Trusted Agent profile Β· Bath and North East Somerset

Andrews Keynsham reviews in Bath and North East Somerset

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

1,934 reviews across 2 platforms

10 Temple Street, Keynsham, BS31 1EG, Bath and North East Somerset, BS31 1EG

Part of Andrews, see every office.

Andrews's office in Bath and North East Somerset, at 10 Temple Street, is rated 4.9 out of 5 across 1,934 reviews on two platforms, including 184 Google reviews rated 4.7.

Google logo

4.7 / 5

184

Reviews on Google

This office

Trustpilot logo

1,750

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.

5/5

Trustpilot

Very satisfied with the service I received

The Agent was punctual, respectful and patient.

David Β· 28 April 2023

5/5

Trustpilot

Lisa Bird gave us a great experience

Lisa Bird gave us a great experience. Professional, knowledgeable and pleasant to deal with:)

Sheralee Β· 19 December 2023

Agent replied Β· 24 December 2024

Hi Sheralee, thank you for sharing your feedback and it's fantastic to see that Lisa and the team in Southville have been looking after you throughout your property journey.Thanks, Rhys

4/5

Trustpilot

Freya was great to help me understand…

Freya was great to help me understand the process

Bob Β· 20 February 2023

5/5

Trustpilot

Property Search with Nancy Henley

Nancy Henley has been excellent..very proactive in identifying suitable properties and able to answer all my questions.

Customer Β· 25 March 2022

5/5

Trustpilot

Problems resolved quickly.

Quickly arranged to have bad extractor fan replaced in the flat I am renting.

Alex Β· 14 December 2023

Agent replied Β· 24 December 2024

Hi Alex, great to see that the issues with your extractor fan was resolved so swiftly.Thanks for sharing the feedback, Rhys

5/5

Trustpilot

the agent was nice and friendly and…

the agent was nice and friendly and answered all.my questions..would recommend

Rob Β· 16 February 2024

Agent replied Β· 24 December 2024

Hi Rob, thanks for the five star review. We are really pleased you such a great experience!

5/5

Trustpilot

The staff ate very helpful and fast at…

The staff ate very helpful and fast at communicatingMolly Scott being someone I have dealt with alot.

Tasha Β· 21 September 2023

Agent replied Β· 24 December 2024

Hi Tasha, thank you for the five star review for our team in Keynsham. We know Molly works really hard to make sure everyone is always up to date, great to see that's been reflected in your experience with us so far.Thanks, Rhys

5/5

Trustpilot

I have been extremely happy with the…

I have been extremely happy with the very professional and friendly service offered Ranjan Khilosia.

RuKan Β· 8 November 2023

Agent replied Β· 24 December 2024

Hi Ruta, we really appreciate you leaving us a five star review. It's great to see Ranjan has been assisting you with all your property needs. Thanks, Rhys

5/5

Trustpilot

Friendly and efficient service

Friendly and efficient service. Keeps in touch with you.

Beverly Β· 15 March 2024

Agent replied Β· 24 December 2024

Hi Beverly, thank you for taking the time to write us a five star review. Fantastic to see you had a positive experience! Thanks, Laura.

5/5

Trustpilot

They are amazing helpful for everything

I’m incredibly pleased with the service I received from SHAD CHAFI Realty for my letting purchase. entire team was fantastic every step of the way.” Thank you πŸ™πŸ»

Figen Β· 29 October 2024

5/5

Trustpilot

Monika has always resolved any issues l…

Monika has always resolved any issues l went to her with.Very positive person and good communicator.

Vladimer Β· 29 September 2023

Agent replied Β· 24 December 2024

Hi Vladimer, thank you for the five star review. Fantastic to see Monika's hard work being recognised, especially her communication. We think effective communication is key to any relationship/partnership.Thanks, Rhys

5/5

Trustpilot

Great team - great service!

Dealing with Josh whilst looking to purchase our first property has been a really great experience. His knowledge of the market & understanding of what we’re looking for and how he can fit this brief has been superb, and nothing has been too much of an ask for him. Highly recommend - thanks again Josh!

