Trusted Agent profile · Bath and North East Somerset

Andrews New Homes Bath/Bristol reviews in Bath and North East Somerset

4.8

★★★★★ Excellent

2,181 reviews across 1 platform

The Clockhouse, Bath Hill, Keynsham, BS31 1HL, Bath and North East Somerset, BS31 1HL

Part of Andrews, see every office.

Andrews's office in Bath and North East Somerset, at The Clockhouse, is rated 4.8 out of 5 across 2,181 reviews on 1 platform.

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2,181

Reviews on Trustpilot

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Reviews

Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.

5/5

Trustpilot

Andrews estate agents

Courtney was very good in dealing with my late mothers property all round professional service and kept me informed by mobile was very helpful

Linda · 24 June 2022

5/5

Trustpilot

We have met with Richard and he was…

We have met with Richard and he was very helpful to us. Many thanks again!

Deniz · 24 May 2024

Agent replied · 22 October 2024

Hi Deniz, thank you for the five star review. Brilliant to see that Richard was very helpful to yourselves. Thanks , Lisa

5/5

Trustpilot

Great customer service.

Great customer service.Just had a chat with Richard and he was very friendly and nice.

Dumitrita · 22 May 2024

Agent replied · 22 October 2024

Hi Dumitrita, thank you for the review. Great to see Richard was looking after you! Thanks, Rhys

5/5

Trustpilot

Really great experience

Really great experience - Freya was incredibly helpful, very responsive and was friendly. Would highly recommend.

Joshua · 8 April 2023

5/5

Trustpilot

Really great experience

Really great experience - Freya was incredibly helpful, very responsive and was friendly. Would highly recommend.

Joshua · 8 April 2023

5/5

Trustpilot

The service always top Molly and Freya…

The service always top Molly and Freya both of them nice every time I come to the agency they help me a lot for everything ⭐️⭐️⭐️⭐️⭐️

Abdou · 15 September 2023

Agent replied · 22 October 2024

Hi Abdou, thank you for the five star review. Fantastic to see that Molly & Freya have been so helpful every time you need assistance.Thanks, Rhys

5/5

Trustpilot

Tara and her team is great..reasonable…

Tara and her team is great..reasonable charges. Using Andrews letting service for over a decade.

Jay · 27 April 2023

5/5

Trustpilot

Matt Wood

Matt Wood, was really professional and was more than happy to answer any questions i had. thank you !

Amy · 23 February 2024

Agent replied · 22 October 2024

Hi Amy, thanks for the five star review. Brilliant to see that Matt was able to help you with all your property needs! Thanks, Rhys

5/5

Trustpilot

Helpful

Janine provided a very good service especially by helping us out when we didn’t quite understand everything. Don’t get old!

Consumer · 31 January 2024

Agent replied · 22 October 2024

Hi there, thank you for taking the time to write us a five star review. Fantastic to hear Janine was able to help you out and provide good service. Thank you for sharing and all the best, Laura.

5/5

Trustpilot

Mortgage advisor - first time buyers

Russell (Bristol branch) has been our mortgage advisor as first time buyers. We have been exceptionally pleased with the service he has provided. Always on hand, happy to answer any and all questions we have had throughout the whole process. I have had complete trust that Russ has prioritised our best interests. We couldn’t have asked for a better service.

Frank · 20 July 2023

5/5

Trustpilot

Isaac Biggerstaff - estate agent

Isaac was very professional when showing us around the property, maintaining a friendly and informative manner throughout. He was very knowledgeable about the property.

Isobel · 8 May 2022

5/5

Trustpilot

Agent shamiya was on time

Agent shamiya was on time. And her communication skills were perfect.

FRED · 16 July 2024

Agent replied · 22 October 2024

Thanks for the brilliant review! Great to see Shamiya was able to help you with everything you needed.

