Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHighly recommended
Efficient, reliable agency secured my ideal flat rental seamlessly.Highly recommended
Anugrah · 20 January 2024
Agent replied · 22 October 2024
Hi Anugrah, thanks for sharing your experience and we are so pleased we've assisted you in finding your new home! Thanks, Rhys
★★★★★ 5/5
TrustpilotAndrews & Tracy we’re great.
Andrews we’re a great agent to work with. Tracy in the office help us every step of the way with great and timely communication keeping our minds at ease through the entire process. I would highly recommend them and make sure you get Tracy on your account when it’s time to engage the solicitors, she’ll keep them on their toes.
Ayo · 15 July 2022
★★★★★ 5/5
TrustpilotExemplary professionalism
Jean-Pierre was excellent! Transparent, communicative and confident. I highly recommend
Charlie · 3 October 2022
★★★★★ 5/5
TrustpilotNancy gave a professional service while…
Nancy gave a professional service while showing us around a property this morning.
Sarah · 4 November 2023
Agent replied · 22 October 2024
Hi Sarah, thank you for the five star review, it's really appreciated! We are so glad to see you had a fantastic experience viewing a property with Nancy.Thanks, Rhys
★★★★★ 4/5
TrustpilotGood team
They where great from the beginning to the end. I even had to call in to ask few paper work that I have replaced, they where so good gave me a spare copy within few days. Thanks you guys I have been so stressed and they just made me feel human, great team
Olivia · 22 March 2023
★★★★★ 5/5
TrustpilotThe company really helped to get things…
The company really helped to get things sorted out Vero quickly and also helped me to arrange things in a very professional way.Nancy Henley she really does a great job and hats off for her patience even during her busy schedule, she helped me to get the online form filled. Thanks for all great helps.
Harikumar · 12 January 2023
★★★★★ 5/5
TrustpilotI really enjoyed my experience with…
I really enjoyed my experience with Andrews property, they were so helpful and friendly.
Achina · 1 October 2023
Agent replied · 22 October 2024
Hi Achina, thank you so much for the five star review. Great to see you've had a brilliant experience with us.Thanks, Rhys
★★★★★ 5/5
TrustpilotDealing with Josh whilst looking to…
Dealing with Josh whilst looking to purchase a property has been a really great experience. His knowledge of the market & understanding of what we're looking for and how he can fit this brief has been brilliant, and nothing has been too much of an ask for him.Highly recommend - thanks again Josh!
Carl · 11 March 2023
★★★★★ 1/5
TrustpilotDisgusting service
Disgusting service. Have all sort of issues around my flat that this company is stealing as they are providing no service to us. Yet to find someone competent in this company.
Naomi · 13 January 2022
Agent replied · 22 October 2024
Dear Naomi, this doesn’t sound right and we’d like to look into what has happened here. Please could you get in touch with us at wecare@andrewsonline.co.uk with some more details and we’ll get back to you?
★★★★★ 1/5
TrustpilotHiding behind a so called social…
Hiding behind a so called social purpose they are beyond contempt. A bunch of part time jokers playing shop putting their own self interests first.BEWARE & STAY CLEAR.
Shaine · 11 June 2022
Agent replied · 22 October 2024
Dear Shaine, our social purpose is in fact our sole reason for being and is why we exist. As such, we take complaints serious and would be keen for you to get in touch via wecare@andrewsonline.co.uk so that we are able to look into your experience in more detail.
★★★★★ 5/5
TrustpilotVery friendly and helpful
Very friendly and helpful, clearly knew the property and area, no pressure
Jean · 11 November 2023
Agent replied · 22 October 2024
Hi Jean, thank you for taking the time to give us a five star review. Glad to hear our team has been friendly and helpful to yourself! Thanks again and all the best, Laura.
★★★★★ 5/5
TrustpilotMaria from Andrews Lettings was very…
Maria from Andrews Lettings was very friendly and professional. Pleasure to deal with.
Greta · 14 April 2022
★★★★★ 5/5
TrustpilotGreat service
Meg and Graeme were amazing, supportive and well informed throughout the purchasing process.
Emily · 11 April 2022
★★★★★ 5/5
TrustpilotVery competent
Very polite and helpull
Felipe · 26 April 2024
Agent replied · 22 October 2024
Hi Felipe, thanks for the five star review. Great to see you've had a brilliant experience. Thanks, Rhys
★★★★★ 5/5
TrustpilotI'm pleased with Staff service in…
I'm pleased with Staff service in viewing the property. I appreciate. Thank.you
Chuka · 2 November 2023
Agent replied · 22 October 2024
Hi Chuka, thank you for the five star review, brilliant to see you had a great experience with our team.Thanks, Rhys
★★★★★ 5/5
TrustpilotTime conscious
Time conscious, politeness, good communication skills 👌 Shannon
Tonny · 13 January 2024
Agent replied · 22 October 2024
Hi Tonny, thank you for your five star review. Amazing to see Shannon has provided you with excellent service! Thanks again and all the best, Laura.
★★★★★ 5/5
TrustpilotFirst class service
We were buying a house being sold through Andrews and (although not their customer directly) found their service to be outstanding Katie Maggs in particular was instrumental in making the house sale smooth and was better than solicitors at sorting issues! We would highly recommend listing and buying properties through Andrews and we will certainly do this in the future
Yoga · 7 April 2022
★★★★★ 5/5
TrustpilotFriendly and helpful staff
Friendly and helpful staff acting promptly when assistance required.
Joseph · 19 December 2023
Agent replied · 22 October 2024
Hi Joseph, thank you for taking the time to write a five star review. Fantastic to hear you had such a positive experience, thanks for sharing! All the best, Laura.
★★★★★ 5/5
Trustpilotvery helpful estate agent
very helpful estate agent. Timely and professional. very helpful.
Diane · 1 December 2023
Agent replied · 22 October 2024
Hi Diane, thank you for writing a five star review. Really glad to hear we were very helpful, and professional! Thanks again and all the best, Laura.
★★★★★ 5/5
TrustpilotReally happy I came across this estate…
Really happy I came across this estate agent. Made making one of the biggest decision very easy and seamless. From the property agent Isaac to the Mortgage advisor Ella I felt I was in good hands. Was also great to get all the services needed to buy a property under one group.Thanks for all you help
Seana · 22 July 2022
★★★★★ 5/5
TrustpilotVery stress free and easy process when…
Very stress free and easy process when sorting out a place to rent. Molly helped myself and my partner in making the move as easy as possible. No question was left unanswered and she really made us feel important and cared for. Would highly recommend and would use Andrews again
Jordan · 27 February 2023
★★★★★ 5/5
TrustpilotHappy since 2008
Have used Andrews since 2008 to manage a property. Have always found them professional, friendly and helpful. They have always managed to find tenants and so the property has rarely been vacant. Their managing of repairs or any kind of decorative work has been excellent. Would recommend.
Me · 23 May 2023
★★★★★ 5/5
TrustpilotShannon Bird at the downend branch was…
Shannon Bird at the downend branch was very down to earth and professional from the very beginning of my search for a new flat. She made sure the experience was smooth and she was also very speedy when it came to follow ups. Very good Agency. 10/10
Calvin · 22 May 2023
★★★★★ 5/5
TrustpilotI deal with the Co op team at Andrews…
I deal with the Co op team at Andrews Properties. I must say that they have taken prompt action with any issue I have had with the flat, arranging a contractor to sort the problem on the same day it was reported. They are also friendly, and very helpful with any general query I have had. Highly recommended!
Mark · 15 March 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.