Olly Β· 11 March 2023

4/5

Trustpilot

She was lovely from start to finish

She was lovely from start to finish! Really sold the house for ys

Jack Β· 7 December 2023

Agent replied Β· 24 December 2024

Hi Jack, thank you for taking the time to leave us a positive review, we would of course love to know if there was anything we could have done to make your experience the full five stars! If there's anything we could have improved on please feel free to share with myself to RMessenger@AndrewsOnline.co.uk, thanks, Rhys

5/5

Trustpilot

Just bought our first home

Just bought our first home. The guys at Andrews were very understanding and helpful

Richard Β· 8 November 2023

Agent replied Β· 24 December 2024

Hi Richard, we really appreciate the five star review, great to see you were more than happy with our service, thanks, Rhys.

5/5

Trustpilot

Fantastic Service

I received a brilliant service from Russell Clark who went above and beyond to get me the best deal possible at a difficult time to be renewing a mortgage. Second time I've used him and it wont be the last. Kept me updated throughout which I really appreciated. Would highly recommend.

Adam Β· 29 June 2023

5/5

Trustpilot

Amazing experience as first time renters in the UK.

As first time renters in th UK we could not have asked for a better estate agent.

Charne Β· 21 March 2025

5/5

Trustpilot

The Andrews Keynsham team 'went the extra mile' and always responded quickly, positively and constructively to my queries. Very helpful indeed.

Great, professional support and expertise and with a real 'traditional' sense of customer service.

SP Β· 31 October 2023

Agent replied Β· 24 December 2024

Thank you for the fantastic feedback, great to see the team in Keynsham have been on hand to help you out through your dealings. Customer service is at the heart of everything we do, brilliant to see that was true in your experience with us. Thanks Rhys.

5/5

Trustpilot

Very supportive company

Shannon and Antonia were lovely.

Jamie Β· 22 April 2023

5/5

Trustpilot

The attention i was given by the agency…

The attention i was given by the agency staff was very warmly

Yisa Β· 7 December 2023

Agent replied Β· 24 December 2024

Hi Yisa, thank you so much for the five star review, great to see you had such a positive experience.Thanks, Rhys

5/5

Trustpilot

Highly recommended

Efficient, reliable agency secured my ideal flat rental seamlessly.Highly recommended

Anugrah Β· 20 January 2024

Agent replied Β· 24 December 2024

Hi Anugrah, thanks for sharing your experience and we are so pleased we've assisted you in finding your new home! Thanks, Rhys

5/5

Trustpilot

Nancy gave a professional service while…

Nancy gave a professional service while showing us around a property this morning.

Sarah Β· 4 November 2023

Agent replied Β· 24 December 2024

Hi Sarah, thank you for the five star review, it's really appreciated! We are so glad to see you had a fantastic experience viewing a property with Nancy.Thanks, Rhys

4/5

Trustpilot

Good team

They where great from the beginning to the end. I even had to call in to ask few paper work that I have replaced, they where so good gave me a spare copy within few days. Thanks you guys I have been so stressed and they just made me feel human, great team

Olivia Β· 22 March 2023

5/5

Trustpilot

The company really helped to get things…

The company really helped to get things sorted out Vero quickly and also helped me to arrange things in a very professional way.Nancy Henley she really does a great job and hats off for her patience even during her busy schedule, she helped me to get the online form filled. Thanks for all great helps.

Harikumar Β· 12 January 2023

5/5

Trustpilot

I really enjoyed my experience with…

I really enjoyed my experience with Andrews property, they were so helpful and friendly.

Achina Β· 1 October 2023

Agent replied Β· 24 December 2024

Hi Achina, thank you so much for the five star review. Great to see you've had a brilliant experience with us.Thanks, Rhys

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

Industry awards

Andrews Bath and North East Somerset won ESTAS awards in one year, most recently 2018.

ESTAS winner in one year: 2018.

ESTAS awards by year, 2018
  • 2018 1 Bronze and 1 Best in County ESTAS 2018 winners

    • BronzeESTAS 2018: Lettings (Landlords), South West (Avon, Dorset, Somerset)
    • Best in County (1)ESTAS 2018
      • Avon: Lettings (Landlords)

Source: ESTAS winners lists, as published, linked by year.

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Questions about Andrews Keynsham

Has Andrews Keynsham won any awards?

Yes. Andrews Keynsham won Bronze for Lettings (Landlords) in South West (Avon, Dorset, Somerset) and Best in County (Avon) at the ESTAS 2018 awards.

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