Every review we hold for the Battersea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a very good experience with M&P. Negin was extremely helpful and approachable and put a lot of effort in making the purchase process smooth and quick. We are very grateful to her! I&A
Ilaria · 2 November 2022
Agent replied
Hi Ilaria, thank you so much for taking the time to leave this positive review! We're delighted that you are happy with your experience with us, and we will be sure to pass your feedback onto Negin and the rest of our team in Battersea. All the best, Marsh & Parsons
★★★★★ 5/5
GoogleTheo was absolutely fantastic in helping us find our home! Attentive, responsive and knowledgable.
Olivia · 21 April 2024
Agent replied · 20 June 2024
Dear Olivia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team
★★★★★ 4/5
GoogleI have been very happy with the team at Marsh and Parsons. Pleasant and quick work at getting good tenants for me.
Thanks Annette
Annette · 22 August 2023
Agent replied · 25 November 2023
Dear Annette, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleA really first class comprehensive service. The team are responsive in an efficient and timely manner.
Marketing of the flat for rental purposes is thorough and each time I have needed new tenants, Marsh and Parsons have found very good candidates and offered good rental prices within days.
Very happy with the whole agent package .
Thank you.
Susan
Susan · 30 May 2024
Agent replied · 20 June 2024
Dear Susan, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
GoogleVery efficient with the rental process. And very helpful to us with any issues we had. Thanks Eoghan and M&P
Felix · 11 November 2023
Agent replied · 25 November 2023
Dear Felix, Thank you for leaving a wonderful 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleVery efficient with the rental process. Very helpful ,always reply our phone message quickly, Many thanks Rachael and Shenika
Jack · 18 November 2023
Agent replied · 25 November 2023
Dear Jack, Thank you for leaving a 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleWe had a great experience with Marsh & Parsons arranging our tenancy - Anthony was professional and responsive throughout.
Sam · 26 September 2023
Agent replied · 25 November 2023
Dear Sam, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleTheo was really helpful in our search for a new flat!
Lana-June · 18 March 2024
Agent replied · 24 March 2024
Dear Lana-June, Thank you for leaving a 5 star Google review. Kind regards, Lesley, Customer Relations Team
★★★★★ 1/5
GoogleThe worst agency I have dealt in in my life. We had four different property managers in less than one year and unfortunately none of them have been proven helpful. I never write reviews but I don't want anyone to experience what we've been through. If you can avoid, avoid. They don't reply to any messages unless you involve the head office and when they do you will have to wait two weeks before anyone gets back to you. We've now got serious problems in our flat which will probably affect our health AND be a financial burden for the owner.NegativeResponsiveness, Professionalism
Thais · 21 June 2022
Agent replied · 20 June 2024
Hi Thais, we're sorry to hear this and would like to investigate this further. unfortunately based on this information, we are unable to find your records on our system. Please may we ask you to contact our Property Management Team at propertymanagement@marshandparsons.co.uk. Kind regards, Marsh & Parsons
★★★★★ 4/5
GoogleI would like thank the team at Marsh and Parsons for there assistance in the sale of my house on St John’s Hill. After trying to and failing to sell the house with Savills I then instructed Charlie and his team. The team immediately increased the number of viewing and applicants through the door. The team provided regular feed back and where always on hand if i had any questions. The service was excellent and far out stripped that of our other agent. The team ended up finding two suitable buyers the first was not proceed-able for certain reasons, the second buyer was chain free and able to purchase the property in a timely manner paying cash on completion. Team secured a record price for the property and the road.
Thank you very much to Charlie and the team.
Julian · 29 October 2015
★★★★★ 5/5
GoogleThere is a dream team at M&P Northcote Road in the shape of Charlie and Rory. They took on my property to sell six months ago and achieved a remarkable result despite having to navigate through 5 offers and some very difficult circumstances. They never flinched a second and were persistent, patient, kind, thoughtful and determined. They gave me a wonderful service and I could not recommend them more highly. I have bought and sold a lot of property in the past, but have never encountered such a delightful, switched-on and efficient team as that at Northcote Road. Thank you so much both of you. Tx
Teresa · 1 August 2015
★★★★★ 5/5
FacebookAhead of putting out house on the market, we saw a number of different agents. Marsh and Parsons were very open, professional and friendly, and - as first time sellers - dispelled many of the impressions I had of estate agents.
Throughout the process the whole team were a credit to the company, with a large number of viewings, well coordinated and no hard sell when we had a few offers which were slightly below the asking price.
They eventually secured an offer at asking price, and this came from an agent in another Marsh and Parsons office. Charlie and Rory cordinated this perfectly, and along with Aileen from the other office, the sales process was smooth from start to finish.
I wouldn't think twice in recommending Marsh and Parsons, and can't imagine a better team to work with than the one Charlie leads.
Dan · 18 April 2015
★★★★★ 5/5
GoogleCharlie, Suzanne and the team in the Northcote Road were excellent. We had tried other agents, but preferred the more direct and honest approach offered by M&P. Their sales team were definitely sharper than our previous agent's; they found a good buyer and they maintained that relationship through some difficult times while we missed out on onward purchases. They ultimately got the job done at a difficult time in the housing market when we were desperate to move.
