Trusted Agent profile · Bath and North East Somerset

Andrews New Homes Bath/Bristol reviews in Bath and North East Somerset

4.8

★★★★★ Excellent

2,181 reviews across 1 platform

The Clockhouse, Bath Hill, Keynsham, BS31 1HL, Bath and North East Somerset, BS31 1HL

Part of Andrews, see every office.

Andrews's office in Bath and North East Somerset, at The Clockhouse, is rated 4.8 out of 5 across 2,181 reviews on 1 platform.

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2,181

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.

5/5

Trustpilot

Hollie and the team have been extremely…

Hollie and the team have been extremely helpful and let our flat within days. We really appreciate the efforts they've gone to. Thank you.

Naomi · 14 July 2021

5/5

Trustpilot

Emily has been fantastic- a credit to Andrews.

Emily has been fantastic. Friendly but very efficient from the start. Regular contact with myself which is reassuring and needed.

Leanne · 10 March 2022

5/5

Trustpilot

Great customer service

Great communication and extremely helpful and responsive with any questions. Both Patrick and Ruth were lovely to deal with!

A · 26 April 2022

5/5

Trustpilot

Positive and professional experience

Jennifer who managed our property was very helpful getting any issues resolved promptly.

Hugh · 2 March 2024

Agent replied · 22 October 2024

Hi Hugh, amazing to see that Jennifer has been on hand to sort any issues for you effectively and efficiently! Thank you for sharing your experience, we know Jennifer will really appreciate seeing your feedback. Thanks, Rhys

5/5

Trustpilot

Prompt replies to my emails

Norman · 30 July 2024

Agent replied · 22 October 2024

Thank you, Norman! We're glad to hear you appreciated our prompt responses. Your satisfaction is important to us!

5/5

Trustpilot

They are very professional and helpful

They are very professional and helpful. I worked with Tracy and she is very supportive and understanding.

Laxmikant · 14 July 2022

5/5

Trustpilot

Reliable and helped out when even they…

Reliable and helped out when even they could.

A · 1 June 2024

Agent replied · 22 October 2024

Thank you for taking the time to leave us a review! Thanks, Rhys

5/5

Trustpilot

Professional and knowledgeable team who…

Professional and knowledgeable team who kept me sane during a stupidly long house-move, thanks Lisa Lansdown and the team!

Suzi · 5 April 2022

5/5

Trustpilot

Great agent

Junior was really friendly and understanding - a great agent

K · 21 March 2023

5/5

Trustpilot

Steve was very helpful throughout the…

Steve was very helpful throughout the process. I am happy to recommend Andrew property to my colleagues and friends.

Benedicta · 15 March 2022

5/5

Trustpilot

Supportive team from start to finish

Supportive team from start to finish. Highly recommended them.

Mandy · 3 May 2024

Agent replied · 22 October 2024

Hi Mandy, thank you for your five star review. Fantastic to see the team have provided you with excellent support and I am so glad they were able to help. All the best, Laura.

5/5

Trustpilot

Nancy was exceptional and gave us much…

Nancy was exceptional and gave us much more info than any other agent has given before!

Michael · 25 July 2022

5/5

Trustpilot

Great service very helpful

Trevor · 31 July 2024

Agent replied · 22 October 2024

Thank you, Trevor! We're thrilled to hear you had a great experience with our service. Your kind words mean a lot to us!

5/5

Trustpilot

Tara Darling Andrews Lettings

I have been dealing with Andrews Lettings for many years now and one particular team member, Tara Darling, stands out as she has proved to be an invaluable asset to the Andrews group. She’s a fantastic ambassador and true consummate professional. I would like to take this opportunity to thank her for her many years of excellent customer service.

Mr · 31 January 2023

5/5

Trustpilot

Smooth and easy always great to have…

Smooth and easy always great to have Andrews helping out when ever possible they have a great team

Naomi · 16 October 2023

Agent replied · 22 October 2024

Hi Naomi, thank you for the fantastic five star review. Great to see the team were on hand to help you out throughout your dealings with us, thanks again, Rhys....

5/5

Trustpilot

My agent

My agent, Janine proved an excellent representative, who continually kept me updated with the progress of the sale.

Steve · 13 October 2023

Agent replied · 22 October 2024

Hi Steve, thank you for the five star review and for recognising Janine's efforts. Keeping everyone in the loop on all sides in crucial when selling/buying so it's great to see we delivered updates regularly for you throughout the process. Thanks, Rhys

5/5

Trustpilot

Nicole helped us book our AMS…

Nicole helped us book our AMS appointment and was very helpful at answering any questions we had.

Josh · 31 October 2023

Agent replied · 22 October 2024

Hi Josh, thank you for the five star review, great to see that Nicole was able to assist you and it's really pleasing to see that she positioned our mortgage adviser too! We hope both conversations gave you an insight into your options, allowing you to make an informed choice moving forward! Thanks, Rhys

5/5

Trustpilot

Professional, helpful advice...

Great support from Shannae...

Annie · 17 July 2024

Agent replied · 22 October 2024

Hi Annie, thanks for sharing your experience with us.

5/5

Trustpilot

Great

Great. Good service I got from Issy

Chikamma · 20 May 2024

Agent replied · 22 October 2024

Hi Chikamma, thank you for the five star review, amazing to see you received great service from Issy. I am so glad she was able to help and all the best, Laura.

5/5

Trustpilot

Janine Derbyshire's fast and successful…

Janine Derbyshire's fast and successful assistance /solutions to our concerns

Lyka · 21 March 2024

Agent replied · 22 October 2024

Hi Lyka, thank you for the five star review. Great to see that Janine has been able to assist you with anything required so far. Thanks again, Rhys

5/5

Trustpilot

Very helpful and friendly service

Lisa looked after us brilliantly providing a helpful, friendly and responsive service throughout.

Andy · 18 January 2024

Agent replied · 22 October 2024

Hi Andy & Louise, we really appreciate the feedback and we know Lisa will be too! Thanks, Rhys

5/5

Trustpilot

She was very helpful

Sana · 11 July 2024

Agent replied · 22 October 2024

Hi Sana, thank you for the review. Amazing to see you had all the help you needed. Thanks again, Rhys

5/5

Trustpilot

Professional

Professional, friendly and helpful.

Eva · 11 July 2024

Agent replied · 22 October 2024

Hi Eva, thanks for the five star review!

5/5

Trustpilot

Excellent Services

Mr. Connor Edney gave us the excellent service, as ontime and prompt communications services. I am deeplyappreciated.

Kwon · 11 October 2023

Agent replied · 22 October 2024

Hi there, thank you for taking the time to write us a five star review and giving a shout out to Connor. Really glad to hear he provided you with excellent service and he was there whenever you needed him. All the best for the future, Laura.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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