Trusted Agent profile · Basildon

Gibson and Brennan Basildon reviews

4.9

★★★★★ Excellent

305 reviews across 3 platforms

29A Cornwallis House Howard Chase, Basildon, SS14 3BB

Gibson and Brennan's office in Basildon, at 29A Cornwallis House Howard Chase, is rated 4.9 out of 5 across 305 reviews on three platforms, including 290 Google reviews rated 4.9.

Google logo

4.9 / 5

290

Reviews on Google

This office

Facebook logo

5.0 / 5

7

Reviews on Facebook

This office

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8

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Basildon office, from every platform, shown as written. First names only.

5/5

Google

Amazing experience with the sale of our property. All staff were very friendly and helpful and Gemma kept us updated throughout. Highly recommend!

Joanne · 16 February 2026

Agent replied · 16 April 2026

Hi Joanne, Thank you so much for your kind review, we really appreciate you taking the time to share your experience. We are delighted to hear the sale went smoothly and that you found the team friendly and helpful throughout. Gemma will be especially pleased to hear your feedback, she works hard to keep everyone updated every step of the way. Thank you again for your recommendation and for choosing Gibson & Brennan

5/5

Facebook

I honestly can’t thank Jake enough for everything he’s done throughout the whole process of selling our home. From start to finish, he has been absolutely brilliant. When things were moving slowly, Jake was always on it, chasing things up, keeping us informed, and doing everything he could to push things along. He was always available when I needed to vent, and never made me feel like a burden, just genuinely supportive, patient, and understanding. His professionalism, communication, and overall care made a very stressful process so much easier. If you’re looking for an estate agent who truly goes the extra mile, I can’t recommend Jake and Gibson & Brennan highly enough. A fantastic service from a fantastic team!

Danielle · 17 June 2025

5/5

Google

Recommend highly! A great team and Gemma is fantastic at giving updates and always extremely quick to respond. We had listed with a competitor the previous year and they are worlds apart. No silly sales techniques, just pure honesty and care throughout.

Kayleigh · 16 August 2025

Agent replied · 16 April 2026

Hi Kayleigh, Thank you so much for your kind words and for giving us a 5 star review! We are so happy for you both, and wish you all the best in your new home.

5/5

Google

Gemma was massively helpful throughout. Highly recommend

Blane · 11 June 2026

Agent replied · 11 October 2026

Hi Blane, Thank you for taking the time to leave a review. We're delighted to hear Gemma … More

5/5

Google

We cannot recommend Gibson & Brennan enough! Selecting them was the best decision we made! Jake, Mickey and Sophie are professional, friendly and always happy to help and give advice. Sophie is absolutely worth her weight in gold, she provided constant updates and reassurance, chasing up estate agents and solicitors in the chain. Her persistence ensured we were able to get our sale and onward purchase completed before Christmas. 10/10 could not be happier, Thank you so so much! ⭐️⭐️⭐️⭐️⭐️

Emma · 15 January 2024

Agent replied · 15 June 2024

Hi Emma Thank you much for your kind words and 5 star review. We really appreciate it and hope you are enjoying your new home!

5/5

Google

After many hurdles and complications gemma pushed to get our purchase over the line as quickly and promptly as she could she was a great help the entire time . We would like to thank gemma for her incredible help. We are now settled and happy in our new home

Daniel · 11 July 2026

Agent replied · 11 October 2026

Thank you so much for your wonderful review! Gemma will be absolutely delighted to read your kind words. We know there were a few hurdles along the way, but she works incredibly hard to keep everything moving and do everything possible to get our clients over the finish line as quickly and smoothly as possible. We're so pleased to hear that you're now settled and happy in your new home, that's exactly what it's all about!! Thank you again for choosing Gibson & Brennan and for taking the time to share your experience. Your recommendation and support mean a great deal to the whole team.