Sophie · 31 July 2017
★★★★★ 5/5
GoogleAmazing service and extremely professional. They exceeded all expectations
Georgina · 8 August 2026
★★★★★ 5/5
GoogleWe have fairly recently purchased a property through Marsh & Parsons. This is our first every purchase so like people, we were very nervous and very unaware.
Thank you so much Charlie and James for all of your help when we took that very first leap, you are a credit to your profession and Marsh & Parsons. I would have no hesitation in buying or selling through you again as I know that job you do is outstanding.
Weifeng · 1 August 2015
★★★★★ 5/5
FacebookWe have fairly recently purchased a property through Marsh & Parsons. This is our first every purchase so like people, we were very nervous and very unaware.
Thank you so much Charlie and James for all of your help when we took that very first leap, you are a credit to your profession and Marsh & Parsons. I would have no hesitation in buying or selling through you again as I know that job you do is outstanding.
Weifeng · 9 February 2015
★★★★★ 5/5
GoogleGreat service. Negin has been amazing. Great communication between the vendor and seller making it a smooth process. I can’t thank her enough.
G · 16 October 2022
Agent replied
Hi, thank you so much for taking the time to leave this positive review! We're delighted that you are happy with your experience with us and we will be sure to pass your feedback onto Negin and the rest of our team in Battersea. All the best, Marsh & Parsons
★★★★★ 5/5
GoogleAs a returning client to M&P I was allocated to Martin Worrall, who heads up a dedicated and trusted team in Battersea. Martin’s empathetic and solution-focused approach won me over in terms of estate agent choice. His ability to build rapport and create an authentic relationship certainly took the stressors of selling, leaving me with the knowledge that my property was in safe hands, which at the end of the day, is priceless.
Angie · 18 June 2022
Agent replied
Hiya Angie, thank you so much for taking the time to leave your kind review! We're delighted that you are happy with your experience with us and we will be sure to pass your feedback onto Martin and our team in Battersea. All the best, Marsh & Parsons
★★★★★ 1/5
GoogleThis real estate agent was fine, until it came time to leave the property. Extremely disrespectful staff, especially when it came to viewings. I had a women named Charlotte who thought it would be okay to just come over with a potential tenant without telling me, and for some reason can't understand that working from home means I cannot have people inside the flat whilst I'm in meetings, how hard is that to understand? Then she would moan that she couldn't have access to the flat 24/7, I was happy to take viewings at any other time.
Then the claims of the security deposit, they wanted to take out over 200 pounds to change light bulbs and change a small toilet flush that was already broken when I moved in.
Don't bother with them, judging by all the recent reviews here there quality has gone down hill recently.
Alister · 8 February 2021
Agent replied
Hi Alister, we are sorry that you are not happy with your experience. We do apologise for any miscommunication regarding viewings, and would like to note that any deductions to the deposit are made in line with the contract signed. Please do get in touch if there is anything you would like to discuss with us. Kind regards, Marsh & Parsons
★★★★★ 5/5
GoogleThe whole team at Marsh and Parsons were absolutely fantastic throughout the sale of our house. They invested a huge amount of time and effort into showing round as many propspective buyers as possible, and eventually finding us a fantastic buyer who completed in under 3 weeks. Very happy with all aspects of their service, with James and Charlie deserving a special mention of thanks for all their hard work. Thanks guys!
Tom · 29 October 2015
★★★★★ 5/5
GoogleExcellent service from the Marsh & Parsons team when selling my property. Charlie and Tom were professional and accommodating throughout the process and provided insightful information both for selling our property and for finding our next one. Having heard reports from friends on their bad experiences with other agents, I couldn't recommend Marsh & Parsons highly enough. I just hope Charlie and Tom are still there when I decide to move again!
Graham · 1 August 2015
★★★★★ 5/5
View Agents TenantExcellent service
My wife and myself were looking for an appartment between the Commons and and after consulting different agencies, it was immediately clear, that we would stay with Harriet Archbell from Marsh & Parsons. She showed us around different options after assessing our wishes. It was fun the whole experience and we finally found our dream house thanks to Harriet. I can only recommend looking out for her help!
Dr. Andreas Jahnigen
Andreas · 13 April 2016
★★★★★ 5/5
GoogleTheodore (Theo) was the most accommodating letting agent I have come across. A genuine understanding of my requirements allowed for efficient viewings of suitable properties and a disregard for those he knew I wouldn't consider. Thoroughly personable guy and a genuine pleasure to work with, would highly recommend.
Tom · 10 March 2024
Agent replied · 24 March 2024
Dear Tom, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Battersea office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
GoogleWould definitely recommend Marsh and Parson’s. Eoghan at the Battersea office was so helpful when trying to find a property to rent in SW London. He gave us all the right advice on how best to secure a place and was always super responsive with any issues we had! Love our new place now :)
Grace · 26 September 2023
Agent replied · 25 November 2023
Dear Grace, It’s great to hear that you have had a brilliant experience with our Battersea office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Lesley Alford, Customer Relations Team
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