Trusted Agent profile Β· Bath and North East Somerset

Andrews Keynsham reviews in Bath and North East Somerset

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

1,934 reviews across 2 platforms

10 Temple Street, Keynsham, BS31 1EG, Bath and North East Somerset, BS31 1EG

Part of Andrews, see every office.

Andrews's office in Bath and North East Somerset, at 10 Temple Street, is rated 4.9 out of 5 across 1,934 reviews on two platforms, including 184 Google reviews rated 4.7.

Google logo

4.7 / 5

184

Reviews on Google

This office

Trustpilot logo

1,750

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Andrews Keynsham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bath and North East Somerset.

What do you need help with?

Awards

ESTAS

Industry awards

Andrews Bath and North East Somerset won ESTAS awards in one year, most recently 2018.

ESTAS winner in one year: 2018.

ESTAS awards by year, 2018
  • 2018 1 Bronze and 1 Best in County ESTAS 2018 winners

    • BronzeESTAS 2018: Lettings (Landlords), South West (Avon, Dorset, Somerset)
    • Best in CountyESTAS 2018: Avon, Lettings (Landlords)

Source: ESTAS winners lists, as published, linked by year.

Reviews

Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.

5/5

Trustpilot

Dealing with Josh whilst looking to…

Dealing with Josh whilst looking to purchase a property has been a really great experience. His knowledge of the market & understanding of what we're looking for and how he can fit this brief has been brilliant, and nothing has been too much of an ask for him.Highly recommend - thanks again Josh!

Carl Β· 11 March 2023

1/5

Trustpilot

Disgusting service

Disgusting service. Have all sort of issues around my flat that this company is stealing as they are providing no service to us. Yet to find someone competent in this company.

Naomi Β· 13 January 2022

Agent replied Β· 24 December 2024

Dear Naomi, this doesn’t sound right and we’d like to look into what has happened here. Please could you get in touch with us at wecare@andrewsonline.co.uk with some more details and we’ll get back to you?

5/5

Trustpilot

Very friendly and helpful

Very friendly and helpful, clearly knew the property and area, no pressure

Jean Β· 11 November 2023

Agent replied Β· 24 December 2024

Hi Jean, thank you for taking the time to give us a five star review. Glad to hear our team has been friendly and helpful to yourself! Thanks again and all the best, Laura.

5/5

Trustpilot

Very competent

Very polite and helpull

Felipe Β· 26 April 2024

Agent replied Β· 24 December 2024

Hi Felipe, thanks for the five star review. Great to see you've had a brilliant experience. Thanks, Rhys

5/5

Trustpilot

I'm pleased with Staff service in…

I'm pleased with Staff service in viewing the property. I appreciate. Thank.you

Chuka Β· 2 November 2023

Agent replied Β· 24 December 2024

Hi Chuka, thank you for the five star review, brilliant to see you had a great experience with our team.Thanks, Rhys

5/5

Trustpilot

Time conscious

Time conscious, politeness, good communication skills πŸ‘Œ Shannon

Tonny Β· 13 January 2024

Agent replied Β· 24 December 2024

Hi Tonny, thank you for your five star review. Amazing to see Shannon has provided you with excellent service! Thanks again and all the best, Laura.

5/5

Trustpilot

Friendly and helpful staff

Friendly and helpful staff acting promptly when assistance required.

Joseph Β· 19 December 2023

Agent replied Β· 24 December 2024

Hi Joseph, thank you for taking the time to write a five star review. Fantastic to hear you had such a positive experience, thanks for sharing! All the best, Laura.

5/5

Trustpilot

very helpful estate agent

very helpful estate agent. Timely and professional. very helpful.

Diane Β· 1 December 2023

Agent replied Β· 24 December 2024

Hi Diane, thank you for writing a five star review. Really glad to hear we were very helpful, and professional! Thanks again and all the best, Laura.

5/5

Google

Zoe from the Keynsham branch has been simply amazing. She was quick to visit the property and appraise it. She offered many options and has been incredibly flexible. The team have been helpful and all knowledgeable and this is truly testament to their great communication within the team. I would highly recommend Andrews Keynsham.

Liz Β· 12 November 2022

5/5

Trustpilot

Very stress free and easy process when…

Very stress free and easy process when sorting out a place to rent. Molly helped myself and my partner in making the move as easy as possible. No question was left unanswered and she really made us feel important and cared for. Would highly recommend and would use Andrews again

Jordan Β· 27 February 2023

5/5

Trustpilot

Happy since 2008

Have used Andrews since 2008 to manage a property. Have always found them professional, friendly and helpful. They have always managed to find tenants and so the property has rarely been vacant. Their managing of repairs or any kind of decorative work has been excellent. Would recommend.

