Chancellors Basingstoke New Homes Sales reviews

★★★★★ 5/5

Google

We had an excellent experience working with Chancellors during the purchase of our home. The entire process was handled with professionalism, efficiency, and genuine care. From the first viewing to completion, everything was clearly explained and well coordinated. A special thank you to Ana, who was absolutely outstanding throughout. She was always responsive, supportive, and proactive in keeping everything on track. Her communication was clear and timely, and she made what can often be a stressful process feel smooth and manageable. We truly felt that we were in safe hands. We highly recommend Chancellors to anyone looking to buy or sell a property, and we are especially grateful to Ana for her dedication and professionalism.

Andrei · 17 March 2026

★★★★★ 5/5

Trustpilot

Charlotte has been great throughout

Charlotte has been great throughout, she’s supported us with people viewing our home and us viewing other properties and is always enthusiastic and really gets to know the properties and what we’re looking for. Her communication is also great, she keeps us posted, follows up when she says she will and is always open and honest with her feedback which has ultimately helped us sell our home! Thank you Charlotte!

Customer · 18 May 2026

★★★★★ 5/5

Google

Ana has been very supportive from the beginning of the process. She has been approachable, responsive, and proactive in providing guidance and answering questions during the offer stage. I appreciate her support so far and look forward to continuing the process till we reach completion. Tanya has been very helpful in assisting with the sales progression process. She is responsive and always willing to provide updates or clarification when needed.I value her support as we move towards completion.

Saurabh · 17 March 2026

★★★★★ 5/5

Google

Aimee Bloomfield has been an absolute star throughout our long and often tedious house-hunting journey. She consistently went above and beyond, staying in touch outside of working hours to ensure we had access to the latest available properties. Aimee kept us fully informed about every home we were interested in and even came out three separate times to show us properties early on Sunday mornings and late on weekday evenings. Her dedication significantly increased our chances of securing our dream home and positioned us strongly among the competition. She is, without a doubt, the most helpful and professional person we encountered during this process. Both my husband and I are incredibly grateful for her support. She truly is one of a kind.

Feruza · 17 February 2026

★★★★★ 5/5

Trustpilot

I have had a great experience at buying me new first home

I have had a great experience dealing with Chancellors, Aysha and her team, were always quick in returning any information that I requested about the property that I was buying and kept me in loop if there were any delays involving with the vendors. Once offer had been accepted they were on the ball and making it as smooth as smooth as possible between myself and all parties involved. It has been a pleasure to be purchasing my first home with Aysha and her team.

Sophie · 8 September 2026

★★★★★ 5/5

Trustpilot

We had Chante show us around our dream…

We had Chante show us around our dream house which then materialised into us being successful in renting it. From the first phone call, Chante was professional and warm in her interactions and built trust that she would find us our ideal property. During the viewings and in the subsequent communications, Chante was transparent and acted with integrity at all times, two values important to myself and I really appreciated her keeping us both updated with developments. Chante is a credit to the company and I will be recommending Chancellors to friends and family in the future. Thank you for making what could have been a long stressful experience such a pleasant, easy one!

Cadi · 21 August 2026

★★★★★ 5/5

Google

I recently had a viewing here with the Branch Manager, Ged. He was extremely knowledgeable of the property he showed us round, pointing out some good features as well as what was available in the local area. Ged was honest and transparent throughout the viewing which gave me confidence he genuinely cared about my families requirements. I will definitely continue my house hunt with Chancellors going forward.

James · 17 March 2026

★★★★★ 5/5

Trustpilot

I had an excellent experience working…

I had an excellent experience working with Sagarika to find a tenant who was a perfect fit for my property. She was friendly, proactive, and made the entire process as stress‑free as possible. Viewings were arranged quickly, and communication, both by email and phone, was consistently prompt and helpful. She worked incredibly hard throughout, and I can confidently recommend her to any landlord looking for someone who delivers this level of service.

Mr · 31 August 2026

★★★★★ 5/5

Trustpilot

We sold our house through Chancellors…

We sold our house through Chancellors who were very accommodating, helpful and guided us through what was a challenging time. Simon & Aysha were both always on hand to answer our queries and offer sensible practical advise. Nothing was too much trouble and the whole process from listing to accepting an offer was just 7 weeks! We would have no hesitation recommending Chancellors in Chipping Norton.

Cornerstone · 19 August 2026

★★★★★ 5/5

Trustpilot

Jessica is very professional and easy…

Jessica is very professional and easy to communicate with. She has all the important information ready to go, and usually answers all your questions before you even need to ask them! The team in general are super responsive and make it easy to work with them.

