Every review we hold for the Bath office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMonica has been amazing, very attentive and helpful. She is very patient when I am slow to respond and always really courteous. I couldn’t wish for better service from Andrews and Monica in particular. Thankyou
Neil · 6 March 2026
Agent replied · 20 March 2026
Thank you, Neil, for your wonderful feedback! We're thrilled to hear about your positive experience with Monica. Providing attentive and courteous service is our priority, and we're glad Monica delivered that for you. We appreciate your support and look forward to assisting you in the future! Best wishes , Lisa
★★★★★ 5/5
GoogleWent to Andrews after having to sell my late mother’s house and Sophia Robinson and Emily Snell were kind, accommodating and respectful when it came to this matter. They were quick and responsive when it came to questions I had and were …
Daniel · 22 December 2025
Agent replied · 20 March 2026
Dear Daniel,
Thank you for your heartfelt review. We're glad Sophia and Emily could support … More
★★★★★ 5/5
GoogleThe Andrews Bear Flat team were great! As first time buyers we didn’t know much about the process, Emma and the team were so supportive, informative, friendly and patient throughout. They kept us really up to date on the progress and were always happy to answer any questions or ease our concerns. Would 100% recommend to anyone looking to buy in the area.
Would also 100% recommend their mortgage advice service. Chloe, our mortgage advisor, was amazing! I don’t know how we would have done it without her!
Emily · 25 July 2024
Agent replied · 24 August 2024
Hi Emily , thank you for taking the time to leave us a review and recommendation. It is fantastic to hear that the Bear Flat team and Chloe were able to assist you in securing your first home, congratulations! It is great that they were so supportive during your first purchase. Thanks again , Lisa
★★★★★ 5/5
GoogleEmma and Emily (and all the team) at the Bear Flat Branch were great through the whole process, from valuation to completion! Offered a competitive commission rate and were really flexible to our needs, especially around viewings.
Holly · 20 December 2025
Agent replied · 20 March 2026
Thank you, Holly for your wonderful review! We're thrilled to hear that Emma, Emily, and the team made your experience smooth and flexible. Your satisfaction is our priority, and we appreciate your kind words and support. Best wishes in your new home!
★★★★★ 5/5
GoogleEmma, Keith and the Andrews Bear Flat Branch team were absolutely fantastic in supporting me through my house sale. They were professional, incredibly responsive, and kept me informed every step of the way. Their dedication made the whole process smooth and stress-free, and they even managed to complete the sale 1.5 months earlier than expected. I’m truly grateful for all their hard work and couldn’t recommend them more highly!
Lisa · 21 April 2026
Agent replied · 22 April 2026
Hi Lisa, thank you so much for your wonderful review! We're thrilled to hear that Emma, Keith, and the team made your house sale smooth and stress-free. Your recommendation means a lot to us. Best wishes in your new home , Lisa
★★★★★ 5/5
GoogleA big thank you to Zak and the team at Andrews for selling our mum’s house. The whole team were really helpful, friendly and professional throughout the process. Zak in particular was outstanding. We experienced difficulties in the final stages due to issues with solicitors and it looked like exchange and completion weren’t going to happen as planned. Zak worked incredibly hard contacting solicitors and other estate agents to confirm what was needed to achieve completion, contacted those individuals to ensure this happened and kept us well informed. We are very grateful for the excellent service!
Ali · 20 April 2024
Agent replied · 24 August 2024
Hi Ali, thank you for taking the time to leave us a review. It's fantastic to see that Zak worked so hard for you, even through some difficulties. It's really pleasing to see his efforts have been recognised and we know he will really appreciate seeing your kind feedback. Thanks, Rhys
★★★★★ 5/5
GoogleCatherine and the team at Andrews Bear Flat have been absolutely fantastic to work with. From the outset, they’ve been incredibly pragmatic, honest, and proactive, a refreshing change from the usual estate agent experience! …
Rama · 20 November 2025
Agent replied · 20 March 2026
Dear Rama Razeghi,
Thank you for your wonderful feedback! We're thrilled to hear about your … More
★★★★★ 5/5
GoogleWe completed on the sale of our flat in Bath this week and the help and advice we received from the team at Andrews was outstanding from beginning to end. Emily in particular went above and beyond. She responded promptly to any questions we had and her negotiating skills with all the parties involved were exceptional. She was our main point of contact throughout what proved to be a very complicated sale.
She dealt with all the frustrations in a very calm and efficient way. We would have no hesitation in recommending Emily and the whole team in Bath to anyone else or asking her to help us in the future.
