Trusted Agent profile · Bath and North East Somerset

Andrews Keynsham reviews in Bath and North East Somerset

4.9

★★★★★ Excellent

1,935 reviews across 2 platforms

10 Temple Street, Keynsham, BS31 1EG, Bath and North East Somerset, BS31 1EG

Part of Andrews, see every office.

Andrews's office in Bath and North East Somerset, at 10 Temple Street, is rated 4.9 out of 5 across 1,935 reviews on two platforms, including 184 Google reviews rated 4.7.

Google logo

4.7 / 5

184

Reviews on Google

This office

Trustpilot logo

1,751

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.

5/5

Trustpilot

The service always top Molly and Freya…

The service always top Molly and Freya both of them nice every time I come to the agency they help me a lot for everything ⭐️⭐️⭐️⭐️⭐️

Abdou · 15 September 2023

Agent replied · 24 December 2024

Hi Abdou, thank you for the five star review. Fantastic to see that Molly & Freya have been so helpful every time you need assistance.Thanks, Rhys

5/5

Trustpilot

Tara and her team is great..reasonable…

Tara and her team is great..reasonable charges. Using Andrews letting service for over a decade.

Jay · 27 April 2023

5/5

Trustpilot

Matt Wood

Matt Wood, was really professional and was more than happy to answer any questions i had. thank you !

Amy · 23 February 2024

Agent replied · 24 December 2024

Hi Amy, thanks for the five star review. Brilliant to see that Matt was able to help you with all your property needs! Thanks, Rhys

5/5

Trustpilot

Helpful

Janine provided a very good service especially by helping us out when we didn’t quite understand everything. Don’t get old!

Consumer · 31 January 2024

Agent replied · 24 December 2024

Hi there, thank you for taking the time to write us a five star review. Fantastic to hear Janine was able to help you out and provide good service. Thank you for sharing and all the best, Laura.

5/5

Trustpilot

Mortgage advisor - first time buyers

Russell (Bristol branch) has been our mortgage advisor as first time buyers. We have been exceptionally pleased with the service he has provided. Always on hand, happy to answer any and all questions we have had throughout the whole process. I have had complete trust that Russ has prioritised our best interests. We couldn’t have asked for a better service.

Frank · 20 July 2023

5/5

Trustpilot

Agent shamiya was on time

Agent shamiya was on time. And her communication skills were perfect.

FRED · 16 July 2024

Agent replied · 24 December 2024

Thanks for the brilliant review! Great to see Shamiya was able to help you with everything you needed.

5/5

Trustpilot

Richard hi is very good person very…

Richard hi is very good person very helpfull and frendly thanks for everything. Eryk

Semiljano · 22 May 2024

Agent replied · 24 December 2024

Thank you for the positive review, we know Richard will really appreciate seeing your feedback. Thanks again, Rhys

5/5

Trustpilot

Customer friendly staff

Customer friendly staff, spoke with Richard, he was super helpful and nice

Jennifer · 27 June 2024

Agent replied · 24 December 2024

Hi Jennifer, we really appreciate you taking the time to leave us a review. Thanks you for sharing your experience, we know Richard will be so pleased to see your feedback. Thanks, Rhys

5/5

Trustpilot

Kind and welcoming staffs

The staffs are kind, professional and and very helpful. Always there to provide answers to all questions and proffer practicable advise to client challenges.

RUTH · 18 October 2023

Agent replied · 24 December 2024

Hi Ruth, we really appreciate you leaving us a five star review, it's certainly a great way to start our day! Thank you, Rhys.

5/5

Trustpilot

Always a Quick response from Louise and…

Always a Quick response from Louise and very friendly with my situation. Definitely happy with my experience.

Bacon · 21 March 2024

Agent replied · 24 December 2024

Thank you for the five star review. Fantastic to see that Louise has been able to help you with everything so far and that you've had a brilliant experience. Thanks again, Rhys

5/5

Trustpilot

Viewing experience for a studio

Arranged a viewing promptly without any fuss. Listened to my requirements. Excellent service.

Sue · 5 June 2024

Agent replied · 24 December 2024

Hi Sue, thank you for the five star review. Brilliant the team in Reigate have been on hand to provide you with an excellent service. Thanks, Lisa

4/5

Google

Andrews team in Keynsham were helpful and efficient from the start. Zoe and Justine always on hand. Would recommend

Clare · 12 November 2022

5/5

Google

Lucinda was a pleasure to deal with, extremely friendly, enthusiastic and knowledgeable. Communication throughout the process was also great!

