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Marsh & Parsons reviews

4.7

★★★★★ Excellent

223 reviews across 3 platforms

118 Northcote Road, Battersea, SW11 6QP

Part of Marsh, see every office.

Marsh's Battersea office at 118 Northcote Road is rated 4.7 out of 5 across 223 reviews on three platforms, including 187 Google reviews rated 4.6. Checked 9 October 2026.

Google logo

4.6 / 5

187

Reviews on Google

This office

Facebook logo

4.8 / 5

21

Reviews on Facebook

This office

View Agents logo

4.9 / 5

15

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Marsh Battersea

Marsh & Parsons Battersea Estate Agents is centrally located on Northcote Road SW11 and has both Sales and Lettings departments covering the whole of the Battersea area incorporating Clapham Junction, Clapham Common Northside, St John's Hill, Wandsworth to the West and the Battersea Park area to the North. The area is a commuters dream thanks to its excellent transport links to the West End and the City. Victorian houses and high quality conversions fill the pretty residential roads and provide a welcoming village atmosphere and strong community feel. The area 'between the commons' is also affectionately known locally as 'Nappy Valley' due to the large number of city, media and law professionals choosing it as the ideal location to start their families. With an excellent selection of good quality schools from both the state and private sector together with the wide open spaces of the local commons and parks (Wandsworth, Clapham and Battersea) it is easy to understand why it is such a popular location to put down some roots. Typical properties sold though the Battersea office range from good quality one and two bedroom converted flats, through to the many three, four and five bedroom houses found throughout SW11 right up to the large family homes situated on prestigious roads such as Granard, Thurleigh and those in the 'Toastrack'. There is also a wide variety of flats, from the mansion flats on prestigious Prince of Wales Drive to conversions and new developments attracting young professionals to the area who enjoy the 'buzz' of the Northcote Road with its market, wine bars, restaurants and eclectic mix of shops and boutiques.

Reviews

Every review we hold for the Battersea office, from every platform, shown as written. First names only.

5/5

Google

We had a very good experience with M&P. Negin was extremely helpful and approachable and put a lot of effort in making the purchase process smooth and quick. We are very grateful to her! I&A

Ilaria · 2 November 2022

Agent replied

Hi Ilaria, thank you so much for taking the time to leave this positive review! We're delighted that you are happy with your experience with us, and we will be sure to pass your feedback onto Negin and the rest of our team in Battersea. All the best, Marsh & Parsons

5/5

Google

Theo was absolutely fantastic in helping us find our home! Attentive, responsive and knowledgable.

Olivia · 21 April 2024

Agent replied · 20 June 2024

Dear Olivia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team

4/5

Google

I have been very happy with the team at Marsh and Parsons. Pleasant and quick work at getting good tenants for me. Thanks Annette

Annette · 22 August 2023

Agent replied · 25 November 2023

Dear Annette, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

A really first class comprehensive service. The team are responsive in an efficient and timely manner. Marketing of the flat for rental purposes is thorough and each time I have needed new tenants, Marsh and Parsons have found very good candidates and offered good rental prices within days. Very happy with the whole agent package . Thank you. Susan

Susan · 30 May 2024

Agent replied · 20 June 2024

Dear Susan, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Lesley, Customer Relations Team

5/5

Google

Very efficient with the rental process. And very helpful to us with any issues we had. Thanks Eoghan and M&P

Felix · 11 November 2023

Agent replied · 25 November 2023

Dear Felix, Thank you for leaving a wonderful 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Very efficient with the rental process. Very helpful ,always reply our phone message quickly, Many thanks Rachael and Shenika

Jack · 18 November 2023

Agent replied · 25 November 2023

Dear Jack, Thank you for leaving a 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

We had a great experience with Marsh & Parsons arranging our tenancy - Anthony was professional and responsive throughout.

Sam · 26 September 2023

Agent replied · 25 November 2023

Dear Sam, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Theo was really helpful in our search for a new flat!

