Trusted Agent profile · Bath and North East Somerset
★★★★★
2,177 reviews across 1 platform
The Clockhouse, Bath Hill, Keynsham, BS31 1HL, Bath and North East Somerset, BS31 1HL
Andrews's office in Bath and North East Somerset, at The Clockhouse, is rated 4.8 out of 5 across 2,177 reviews on 1 platform.
Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat service from Hayley Tennet
Great service from Hayley Tennet. Very reliable and communicative with us as tenants regarding any issues or queries we needed answering and good at explaining how the system works for us as first time movers. Highly recommend her services!
1/5
TrustpilotWorst estate agents I have ever dealt…
Worst estate agents I have ever dealt with by far!! Would not recommend to anyone, they are lazy and useless.
1/06/2022 - Hi Megan, sorry to hear about this. We'd like to know more about your experience so we can learn from it - could you please contact us at wecare@andrewsonline.co.uk with a few more details so we can look into it?06/06/2022 - Hi Megan, we are yet to hear from you but are keen to find out more to see how we can help. Please contact us at wecare@andrewsonline.co.uk so we can look into this for you.
5/5
TrustpilotThey have been great and helpful from…
They have been great and helpful from the first minute until the house was sold. We couldn’t be happier with their service. If I have another house to sell (I wish I do), I would definitely use them again.
5/5
TrustpilotRental experience with Andrews
I have enjoyed my experience with Andrews from the moment I met Michael Villacis. He was super helpful, transparent and made himself available for any inquiries. All in all I look forward to working with Andrews to help secure the rental which works for us.
1/5
TrustpilotZero stars for Andrews Leasehold…
Zero stars for Andrews Leasehold Management SW team...have been trying to get a tenant's roof repaired since 12th February. We have left countless telephone messages, e mails, and have even a member of Andrews Lettings team has e mailed our our behalf, pleading for help. Shocking lack of service, empty promises and no results....STILL waiting for a response....
5/5
TrustpilotAbsolutely Amazing guys.
Absolutely Amazing guys.. I have enjoyed there service and I get what I wished for. They are efficient, helpful, friendly. Shout-out to Molly and Freya for there excellent customer service and helping mentality towards there clients.10/10 would recommend these guys...
5/5
TrustpilotSeamless
Seamless , professional experience
Hi Julian, thank you for taking the time to write a five star review. I am really glad to hear it was a seamless and professional experience, thank you for sharing! All the best for the future, Laura.
5/5
TrustpilotMonika
The best company! The team work in an open and transparent way, the communication is great and very effective, I feel valued and respected as a tenant. Letting manager is always available and responds promptly to my queries and needs.
5/5
TrustpilotThomas & the lovely team of the Andrews…
Thomas & the lovely team of the Andrews Southfield branch are not only very pleasant to deal with, but are also very professional & reliable partners for all administrative matters related to the of my property. Keep up your brilliant work!! 5 Stars*****
1/5
Trustpilotno shows no communication
Having organised a viewing for a property at 4.45 today and no one has showed and no one answered any calls.Very unfair seeing as I left work early and had to get a bus to and from the property. When’s the viewing was booked there was no left agreed. Very disappointed and unfair
5/5
TrustpilotA very impressive service
Nancy from Andrews was early (like me!) at the viewing and came with all the necessary literature including "Key Facts for Buyers" which was great and more than I was expecting. She was knowledgeable, professional and friendly. A very impressive service!
5/5
TrustpilotI would like to thanks everyone…
I would like to thanks everyone specially Isa for you help on each steps/process.It was really a nice and smooth movement for me.I din’t faced any problem starting from one day to till the date I moved into new home.
5/5
TrustpilotI dealt with isaac from redhill and…
I dealt with isaac from redhill and reigate branch as he has been brillaint. He was personable and friendly. He was very prompt with getting our offer put the the vendor. Communication was very speedy too, got our offer accepted and verified documents within about 3/4 working hours!
5/5
TrustpilotAntonia met us at property for a…
Antonia met us at property for a viewing. She was very professional and welcoming. All questions were answered, and anything she was not sure of, she updated us as soon as she knew.We loved the property we saw.
5/5
TrustpilotProfessional and polite
Andrew’s estate agents are very efficient and professional. The team (Nancy & Steven) are very polite over the phone and in person. Steven showed us round a property and he was welcoming and positive, he gave us all the information we needed. Great agents to use.
5/5
Trustpilotgreat pleasure to take this…
great pleasure to take this opportunity to thank Mr stephen who really helped introducing to the property. his experinced advice is of great help for me to make wise decisions. i am expecting the same in future as well. thanks a lot.
5/5
TrustpilotMolly Wachon delivers!
Molly Wachon, our Property Manager at St Johns Court, is very attentive, and definitely on top of the job.She does what she promises to do, which is all we can ask for in a Property Manager.
5/5
TrustpilotNancy showed us two properties and was…
Nancy showed us two properties and was excellent from start to finish. Very professional, answered all our (many) questions and was making suggestions to our concerns. I would highly recommend nancy to anyone looking to buy a house! I hope to work with her again soon.
5/5
TrustpilotExcellent service so far!
Both Georgia and Claire have been so helpful and responsive. It's been a pleasure so far, on our first-time-buyer journey and I'm absolutely confident they'll get us over the finish line without a hitch. (No pressure!) Thanks guys...!
5/5
TrustpilotReally good experience with Emily…
Really good experience with Emily Boston, her knowledge of the local area really helped me with my search. Really personable, and strong knowledge of both purchase and rentals markets... wouldn't hesitate to ask Emily to help me again.
5/5
TrustpilotExcellent experience as a first time landlord
I am a first time Landlord and my experience via Andrews was excellent, they helped me with choosing the best tenant, the process including registering the deposit and have continued to keep me updated with all legislation. The staff i dealt with were all helpful, approachable and honest.
5/5
TrustpilotThe Skinner family
Highly recommend Andrews Property Group. From the first initial telephone call to register my interest in the property to the Viewing of the property customer service was fantastic. Emily Duveen welcomed us at the property she was fantastic very welcoming and friendly.Thank you!.
5/5
TrustpilotAndrews is a highly recommended…
Andrews is a highly recommended organisation. Mr Lee Johnson from Andrews helped us arrange viewing of properties for rent . He was punctual , organised and elaborately explained us about the property. He was patient to answer our queries.
5/5
TrustpilotValuation by Andrews estate agency
My house was valued by Steve Edwards from Andrews estate agency. He was professional and really took time to look around and I felt he was very interested. He was on time and answered all my questions.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