Matthew · 12 November 2022

5/5

Trustpilot

Hi i was treated with kindness and…

Hi i was treated with kindness and respect and very good listening peoples

Mr · 1 June 2024

Agent replied · 24 December 2024

Hi Nicolae, thank you for the kind review. Brilliant to see the team treated you as we'd expect, with kindness and respect. Thanks, Rhys

5/5

Trustpilot

Thank you Lisa Bird-Parsons for all of…

Thank you Lisa Bird-Parsons for all of your help and kindness throughout the process!

Amber · 25 April 2023

5/5

Trustpilot

Gregs had been amazing and very…

Gregs had been amazing and very supportiveGloucester branch

Rishav · 27 August 2024

Agent replied · 24 December 2024

Thank you, Rishav! We're thrilled to hear that Gregs provided amazing support at our Gloucester branch. Your feedback is greatly appreciated!

5/5

Trustpilot

It went well

It went wellUnfortunately not suitable for I and my friendWe both want rooms that has wardrobe in it basically

Mey · 29 January 2024

Agent replied · 24 December 2024

Thank you for the five star review, we hope we can help you find your new home in the future.

4/5

Trustpilot

Matt was very helpful and was…

Matt was very helpful and was explaining everything very well. He was friendly and approachable.

Parvathy · 19 March 2023

5/5

Google

Sam spent time explaining everything to us as we are first time buyers, it was always explained in a very simple way and made every sense to us afterwards. He always advised the best possible cover and deals with us, never pressuring us to do anything we didn’t understand or need. We are very please with everything and couldn’t be happier on how easy it was and simple he made things for us. Thanks again SamPositiveResponsiveness, Quality, Professionalism, Value

Chris · 12 November 2020

5/5

Google

Very clear and informative. Made it very easy and simple to chose the products that we needed. Would high recommend Nathan to anyone!PositiveResponsiveness, Quality, Professionalism, Value

Thomas · 12 November 2021

5/5

Google

Rhys and Georgia have been a pleasure to deal with. They're communication and professionalism have been far and above other estate agents I've spoken too. They've always got the info I've asked for, when they said they would. With a young daughter and elderly relatives we still need to support, covid was a concern. Rhys and Georgia have always been spot on with ppe and making sure we felt safe. 10/10 can't recommend enough

Ryan · 12 November 2021

5/5

Google

Me and my partner had been looking for a place to rent, but we were worried that agents might see that we're a young couple and automatically disregard us, but Lucinda did the opposite. She was super nice, and didn't once make us feel like our chances would be jeopardized because we're a younger couple. Really nice service, super friendly and professional! Thanks for helping us find our home Lucinda & Andrews team!PositiveResponsiveness, Professionalism

James · 12 November 2021

5/5

Trustpilot

Thanks for the viewing James

Thanks for the viewing James. Really helpful and knowledgeable. Appreciate your time to answer all my questions.

Mirabai · 28 February 2024

Agent replied · 24 December 2024

Hi Mirabai, thank you for sharing your experience, fantastic to see that James shared his wealth of knowledge about all things property with you on your viewing, thanks again, Rhys.

5/5

Trustpilot

The reigate branch team have been…

The reigate branch team have been extremely professional and helpful with our search for a new rental property.

Auburn · 7 February 2024

Agent replied · 24 December 2024

Hi Auburn, thank you for the five star review. Great to see the team in Reigate have been so helpful in your search and we wish you all the best in finding your new home. Thanks, Rhys

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

Industry awards

Andrews Bath and North East Somerset won ESTAS awards in one year, most recently 2018.

ESTAS winner in one year: 2018.

ESTAS awards by year, 2018
  • 2018 1 Bronze and 1 Best in County ESTAS 2018 winners

    • BronzeESTAS 2018: Lettings (Landlords), South West (Avon, Dorset, Somerset)
    • Best in County (1)ESTAS 2018
      • Avon: Lettings (Landlords)

Source: ESTAS winners lists, as published, linked by year.

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Questions about Andrews Keynsham

Has Andrews Keynsham won any awards?

Yes. Andrews Keynsham won Bronze for Lettings (Landlords) in South West (Avon, Dorset, Somerset) and Best in County (Avon) at the ESTAS 2018 awards.

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