5/5

Trustpilot

Customer friendly staff

Customer friendly staff, spoke with Richard, he was super helpful and nice

Jennifer · 27 June 2024

Agent replied · 22 October 2024

Hi Jennifer, we really appreciate you taking the time to leave us a review. Thanks you for sharing your experience, we know Richard will be so pleased to see your feedback. Thanks, Rhys

5/5

Trustpilot

Richard hi is very good person very…

Richard hi is very good person very helpfull and frendly thanks for everything. Eryk

Semiljano · 22 May 2024

Agent replied · 22 October 2024

Thank you for the positive review, we know Richard will really appreciate seeing your feedback. Thanks again, Rhys

5/5

Trustpilot

Kind and welcoming staffs

The staffs are kind, professional and and very helpful. Always there to provide answers to all questions and proffer practicable advise to client challenges.

RUTH · 18 October 2023

Agent replied · 22 October 2024

Hi Ruth, we really appreciate you leaving us a five star review, it's certainly a great way to start our day! Thank you, Rhys.

5/5

Trustpilot

Always a Quick response from Louise and…

Always a Quick response from Louise and very friendly with my situation. Definitely happy with my experience.

Bacon · 21 March 2024

Agent replied · 22 October 2024

Thank you for the five star review. Fantastic to see that Louise has been able to help you with everything so far and that you've had a brilliant experience. Thanks again, Rhys

1/5

Trustpilot

Renting a home - AWFUL

If i could give 0 stars i would.The absolute worst experience i have had. renting a property and given no good reason why we had to leave after a year with the home not being fit to live for many months (they have their own property management team) having moved out 2 months ago they still have not given us back our deposit for reasons so ridiculous i cant imagine who could sit and think of them. Would absolutely not recommend and causing so much grief getting responding emails only every 7-10 days if we are lucky. We continue to not receive our money back after being promised its return and all required banking information given to them.over 2 months delaying our deposit returned is in breach of the contract we and them signed.overall - Disgusted

Chloe · 20 October 2020

5/5

Trustpilot

Viewing experience for a studio

Arranged a viewing promptly without any fuss. Listened to my requirements. Excellent service.

Sue · 5 June 2024

Agent replied · 22 October 2024

Hi Sue, thank you for the five star review. Brilliant the team in Reigate have been on hand to provide you with an excellent service. Thanks, Lisa

1/5

Trustpilot

if i could give zero stars i would

if i could give zero stars i would. trying to sell a house no contact for over 5 weeks - then no explanation as to why, suddenly 3 viewings but no feed back. had numerous calls about buying their conveyancing tho even after i had terminated the contract. so they dont communicate with each other.dont waste your time, they never pick up the phone, return messages or speak to thier clients, walk awaywish i'd read these reviews before signing up with them

Megan · 15 October 2020

5/5

Trustpilot

Dan was fantastic

Dan was fantastic! He really used his initiative during the sale to make sure we got the best price, he is wise beyond his years!

Reuben · 22 February 2022

5/5

Trustpilot

Excellent service

There could not be a bad word to be said about the service that Mukul provided my family and I. Despite the ups and downs of the process of moving house, Mukul remained informative and knowledgeable, in constant contact with updates, proactive in seeking different solutions and was a source of reassurance throughout the long process. We could not say enough thanks for his help and highly recommend him.

Xyrus · 24 August 2022

5/5

Trustpilot

Gregs had been amazing and very…

Gregs had been amazing and very supportiveGloucester branch

Rishav · 27 August 2024

Agent replied · 22 October 2024

Thank you, Rishav! We're thrilled to hear that Gregs provided amazing support at our Gloucester branch. Your feedback is greatly appreciated!

5/5

Trustpilot

Hi i was treated with kindness and…

Hi i was treated with kindness and respect and very good listening peoples

Mr · 1 June 2024

Agent replied · 22 October 2024

Hi Nicolae, thank you for the kind review. Brilliant to see the team treated you as we'd expect, with kindness and respect. Thanks, Rhys

5/5

Trustpilot

Thank you Lisa Bird-Parsons for all of…

Thank you Lisa Bird-Parsons for all of your help and kindness throughout the process!

Amber · 25 April 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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