Trusted Agent profile · Basingstoke

Bridges Estate Agents reviews in Basingstoke

4.6

★★★★★ Excellent

481 reviews across 2 platforms

35A, Winchester Street, Basingstoke, RG21 7EE

Part of BRIDGES PROPERTIES - Whitburn, see every office.

Bridges's office in Basingstoke, at 35A, is rated 4.6 out of 5 across 481 reviews on two platforms, including 277 Google reviews rated 5.0.

Google logo

5.0 / 5

277

Reviews on Google

This office

Trustpilot logo

204

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Basingstoke office, from every platform, shown as written. First names only.

5/5

Google

I've just bought my first home through Bridges, and the customer service has been fantastic. I viewed numerous houses with John Duffy, and it was a house he recommended which I ended up buying! He was able to be very flexible to my schedule with viewings, and was knowledgeable about the houses we saw. His communication was fantastic and I was kept up-to-date throughout the process. After my offer was accepted, I was passed over to James MacPhee who was also brilliant with his communication and assistance throughout the purchase process. I'm so grateful to both John and James for all they have done for me over the past few months!!

Maisie · 19 August 2023

3/5

Trustpilot

I can't be sure but it feels like…

I can't be sure but it feels like they're advertising homes that are not for sale purely to gather the data of more potential buyers (Aldershot branch). A house went up for sale on Zoopla on 10th August 2023 (I checked this on the advert history). I called on the 11th August to book a viewing. Went through the process of updating all my registration details, was told Tuesday 15th August would be good, great. They said they would confirm with sellers and send me confirmation email. Today (Monday 14th) no email yet so I emailed them to check all was going ahead and shortly received a viewing confirmation email (10.05am). At 10.16am they called me to say the sellers are reviewing offers so not doing further viewings. So it took 2 business days for you to advertise a property and it get offers? I doubt it in this market. If it had offers before today, why didn't you call me beforehand or tell me there were already offers before taking my details? Why are you still advertising it as available? What a waste of buyers time. Unsubscribed and will avoid homes advertised by Bridges in the future as I just don't trust they are really for sale at all!

Keely · 14 August 2023

5/5

Google

Amy is a polite, friendly, and a well informed professional. Originally had one viewing, managed to squeeze in 3! And all meeting my search criteria. Great work, Amy!

Rafique · 17 November 2023

5/5

Trustpilot

From my initial intro with Laura…

From my initial intro with Laura through to Mario, my experience of Bridges Estate Agents, Aldershot has been a good one.Mario worked exceptionally hard and maintained a patient and professional manner throughout the entire, rather complicated transaction.Thank you for going the extra mile.

Rue · 9 July 2022

5/5

Google

Would highly recommend James and team , for there patience and help on this journey , absolute gems , would defiantly come back again to Bridges Estate Agents . Thank you Bridges

Louis · 20 July 2023

5/5

Google

I was dealing with Luke Hammond, a great estate agent! He went above an beyond! We have been looking for a place to live for a while and we're working with about 10 different estate agents to find something. I really felt luke had us in mind and gave us phone calls when new properties were available, really took some of the stress off knowing he was in our corner. None of the other agents even contacted us again we had to keep applying every time. Luke had a very sincere demeanor and was a pleasure to deal with. None of that fake smile lip service you get from other agents. Have felt really seen by Luke and would highly recommend him/bridges to anyone.

Simplea · 20 July 2023

5/5

Google

Amy was a fantasic help with find a house. The whole team were friendly and helpful

Ian · 29 June 2024

5/5

Google

Great team, Ged went above and beyond, contacting different parties to aid in completion of sale, was a great experience from start to finish on Bridges side. Told my Daughter to use Bridges on rental of their home. Would definitely use Ged\Bridges again!!

Alex · 15 June 2022

5/5

Trustpilot

Brilliant Service

A big thank you to Carlo and his team for being so helpful towards giving great advice and recommendations to helping my son sell his property. A pleasure dealing with such a professional organisation.

Alan · 26 April 2023

5/5

Google

Claire has been so helpful, very knowledgeable and always happy to help. She’s explained everything in great detail, answered all my questions and has been really helpful. Thank you so much!