Me Β· 23 May 2023

5/5

Trustpilot

Shannon Bird at the downend branch was…

Shannon Bird at the downend branch was very down to earth and professional from the very beginning of my search for a new flat. She made sure the experience was smooth and she was also very speedy when it came to follow ups. Very good Agency. 10/10

Calvin Β· 22 May 2023

5/5

Trustpilot

Stress free househunting.

Time taken to carefully listen to and match our requirements. Our agent, Daniel, was very informative and knowledgeable at all our viewings. Anything he didn't know or wasn't sure of, he quickly found the answers to. All in all, a surprisingly pleasant experience.

Brian Β· 26 August 2023

5/5

Trustpilot

Big shout to AMSmith@ westbury-on-trym…

Big shout to AMSmith@ westbury-on-trym branch. Through out the process from the initial meeting, you remained professional, your communication skills are excellent. It was a challenging process at times and we felt listened to, this made all the difference . We got the keys πŸ‘πŸ‘πŸ‘.Thank you .

CAROLINE Β· 20 April 2023

5/5

Google

Been using the team at Keynsham for many years now managing a rental property for me, easy to deal with, very responsive highly recommendPositiveResponsiveness, Quality, Professionalism, Value

Martin Β· 12 November 2021

Agent replied Β· 11 November 2024

Hi Martin, thanks for sharing your experience with us. We’re so glad to hear that you had a smooth experience whilst Andrews have been managing your property!

5/5

Trustpilot

I visited the office seeking advise as…

I visited the office seeking advise as I am currently struggling with management of my one bedroom flat that I have been letting privately to date. I was really impressed with how knowledgeable and friendly the team was and I will certainly use their services in near future

Norah Β· 27 February 2023

5/5

Trustpilot

Andrews MSN

We have just Sold our 2 bedroom house through Andrews in MSN ,the sale went through as smoothly as we could of wished with the help of Lisa Marie Martin .All phone calls and questions answered quickly and professionally.We would definitely use Andrews again.

S Β· 26 June 2023

4/5

Trustpilot

I found the whole team extremely professional

I found the whole team extremely professional and willing to support my many requests.As a buyer one often feels back footed as the agent represents the seller - this agency manages to find the right balance and I thank them for that - its a rare quality.

Fay Β· 23 March 2023

5/5

Trustpilot

Quick Easy Process

We had a house viewing with Jasmine and she was really friendly and let us have all the time we needed to really view the property. She wasn’t pushy and didn’t match us around the house like many other estate agents do.

Charlotte Β· 10 August 2023

5/5

Trustpilot

Five star agent

We viewed a property with nick from Andrews downed branch. Although we didn’t buy the property we thought NIck was a very good estate agent. He was very informative about the area and easy to chat to. Five stars for him.

MD Β· 29 August 2023

5/5

Trustpilot

I've viewed three properties now with…

I've viewed three properties now with James from AndrewsHe is very friendly yet professional it's like looking at a house with a friend.We are very impressed with their commitment to buyers and sellers would not hesitate to recommend them for selling or buying

James Β· 1 July 2023

5/5

Trustpilot

Great Service

I had three separate viewings with Georgia across an afternoon and was really happy with the service. She was helpful when discussing options and benefits for each property, listened to, and dealt with any queries I had, and provided me with extra details for all. Really helpful.

Alex Β· 23 February 2023

5/5

Trustpilot

We were looking for a property recently…

We were looking for a property recently and Michael has done a great job taking us starting with a viewing to moving into the flat. It was all a well explained process with clear steps and well automated too. Can highly recommend this agency

Vlad Β· 12 May 2023

5/5

Google

Sammi, our agent, was very helpful, professional and efficient. Thanks to her we were able to find our new home. We are eternally grateful.PositiveResponsiveness, Professionalism

Estefania Β· 12 November 2021

Agent replied Β· 11 November 2024

Good afternoon Estefania, thanks so much for leaving us a 5 star review!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Andrews's Google reviewsLeave Andrews a review

Questions about Andrews Keynsham

Has Andrews Keynsham won any awards?

Yes. Andrews Keynsham won Bronze for Lettings (Landlords) in South West (Avon, Dorset, Somerset) and Best in County (Avon) at the ESTAS 2018 awards.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent