Bridges Estate Agents Basingstoke reviews

★★★★★ 5/5

Trustpilot

My son and his wife have just completed…

My son and his wife have just completed on his sale in Aldershot. He is currently living abroad and so the sale had to be managed remotely. I(his mother) interviewed several estate agents on their behalf and recommended Simon Kerry at Bridges to them mostly because I was comfortable with his experience and knowledge of the local area, and have been delighted with the choice. He managed the whole process with confidence and skill, a consummate professional despite both solicitors being not at all up to scratch and nearly scuppering the sale several times.I would highly recommend Bridges but particularly Simon. If not at the end of a phone he would always get back quickly, and worked with my son by email to make a potentially tricky transaction as smooth as it could be. Well done Simon.!

Jill · 18 July 2021

★★★★★ 1/5

Trustpilot

Bridges don't care about you once you sign the contract

I asked for several things to be repaired prior to moving in. These weren't done. Not only that but the cleaners also smashed the glass on my oven. A month later and it still isn't repaired. I am given a variety of subcontractors numbers who are unable to help and the latest number isn't even recognised. Make sure the property is right before you move in and hope that it never needs repairs or you will be like me left without essentials for a long time

Andrew · 27 May 2023

★★★★★ 5/5

Trustpilot

A great experience with Bridges and Mel…

A great experience with Bridges and Mel helping us with progressing the sale along. We would recommend them. Many thanks

David · 12 August 2026

★★★★★ 5/5

Google

Property purchase can be quite a process. As with everything, how you begin matters. I Contacted bridges and the sales team was very friendly and professional. John was attentive and patient in providing professional advice, loving what he does and always smiling. He liased excellently with his team to make my property purchase successful and I'm grateful. Thank you John and team.

Jonathan · 15 June 2023

★★★★★ 5/5

Google

Had a great experience with the Bridges team when looking for a place to rent. Luke Hammond and Claire Ing were brilliant and efficient. Both were on hand to guide me and provide me with all the information I needed. We were able to get everything sorted out very fast which was a nice bonus. Would definitely recommend!

Scot · 18 September 2023

★★★★★ 5/5

Google

James was my agent and he was friendly and was of great assistance in completing the sale despite issues in the chain that were out of his control. He was supported by the team at Lychpit who were also friendly and responsive to any questions I had. I was kept updated throughout the process. I thank them for their good service.

David · 15 June 2023

★★★★★ 5/5

Google

I’ve just completed the sale of my property through Bridges, and the experience was fantastic from start to finish. …

Trevor · 16 November 2025

★★★★★ 5/5

Google

Ged was fantastic. Great feel of a friendly local estate agent, not pushy, very cooperative and worked with our choices. He was flexible with our needs, worked with us for timelines, advice, and viewings. House went on the market in January and completed our move in May, plenty of updates along the way, can't ask better than that.

Ben · 20 July 2023

★★★★★ 5/5

Trustpilot

I decided that Aldershot could be…

I decided that Aldershot could be somewhere to relocate my family to, so I called Bridges and to my delight spoke to Miss Reece Khutan, who after a ten minute conversation completely understood all my needs. She had excellent local knowledge, a professional approach & very accommodating. Looking forward to working with her in the foreseeable future. Reece is definitely a credit to Bridges! Marjorie Watts

Marj · 4 November 2022

★★★★★ 1/5

Trustpilot

Hands down the worst Agency I've dealt…

Hands down the worst Agency I've dealt with and I have been renting for year's. From the first offer falling through, to putting an offer on another rental property and waiting for day's with no communication/update and having to constantly chase. To trying to arrange a second viewing of the property before moving in, but being ignored...to then moving in to find out the Landlord had removed the built in wardrobes, which meant having to fork out extra money. Would've been nice to have been told beforehand! To not being told that we'd need access to a key for the carpark barrier so the removal van could enter the carpark to unload our furniture etc.(luckily a neighbour helped us out) We've also only received one fob to enter the building, when there's 2 of us. So inconvenient. A week later, still waiting for another fob, no update as to how long this will take. And the worst part of all- being told by the Landlord (by chance) that he will be selling the property within the next 6-12 months and that Bridges Hook knew this from the start. They conveniently withheld this information from us throughout the whole process, offering a 12 month minimum long-term let...knowing full well that wouldn't be the case. I emailed them 2 day's ago as I want an explanation...haven't had a response! Communication is terrible and has been throughout. I'm shocked that such important information was withheld knowing full well we were looking for a long-term let. They are dishonest.

Natalie · 13 January 2023

★★★★★ 5/5

Google

It's a wonderful team to work with, especially Ged (Gerald Egan) from the sales team. They make it so seamless and easy making it a faultless experience. I received all the right advise, support and recommendation to take correct decisions. Its always a 1 stop shop for me and will going back to Ged for all my subsequent needs.

Vijay · 15 June 2023

★★★★★ 5/5

Google

James has been brilliant in helping us move into our dream home. I’ve always been able to pick up the phone to him to find out what’s going on about the chain and he’s always keen to get things solved quickly. Really easy and nice person to deal with. Would use James if we were ever to move again!

Stuart · 15 June 2023

★★★★★ 5/5

Google

James was super, super helpful in helping us to sell our home. From the very first time we meet him, to viewings and till we exchanged and now looking forward to completion, he has been very very helpful. I'm glad we picked Bridges to help with the sale of our home. I will strongly recommend them to anyone.

Olu · 15 June 2023

★★★★★ 5/5

Google

The best agency. People how work there is professional. Many thanks for our agent Hannah

Кін · 6 December 2025

★★★★★ 5/5

Trustpilot

Sold through Bridges ash Vale and they…

Sold through Bridges ash Vale and they were brilliant start to finish. Got us full asking price on our second viewing , way exceeding our expectations!! Ben is really nice to deal with, what I liked most about Ben is he was always a phonecall away and kept me updated even on his days off !! Would thoroughly reccomend Bridges

Gavin · 31 March 2023

★★★★★ 5/5

Google

Ged was the estate agent handling my sale and he was brilliant. Kept me updated the whole way, was always available and was a big reason why I got the completion date I wanted. He also recommended me some brilliant solicitors as well. Thank you so much Ged, you made the selling process very pleasant!

Marcus · 19 August 2023

★★★★★ 5/5

Trustpilot

Impeccable service from Bridges Estate Agent

We have a property that we rent out through Bridges Estate Agent. The service we receive each time is impeccable. Kerry's assistance is meticulous and she is always responsive and helpful in booking engineers' visists. The outstanding service we received has incentivised us in extending the contract with the Tenants for another two years.

Natalia · 23 September 2025

★★★★★ 5/5

Trustpilot

Great Service from Dale and his team in…

Great Service from Dale and his team in Fleet. Bridges took our property on to the market and sold it in a matter of days and achieved the price we wanted. Took great photos and communicated throughout the process regarding viewings, all of which where accompanied. We received feedback on the same day or the next morning.Once the sale was agreed, we had assistance from Kevin who was a pleasure to deal with, and supplied regular updates via email and phone. We purchased our current house through Bridges, and it was a 'no brainer' to use them when it came to selling. I wouldn't hesitate to use them again and recommend their services to our friends and family. Thanks TEAM Fleet! Its been a pleasure, from two very happy customers busy packing!

Kelly · 8 August 2019

★★★★★ 5/5

Google

I used Bridges to sell me shared ownership property and was dealt with by Gerard. Ged made the whole process easy to understand, and kept me updated every step of the way. Over all made what was quite a daunting experience very easy and smooth.

Chelsea · 16 March 2024

★★★★★ 1/5

Trustpilot

Shocking experience - Missed property due to Agent's negligence

Bridges Aldershot I offered for one of the properties and increased by offer on 15th Oct and called the property manager at Aldershot branch 3 times on 16th Oct afternoon, called reception and left message for Agent managing the property to call me back ASAP to confirm that I accept the owner's counter offer. But they didn't respond and then later they received another offer and things didn't workout for me. I was in a shock as I called to confirm my acceptance even before the other offer was received, I missed the property due to agents negligence and timely communication. And agent was annoyed and started talking aggressively.

Sachin · 22 October 2024

★★★★★ 5/5

Google

Luke from Bridges made every effort in helping my partner and I get a new place. We are very impressed. We needed to find a new place urgently and this has been very stressful. Luke has been so supportive and helpful, and made the whole situation so much easier for us. Thanks Luke!

Carlie · 20 July 2023

★★★★★ 4/5

Google

Amy Furey, our initial contact at Bridges Estate Agents in Basingstoke, was always very helpful and friendly during our house buying journey, from arranging viewings to answering any questions we had throughout the process - nothing was too much to ask. If she didn’t know an answer about something, she would contact someone who did and promptly get back to us with a response - she was a pleasure to deal with and a credit to Bridges. Thanks again, Amy.

Bradley · 25 September 2024

★★★★★ 1/5

Trustpilot

Rude and Poor Customer Service

Rude and Poor customer Service! Call from estate agent to cancel viewing which was understandable given the property sprung a leak. Following a request to inquire about late a viewing such that I may attend after work I was advised in a rude and hurried tone that a genuine customer would make time to attend. Agent was keen to hang up despite my attempting to inquire about latest viewings that would be possible to accommodate.

Suraj · 23 May 2020

★★★★★ 5/5

Google

Had a really good experience selling our home with Bridges. James was very friendly and communicative which is all you can ask for. When we needed support, he always offered to make a couple of phone calls and check ins to keep momentum on our house sale and purchase. Would happily use Bridges again!

Jessica · 15 June 2023