Thank you Emily!
Julie · 26 March 2024
Agent replied · 30 March 2024
Hi Julie, thank you for the five star review. Brilliant to see that Emily was there to help you every step of your sale and we know she will be super pleased to see your kind feedback, especially in what was a tricky situation at times. Congratulations on the sale and we look forward to helping you again, should you ever need us. Thanks, Rhys
★★★★★ 5/5
GoogleAmazing and professional service throughout!
We sold our house through Andrews, and from day one to completion, they helped us through the whole process. This was our first time selling a property, but with Andrews, they made the whole process a lot easier.
I have to give a shout-out to Hamza who was incredibly supportive throughout. It is fair to say that our house sale wasn't easy. We had many viewings but no offers, then the offer we had fell through, and we finally received an offer 8 months after listing.
Even after this point, there were complications with solicitor enquiries, with responses from third parties. Hamza went above and beyond, and called all the relevant third parties, calling solicitors on both sides almost daily to push things along.
In addition, Hamza would call me daily to give me key updates (even when he was on annual leave!). I can honestly say, I had not expected this level of service and I would recommend Andrews to anyone who is looking to sell their property.
If you are looking for a personal and credible service to sell your house, which let's face it, is stressful in itself - this is the agent for you!
Travis · 19 February 2024
Agent replied · 24 February 2024
Hi Travis, thank you for taking the time to leave us a review. Brilliant to see that the team in Andrews Bath, in particular Hamza was on hand to help you through each step of the way. It certainly looks like he was working really hard to achieve a sale for you and to then push it all the way through to completion. We know he will really appreciate seeing your positive feedback. Thanks, Rhys.
★★★★★ 5/5
GoogleJake and Emily from Andrews in Bear Flat were fabulous. Assisted us brilliantly with all questions and requests! …
Lise · 22 February 2026
Agent replied · 20 March 2026
Dear Lise Cunningham,
Thank you for your wonderful review! We're thrilled to hear that Jake, Emily, … More
★★★★★ 5/5
GoogleWe had an outstanding experience with Emily Snell at Andrews Bear Flat Branch. Emily was accommodating, providing us with valuable information and giving her time to support us in a property valuation. She took the time to understand our needs, went above and beyond to ensure we were well-informed, and provided us with the information we requested. Thank you, Emily, for all your hard work and support!
Cameron · 25 July 2024
Agent replied · 24 August 2024
Hi Cameron and Micah, thank you for taking the time to leave us a fantastic review. It's amazing to see that Emily was helpful to you, providing you with all the information you required to make an informed decision. Thanks again, Rhys
★★★★★ 5/5
GoogleIt is with great delight I would like to say a big thankyou to Hamza Uddin and the Andrews Bear Flats sales team for providing excellent service in selling my Bath based property. All the way from the initial engagement, finalizing the brochure to closing out the sale Hamza was always available to discuss progress and chase up the buyers solicitor which was needed several times. Many thanks Hamza, I would defiantly recommend you and your team.
Tim · 18 November 2023
Agent replied · 25 November 2023
Hi Tim, thank you for taking the time to write a five star review to Hamza in our Bath branch. Really glad to hear he provided you with excellent service whilst selling your property and always remained available with any queries you had. Thank you for the recommendation and all the best, Laura.
★★★★★ 5/5
GoogleI have been looking for a house for over a year. Sophia from Andrews has been super helpful and responsive throughout a really tricky search in a difficult time in the market. I have been really grateful for her patience and support
Helen · 22 July 2026
Agent replied · 22 August 2026
Thank you, Helen, for your kind words! We're thrilled to hear that Sophia was able to assist you during your search. Your satisfaction is our priority, and we appreciate your trust in us. Best wishes in your new home!
★★★★★ 5/5
GoogleThanks to all the team at Andrews Bear Flat for their hard work and dedication in assisting us with the purchase of our first house. Emma's particular attention to our needs and her pragmatism helped to push this across the line and her communication from end-to-end has been prompt and extremely helpful. Overall, she has been a stellar agent and a joy to work with.
Owen · 22 January 2026
Agent replied · 20 March 2026
Thank you, Owen, for your kind words and 5-star rating! We're thrilled to hear about your positive experience with Emma and our team. It's wonderful to know we could assist you in purchasing your first home. Wishing you all the best in your new place , Lisa
★★★★★ 5/5
GoogleI'm a property investor in Bath. Very happy with my dealings with the team at Andrews, especially Jake who has been consistently responsive, patient and supportive through the deal process.