Bryony · 20 July 2023

5/5

Google

Buying/selling property is one of life’s biggest challenges…..definitely not the case when you have Bridges Estate Agent (Basingstoke) acting in your behalf. The Bridges team are excellent, knowledgeable, dedicated and super friendly. No question is too difficult or stupid and most importantly no task is too small. James, in particular, made me feel at ease throughout the whole process. Not only this but Bridges have access to one the largest network of clients to help with your property needs. The BEST and the only choice for selling/buying (& renting) in Basingstoke area. Why would you want go anywhere else?

Emma · 15 June 2023

5/5

Google

Fantastic service selling my flat. Had 4 different estate agents come round for valuations, and Ged from Bridges was by far the most keen and charismatic. I decided to go with Bridges purely for their enthusiasm and salesmanship. So glad I did as Ged and the sales team managed to achieve a deal beyond my expectation, and the highest any flat in that block has sold for. Everyone I spoke to at Bridges was always positive and high-energy - unlike other estate agents I've dealt with in the past. Loved having an estate agent that believed in the value of the property and was determined to exceed my expectations. Thank you!

Alasdair · 15 June 2023

5/5

Google

My partner and I had been searching for a flat for months with no hope. Not only did Urgen provide us with all the help we could have asked for, he was incredibly friendly and kind! If it wasn't for him we wouldn't have been accepted for our flat, we really cant be more grateful for his communication and care for our situation!

Esha · 29 June 2024

5/5

Trustpilot

Bridges Lettings Great Team 👍

Amy Stanborough looks after my rental properties and is very proactive and on the button with everything . Jason is also there when ever needed to provide additional advice. Great team 👍 chris

Mr · 16 May 2023

5/5

Google

James MacPhee provided excellent service from the beginning to the finish line. Always very helpful and got all enquires done in high speed! I would definitely recommend James and would be happy to give even more than 5 stars. Thank you James

Martin · 15 June 2022

5/5

Google

I asked to view a house in Basingstoke. Amy Furey from Bridges was the agent who organised it. Without being remotely pushy, she quickly found out what I was looking for and suggested two other properties which I had not previously considered. She showed us all three and was utterly professional, courteous and honest throughout. I would therefore highly recommend her.

Nicholas · 29 July 2024

5/5

Google

What an amazing service! James, you’re such a lovely person, professional, knowledgeable, realistic and with a huge amount of integrity. You gave me a detailed analysis of my property and the process in arriving at the appraised value. I am so impressed and thank you for your advice. Although I’m not planning to sell my property just now I will certainly contact you when the time arrives. Meantime I will be recommending Bridges to my friends! M.Haddow(alias P Liew)

P · 15 June 2023

1/5

Google

Would not recommend after wasting our time. After booking an appointment to visit a property for sale, travelling over 90 minutes to get there (outside of London) only to be told at the exact time of the viewing that the viewing is no longer available. Wasted our effort, wasted our time and wasted our travel costs. Avoid.

Critic · 15 June 2022

Agent replied · 14 June 2024

Good afternoon, Thank you for bringing this to our attention. We are known for our enthusiasm, customer focus and our experienced, proactive team so your comments came as a surprise to us. Unfortunately I am struggling to locate your details to discuss your experience. Would you mind reaching out to me at eratcliffe@bridges.co.uk with more details about the situation? Any more light you could shed on what happened would be much appreciated and would help me to find the right solution moving forward. Thank you so much, and I look forward to hearing from you! Emma

5/5

Google

Great service from Bridges! Especially Gerard Egan, who’s been of so much help and assistance all the way from the start to getting of the keys. Thank you so much!

Pradip · 15 June 2023

5/5

Google

Hannah was really helpful, knowledgable and efficient throughout the whole process.

Jacquelyn · 29 July 2024

5/5

Google

Keith is a really good sales man, and reliable. Highly recommend.

Chen · 29 July 2024

5/5

Google

The team in Basingstoke are lovely people. Even when we went through a tough decision of not selling due to circumstances changing, Bridges team have been kind and considerate. Thank you for understanding and I would definitely recommend bridges to anyone. They are realistic agents with good level of experience and they don't beat around the bush. Very efficient team and kind too.

Shaik · 15 May 2024

5/5

Google

took some time,had a couple of letdowns along the way but James kept at it and we got there in the end without dropping the price, very pleased

Ray · 20 July 2023

5/5

Trustpilot

Good contact

So far whilst looking for my next home, Connie has been excellent in keeping in touch and whole team have forwarded emails of homes I may be interested in.

Stella · 21 June 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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