Chancellors Basingstoke New Homes Sales reviews in Basingstoke and Deane

★★★★★ 5/5

Google

I can't say enough about the professionalism and conduct we received from Oliver. Although we ultimately chose another property for reasons unrelated to his service, our experience with him was absolutely incredible. The communication was prompt, clear, and genuinely helpful. He ensures to take extra efforts in making the entire process feel seamless and stress-free.

Chandrakant · 10 October 2025

★★★★★ 5/5

Trustpilot

We were looked after by Jamie woodland…

We were looked after by Jamie woodland and Bradley at the Swindon branch as we were renting a property from them, they were great with communication and I found the Swindon branch very approachable as and when needed. Would recommend

Mark · 1 October 2026

★★★★★ 5/5

Trustpilot

Gwen has been extremely helpful and I…

Gwen has been extremely helpful and I am delighted that she is my point of contact at chancellors. She has helped me through my rental process and been very attentive in every area.

Holly · 21 November 2025

★★★★★ 5/5

Google

I had the pleasure of meeting Cathleen at a house viewing yesterday. Although the property was not for us, her professionalism was top notch and she clearly knows her business. I would recommend Cathleen and the team to anyone looking to rent etc

Andrew · 28 May 2024

★★★★★ 5/5

Trustpilot

Lovely experience

Julia was great to deal with, helping us with viewings. She was friendly, professional and very accommodating with short notice requests. A well organised experience. A delight to deal with and the branch as a whole.

Vanessa · 21 October 2025

★★★★★ 1/5

Google

What an absolute shambles of a company this is. I invited 6 estate agents to visit my home. Chancellors sent Matt from Basingstoke to a rental property I would like to put on the market. I picked Chancellors because of the brand and good reviews but I wish I hadn't. They sent someone to take pictures and they all look horrible, bad compositions, not reflecting assets or good points of the property. They took 1 image of the outside which even Matt agreed looks horrid. I have been sent other peoples particulars to approve then it does not relate to me. I get calls from this person, then that person and no one speaks to each other. Chancellors were sending another photographer out last week to take an image so we can go live today. I chased Matt who is now on holiday. The branch say its above there pay grade to deal with all of this. Really shocked and disappointed that for a straight forward progress of trying to advertise my home has turned into a right mess with unnecessary calls, e-mails and having to keep chasing. Avoid this company and stick with a local expert.

Lee · 10 November 2024

★★★★★ 5/5

Google

Ollie was so helpful and knowledgable. Made our experience super easy and enjoyable. He is a credit to the team at Basingstoke.

Elise · 19 March 2025

★★★★★ 5/5

Trustpilot

So far I have been having a good…

So far I have been having a good experience with Chancellors overall, and recently I received excellent support from Amy Jones during my contract renewal. Thank you, Amy and the Chancellors team.

Ms · 18 March 2026

★★★★★ 5/5

Google

Oliver was super helpful, clearly presented the property and super helpful with some insight into my queries for the local area.

Samuel · 9 March 2025

★★★★★ 5/5

Trustpilot

Excellent service

Well, What can I say about Rakesh Jethwa. He has been an absolute star and amazing in his service, since giving an evaluation on my property right through to getting offers. He is so personable, makes you feel like family. He has helped in troubled tenants and advised and assisted in every eventuality. I would give him 6 Stars if I could. No doubt he will always assist any new vendors who want to put their property for sale. I would not have been were I am without his help. He will be appreciated always and I thank him for his service and this includes Courtney Kennedy in the after sales office, who has been a tremendous help too. I thank the entire Chancellors office for their help and support. With kindest and respected regards.

Miss · 21 October 2025

★★★★★ 5/5

Trustpilot

Absolutely outstanding from start to…

Absolutely outstanding from start to finish. Always had an enough time for us. Wonderfully professional at all times and a very friendly bunch.

Mr · 18 May 2026

★★★★★ 5/5

Trustpilot

Property management experience

As a tenant, I’ve really noticed the difference since Libby became the property manager in October. She keeps me updated, responds quickly, and makes sure any issues are resolved without unnecessary delays. Her professionalism and consistency make the whole renting experience far less stressful.

MJ · 21 November 2025

★★★★★ 5/5

Google

Ana through Chancellors has been a great estate agent looking after us on our house moving journey. She’s professional, friendly and helped us massively find our forever home. Great at communicating and keeping us up to date, best estate agent we have spoken to and would highly reccomend :)

Ashley · 24 September 2025

★★★★★ 5/5

Trustpilot

Aleksandra Szurek

Aleksandra Szurek, from Chancellor’s didcot branch. She was informative, caring and attention to detail when asked any questions was great. I wish her all the best in her future career with chancellor’s. Suhel and Dil.

Mr · 22 September 2026

★★★★★ 5/5

Google

Simon and his team has helped us with a cross country move, they have guided us through every step of the way with professionalism and patience. As stressful as it was his reassurance and support allowed us to focus on other things as the branch took care of everything else. Looking forward to working with them in the future.

Kinga · 26 October 2022

★★★★★ 5/5

Trustpilot

The young man was very helpful and…

The young man was very helpful and knowledgeable. I’ve viewed the property several times and he was always a great help.

Customer · 18 May 2026

★★★★★ 5/5

Google

Ged came out and valued my house today. He was amazing. Really knows his stuff. New Basingstoke better than any other agent. When we come to sell we will definitely use him.

Jackie · 17 February 2026

★★★★★ 1/5

Trustpilot

lazy

Took multiple tries on the phone to get hold of them. Website not updated with sold property. Wasted my time.

Kezia · 19 May 2026

★★★★★ 5/5

Trustpilot

Abbie was extremely friendly and very…

Abbie was extremely friendly and very informative. We have found estate agents to be lacking information on the property. Abbie had the answers to all of our questions and we left feeling satisfied that we have everything we needed to make an informed decision. Very professional and helpful.

Joe · 21 March 2025

★★★★★ 5/5

Google

Fantastic service, in particular from Cathleen, she was able to provide extra time to allow my application to come through before she presented it to the landlord, and even though I wasn’t successful she even checked in and offered to send other listings that would interest me. During our viewing she was very personable and was very knowledgeable and was able to answer any questions I had, her energy and passion for what she was doing was infectious, I walked every from every interaction with her feeling positive during a particularly stressful time.

Roberthasavlog · 27 July 2024

★★★★★ 1/5

Trustpilot

Genuinely Useless

As a first-time landlord, I expected clear communication, professionalism, and competent management. Chancellors/Oxon Property Management failed on all three.

Leah · 15 May 2026

★★★★★ 5/5

Trustpilot

Speedy, courteous and knowledgeable

The staff at Chancellors were very well informed and helpful. We were able to complete our house sale very quickly and the team were excellent at communicating with us every step of the way - we would thoroughly recommend Chancellors!

Ali · 21 November 2025

★★★★★ 5/5

Google

First time buy it's been a pleasure having Ana help us with our first home 👍🏻 …

Sam · 10 May 2026

★★★★★ 5/5

Trustpilot

Ayesha,

Ayesha,worked really hard to help me,she did everything possible within her control Kept me informed,went out of her way to find out specific details of various properties

John · 5 October 2026