Andrew · 15 June 2026
★★★★★ 5/5
GoogleThe team were incredibly supportive throughout the transaction; as a first time buyer, I was new to the process and Emma was there to support me and make sure all of my questions were quickly answered and provided me consistent updates. Thank you to Emma, Zak and the rest of the Andrews team for all of the help, would definitely recommend :)
Gabriela · 25 July 2024
Agent replied · 24 August 2024
Hi Gabriela, thank you for taking the time to share your experience. Brilliant to see that Emma, Zak and the rest of the team were so accomodating, providing you with all the support you required throughout. Thanks again, Rhys
★★★★★ 5/5
GoogleEmily was a very well- informed and highly professional agent. She gave lots of valuable advice on the area and I found her market valuation to be clear, logical and well-evidenced. She has a lovely manner and answered all our questions in depth. Very impressed and thanks again for your help.
Cass · 23 October 2024
Agent replied · 24 October 2024
Thank you, Cass! We're thrilled to hear about your positive experience with Emily. Your kind words and appreciation mean a lot to us. Best wishes , Lisa
★★★★★ 5/5
GoogleMy wife Paty and I Matthew Watts give Jake and Emma 5 stars for their excellent help in helping us find a buyer and to negotiate a final price for our house.
Matthew · 1 August 2026
Agent replied · 22 August 2026
Dear Matthew and Paty, thank you for your wonderful review! We're thrilled to hear that Jake and Emma provided excellent service in finding a buyer and negotiating a great price for your house. Your satisfaction is our priority, and we appreciate your trust in us. Best wishes , Lisa
★★★★★ 5/5
GoogleCatherine went out of her way to help me view two properties at short notice and took the time to advise me regarding the marketing and sale of my own home (despite it being on the market in another county). I really appreciate the help and guidance she gave me.
Lisa · 24 September 2024
Agent replied · 24 October 2024
Thank you, Lisa! We're thrilled to hear Catherine could assist you so effectively. Your kind words mean a lot to us.
★★★★★ 5/5
GoogleThank you so much to Sophia, Catherine and Emily for persevering with us through an extremely protracted purchase, I am sure they have worked extremely hard to prevent the sale falling through. All the best, Alex
Alex · 4 April 2025
Agent replied · 30 May 2025
Thank you, Alex, for your kind words and 5-star review! We're thrilled Sophia, Catherine, and Emily could assist you through the process. Your feedback is greatly appreciated. Best wishes, Jake
★★★★★ 5/5
GoogleEmily at Andrew’s has been super-helpful throughout the process of renting a property. I can’t thank her enough for her timely responses, her friendliness, and her conscientiousness. Great feedback from us!
Kate · 22 July 2026
Agent replied · 22 August 2026
Hi Kate, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Emily. Your kind words mean a lot to us, and we're delighted to have been of assistance. If you need anything else, feel free to reach out.
★★★★★ 5/5
GoogleProfessional and friendly service from the team . Would definitely use again . Very easy to deal with. Highly recommended. Many thanks for all your hard work.
Nic · 8 August 2026
Agent replied · 22 August 2026
Hi Nic .
Thank you for your wonderful feedback! We're thrilled to hear you had a positive experience with our team. Your recommendation means a lot to us. Looking forward to assisting you again in the future! Best wishes , Lisa
★★★★★ 5/5
GoogleI have to say that Emma is a superstar. She was the most professional and friendly salesperson we encountered during our home viewing experience. We loved her service. Her responses and suggestions were always very timely and helpful throughout the home buying process. We recommend Emma to everyone. Zizheng & Shasha
Y · 25 July 2024
Agent replied · 24 August 2024
Thank you so much for taking the time to leave us a review, we know that Emma will really appreciate seeing your kind feedback about your experience. Thanks again for sharing it, Rhys.
★★★★★ 5/5
GoogleI have a lot of experience as a property owner of letting agencies and have remained with this Andrews office for 9 years, way longer than any other. This is solely down to the people and the can-do culture for this office and their understanding that good communication with landlords and tenants is key. James Fox is my current property manager and is always efficient, effective and adaptive. I highly recommend him and this office in general, whether you're a prospective landlord or a tenant. I say this as one who very rarely writes reviews and, no, I'm not getting commission :)
Ian · 13 September 2021
Agent replied
Good afternoon Ian Down, thank you for your feedback regarding Andrews Bath Bear Flat and thanks so much for leaving us a 5 star review!
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