Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
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5/5
TrustpilotDealing with Josh whilst looking toβ¦
Dealing with Josh whilst looking to purchase a property has been a really great experience. His knowledge of the market & understanding of what we're looking for and how he can fit this brief has been brilliant, and nothing has been too much of an ask for him.Highly recommend - thanks again Josh!
Carl Β· 11 March 2023
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1/5
TrustpilotDisgusting service
Disgusting service. Have all sort of issues around my flat that this company is stealing as they are providing no service to us. Yet to find someone competent in this company.
Naomi Β· 13 January 2022
Agent replied Β· 24 December 2024
Dear Naomi, this doesnβt sound right and weβd like to look into what has happened here. Please could you get in touch with us at wecare@andrewsonline.co.uk with some more details and weβll get back to you?
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5/5
TrustpilotVery friendly and helpful
Very friendly and helpful, clearly knew the property and area, no pressure
Jean Β· 11 November 2023
Agent replied Β· 24 December 2024
Hi Jean, thank you for taking the time to give us a five star review. Glad to hear our team has been friendly and helpful to yourself! Thanks again and all the best, Laura.
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5/5
TrustpilotVery competent
Very polite and helpull
Felipe Β· 26 April 2024
Agent replied Β· 24 December 2024
Hi Felipe, thanks for the five star review. Great to see you've had a brilliant experience. Thanks, Rhys
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5/5
TrustpilotI'm pleased with Staff service inβ¦
I'm pleased with Staff service in viewing the property. I appreciate. Thank.you
Chuka Β· 2 November 2023
Agent replied Β· 24 December 2024
Hi Chuka, thank you for the five star review, brilliant to see you had a great experience with our team.Thanks, Rhys
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5/5
TrustpilotTime conscious
Time conscious, politeness, good communication skills π Shannon
Tonny Β· 13 January 2024
Agent replied Β· 24 December 2024
Hi Tonny, thank you for your five star review. Amazing to see Shannon has provided you with excellent service! Thanks again and all the best, Laura.
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5/5
TrustpilotFriendly and helpful staff
Friendly and helpful staff acting promptly when assistance required.
Joseph Β· 19 December 2023
Agent replied Β· 24 December 2024
Hi Joseph, thank you for taking the time to write a five star review. Fantastic to hear you had such a positive experience, thanks for sharing! All the best, Laura.
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5/5
Trustpilotvery helpful estate agent
very helpful estate agent. Timely and professional. very helpful.
Diane Β· 1 December 2023
Agent replied Β· 24 December 2024
Hi Diane, thank you for writing a five star review. Really glad to hear we were very helpful, and professional! Thanks again and all the best, Laura.
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5/5
GoogleZoe from the Keynsham branch has been simply amazing. She was quick to visit the property and appraise it. She offered many options and has been incredibly flexible. The team have been helpful and all knowledgeable and this is truly testament to their great communication within the team. I would highly recommend Andrews Keynsham.
Liz Β· 12 November 2022
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5/5
TrustpilotVery stress free and easy process whenβ¦
Very stress free and easy process when sorting out a place to rent. Molly helped myself and my partner in making the move as easy as possible. No question was left unanswered and she really made us feel important and cared for. Would highly recommend and would use Andrews again
Jordan Β· 27 February 2023
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5/5
TrustpilotHappy since 2008
Have used Andrews since 2008 to manage a property. Have always found them professional, friendly and helpful. They have always managed to find tenants and so the property has rarely been vacant. Their managing of repairs or any kind of decorative work has been excellent. Would recommend.
Me Β· 23 May 2023
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5/5
TrustpilotShannon Bird at the downend branch wasβ¦
Shannon Bird at the downend branch was very down to earth and professional from the very beginning of my search for a new flat. She made sure the experience was smooth and she was also very speedy when it came to follow ups. Very good Agency. 10/10
Calvin Β· 22 May 2023
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5/5
TrustpilotStress free househunting.
Time taken to carefully listen to and match our requirements. Our agent, Daniel, was very informative and knowledgeable at all our viewings. Anything he didn't know or wasn't sure of, he quickly found the answers to. All in all, a surprisingly pleasant experience.
Brian Β· 26 August 2023
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5/5
TrustpilotBig shout to AMSmith@ westbury-on-trymβ¦
Big shout to AMSmith@ westbury-on-trym branch. Through out the process from the initial meeting, you remained professional, your communication skills are excellent. It was a challenging process at times and we felt listened to, this made all the difference . We got the keys πππ.Thank you .
CAROLINE Β· 20 April 2023
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5/5
GoogleBeen using the team at Keynsham for many years now managing a rental property for me, easy to deal with, very responsive highly recommendPositiveResponsiveness, Quality, Professionalism, Value
Martin Β· 12 November 2021
Agent replied Β· 11 November 2024
Hi Martin, thanks for sharing your experience with us. Weβre so glad to hear that you had a smooth experience whilst Andrews have been managing your property!
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5/5
TrustpilotI visited the office seeking advise asβ¦
I visited the office seeking advise as I am currently struggling with management of my one bedroom flat that I have been letting privately to date. I was really impressed with how knowledgeable and friendly the team was and I will certainly use their services in near future
Norah Β· 27 February 2023
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5/5
TrustpilotAndrews MSN
We have just Sold our 2 bedroom house through Andrews in MSN ,the sale went through as smoothly as we could of wished with the help of Lisa Marie Martin .All phone calls and questions answered quickly and professionally.We would definitely use Andrews again.
S Β· 26 June 2023
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4/5
TrustpilotI found the whole team extremely professional
I found the whole team extremely professional and willing to support my many requests.As a buyer one often feels back footed as the agent represents the seller - this agency manages to find the right balance and I thank them for that - its a rare quality.
Fay Β· 23 March 2023
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5/5
TrustpilotQuick Easy Process
We had a house viewing with Jasmine and she was really friendly and let us have all the time we needed to really view the property. She wasnβt pushy and didnβt match us around the house like many other estate agents do.
Charlotte Β· 10 August 2023
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5/5
TrustpilotFive star agent
We viewed a property with nick from Andrews downed branch. Although we didnβt buy the property we thought NIck was a very good estate agent. He was very informative about the area and easy to chat to. Five stars for him.
MD Β· 29 August 2023
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5/5
TrustpilotI've viewed three properties now withβ¦
I've viewed three properties now with James from AndrewsHe is very friendly yet professional it's like looking at a house with a friend.We are very impressed with their commitment to buyers and sellers would not hesitate to recommend them for selling or buying
James Β· 1 July 2023
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5/5
TrustpilotGreat Service
I had three separate viewings with Georgia across an afternoon and was really happy with the service. She was helpful when discussing options and benefits for each property, listened to, and dealt with any queries I had, and provided me with extra details for all. Really helpful.
Alex Β· 23 February 2023
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5/5
TrustpilotWe were looking for a property recentlyβ¦
We were looking for a property recently and Michael has done a great job taking us starting with a viewing to moving into the flat. It was all a well explained process with clear steps and well automated too. Can highly recommend this agency
Vlad Β· 12 May 2023
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5/5
GoogleSammi, our agent, was very helpful, professional and efficient. Thanks to her we were able to find our new home. We are eternally grateful.PositiveResponsiveness, Professionalism
Estefania Β· 12 November 2021
Agent replied Β· 11 November 2024
Good afternoon Estefania, thanks so much for leaving us a 5 star review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.