5/5

Google

I recently had the pleasure of selling my property through Gibson & Brenan, and I cannot praise their team enough. Despite challenging market conditions and obstacles in the sale process, they demonstrated exceptional professionalism and expertise. Jake, the superstar agent, was incredible - present for every viewing. Mickey's photography skills resulted in the most beautiful photos and a 360 walkthrough, what a talent! Sophie was instrumental in ensuring a smooth process from start to finish, providing support and guidance every step of the way. Their collective effort made a complicated process feel totally effortless. Gibson & Brenan's team truly goes above and beyond, delivering exemplary service. I highly recommend them to anyone looking for outstanding estate agents!

Klaudia · 16 December 2023

Agent replied · 15 June 2024

Hi Klaudia, Thank you so much for taking the time to leave us such a lovely review. We're thrilled to hear how happy you are with the service that you received from us. We know it wasn't the smoothest of journeys, but we're so delighted to have helped you with your move, and it's great to hear you're enjoying your beautiful new home. We wish you many happy years there, but if you ever do come to sell again, you know where we are!

5/5

Google

We didn't sell our house through Gibson & Brennan but we are purchasing a house and from the very beginning they have been so helpful. They have helped us more than our estate agents selling our home. Jake helped us at the beginning with viewings and was super polite and helpful. Sophie has been helping since and has literally kept me updated and chased our estate agents daily to try and get things moving. Absolutely deserve the 5 star rating. Highly recommend using them to sell your property.

Laura · 16 December 2023

Agent replied · 15 June 2024

Hi Laura, thank you so much for your 5 star rating and kind words. It's a beautiful house that you are buying, and we can't wait to get you and your lovely family moved in!

5/5

Google

Sophie and Mickey were exceptional in their professionalism when dealing with my property. I have just recently moved and there were so many hurdles along the way. They took the time to listen to my needs (and frustrations sometimes!) as well as finding answers quickly to the numerous issues that cropped up. I couldn't recommend them enough for all their hard work and determination from start to finish in helping me complete on my first home. Thank you so much and all the very best (plus, have a fantastic Christmas).

Nathaniel · 16 December 2023

Agent replied · 15 June 2024

Hi Nathaniel, thank you so much for leaving us a review, we really appreciate it! You're not wrong about the hurdles!!! But together we made it happen, and we're so happy for you!

5/5

Google

Bonita, was an absolute pleasure to work with, she went above and beyond to get an offer above the asking price for my house. She was friendly, professional and incredibly supportive. Highly recommend her to anyone selling a home.

Sabiha · 11 September 2026

Agent replied · 11 October 2026

Thank you so much for your fantastic review! Bonita will be absolutely delighted to read your kind words. She genuinely cares about achieving the very best result for our clients, so we're thrilled that her hard work and persistence helped secure you an offer above the asking price! We're equally pleased that you felt supported throughout. Combining great results with a friendly, professional and personal service is exactly what we strive for. Thank you for trusting Bonita and Gibson & Brennan with the sale of your home, and for such a wonderful recommendation. We look forward to supporting you all the way through to completion! 🏠

5/5

Google

Absolutely impeccable service. From the start the level of professionalism was incredible. They handled everything regarding my sale from beginning to end and we constantly monitoring the details to make sure things went smoothly. Jake and Mickey are great at advertising and making sure there are a steady steam of viewers and Sophie was absolutely amazing and making sure everything was on track once agreed. I cannot recommend this agency highly enough. Thank you all!

Carl · 15 March 2024

Agent replied · 15 June 2024

Hi Carl, Thank you so much for leaving us such a lovely review! We really appreciate it and are so pleased to hear you are so happy with the service that you received. Best of luck in your new home!

5/5

Google

A great company to work with! I had the pleasure of working with George and Dan, who both guided me through the purchase process with great knowledge and were on hand to answer all my questions. As a first time buyer, this was especially appreciated. Thank you again!

Adam · 11 July 2026

Agent replied · 11 October 2026

Thank you so much for your lovely review! We're delighted to hear that George and Dan were able to guide you through your … More

5/5

Google

Having just sold our house with Gibson and Brennan I can honestly say they were amazing throughout the whole process. Its was always going to be hard choosing someone to sell our home, but I was won over by their enthusiasm and honesty. The communication from Mickey, Jake and Sophie was superior to all the other agents we dealt with and helped make a stressful process so much smoother. Highly recommended!