AHG · 13 May 2026

★★★★★ 5/5

Google

Chancellors have been helping me find my first home. They have been extremely helpful and forthcoming and knowledgeable with what i require. Aimee Bloomfield has been tremendously proactive in this. I can not thank then enough for helping me and my partner with all the stress of first time buying.

Liam · 17 March 2026

★★★★★ 5/5

Google

I had Ged Egan, the branch manager come out to our home to value for our mortgage renewal. He was very friendly, knowledgeable and wasn’t pushy like most agents we have dealt with! I would highly recommend Ged if you’re looking for a valuation for a mortgage or to sell.

Beth · 17 March 2026

★★★★★ 5/5

Trustpilot

Unwaveringly professional, efficient, and effective

We were pressed for time, faced a tight turnaround, and encountered a number of spanners in the works. For months on end, Jamie was unstintingly responsive, proactive, and organised. Not once in the protracted process did he drop the ball. I am incredibly impressed with his professionalism and effectiveness, and I could not recommend the office highly enough.

Advait · 28 August 2026

★★★★★ 5/5

Google

Ged at Chancellors assisted us with our sale and purchase on our second home. Incredibly knowledgeable about the market, gave us precise information on the offers put forward and set up a fantastic deal to buy our new property project. Thanks Chancellors, And Thank you Ged!

Tom · 17 March 2026

★★★★★ 5/5

Trustpilot

Brilliant support from Fern

Fern has been amazing throughout my house buying process. She has been helpful, informative and supportive, making the experience of buying my first house a little less scary and less stressful too. I cannot recommend her enough and want to thank her again for everything she has done. Thank you so much Fern!!

Phillippa · 11 September 2026

★★★★★ 5/5

Google

The sales staff at Chancellors, Basingstoke were always friendly and helpful, in particular Ana McCormack who was very supportive and professional. And also special mention for Aimee Bloomfield who secured a great sale for my flat, just one day after the previous buyer pulled out!

Susan · 17 March 2026

★★★★★ 5/5

Trustpilot

Luke was prompt

Luke was prompt, he had an honest approach and his knowledge of the property was very good. He will make a good estate agent and I am sure will form a trustworthy relationship with the community

Mrs · 14 May 2026

★★★★★ 5/5

Trustpilot

A good example of professionalism. Chancellors act proactively and Ella…

Chancellors act proactively and Ella Carroll is a very good representative of the company. She is very professional, smart, friendly and helpful. She has made the task of selling my house an enjoyable one.

Gillian · 14 May 2026

★★★★★ 5/5

Trustpilot

Charlie was great throughout the whole…

Charlie was great throughout the whole process of helping us secure our house. Really friendly, professional, and always quick to help with any questions. Made everything smooth and stress-free, would definitely recommend.

Mr · 15 May 2026

★★★★★ 5/5

Trustpilot

Excellent service from Mr. Hazem

Me and my partner were looking for an apartment and were fortunate to find chancellors. Mr. Hazem was extremely kind and helpful. he guided us through out the process, showed us the apartment, and explained everything clearly. We were able to find apartment within a single day.

Dikshya · 14 September 2026

★★★★★ 1/5

Trustpilot

Landlord's perspective - terrible

From a landlord perspective, absolutely terrible. They picked contractors to do work which went wrong (plumbing leaks damaging my property). I replaced a shower and then a year later they told me it needed replacing again (no pushback to the contractor on my behalf). After a tenancy they started showing people round and only weeks later and having been advised to lower the rent did I discover the property had been left in a terrible state (they should have advised my after the first viewing). They also advised a tenant to change the locks (without informing me!) so at the end of the tenancy when I returned arriving late I couldn't enter and had to sleep in the car.

Simon · 13 May 2026

★★★★★ 5/5

Trustpilot

Jake Lacosta has been an immense help…

Jake Lacosta has been an immense help in helping me address various issues, i highly value his support that he has provided with myself living abroad and he has alleviated alot of pressure on my dealings with the local council that side. thank you Jake for your help and efficient communication and your desire to ensure clients are satisfied.

Rogers · 19 September 2025

★★★★★ 5/5

Trustpilot

Grateful for our property manager.

We have had a really positive experience with Chancellors. We are very grateful for our property manager, Jamie Woodman, who always acts quickly on any requests or issues we present, as well as keeping us updated with the progress of the requests. Thank you Jamie :)

Charlotte · 11 September 2026

★★★★★ 5/5

Trustpilot

Luke will go a long way

Luke is a lovely young man, very knowledgeable and came prepared with a couple of issues to the property with certificates, quotes and also answered every question. There was no sense of urgency to rush the viewing. It would be great if all agents were like Luke.

Mrs · 4 September 2026