Every review we hold for the Basingstoke and Deane office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI found my visit to, and welcome at, Chancellors to be warm and friendly. After some useful discussion and information, I attended a viewing with Aimee who I found to be very personable and well prepared for my viewing (paperwork in hand and punctuality observed!!). All my questions were handled effectively and I found the whole experience enjoyable - thank you, Aimee!
Clive · 11 April 2026
Agent replied · 18 April 2026
Thank you, Clive, for your wonderful feedback! We're thrilled to hear that you had a warm and friendly experience at Chancellors. Aimee will be delighted to know that her preparation and punctuality made your viewing enjoyable. We strive to provide excellent service, and your kind words truly motivate us. We look forward to assisting you again in the future!
★★★★★ 5/5
GoogleBuying and selling a property in the UK is painful, but slightly softened by having Ana deal with my sale. She was a delight from start to end. She listens and understands what a client is looking for, and she made it happen for me and my buyer! She has gone above and beyond and I just could not be more thankful, she is simply brilliant!!
Jaz · 17 February 2026
Agent replied · 18 April 2026
Hi Jaz, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleI chose Chancellors as my estate agent thanks to Tom. Tom gave me confidence and support throughout the sale of my property. His knowledge of the area, his professionalism and his confidence were the biggest reason why I went with Chancellors. He was honest and kept me upto date at all times. I couldn't have asked for a better agent.
I want to also give credit to Nyah and Fraser who were amazing. The handled all viewings, updated me immediately after each one and were so professional.
You are a great and amazing team. Thankyou all so much.
Rachael · 26 October 2023
Agent replied · 25 October 2024
Thank you for this wonderful review Rachael. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleI had the pleasure of working with Aimee Bloomfield, and I couldn't be more impressed. She was absolutely perfect in every aspect of her work, professional, dedicated, and highly passionate about helping me sell my property. From start to finish, she gave it her all and went above and beyond in every way possible.
Her communication was clear and timely, her market knowledge was spot on, and she showed a genuine commitment to achieving the best outcome. Even though the sale was challenging, she never lost motivation or energy. I truly believe she did everything a person possibly could to sell my flat, and I’m deeply grateful for her effort.
She’s a rare gem in the industry.
Thankyou for all your time and effort. :)
Hassan · 10 October 2025
Agent replied · 8 September 2025
Thank you Hassan for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotOdeta was very helpful bright and…
Odeta was very helpful bright and cheerful, went out of the way to help
James · 18 March 2026
Agent replied · 20 March 2026
We appreciate your wonderful feedback! We are so glad that you found the service helpful, especially the advice on recent legislation. We're happy we could assist you in finding your ideal place and that you felt supported.
★★★★★ 5/5
GoogleGed and Ana were brilliant and definitely the best estate agents in Basingstoke from start to end. Thank you all x
Julie · 10 September 2026
★★★★★ 5/5
TrustpilotIsabelle is very supportive and always…
Isabelle is very supportive and always listens .... great communication and very kind
Wendy · 18 March 2026
Agent replied · 20 March 2026
We appreciate you sharing your positive experience; we're glad to hear you were satisfied with the support and communication.
★★★★★ 4/5
TrustpilotA mixed time with renting through…
A mixed time with renting through chancellors with false information being provided at the start of my tennacy and late notices of rent increases but since Jamie woodman took over our account she was nothing but fantastic right up until the end of our tennacy which ended on a positive note and should be comended for the work they put in to make everything right!
Adrian · 2 October 2026
★★★★★ 5/5
GoogleLucy was very friendly and helped me feel at ease during the viewing experience. A great service & would recommend.
Lucy · 10 September 2026
★★★★★ 5/5
TrustpilotElla was so lovely and accommodating
Ella was so lovely and accommodating. Thank you for helping us find our dream home!
Renee · 10 October 2026
★★★★★ 5/5
TrustpilotChancellors are hands down the best…
Chancellors are hands down the best estate agents I've ever been a tenant with. They are incredibly responsive and any issues are always resolved quickly. Our property manager, Molly Adams, always goes the extra mile, ensuring we are aware of what is happening at each step in a process and following up to make sure that everything went smoothly and was completed as expected.
Elliott · 24 September 2026
★★★★★ 5/5
TrustpilotHannah Rae has been so supportive in…
Hannah Rae has been so supportive in our process of getting a new home, even with the documentation. We appreciate you.
