for the first time and they made the process super easy! Eoghan especially was constantly in touch, always had time for our questions. Thanks again!
Jack · 21 May 2024
Agent replied · 20 June 2024
Dear Jack, We really appreciate you taking the time to leave such lovely comments about Eoghan. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
GoogleJack, Josh and the whole team were great when they sold my house for me. Excellent communication and all conducted with professionalism, despite the frantic pace of the sale!
Helen · 25 July 2024
Agent replied · 23 October 2024
Dear Helen, Thank you for leaving a lovely Google review for our Battersea office. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
GoogleExcellent experience with the team at Marsh and Parsons Battersea. I was fortunate to work with Amelia and Rachel, who were a pleasure to deal with. Process was v efficient, completed in under two months of the offer being accepted !
James · 19 May 2022
★★★★★ 5/5
GoogleJordan from the Battersea office made the letting process an absolute joy! She was a pleasure to deal with and we couldn't have asked for a better service. She was great at finding properties to meet our criteria and I couldn't be happier with the place we have found. Highly recommend Jordan and the Battersea team!
Matthew · 28 October 2016
★★★★★ 5/5
View AgentsExcellent!
Jordan from the Battersea office made the letting process an absolute joy! She was a pleasure to deal with and we couldn't have asked for a better service. She was great at finding properties to meet our criteria and I couldn't be happier with the place we have found. Highly recommend Jordan and the Battersea team!
Matthew · 22 July 2016
★★★★★ 5/5
GoogleNegin on the sales side is an absolute super star! She was incredibly lovely, emphatic and super efficient (going above and beyond - replying to messages on weekends and days off). One of the best estate agents I’ve ever worked with. Would not hesitate to recommend her and the rest of the M&P team!
Charlotte · 30 July 2022
Agent replied
Hiya Charlotte, thank you so much for taking the time to leave your kind review! We're delighted that you are happy with your experience with us and we will be sure to pass your feedback onto Negin and the rest of our team in Battersea. All the best, Marsh & Parsons
★★★★★ 5/5
FacebookCharlotte really listened to what we were looking for and found us the perfect flat! From the offer process to the paperwork it was very stress free and was all dealt with efficiency. We love our place and we would recommend Charlotte to anyone who was looking in the Battersea & Clapham area. Thanks Charlotte!!
Phoebe · 13 April 2016
★★★★★ 1/5
GoogleI’m extremely disappointed with the way this agency operates. It’s become very clear that they act solely in the landlord’s interest, with no regard for the tenant’s side. … More
Alina · 17 July 2025
★★★★★ 5/5
GoogleCharlie and the team are a wealth of local knowledge - always professional and friendly! 👍🏻👍🏻👍🏻
Tom · 1 March 2020
Agent replied
Hi Tom, thank you so much for taking the time to leave us a positive review! We are delighted that you are pleased with your experience with us and will be sure to pass on your feedback to Charlie and the rest of the team in Battersea. All the best, M&P
★★★★★ 5/5
GoogleLUKE is AMAZING... loveliest guy ever.. there is nothing he won't do for you.. nothing is too much trouble and he is an absolute 'gun' with getting deal done... even thou he is working on behalf of the owner.. as a buyer, I felt he was looking after me as well.... thanks again Luke.. AnaPositiveResponsiveness, Quality, Professionalism, Value
Ana · 21 June 2021
Agent replied · 20 June 2024
Hi Ana, thank you so much for taking the time to leave us your kind review! We are delighted that you are happy with your experience with us and will be sure to pass on your feedback to Luke and the rest of the team in Battersea. All the best, M&P
★★★★★ 5/5
GoogleHad an issue with a lock not working and Anthony came to the property within 10 minutes to help me. Brilliant communication and was very helpful!
Jess · 21 May 2024
Agent replied · 20 June 2024
Dear Jess, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
GoogleI’m very happy with the service I received from M&P. My flat was rented straightaway with no disruption after one tenancy ended.
A smooth transition as one would hope. Many thanks to the team.
Mamad · 18 November 2023
Agent replied · 25 November 2023
Dear Mamad Mossadegh, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
FacebookHarriet Archbell was great! Quick, responsive and got me a good deal. Would highly recommend and use again!
George · 1 February 2017
Agent replied
Thanks so much for the kind words, George. I'll pass the feedback on to Harriet.
★★★★★ 5/5
GoogleHappy with M&P as the letting agent and managers of my property.
Sidorochkina · 2 November 2024
Agent replied · 9 November 2024
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley
★★★★★ 5/5
GoogleCharlotte at Marsh & Parsons Battersea was fantastic in helping us find our new home. She was quick to respond and patient in answering all the questions we had. I wouldn't hesitate in recommending M&P to anyone looking for a property in the local area to rent.
Jonathan · 1 August 2015
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