David · 14 May 2024

Agent replied · 15 June 2024

Hi David, thank you for your 5 star review and for you kind words, it is very much appreciated. You've done such an amazing job on the house, so we're glad that we could do it justice with the marketing, and that you're so happy with the service. Best of luck in your next chapter. You know where we are if you need us!

5/5

Google

Amazing team at Gibson & Brennan! We met Jake when we were viewing a house he was selling, we hadn't put ours on the market yet but after meeting him and liked his gentle sales approach (not pushy at all, just informative & friendly) we decided to put our house on the market with them a few days later! So glad we did, we sold our house within a month & the team could not have been more helpful, great communication, professional viewings led by them if you don't want to do them yourself & all round a fantastic team of people! They are not your standard estate agent that gives you all of the sales jargon and only interested in the sale itself, they have moved at our pace and been amazing! They have gone over and above and been very patient with us and our house hunt until we found our forever home! Cannot recommend them enough, if you want the best service possible they are the people to contact! Thank you again to Jake & the team, you have made this stressful process so much easier!!

Abbie · 13 October 2025

Agent replied · 12 November 2025

Thank you so much, Abbie, for such an incredible review. It really means a lot to hear how positive your experience has been from start to finish. Jake and the team will be absolutely delighted with your feedback, we always aim to keep things friendly, relaxed and personal, so it is brilliant to know that came across. Selling your home and finding your forever one is such a big step, and we are so pleased we could help make the process smoother for you. Wishing you every happiness in your new home, and thank you again for choosing Gibson and Brennan.

5/5

Google

We mainly dealt with Jake, Mickey & Izzy who were fantastic! They kept us informed throughout the process putting our minds at ease during a very stressful time. They provided an excellent service and marketed our property superbly. I honestly can’t recommend Gibson & Brennan enough and the amazing team

Jamie · 27 March 2025

Agent replied · 18 May 2025

Hi Jamie, thank you so much for leaving us such a lovely review. It's so lovely to hear to hear that you were so happy with the service you received. … More

5/5

Google

Highly recommend all at Gibson and Brennan, from our first meeting with Jake, liaising with Dan mainly for our sale and lastly with the patiences of a saint, Gemma for coordinating all parties, Gibson and Brennan sold our house very quickly, all staff were amazing, helpful, communication was excellent, they are all polite, friendly and profoundly professional. Thank you again, we couldn’t recommend you enough for your wonderful service.

Kayley · 16 January 2026

Agent replied · 16 April 2026

Thank you so much, Kayley, for such a lovely review and for taking the time to share your experience. We’re absolutely delighted to hear how happy you were with the service, and it’s great to know that Jake, Dan and Gemma were able to look after you so well throughout your sale. Your kind words about the team, their communication and professionalism genuinely mean a lot to us. We’re also pleased your home sold so quickly, and it was a real pleasure helping you through the process. Thank you again for choosing Gibson and Brennan and for your recommendation. It really does mean everything to us, especially as you’ve helped us reach over 200 reviews, a milestone we’re incredibly proud of. Wishing you all the very best in your new chapter.

5/5

Google

Jake, Mickey, Dan and the whole team at Gibson & Brennan went above and beyond helping us sell our house last year. We particularly appreciated their honest advice and no pressure approach. We have worked with different estate agents previously, but Gibson & Brennan were by far the best, highly recommend to anyone looking to sell their property.

Monil · 11 April 2026

Agent replied · 16 April 2026

Thank you so much for such an incredible review! It really means a lot to hear that you felt we went above and beyond, and that our honest, no-pressure approach stood out, that’s exactly what we aim to deliver. From all of us at Gibson & Brennan, thank you for trusting us with your sale. We hope you’ve now settled nicely into your new home. Your recommendation genuinely means a lot to us.