Lana-June · 18 March 2024

Agent replied · 24 March 2024

Dear Lana-June, Thank you for leaving a 5 star Google review. Kind regards, Lesley, Customer Relations Team

1/5

Google

The worst agency I have dealt in in my life. We had four different property managers in less than one year and unfortunately none of them have been proven helpful. I never write reviews but I don't want anyone to experience what we've been through. If you can avoid, avoid. They don't reply to any messages unless you involve the head office and when they do you will have to wait two weeks before anyone gets back to you. We've now got serious problems in our flat which will probably affect our health AND be a financial burden for the owner.NegativeResponsiveness, Professionalism

Thais · 21 June 2022

Agent replied · 20 June 2024

Hi Thais, we're sorry to hear this and would like to investigate this further. unfortunately based on this information, we are unable to find your records on our system. Please may we ask you to contact our Property Management Team at propertymanagement@marshandparsons.co.uk. Kind regards, Marsh & Parsons

4/5

Google

I would like thank the team at Marsh and Parsons for there assistance in the sale of my house on St John’s Hill. After trying to and failing to sell the house with Savills I then instructed Charlie and his team. The team immediately increased the number of viewing and applicants through the door. The team provided regular feed back and where always on hand if i had any questions. The service was excellent and far out stripped that of our other agent. The team ended up finding two suitable buyers the first was not proceed-able for certain reasons, the second buyer was chain free and able to purchase the property in a timely manner paying cash on completion. Team secured a record price for the property and the road. Thank you very much to Charlie and the team.

Julian · 29 October 2015

5/5

Google

There is a dream team at M&P Northcote Road in the shape of Charlie and Rory. They took on my property to sell six months ago and achieved a remarkable result despite having to navigate through 5 offers and some very difficult circumstances. They never flinched a second and were persistent, patient, kind, thoughtful and determined. They gave me a wonderful service and I could not recommend them more highly. I have bought and sold a lot of property in the past, but have never encountered such a delightful, switched-on and efficient team as that at Northcote Road. Thank you so much both of you. Tx

Teresa · 1 August 2015

5/5

Facebook

Ahead of putting out house on the market, we saw a number of different agents. Marsh and Parsons were very open, professional and friendly, and - as first time sellers - dispelled many of the impressions I had of estate agents. Throughout the process the whole team were a credit to the company, with a large number of viewings, well coordinated and no hard sell when we had a few offers which were slightly below the asking price. They eventually secured an offer at asking price, and this came from an agent in another Marsh and Parsons office. Charlie and Rory cordinated this perfectly, and along with Aileen from the other office, the sales process was smooth from start to finish. I wouldn't think twice in recommending Marsh and Parsons, and can't imagine a better team to work with than the one Charlie leads.

Dan · 18 April 2015

5/5

Google

Charlie, Suzanne and the team in the Northcote Road were excellent. We had tried other agents, but preferred the more direct and honest approach offered by M&P. Their sales team were definitely sharper than our previous agent's; they found a good buyer and they maintained that relationship through some difficult times while we missed out on onward purchases. They ultimately got the job done at a difficult time in the housing market when we were desperate to move.

Sophie · 31 July 2017

5/5

Google

Amazing service and extremely professional. They exceeded all expectations

Georgina · 8 August 2026

5/5

Google

We have fairly recently purchased a property through Marsh & Parsons. This is our first every purchase so like people, we were very nervous and very unaware. Thank you so much Charlie and James for all of your help when we took that very first leap, you are a credit to your profession and Marsh & Parsons. I would have no hesitation in buying or selling through you again as I know that job you do is outstanding.

Weifeng · 1 August 2015

5/5

Facebook

We have fairly recently purchased a property through Marsh & Parsons. This is our first every purchase so like people, we were very nervous and very unaware. Thank you so much Charlie and James for all of your help when we took that very first leap, you are a credit to your profession and Marsh & Parsons. I would have no hesitation in buying or selling through you again as I know that job you do is outstanding.

Weifeng · 9 February 2015

5/5

Google

Great service. Negin has been amazing. Great communication between the vendor and seller making it a smooth process. I can’t thank her enough.

G · 16 October 2022

Agent replied

Hi, thank you so much for taking the time to leave this positive review! We're delighted that you are happy with your experience with us and we will be sure to pass your feedback onto Negin and the rest of our team in Battersea. All the best, Marsh & Parsons

5/5

Google

As a returning client to M&P I was allocated to Martin Worrall, who heads up a dedicated and trusted team in Battersea. Martin’s empathetic and solution-focused approach won me over in terms of estate agent choice. His ability to build rapport and create an authentic relationship certainly took the stressors of selling, leaving me with the knowledge that my property was in safe hands, which at the end of the day, is priceless.