Eko · 19 August 2026
★★★★★ 5/5
TrustpilotGreat response time
Great response time. Issue was resolved promptly by Jamie Woodman
Mr · 18 March 2026
Agent replied · 20 March 2026
We're happy to hear that your issue was resolved quickly. Thank you for your positive feedback; we appreciate it very much.
★★★★★ 5/5
GoogleAna helped us throughout the sales process of our flat, right from arranging viewings, to promptly following up with the potential buyers as well as answering their queries after consulting with us, and successfully closing the sale. She also assisted during the sales progression stage after the MoS. I would highly recommend her as well as the team at Chancellors Basingstoke :)
Disha · 10 February 2026
Agent replied · 18 April 2026
Thank you, we are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotGreat communication throughout the sale…
Great communication throughout the sale process on a regular basis and if felt like the team were taking a genuine ownership of the sale itself. Everyone I spoke to were extremely helpful and Jay did a fantastic job to enable us to get to the right conclusion.
Mark · 20 May 2026
Agent replied · 23 May 2026
We appreciate you sharing your positive experience! We're so glad to hear our team provided great communication and took ownership of your sale. Thank you for your feedback!
★★★★★ 3/5
Google***EDIT - now leaving a 3 star review. Communication is poor. After submitting an offer only found out to be rejected via the website showing ‘Let Agreed’. Spoke to 2 different people from the branch who said they would transfer my message but I haven’t heard anything back. It would be nice to let people know so they can move on with their search. ***
Ollie showed us a lovely house. He was very professional and accommodating with appointment times. Thank you.
Sharon · 25 July 2025
Agent replied · 8 October 2025
Hi, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks
★★★★★ 5/5
GoogleI had Ged round to value our house for me and my wife. From calling up I found the whole team amazing. We’ve never sold a house and Ged put us at ease with the process and answer all the questions we had no matter how silly they sounded could recommend them highly enough
James · 17 March 2026
Agent replied · 18 April 2026
Thank you james for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotHi to everyone at chancellors am please…
Hi to everyone at chancellors am please to let you know that am very happy with the service I have been receiving from you lot I would recommend you to any one thank you so much for everything to the head office of chancellors and also hey on wye chancellors also to Jared and Becky for all there help from John kemp
Jonny · 1 September 2026
★★★★★ 5/5
TrustpilotIbra was a great help when looking for…
Ibra was a great help when looking for out rental property. Had some issues with viewings that were quickly resolved, great communication!
Miss · 20 October 2025
Agent replied · 22 October 2025
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
TrustpilotEasing the daunting process of buying
Kashan was very helpful and thorough, taking me through the unfamiliar process of buying with such clarity and patience, making me feel much more confident about it all.
Mr · 21 May 2026
★★★★★ 5/5
TrustpilotChancellors look after my three flats…
Chancellors look after my three flats for a few years now. They are proficient and responsive. I am mostly in direct contact with Mr Andrew Jourdain and Mr Will Jones, both extremely helpful. The team has my grateful thanks and I highly recommend chancellors.
Shahram · 13 May 2026
Agent replied · 23 May 2026
We are so pleased to hear of your positive experience with our team over the past few years. We truly appreciate your kind words and recommendation!
★★★★★ 5/5
GoogleWe recently had a pleasure of working with Chancellors- Basingstoke to purchase our new home. Process was seamless and really fast than what we thought would be. We are really thankful for their service and would definitely recommend them.
Huma · 24 March 2025
Agent replied · 8 May 2025
Hi Huma, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleGed sold my house for me for my asking price which was great! He was very friendly and helpful he kept me updated throughout the whole process and was always there to answer any questions I had. I highly recommend chancellors if you want an efficient and friendly service. ⭐️ ⭐️⭐️⭐️⭐️
Lesley · 17 March 2026
Agent replied · 18 April 2026
Thank you so much for your wonderful feedback, Lesley! We're thrilled to hear that Ged was able to sell your house at your asking price. At Chancellors, we strive to provide friendly and efficient service, and it's great to know that Ged kept you informed and was there for your questions. Your recommendation means a lot to us! If you need assistance in the future, please don’t hesitate to reach out.
★★★★★ 5/5
TrustpilotThe bookings viewing process was quick
The bookings viewing process was quick. We met kashan who viewed the property to us . He was very polite very kind , friendly and professional .what stood out the most his willingness to answer all my question .i highly recommend kashan anyone who looking for property. Thank you for your outstanding service. Thank you so much kashan helping us
Jasbir · 27 August 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.