5/5

Google

Mickey and Zoe were so brilliant to work with, they were super friendly and helpful every step of the lettings process, would completely recommend!

Yasmeen · 12 December 2025

Agent replied · 26 December 2025

Thank you so much for the lovely review, Yasmeen. It was an absolute pleasure helping you and we’re so glad we could make the process a positive one for you. I’ll be sure to pass this on to Zoe as well, she’ll be thrilled. Wishing you all the very best in your new place.

5/5

Google

Fantastic service - just purchased a property through these guys and they are really on the ball, constantly chasing and updating, very quick and efficient - thanks Gemma 👍 …

Bella-Rose · 13 October 2025

Agent replied · 12 November 2025

Hi, Thank you so much for leaving us a 5-star review, we really do appreciate it and we hope you have many happy years in your new home!

5/5

Google

I was stuck on the market with another agent for 4 months before i met george, who got me sold in 5 weeks with a completely fresh marketing strategy. The whole team's communication was also spot on and i couldnt recommend them highly enough.

Joanne · 11 July 2026

Agent replied · 11 October 2026

We're absolutely delighted that we were able to help after your property had been on the market with another agent for four months. George will be especially pleased to hear that his fresh marketing strategy made such a difference and helped achieve a sale in just five weeks. We're also really pleased that our communication stood out throughout the process. Keeping our clients informed and delivering on what we promise is something we pride ourselves on. Thank you again for placing your trust in Gibson & Brennan and for your wonderful recommendation.

5/5

Google

After not having great experiences before with other agencies, I was delighted when Gibson and Brennan got us sold. George brought a fresh approach from the start which helped generate a lot more interest. I dealt with both Dan and Bonita …

Shannon · 11 July 2026

Agent replied · 11 October 2026

Thank you so much for taking the time to leave such a wonderful review. We're especially pleased to hear that we were able to restore your confidence … More

5/5

Google

From the start Gibson & Brennan have all been very friendly and professional. Jake initially saw us for a valuation. He is a lovely genuine person who didn't give us the usually sales person speel but was very honest, trustworthy and …

Sarah · 11 July 2026

Agent replied · 11 October 2026

Thank you so much for taking the time to leave such a thoughtful review. It genuinely means a great deal to the whole team. … More

5/5

Google

This is my first time using Gibson & Brennan Estate agent. And I have no regrets. They're very professional and knowledgeable in their field. Any queries I had were promptly addressed, no question was a silly question to them. They kept me updated during the whole process and make the transition seamless. I will definitely recommend Gibson &Brennan estate agent. Sophie Morgan was exceptional and I want to say a special thank you.

Donneth · 16 December 2023

Agent replied · 15 June 2024

Hi Donneth, we're so pleased that you are so happy with the service that you have received from us, especially given that other agents has tried and failed to sell your house. We've really enjoyed working with you and hope to again in the future!

5/5

Google

Excellent advice & service! I made an enquiry for a properly on rightmove and got a call back shortly after from Mickey. I was absolutely surprised by his outstanding service, honesty and transparency! Mickey took the time to explain and share so much crucial info from a investors perspective which I had very little knowledge of. I could just feel he was so genuine and helpful irrespective of whether I purchase from him or not, yet so friendly and calm! I honestly can’t believe people like him still exist, especially in this industry. Believe me I’ve dealt with so many agents lately & most of them are literally on the phone for 2 mins grabbing details and budget, no real insight or advice on where to invest, how to or anything. Whereas, we were on the phone for sometime and even guided me about tools available online and then even emailed me the links too! Above all I would highly recommend giving this company a call whether your new to property investing or not. The wealth of knowledge and service received was outstanding! Thank you Mickey 😊

SZ · 14 June 2023

Agent replied · 15 June 2024

Hi Thank you so much for taking the time to leave such a detailed review of your recent experience with us. We always want to ensure that we give the best service and advice possible, and not just rush people off the phone. We're so pleased that you found the advice useful and we very much hope that we can continue to help, by finding the perfect property for you. As you know, if there is anything else we can do for you, please just get back in touch Thank you again

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