Angie · 18 June 2022

Agent replied

Hiya Angie, thank you so much for taking the time to leave your kind review! We're delighted that you are happy with your experience with us and we will be sure to pass your feedback onto Martin and our team in Battersea. All the best, Marsh & Parsons

1/5

Google

This real estate agent was fine, until it came time to leave the property. Extremely disrespectful staff, especially when it came to viewings. I had a women named Charlotte who thought it would be okay to just come over with a potential tenant without telling me, and for some reason can't understand that working from home means I cannot have people inside the flat whilst I'm in meetings, how hard is that to understand? Then she would moan that she couldn't have access to the flat 24/7, I was happy to take viewings at any other time. Then the claims of the security deposit, they wanted to take out over 200 pounds to change light bulbs and change a small toilet flush that was already broken when I moved in. Don't bother with them, judging by all the recent reviews here there quality has gone down hill recently.

Alister · 8 February 2021

Agent replied

Hi Alister, we are sorry that you are not happy with your experience. We do apologise for any miscommunication regarding viewings, and would like to note that any deductions to the deposit are made in line with the contract signed. Please do get in touch if there is anything you would like to discuss with us. Kind regards, Marsh & Parsons

5/5

Google

The whole team at Marsh and Parsons were absolutely fantastic throughout the sale of our house. They invested a huge amount of time and effort into showing round as many propspective buyers as possible, and eventually finding us a fantastic buyer who completed in under 3 weeks. Very happy with all aspects of their service, with James and Charlie deserving a special mention of thanks for all their hard work. Thanks guys!

Tom · 29 October 2015

5/5

Google

Excellent service from the Marsh & Parsons team when selling my property. Charlie and Tom were professional and accommodating throughout the process and provided insightful information both for selling our property and for finding our next one. Having heard reports from friends on their bad experiences with other agents, I couldn't recommend Marsh & Parsons highly enough. I just hope Charlie and Tom are still there when I decide to move again!

Graham · 1 August 2015

5/5

View Agents
Tenant

Excellent service

My wife and myself were looking for an appartment between the Commons and and after consulting different agencies, it was immediately clear, that we would stay with Harriet Archbell from Marsh & Parsons. She showed us around different options after assessing our wishes. It was fun the whole experience and we finally found our dream house thanks to Harriet. I can only recommend looking out for her help! Dr. Andreas Jahnigen

Andreas · 13 April 2016

5/5

Google

Theodore (Theo) was the most accommodating letting agent I have come across. A genuine understanding of my requirements allowed for efficient viewings of suitable properties and a disregard for those he knew I wouldn't consider. Thoroughly personable guy and a genuine pleasure to work with, would highly recommend.

Tom · 10 March 2024

Agent replied · 24 March 2024

Dear Tom, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Battersea office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Lesley, Customer Relations Team

5/5

Google

Would definitely recommend Marsh and Parson’s. Eoghan at the Battersea office was so helpful when trying to find a property to rent in SW London. He gave us all the right advice on how best to secure a place and was always super responsive with any issues we had! Love our new place now :)

Grace · 26 September 2023

Agent replied · 25 November 2023

Dear Grace, It’s great to hear that you have had a brilliant experience with our Battersea office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Lesley Alford, Customer Relations Team

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Questions about Marsh & Parsons

How many reviews does Marsh & Parsons have?

Marsh's Battersea office has 223 reviews across three platforms: 187 on Google, 21 on Facebook, 15 on View Agents.

What is Marsh & Parsons's rating?

Marsh & Parsons is rated 4.7 out of 5 across all 223 reviews, and 4.6 out of 5 on Google from 187 reviews.

What do landlords say about Marsh & Parsons?

9 reviews from landlords, rated 4.9 out of 5 on average. For example, Louise wrote: "As a landlord, when a current tenant chooses to leave its a stressful time. The team at Marsh and Parsons (Northcote road) have been wonderful in handling the ..."

What do tenants say about Marsh & Parsons?

4 reviews from tenants, rated 5.0 out of 5 on average. For example, Andreas wrote: "My wife and myself were looking for an appartment between the Commons and and after consulting different agencies, it was immediately clear, that we would stay ..."

Where is Marsh's Battersea office?

Marsh & Parsons, 118 Northcote Road, Battersea, SW11 6QP.

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